Monster resume #ruty5zyhxp5cf5cy
Faren L Amos
Monster job #
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Name:     Faren Amos
Street:     20851 Isherwood Terrace #301
City/Town:     Ashburn
State:     VA
ZIP Code:     20147
Country:     US
Phone Number:     703-507-3956
Email:     faren.leigh@yahoo.com
Relocate:     Will Not Relocate
Work Status:     US - I am authorized to work in this country for any employer.
----------------------------------------------------------------------

CONTACT INFO
Faren  Amos
20851 Isherwood Terrace #301

Ashburn, VA 20147
US
faren.leigh@yahoo.com
Mobile: 703-507-3956
Home Phone:
Contact Preference: Mobile Phone
RESUME
Monster resume #ruty5zyhxp5cf5cy
Resume Headline: Faren L Amos


Faren L. Amos

20851 Isherwood Terrace, # 301
Cell: (703) 507.3956
Email:

Objective

Seeking entry-level position to utilize and enhance unique combination of experience in customer service, communication and sales with opportunity for advancement. Ability to manage multiple projects and work with diverse groups.

Professional Experience

Junior Technician Specialist, Telos Corporation, Ashburn, VA
October 2008 – March 2010
Initiated actions in support of (DMDC) Defense Manpower Data Center's
Executed product integration for government contracts.
Participated on a US Army/DoD project performing testing of product, assisted with product production and performed quality assurance on the final product.

Team Lead, PETCO, Inc, Leesburg, VA
August 2006 – October 2008
Managed team of 10 personnel
Conducted inventory of sales floor and replenished merchandise as necessary.
Performed daily opening and closing duties.

Veterinary Assistant, Heritage Animal Hospital, Sterling, VA
January 2007- June 2007
Assisted veterinarians in surgery and radiology as requested.
Provided animal care treatments, and diagnostic and preventative procedures.
Maintained medical records and inventory.
Provided non-surgical technical assistance to veterinarians as directed.
Responsible for busy multi-line phone and directed calls to appropriate person.
Maintained office files, ordered supplies, and cleaned and organized hospital.

Sales Associate, Gap, Leesburg, VA
August 2004 – August 2006
Provided customer service and assisted customers with merchandise selection and processed final sales transaction.
Managed fitting room admittance, and maintained sales floor merchandise.


Education

Northern Virginia Community College, Working toward Associates of Science
Advanced Studies Degree, Heritage High School, Leesburg, VA, 2006

Computer Skills/Awards/Certification
Proficient in Microsoft Office to include Word, Excel, and PowerPoint
Experience with filing, making copies, and answering phones
Customer service based skills
Received 1st and 2nd year certificate of employment from PETCO




SUMMARY
Current Career Level: Entry Level
Years of relevant work experience: 5+ to 7 Years

WORK STATUS:
       US - I am authorized to work in this country for any employer.

Active Security Clearance: No



TARGET LOCATIONS:
       Selected Locations: US-VA-Northern
       Relocate: No
       Willingness to travel: Up to 25% travel


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This resume has been forwarded to you at the request of Monster User xaflac62x06
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Monster resume #b3htzc2sck7ruy2s
Current Resume 2010
Monster job #
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Name:     Brian Kedersha
Street:     1803 Belle View BLVD  APT B2
City/Town:     Alexandria
State:     VA
ZIP Code:     22307
Country:     US
Phone Number:     202-413-8010
Email:     brian@kedersha.net
Relocate:     Will Relocate
Education:     Bachelor's Degree

Work Status:     US - I am authorized to work in this country for any employer.
----------------------------------------------------------------------

CONTACT INFO

Brian  Kedersha
1803 Belle View BLVD
APT B2
Alexandria, VA 22307
US
brian@kedersha.net
Mobile: 202-413-8010
Home Phone: 703-286-5380
Contact Preference: Email
RESUME
Monster resume #b3htzc2sck7ruy2s
Resume Headline: Current Resume 2010


Brian William Kedersha

1803 Belle View BLVD
APT B2
Alexandria, VA 22307
Telephone: 202-713-5870
Email: brian@kedersha.net
______________________________________________________________________________

EDUCATION:

The George Washington University (graduated May 1993), Elliott School of
International Affairs; Bachelor of Arts in International Affairs, concentration in International
Politics and Middle Eastern studies.

New York Military Academy (graduated May 1989), College Preparatory secondary school
______________________________________________________________________________

OBJECTIVE:
Secure a position as a Business/Requirements Analyst or in Project Management with an established and growing organization. My extensive experience and competency with Access, Program Analysis, .NET, SQL Server, Visual Basic and Oracle skills, will strengthen my ability to establish a firm foundation to make a meaningful contribution to the ongoing success of an organization. I am a conscientious individual and a responsible hard worker.
_____________________________________________________________________________

Summary:
Facilitating Joint Application Development (JAD) Sessions for requirements gathering and business analysis
Extensive experience identifying business needs and technologies and applications to improve business and development performance
Identifying current and new business workflow processes
Experience with business process and reprocess engineering
Experience writing test cases for full regression testing and user acceptance testing
Extensive database development experience, including writing SQL queries, Stored Procedures, Triggers, Functions with SQL Server, Oracle, and MS Access
Data modeling experience with Erwin and Visio
Experience with managed development environments using PVCS, ChangeMan Team Foundation Server and the entire Rational Suite, for version control, configuration management, defect tracking, and work item tracking
I have worked in CMMI Level III environment and participated in recertification
Section 508 web, documentation and application accessibility compliance
Used Sparx Enterprise Architect, IBM TeleLogic  DOORS and Rational Requisite Pro for requirements management and to follow configuration management processes
Created a custom database for requirements traceability
Managed security requirements and access control levels with Requisite Pro and Excel spreadsheets
Excellent Business writing skills in writing Business requirements document, Business Rules document, Use Case Specifications, Functional Specifications, Systems Requirements Specification (SRS) using Rational Requisite Pro

CAREER RELATED SKILLS:
Computer Skills:  Extensive knowledge of MS Windows, and Macintosh applications including: PowerBuilder, MS Project, FrontPage, Expression, Internet Explorer, Crystal Reports, and Business Objects, Netscape, SharePoint, Visual Basic, .Net Development Studio, Word, DataStage, SQL Server, Oracle, Java, PowerPoint, Excel, Fox Pro, MS Access, Business Process Modeling Notation, Rational Suite, Enterprise Architect and many others.  Requirements gathering and documentation, Use Cases, Rational suite, CMMI, Requisite Pro,  DOORS, Rapid Application Development, Joint Application Development, Project Scheduling;

Other Skills: Typing skills, approximately fifty-five words per minute; conversational Spanish; excellent organizational and communication skills.
___________________________________________________________________________

PROFESSIONAL EXPERIENCE:
The majority of my career has been directly linked to employers’ government contract associated work. As a result, my job related experience reflects numerous contract related work which, by the nature of contract work, has limited employment time periods, as evidenced in the following historical time lines. The nature of contract work has afforded me a broad based background and experience. I feel strongly that my diverse work experience gives me a competitive edge in the marketplace.

May 2009-March 2010: LCG Systems, Capacity, Business Analyst (Contractor), Job Responsibilities: Review current and collect new requirements for National Institutes of Health’s (NIH) Research, Condition and Disease Categorization (RCDC) Budget Estimating Tool (R-BET), develop and lead user training for R-BET.  Gather the requirements for the transfer, transforming and data mapping of budget data to R-BET. Evaluate testing and 508 compliance tools to be used for R-BET and other projects.  Create Test Cases and test R-BET using Visual Studio 2008 Test Edition.  Update all R-BET project documentation.  Help develop a website to assist NIH follow the steps and create the necessary artifacts for the Enterprise Performance Life Cycle software development framework.  Gather requirements for new SharePoint budget analysis site for NIH’s Office of Budget.

February 2009-April 2009: DefenseWeb Technologies, Capacity, Business Analyst (Temporary Assignment), Job Responsibilities: Gathering the requirements, creating and updating the Requirements Traceability Matrix Use Cases, and Software Requirements Specification documentation for the Wounded Warrior Clinical Case Management Enhancements, and an custom ETL Tool to load data from legacy systems into the enhanced system.

December 2008-January 2009: Self-Employment, Capacity, Personal IT Support, Job Responsibilities:  Providing custom technical support to individual clients.  Setting up home networks and new computers, updating and modifying existing machines.

August 2008-November 2008: Insight Global, Capacity, Requirements Analyst (Sub-Contractor to Unisys), Job Responsibilities:  Assisting in the first CMMI certification of Unisys’ GSA Federal Acquisition Service Team.  Help develop Federal Acquisition Service’s Business Intelligence applications strategy.  Collecting, managing and documenting requirements for the Customer Tracking System, already in production.

April 2008-June 2008: US Max, Capacity, Requirements Analyst (Sub-Contractor to General Dynamics), Job Responsibilities:  Reviewing the requirements for the Federal Energy Regulatory Commission’s (FERC) Activity Tracking Management System (ATMS) and transferring them from Word to RequisitePro and Enterprise Architect.  This system tracks Human Resources, case docket, and other work items.  Reverse engineering the requirements from the ALJ Case Management System user documentation to RequisitePro and Enterprise Architect.  Developing new requirements for the new version of ATMS.  Evaluating new requirements tools for use at FERC.

February 2008-April 2008: Hobsons, Capacity, Requirements Analyst (Contractor), Job Responsibilities:  Gathering requirements for the new releases of the company’s primary products, i-Class and Data Bridge (Flux) applications. These applications are used by university admission offices and other institutions for processing applications, marketing and communications.  Developing the requirements for using DataStage to migrate data to a new product that will replace i-Class and Data Bridge.  Providing support for systems already in production.  I also, am creating standardized and formal requirements gathering and documenting process frameworks.

December 2007-Feburary 2008: Vangent, Capacity, Business Analyst (Full-time Employee), Job Responsibilities: Developing the Business Process Framework for Department of Homeland Security’s Alerts, Warnings and Notifications (AWN) systems.  The process included documenting the current systems, procedures, organizations involved with AWN, and then developing the Business Process Framework, so DHS can create a Standard Operating Procedures and Processes for using these systems.

November 2007: Mindbank, Capacity, Systems Analyst (Contractor), Job Responsibilities: Review and documentation of the business processes, systems of the Personnel Review Boards of the Dept. of the Navy. the Physical Examination Board, its handling of military medical records, HIPAA privacy rules, VA disability ratings, and transfer of medical review notes to the Department of Veterans Affairs.

June 2007-October 2007:  Mindbank, Capacity, Requirements/Business Analyst (Contractor), Job Responsibilities:  Gathering the functional, non-functional, and business requirements for Head Start’s Monitor Report Analysis and Production System.  This system facilitates and tracks the analysis process of the Head Start review reports.  Reprocess engineering of the reporting system.  Gathering requirements for DataStage to move data from legacy systems to the re reporting system.  The prime contract is Danya Corporation.

March 2007-May 2007: Convergent Solutions Inc, Capacity, Requirements Analyst (Full-time Employee), Job Responsibilities: Gathering requirements and business rules, developing the MS Project plan, creating workflow, dataflow and use cases for the GSA’s Rent Estimate Inventory Change application.  This custom application tracks changes in rates, square footage, parking and tenants in GSA owned and leased building. I created a custom MS Access application for the requirements tractability matrix.  Using I managed joint development sessions with the customer and developers.

September 2006-Feburary 2007: Creative Information Technology, Capacity, Requirements Analyst (Contractor), Job Responsibilities:  Gathering and documenting requirements in Requisite Pro, development project plan in MS Project, developing the Test Plan, Version Control, Standard Operating Procedures documentation, and creating the use and test cases for US Citizenship and Immigration Services’ Biometric Storage System.  This system collects fingerprints and pictures of immigrant applicants and shares then with various government agencies.

December 2005 –July 2006: Vistronix, Capacity – Requirements Engineer (Contractor), Job Responsibilities: Gathering requirements, develop use and test cases for EPA Documentum initiative, including the enterprise wide email records system and chemical manufacturing tracking system, Creating databases for requirements traceability, access control level documentation, requirement specification and design specification documentation.  These applications used IBM’s Websphere for their middleware.  Managing rapid prototyping/JAD sessions with the end users and management.

June 2005 – November 2005: Potomac Consulting Group, Capacity - Developer (Contractor), Job Responsibilities: Converting the African Development Foundation's Access 97 Grants Administration system to .Net and SQL Server 2000 based application

March 2004 – April 2005: NetStar Systems, International, Capacity – Requirements Analyst (full-time employee), Job Responsibilities:  Gathering requirements for the National Health Service Corps new enterprise management system PrimeCare. Migration of Data from Microsoft’s Great Plains CRM to PrimeCare.  Creating requirements document templates.  Documenting all system requirements, including business rules, screen layouts, report formats, server requirements, workflow, and security.  Mapping fields, creating the data dictionary, reviewing and updating the workflow, migrating the user rules and moving some of the data..  JAD and RAD sessions, gathering requirements, establishing workflow, creating and or modifying business rules, Use Cases, and creating user roles including role rights.  Developing forms using .NET and ASP.Net development environments.  Reprocess engineering of the Corps administrative and application acceptance processes.  Migrating of financial data from MS
Access system to SQL Server 2000, mapping the fields, moving the actual data, creating the table structure in SQL Server

January 2004 - February 2004: Davies Consulting, Temporary Assignment, Capacity - Programmer (Contractor), Job Responsibilities: Creation of a storm restoration survey, to gage electrical utilities response and performance after Hurricane Isabel, Development of back-end SQL Server 2000 database for the survey's data.  Including table structure, key creation, constraints, data dictionary, triggers and stored procedures.  Data modeling customer outage data, Developing reports using Crystal Reports, Business Objects, and Excel based of survey data, Created a MS Access XP front-end, for importing data in and exports data out for reports

December 2003: Cyber Systems, Temporary Assignment, Capacity – Senior Programmer (Contractor), Job Responsibilities: Development of the XML data exchange for the US VISIT visa system, Assisted in the development of Visual Basic .Net/ASP.NET administration tools for VISIT

January-August 2003: Tessada and Associates, Temporary Assignment, Capacity - Senior Analyst (Contractor), Job Responsibilities: Research, analyze, and write a white paper on the impact of Electronic/Digital Signatures on records management and E-Gov initiatives, for the Bureau of Citizenship and Immigration Services

July-December 2002: Tek Systems, Temporary Assignment, Capacity - Programmer/Analyst (Contractor), Job Responsibilities: Analysis of the U.S. Customs Service recruitment databases to upgrade them to Oracle 9i and Visual Basic.NET, ASP.NET, development of the new Oracle 9i database to enable it to work with new recruitment, job application and occupational data, Documenting applications currently in us for future redevelopment, Development of new administrative databases using Microsoft Access

May-July 2002: Ciber Corporation, Temporary Assignment, Capacity - Programmer/Analyst (Contractor), Job Responsibilities: Documenting the functionality, process and workflow of databases in use with the District of Columbia Housing Authority, Modification and redevelopment of Access databases used for accounting, contracts, maintenance and other reports for the client, migration of these databases from an Access environment to SQL Server 2000, developed data conversion tools using .NET, used Rational Suite to document and streamline the Housing  Authority’s workflow, document additional requirements, and version control

March 2001-April 2002: Covington and Burling, Capacity - Programmer/Analyst (Contractor), Job Responsibilities: Developed new, and modified current, firm client and administrative databases using Visual Basic, Access and SQL Server.  Using FrontPage and SharePoint, I helped develop certain portions of Covington's Intranet.  Gathered the requirements and developed the SQL Server 2000 backend for Covington’s Documentum system. Assisted in the testing of new databases and third party applications before they were deployed throughout the firm. Developed the requirements for new firm wide applications

July 2000-March 2001: Apex Systems, Capacity - Requirements Analyst (Contractor), Job Responsibilities: Gathered and analyzed requirements, created Use Cases and created a milestone and development schedule for a new Electronic Handbook system at the US Treasury Department's Community Development Financial Institutions Fund.  The analysis included determining the hardware, services, middleware and software for the Electronic Handbook backend database and web server systems.  Created the requirements outline using FrontPage and Dreamweaver.  Assisted in developing the database structure, using SQL Server 2000.  Background information for the Electronic Handbook’s system can be reviewed at http://www.ehbs.org, a sample of my work can be see at the following site; http://www.ehbs.org/cdfi

September 1998-July 2000: Kathpal Technologies, Capacity - Senior PC/LAN Systems Developer (Contractor), Job Responsibilities: New Development and modification of current administrative and logistical applications for the US Treasury Department, including a telephone billing, a personal property inventory and a requisition system, an ADP equipment inventory and status management database, Supply Store requisition management system, a tracking new and current regulations and legislative requests from Congress database. A logistical system that provides tracking and content management for the Treasury’s personal property. Providing support to Reuters news feed throughout Treasury, and support for the Wireless Communications Management Project, these applications were developed using SQL Server 7.0, Access, Excel, Visual Basic and Visual FoxPro.  I worked on the full lifecycle of these applications, including requirements analysis and development, programming, documentation, and
end user support

February-September 1998: AAC Associates, Capacity - Database Programmer (Contractor), Job Responsibilities: Modification and further development of Workload, a PowerBuilder 4.0 program that tracks the number of employees at shipyards, Upgraded it to PowerBuilder 6.0 and moved it from a stand alone system to client-server using SQL Anywhere server, developed new and changed existing functionality, extended its abilities using MS Excel and Project. In August 1998, I was moved to a State Dept. contract, developed, in PowerBuilder 6.0 and Oracle 7.3, replacement applications for the Office of Foreign Building Operations, these applications included inventory, budgeting and personnel management, they replaced non-Y2K complaint applications

January-February 1998: CareerBuilder, Capacity - Business Systems Developer (Contractor), Job Responsibilities: Development and system modifications of the client-server Accounting/Invoicing system, using Access 97 and Visual Basic as the front-ends to a SQL Server 6.5 database

May-December 1997: The Heritage Foundation, Capacity - Development Systems Associate (Contractor), Job Responsibilities: Development of 25th Anniversary action item and event management database in Access 95, Major Grant processing, donor database administration, and development of requirements for migrating the donor database from an AS/400 system to Oracle 8, developed the new database's front-end in Visual Basic. Developed the requirements for the new database, designed its structure, administered its development and deployment

June 1995-March 1997: Burson-Marsteller, Capacity - Associate/Database Manager (Full-time), Job Responsibilities: Analyzed the requirements, developed, tested and managed database applications for various projects and clients, using FoxPro and Access, developed the Edge grassroots database application in Access, web page development using FrontPage, grassroots lobbying, opposition research, press releases and writing political reports

September 1993-June 1995: Alphainsight Corporation, Capacity - Data Analyst (Full-time), Job Responsibilities: Provided litigation support to the U. S. State Department in an international lawsuit over Foreign Military Sales between the U.S. and Govt. of Iran, FoxPro and Access program development and database administration, end-user documentation, data entry supervision, and document analysis
______________________________________________________________________________

ACTIVITIES & INTERESTS:
Activities:  Member of the United Nations Association of the United States
of America, District of Columbia Tech Corps, International Institute of Business Analysts and IEEE

Interests:  Political Affairs, Reading, Computers, Snow Skiing, Soccer, and
Worldwide Sailing and Cruising

HONORS: Awarded Scarbourgh Award for the most improvement in Math and
Science, New York Military Academy, 1989

PERSONAL: Willing to travel and/or relocate


SUMMARY
Current Career Level: Experienced (Non-Manager)
Years of relevant work experience: 10+ to 15 Years
Date of Availability: Immediately


WORK STATUS:
       US - I am authorized to work in this country for any employer.

Active Security Clearance: No



TARGET LOCATIONS:
       Selected Locations: US

       Relocate: Yes
       Willingness to travel: Up to 50% travel


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Monster resume #6pur5ty44bwkx5jr
Experienced Manger in Retail and Food
Monster job #
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Name:     Charles Whitley
Street:
City/Town:     Greenbelt
State:     MD
ZIP Code:     20770
Country:     US
Phone Number:     240-671-4659
Email:     dfg1986@yahoo.com
Relocate:     Will Relocate
Work Requirements:     Employee
Education:     Associate Degree

Work Status:     US - I am authorized to work in this country for any employer.
----------------------------------------------------------------------

CONTACT INFO

Charles Whitley


Greenbelt, MD 20770
US
dfg1986@yahoo.com
Mobile: 240-671-4659
Home Phone: 301-474-3279
RESUME
Monster resume #6pur5ty44bwkx5jr
Resume Headline: Experienced Manger in Retail and Food
OBJECTIVE:
       To secure a  position within a strong company in which I can use my knowledge and willingness to learn to help me grow within the company and have a career.


EXPERIENCE:
       2/2008 - Present        Kentucky Fried Chicken
       Industry: Restaurant/Food Services
       Manager
       . As the Manager of KFC my daily duties are to insure that all product is kept at  temperature.(Hot and Fresh)

 Ensure customer service, and making it your teams priority to also drive results.

 Entering weekly schedules, Entering weekly Inventory, Closing payroll.

 Maintaining a clean enjoyable restaurant.

 Handling all bank deposits and change orders.

 Ensuring encouraging training to new employees.


       1/2006 - 2/2008 Shoe City Ltd
       Industry: Retail
       Manager
       . As Manager at Shoe City my duties were to ensure all customers were greeted within 10 seconds of entering the store.

 Pushing my team to increase sales by driving strong customer service and suggestive selling.

 Handling all bank deposits and change orders.

 Conducted weekly random shoe counts, Scheduling,Training.

       8/2004 - 1/2006 Shoppers Food Warehouse Corp
       Industry: Restaurant/Food Services
       Customer Service Manager/ Food Service Manger
       . As Customer Service Manager at Shoppers my duties were to count all cashiers tills at the end of their shifts.

 Handle all money gram and global express bill pay transactions.

 Preparing all bank deposits for the store.

 Ensure all cashiers were trained with excellent customer service.

 Overseeing the operations of the store.

 As Food Service Manager I managed the deli ensuring quality hot and fresh products to our customers.

EDUCATION:
       8/2004 - 12/2007        Prince George's Community College
       Associate Degree
       Associates Degree in Business Management/ Accounting

SKILLS:
       Skill Name      Skill Level
       Food Service    Expert
       Retail Management       Expert
       Customer Service Management     Expert



SUMMARY
Current Career Level: Manager (Manager/Supervisor of Staff)


WORK STATUS:
       US - I am authorized to work in this country for any employer.


TARGET JOB:
       Target Job Title: Management
       Alternate Target Job Title: Entry Level
       Desired Job Type: Employee
       Desired Status: Full-Time

TARGET COMPANY:
       Occupation: Food Services/Hospitality (Front Desk/Reception, Restaurant Management)/Building Construction/Skilled Trades (General/Other: Construction/Skilled Trades)/Customer Support/Client Care (Retail Customer Service)
       Industry: Construction - Industrial Facilities and Infrastructure/Retail/Telecommunications Services/Hotels and Lodging/Restaurant/Food Services/Staffing/Employment Agencies/Security and Surveillance/Business Services - Other/Construction - Residential & Commercial/Office/Food and Beverage Production

TARGET LOCATIONS:
       Selected Locations: US-VA-Fairfax/Manassas/Reston, US-VA-Vienna, US-DC, US-MD-Montgomery County, US-VA-McLean/Arlington, US-MD-Prince George's County, US-MD-Columbia
       Relocate: Yes
       Willingness to travel: Up to 25% travel



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This resume has been forwarded to you at the request of Monster User xaflac62x06
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Monster resume #2gdnvfawhnm8kvz4
Entry-level finance position
Monster job #
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Name:     Ian Parker
Street:
City/Town:     Towson
State:     MD
ZIP Code:     21234
Country:     US
Phone Number:
Email:     isparker86@gmail.com

Relocate:     Will Relocate
Work Requirements:     Employee

Education:     Bachelor's Degree

Work Status:     US - I am authorized to work in this country for any employer.
----------------------------------------------------------------------

CONTACT INFO

Ian  Parker


Towson, MD 21234
US
isparker86@gmail.com
Mobile:
Home Phone:
Contact Preference: Email
RESUME
Monster resume #2gdnvfawhnm8kvz4
Resume Headline: Entry-level finance position


Ian Parker
1811 Cobourg Ct. A-3                                                                                                                                                              (443)468-6637
Parkville, MD 21234

OBJECTIVE
             Entry level finance position integrating my knowledge and work experience.

EDUCATION
             Bachelor of Science in Business Administration, Finance Concentration                     May 2010
             Towson University                              Towson, MD
3.53/4.0 Cumulative GPA
Dean's List: Spring 2008, Spring 2009

             AAS Computer Aided Design                                                     May 2007
             Hagerstown Community College                                         Hagerstown, MD
3.14/4.0 Cumulative GPA
Dean's List: Fall 2004, Spring 2005, Spring 2006, Fall 2006, Spring 2007

RELATED COURSEWORK
             Investments & Securities Analysis                                                      Fall 2008
Analyze the four basic financial statements of a company, calculate key financial ratios, and interpret them
Estimate the cost of the various components of a firm’s capital and the overall cost of capital

             Statistics for Business I & II                                       Spring & Fall 2008
Descriptive statistics and statistical inference, measures of central tendency and variability,                      probability theory, estimation, and  testing of hypothesis
Regression models, regression analysis and time-series analysis using Microsoft Excel

Business Strategy & Policy                                                      Fall 2009
Understand and apply industry and competitive analysis tools for assessing a company’s strategic position
Exercise ethical business judgment while thinking strategically, making logical decisions between multiple alternatives

WORK EXPERIENCE
             Baltimore CASH Campaign                                  Spring 2010 - Present
             Site Manager                                                Towson, MD
Ensure smooth operations of tax site
Prepare advanced tax returns basic preparers are incapable of filing
Maintain accuracy and security of tax files while complying with IRS quality procedures and guidelines
Manage staff of peer volunteers and relationships with clients from varying backgrounds

Longhorn Steakhouse                                  March 2005 - Present
             Server                  Hagerstown/Rosedale, MD
Use detailed item descriptions and extensive product knowledge to increase sales volume
Partner with team members to ensure all customer needs are met
Train new team members on menu, food preparation, and customer service expectations
Maintain superior customer service in a fast paced environment

Custom Glass Services, Inc.                                              Summer 2006
AutoCAD Intern                                             Frederick, MD
Developed a product detail library to increase efficiency of the firm
Organized supplier product manuals library of approximately 500 catalogs
Provided copies of drawing packages for engineers, architects, and laborers

ACTIVITIES
Golden Key International member since 2009
Towson University Alternative Spring Break Program (New Orleans, LA), March 2008
Competitive soccer 1990 – 2004, Team Captain 1995 – 1999
Kiwanis Key Club member, 2002 - 2004
Best Buddy member, 2002 – 2004


SUMMARY
Current Career Level: Student (Undergraduate/Graduate)

Years of relevant work experience:

Date of Availability: 6/1/2010


WORK STATUS:
       US - I am authorized to work in this country for any employer.


Active Security Clearance: No

TARGET JOB:
       Target Job Title: Financial Budget Analyst

       Desired Job Type: Employee
       Desired Status: Full-Time

TARGET COMPANY:

       Occupation: Accounting/Finance/Insurance (Corporate Finance, Financial Analysis/Research/Reporting, Financial Planning/Advising, Investment Management, Securities Analysis/Research)
       Industry: Banking/Management Consulting Services/Government and Military/Business Services - Other/Financial Services

TARGET LOCATIONS:
       Selected Locations: US-DC-Washington/Metro, US-FL, US-GA, US-MD-Baltimore, US-NC, US-SC, US-VA, US-DC, US-MD-Frederick/Hagerstown

       Relocate: Yes
       Willingness to travel: Up to 25% travel


EXPERIENCE:
        - Present      Baltimore CASH Campaign
       Site Manager


LANGUAGES:
       Language        Proficiency Level
       English Fluent
       Spanish Beginner


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Monster resume #hd4kmr5jnadbdjp6
Monica Bounds Resume
Monster job #
----------------------------------------------------------------------
----------------------------------------------------------------------
Name:     Monica Bounds
Street:
City/Town:
ZIP Code:     21060
Country:     US
Phone Number:
Email:     monicabounds2004@yahoo.com
Relocate:     Will Not Relocate
Work Requirements:     Employee
Education:     Master's Degree

Work Status:     US - I am authorized to work in this country for any employer.
----------------------------------------------------------------------

CONTACT INFO

Monica Bounds


21060
US
monicabounds2004@yahoo.com
Mobile:
Home Phone:
RESUME
Monster resume #hd4kmr5jnadbdjp6
Resume Headline: Monica Bounds Resume


Monica Bounds, M.S.A
301.752.1123

EDUCATION

Southeast Missouri State University – Cape Girardeau, MO
Master of Science in Administration: Human Services, May 2000

Southeast Missouri State University – Cape Girardeau, MO
Bachelor of Science in Mass Communications: Public Relations, May 1998
Marketing & Promotion Management (Double Minors)


PROFESSIONAL EXPERIENCE

Autonomy Business Solutions – Huntsville, AL                                                                                              November 2007 – Present
Virtual Hi-Tech/Engineering Recruiter (Independent Contractor)
Responsible for recruiting top level hi-tech professionals
Responsible for initiating contact and timely follow up with prospective candidates
Utilize job boards to search for most qualified candidates available
Screen and make referrals of qualified candidates to management
Conduct effective phone interviews and maintain a constant flow of qualified candidates

Baltimore Behavioral Health – Baltimore, MD                                                                                                  February 2006 - Present
Director of Human Resources
Manage the recruitment process by sourcing candidates, conducting phone and in-person interviews, making recommendations to hiring managers, obtaining verbal or written references, conducting background and educational checks, extending job offers and negotiating salaries
Recruit personnel in compliance with company policies and state/federal regulations to hire a superior workforce
Develop and create advertisements for open positions internally and externally utilizing job boards, career websites, local college and university career service centers, and newspapers to engage and recruit quality candidates
Manage the coordination and administration of all employee benefits and benefit information in compliance with carrier contracts
Oversee and manage the work of reporting HR staff to meet organizational objectives and ensure personal ongoing development
Monitor, evaluate and counsel staff of 200+ employees
Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation
Monitor and advise managers and supervisors in the progressive disciplinary process of the company
Responsible for partnering with management to communicate HR policies, procedures, programs and laws
Responsible for conducting investigations regarding employee complaints/concerns
Review, guide, and approve management recommendations for employment terminations and conduct exit interviews where appropriate
Manage the development and maintenance of the HR sections of the Intranet and network sites/drives to ensure relevant information is available to employees
Responsible for data entry in PeopleTrak (HRIS) including performance evaluations, salary increases, new hire and termination information, employee violation notifications, in-services and education records
Responsible for streamlining and managing the training process within Human Resources department
Implementation and management of company’s first employee benefits fair resulting in annual event for facility
Management of licenses and certifications for healthcare professionals to ensure organizational compliance
Responsible for leading the initiative to implement scanning of various HR forms in PeopleTrak (HRIS) to increase efficiency and transform operation into a paperless environment
Responsible for partnering with key executive staff in reviewing the existing HR personnel policy manual and recommending revisions
Ensure payroll status changes and other benefit forms are processed in an accurate and timely manner for payroll processing

Monica Bounds, M.S.A

Responsible for managing the Worker’s Compensation program and ensuring a safe and compliant environment for employees
Manage the unemployment claims process and attend hearings as BBH representative


Nabi Biopharmaceuticals – Rockville, MD                                                                                      October 2004 – February 2006
Sr. Human Resources Assistant, Human Resources Department

Responsibilities & Accomplishments:
Screened, interviewed and recruited for entry-level positions to fill job openings in a timely and cost effective manner
Facilitated administrative recruiting activities for senior-level positions including development of position requisitions, time-to-hire, personnel action forms, scheduling of candidate interviews and travel arrangements to increase efficiency of recruiting effort
Provided support services to diverse internal customers for HR policy and procedure related inquiries
Provided guidance to managers on employee performance related issues
Trained new employees on Total Training Network, Employease (HRIS), and Nabi Central programs in an effort to promote utilization and awareness of various systems
Responsible for supporting corporate training including Situational Leadership II and Ethics training through coordination of enrollment/attendance, training site arrangements, and development of training communications to foster employee development
Facilitated new hire orientation sessions for human resources and environmental health and safety departments in an effort to reduce employees “start-up” time
Responsible for processing terminations and conducting exit interviews
Provided database management and file maintenance support to the Environmental Health & Safety Manager to enable more efficient access to this information
Participated on company safety committee to ensure a safe and compliant work environment for all employees
Organized and facilitated “Lunch & Learn” series to promote management skills development
Organized and facilitated “Employee Benefits Week” to improve employee understanding of company’s benefits program
Facilitated focus groups regarding company’s orientation process in order to improve on-boarding for new hires
Assisted in the creation of a survey to gauge public transportation utilization and various commuter choice options


Corporate Executive Board – Washington, DC                                                                                         October 2002 – October 2004
Benefits Associate, Talent Management Department

Responsibilities & Accomplishments:
Lead specialist for health/welfare plans (medical/vision/dental plans, life/accidental death & dismemberment insurance, flexible spending accounts, commuter benefits, COBRA participants, and 401(k) plan) to ensure employees enrollment/eligibility for benefits coverage through company
Conducted new hire orientations and responsible for streamlining the orientation process to increase efficiency of orientation efforts
Processed escalated claims, employee verifications, FMLA and STD claims and departures from firm with related benefit items to ensure quality and follow through in processing documents
Coordinated and managed data entry into Lawson (HRIS) and applicable systems to ensure accuracy of data and generated monthly reports/audits for various benefits
Answered employee policy inquiries in a timely manner enabling employees to govern themselves appropriately in the workplace
Coordinated and communicated new benefits rollouts/campaigns including fitness benefits and concierge services to increase employee awareness of various benefits
Negotiated renewals for fitness benefits and concierge services to reduce costs for company
Managed interns within department to ensure them a valuable and professional experience





Monica Bounds, M.S.A

Member Services Associate, Marketing Department (Corporate Executive Board)                    February 2001-October 2002

Responsibilities & Accomplishments:
Track record of consistently meeting and exceeding weekly penetration goals for territory of Fortune 1000 corporations
Developed strategies and tools to influence c-level executives to engage in dialogues with our sales and research staff
Coordinated calendar, external communications and administrative support as half of a two person team responsible for generating 25% of total annual contracts for a $3.5 million franchise
Monitored team performance in key market segments and communicated through oral and written communications to our program’s management to increase their knowledge of our progress in various markets
Trained and mentored new Member Services Associates to continuously increase a “results-orientated” department
Bill Foster for State Senate Campaign Office - Dexter, MO                                                            August 2000-November 2000
Missouri State Senate Campaign Assistant

Responsibilities & Accomplishments:
Scheduled, coordinated and managed daily events, programs, and appearances for candidate in our six-county district to improve the visibility and interactions of our candidate in the district
Researched and reported on concerns and issues of importance to our voting constituency to increase the candidate’s level of awareness for targeting our campaign strategies
Crafted editorials, press releases, newspaper articles, and campaign advertisements to demonstrate our candidate’s awareness of and commitment to key issues
Developed database and system for tracking the dissemination of campaign literature to increase the efficiency of our campaign correspondence

Southeast Missouri State University - Cape Girardeau, MO                                                              August 1998 –August 2000
Student Government (SGA) and University Center (UC) Graduate Assistant, SGA & UC Administrative Office

Responsibilities & Accomplishments:
Managed promotional campaigns and designed materials to increase student involvement in student government sponsored activities (i.e., debates, forums and concerts)
Monitored the student government legislative process to ensure compliance with bylaws of student government constitution
Developed system for dissemination of university policies for campus wide student and faculty Day-Planner & Handbook publication to demonstrate ability to plan and execute major project

Other Work Experience
Bank of America – Cape Girardeau, MO                                                                                                             May 1999-August 2000
Teller

MEMBERSHIP, HONORS AND ACHIEVEMENTS

Professional Member of Society for Human Resource Management
Author, “Marketing the College Union,” a 62-page brief proposing enhancements to the marketing plan for the University Center at Southeast Missouri State University resulting in the implementation of the proposed recommendations at the University Center
Contributing writer/columnist, Glendale Gazette & Sanctuary Sun newsletter; Editor, Kingdom Times newsletter
Southeast Missouri State University: University Center Marketing Assistant Internship (Summer 1999); Dean’s Honor List (Spring and Summer 1997); Public Relations Intern for Southeast Athletics Marketing & Promotions (Fall 1997); Student Ambassador (Fall 1995)
Claudia Girls Ambassador for the Claudia Foundation, sponsored by Creator, Writer, and Executive Producer Linda Bloodworth-Thomason (1992-1994)


References available upon request



SUMMARY
Current Career Level: Manager (Manager/Supervisor of Staff)

Years of relevant work experience:

Date of Availability: Within one month


WORK STATUS:
       US - I am authorized to work in this country for any employer.

Active Security Clearance: No

TARGET JOB:

       Target Job Title: Human Resources Manager/Recruiting Manager/HR Generalist

       Desired Job Type: Employee
       Desired Status: Full-Time



TARGET LOCATIONS:
       Selected Locations: US-DC-Washington/Metro, US-DC, US-MD-Anne Arundel County, US-MD-Prince George's County, US-MD-Columbia
       Relocate: No


----------------------------------------------------------------------



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This resume has been forwarded to you at the request of Monster User xaflac62x06
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Monster resume #tcvb3c2be89j7dkc
Entry Level Public Relations
Monster job #
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Name:     Andre Jones
Street:     35374 Hawks Nest Court
City/Town:     Lake of Woods
State:     VA
ZIP Code:     22508
Country:     US
Phone Number:     540-226-1809
Email:     jones.andre11@gmail.com
Relocate:     Will Relocate

Work Requirements:     Employee
Education:     Master's Degree
Work Status:     US - I am authorized to work in this country for any employer.
----------------------------------------------------------------------

CONTACT INFO

Andre Jones
35374 Hawks Nest Court

Lake of Woods, VA 22508
US
jones.andre11@gmail.com
Mobile: 540-226-1809
Home Phone:
RESUME
Monster resume #tcvb3c2be89j7dkc
Resume Headline: Entry Level Public Relations


André Jones
35374 Hawks Nest Ct., Locust Grove, VA 22508                                                  540-226-1809/jones.andre11@gmail.com

Summary

Highly skilled and experienced recently graduated Public Relations/Journalism college student
with exceptional leadership, organization and communication skills, demonstrated through supervised and non-supervised staff supervision, project management, publicity/publication oversight, and conference planning.  Experienced at writing and editing website content, press releases, news clips, radio spots, brochures, and related publicity, Efficient, productive, detail-oriented, Extensive Mac and PC Skills including Basic fluency in Spanish.

Education
Master of Arts in Mass Communication, Public Relations Emphasis
May 2010
Marshall University, Huntington, WV

Bachelor of Arts in Mass Communication, Print Emphasis


May 2008
Marshall University, Huntington, WV


     Related Coursework
Writing for the collegiate Newspaper, producing editorials and thesis coursework
Created and organized public relations campaign for non-profit organization
 Experience

     Leasing Agent/Senior Community Assistant
2007 -2010
Village On Sixth Apartments
Huntington, WV
Intense sales demands from a publicly traded corporation (American Campus Communities), must maintain competitive techniques and strategies to beat competition of surrounding properties
Must adhere to demands and act as liaison during emergency situations such as floods, fights fires or cleanliness problems on a daily basis
Handles frequently legally binding documents and secure information as well as handle master keys to the property

Overhead Intern/Senior Intern
Summers 2003 - 2006
MTS Technologies
Arlington,VA
Worked as a liaison for the Disaster Management Interoperability Services program installing, troubleshooting and answering general questions for the software
Oversaw a staff of fellow interns
Coordinated publications and documents to support management in regards to the company and product
Updated, created and catalogued equipment and kits for numerous pieces of software
Involved with budgeting and acquisition process for federal government contracts
Worked with IT department in troubleshooting and maintenance of servers and computers

     Writer
2006-Present
The Parthenon-School Newspaper
Huntington, WV
Oversaw the coverage for the Department of Resident Services in all aspects
Covered numerous Olympic sports for the newspaper including softball and swimming
Developed full-page editorials on various subjects
Served as the liaison between the newspaper and the resident services department

Media Intern/Advertising Assistant
May 2002 - August 2003
Personal Selling Power Inc.
Fredericksburg, VA
Prepared multi-media presentations for the magazine using PowerPoint
Aided in cold-calling, excel spreadsheets as well as create media kits
Preformed Internet research for various articles while working directly for Publisher

Additional Experience and Roles

     Production Intern
August 2007-2008
ESPN Regional
Huntington, WV
Melted, cut and created highlight tapes to be used for SportsCenter and other broadcasts
Traveled to CIAA basketball tournament and covered 10 games in succession
Completed internship with full credit

      Newsletter Coordinator
May 2007-Present
Village on Sixth Avenue
Huntington, WV
Oversaw newsletter that was produced for a 752 bed property.
Helped as a liaison between management and the apartment community
Utilized Microsoft Publisher to produce a 4 page monthly spread

Teaching Assistant Graphic Design/Digital Imaging
                                                 August 2008 -May 2010
Marshall University
Huntington, WV
Teaches and assists students in application of digital photography and design.
Conducts class sessions in immersing students in the Adobe Suite

     Director
August 2009-present
Marshall University, Helping Hungry Hearts
Huntington, WV
Created, organized and implemented campaign for a 5k Run/Walk
Worked with non-profit organization and obtained sponsorships to fund the race and raise money and awareness for the organization
Conducted Primary and Secondary Research for the event in the form of comprehensive surveys and evaluations
Leadership and Community Service

Eagle Boy Scout
January 1997- Present
Boy Scouts of America Troop 179
Fredericksburg, VA
Used a wide array of camping, survival and leadership skills to ascend to the rank of Eagle Scout. Also, was selected to the Order of the Arrow fraternity on the basis of experience and leadership. Was in charge of numerous amounts of Scouts in the role of Assistant Troopmaster, Patrol Leader and Chaplain’s Aide. Ventured to Canada, and Key West for advanced camping
Volunteered to serve food to the homeless, raise money for awareness on numerous issues and completed a service project to build a playground

Computer Skills
Extensive Mac and PC Skills: Microsoft Word, Excel, PowerPoint, Front page, File Maker, Adobe Indesign and Illustrator, Final Cut Pro, C +++ and BASIC, types 100-plus words per minute, worked with numerous corporate IT departments to understand the importance of security in both connections and documents, can actively troubleshoot computer problems both hardware and software
References
Burnis Morris/Carter G. Woodson Professor- morrisb@marshall.edu/ 304-638-3322
Robert Simmons/General Manager- robsimmons_33@hotmail.com
David Gilliam/DHS Employee- david.gillam@dhsassociates.gov/703-939-4681




SUMMARY
Current Career Level: Entry Level

Years of relevant work experience:

Date of Availability: Within 2 weeks


WORK STATUS:
       US - I am authorized to work in this country for any employer.

Active Security Clearance: No

TARGET JOB:

       Target Job Title: Public Relations

       Desired Job Type: Employee
       Desired Status: Full-Time


       Industry: Advertising and PR Services

TARGET LOCATIONS:
       Selected Locations: US-DC-Washington/Metro, US-MD, US-NC, US-SC, US-VA, US-VA-Richmond, US-DC

       Relocate: Yes
       Willingness to travel: Up to 25% travel


LANGUAGES:
       Language        Proficiency Level
       Spanish Beginner


----------------------------------------------------------------------



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This resume has been forwarded to you at the request of Monster User xaflac62x06
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Monster resume #qaayy536382tmcde
Ryan Edward Perry
Monster job #
----------------------------------------------------------------------
----------------------------------------------------------------------
Name:     Ryan Perry
Street:     2804 Cambridge Drive
City/Town:     Woodbridge
State:     VA
ZIP Code:     22192
Country:     US
Phone Number:
Email:     rperry1788@live.com
Relocate:     Will Not Relocate
Salary Requirements:     9.50 - 13.00 USD Per Hour
Work Requirements:     Employee, Intern
Education:     Some College Coursework Completed

Work Status:     US - I am authorized to work in this country for any employer.
----------------------------------------------------------------------

CONTACT INFO

Ryan Perry
2804 Cambridge Drive

Woodbridge, VA 22192
US
rperry1788@live.com
Mobile:
Home Phone: 7034927539

Contact Preference: Mobile Phone
RESUME

Monster resume #qaayy536382tmcde
Resume Headline: Ryan Edward Perry
OBJECTIVE:
       To obtain an entry-level job in retail or the comulitive workforce.

EXPERIENCE:
       8/2008 - 7/2009 Best Buy
       Industry: Retail
       Store Associate
       Worked as a floor associate.  Assisting customers by educating them about and assisting in the purchase of products.  As a group supervisor helped in implementing daily goals for the department and training emplyees.
       3/2008 - 8/2008 Year Up
       Industry: Financial Services
       Intern
       As a student intern, completed coursework and participated in labs and classes centering around information technology.  Concentration on the financial industry and its operations.
       6/2006 - 9/2007 Senate, United States
       Industry: Government and Military
       Intern


EDUCATION:
       University of Phoenix
       Some College Coursework Completed
       Majoring in Plitical Science and Government and English with a minor concentration in Secondary Education.  Intent on becoming a high school teacher in the District of Columbia or Prince William County.
       9/2003 - 6/2007 Woodbridge Senior High School
       High School or equivalent
       Maintained 3.6 comulative GPA.  Member, Honor Society.  JROTC cadet with honors.  Member, Student Government.


SKILLS:
       Skill Name      Skill Level

       MS Windows      Expert
       Microsoft Office        Expert
       Network Administration  Expert

REFERENCES:
       Judy Hoosier    County of Prince William
       Phone Number: 7034947448
       Reference Type: Personal
       Franklyn Matthews       US Army (Retired)       Leuitenant Colonel
       Phone Number: 705936131
       Reference Type: Personal


SUMMARY
Desired Salary/Wage: 9.50 - 13.00 USD Per Hour

Current Career Level: Student (Undergraduate/Graduate)

Years of relevant work experience:

Date of Availability: Immediately


WORK STATUS:
       US - I am authorized to work in this country for any employer.

Active Security Clearance: No

TARGET JOB:

       Target Job Title: Associate
       Alternate Target Job Title: Intern
       Desired Job Type: Employee, Intern
       Desired Status: Full-Time, Part-Time

TARGET COMPANY:
       Occupation: Administrative/Clerical (Secretary/Executive Assistant)/Education/Training (Early Childhood Care & Development)/Sales/Retail/Business Development (Retail/Counter Sales and Cashier)/Security/Protective Services (Firefighting and Rescue, Police-Law Enforcement)
       Industry: Energy and Utilities/Retail/Banking/Legal Services/Healthcare Services/Nonprofit Charitable Organizations/Government and Military/Business Services - Other/Financial Services/Other/Not Classified

TARGET LOCATIONS:
       Selected Locations: US-VA, US-DC
       Relocate: No

- Show quoted text -
       Willingness to travel: Up to 25% travel



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This resume has been forwarded to you at the request of Monster User xaflac62x06
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Monster resume #3i5refjifx884va7
Main
Monster job #
----------------------------------------------------------------------
----------------------------------------------------------------------
Name:     Donta Mercer
Street:     Ashburn, VA

City/Town:     Ashburn
State:     VA
ZIP Code:     20147
Country:     US

Phone Number:     703-622-9798
Email:     dontamercer@hotmail.com

Relocate:     Will Relocate
Work Requirements:     Employee

Education:     Some College Coursework Completed
Work Status:     US - I am authorized to work in this country for any employer.
----------------------------------------------------------------------

CONTACT INFO

Donta Mercer
Ashburn, VA

Ashburn, VA 20147
US
dontamercer@hotmail.com
Mobile: 703-622-9798
Home Phone: 5712231853
Contact Preference: Email
RESUME
Monster resume #3i5refjifx884va7
Resume Headline: Main


DONTA MERCER, CISSP, MCSE, CCNA
21763 Oakville Terrace - Ashburn, VA 20147                        703-622-9798 (m)             dontamercer@hotmail.com

INFORMATION TECHNOLOGY MANAGER
Information Technology Manager with more than 14 years of experience in the integration and management of various business critical systems and processes.  Known for driving results and for influencing business-focused thinking among IT staff members.  Effective leader, who excels in creating structure and operational efficiency through increased productivity, standardization, automation, defined processes and open communication.

Qualification Highlights
IT CAPEX and Purchasing Responsibilities
Service Desk Implementation and Management
Data Center and Facilities Management
Information Technology Risk Management
Policy design and compliance enforcement
Support of up to 5000+ employees and nodes
Disaster recovery  and contingency planning
Multi-Site management (national/international)
Corporate infrastructure design and deployment
Client-facing Sales engineering and support

Selected Accomplishments
Merger and Acquisition, Technology Integrations;  Lead for multiple domain, network and technology integrations.  Successful integrations were the result of efficient planning, execution and effectively communicating expectations to senior management.

Operation Efficiency/Cost Management;  Renegotiated service contracts to obtain better terms while maintaining a high level of support required of a particular service.  Centralized the management of various services and systems among many remote locations.  Introduced a new helpdesk system and processes to increase the efficiency of the IT support teams.  Developed an asset inventory tracking process which helped to eliminate over spending.

Corporate Office Build-out and Relocation;  Successfully relocated IT operations and infrastructure of a company with domestic and international offices.  The transition required no unplanned downtime and loss of staff productivity.  Lead in the transfer of services, vendor management and build-out of new IT facilities.

Demonstrated Success in Multiple Environments;  Call centers, web and application server farms, large-enterprise multiple location environments, small-medium sized businesses, Startups, Buyout and Merger integration candidates.  International locations (India, UK, Philippines, Canada)

Revamp of IT Operations and Processes;  Upon starting with a new company, I reviewed the current state of IT operations (financial, reputation, organization, process) and submitted a proposal which outlined inefficiencies and proposed changes to senior management.  Once approved, changes were implemented and were well received by senior management and staff.

Industry recognized certifications;  CISSP, MCSE, CCNA


Career History
IT Manager - i2 Inc. (formally of ChoicePoint Government Services), McLean, VA, 2004 – present.
i2 Inc is the leading worldwide provider of visual investigative analysis software for law enforcement, government, military, intelligence and commercial organizations.

Recruited to rebuild the IT infrastructure and develop corporate policies and procedure for a rapidly growing company.   Subset of responsibilities:  Management of systems administrators, Infrastructure design and implementation for Web server farm, Storage management, Windows clustering (SQL, exchange, custom apps), Capital expenditure budgeting for IT asset acquisitions, Deployment of messaging solutions; Microsoft Exchange 2000/2003 and Blackberry Enterprise server, Disaster recovery and contingency planning, Construction build-out planning for new facility.

Accomplishments:
Successfully relocated data center and all IT related entities and processes with no unplanned downtime.
Redesigned the company’s file serving platform for greater centralized administration
Inventoried all hardware and software assets and created system for asset tracking
Designed and implemented a new data replication solution for a web farm.
Oversaw a multiple-terabyte SQL database migration from a direct attached storage (DAS) solution to a full fiber, storage area network (SAN) solution while maintaining 100% uptime.
Increased company productivity by reducing company spam and virus issues significantly through introducing more reliable centralized solutions.
Implemented several new systems and solutions for improved employee productivity.


IT Manager - FirstRing, Inc. / ICICIOnesource of Bangalore India, Sterling, VA, 2002 - 2004
ICICI Onesource (now FirstSource) is a leading global business process outsourcing (BPO) company providing business process management solutions in India.

Recruited to restructure and organize IT operations in preparation for buyout candidacy and the subsequent audits and due diligence.  Subset of responsibilities:  Solutions engineering for future and existing client meetings, Capital expenditure budgeting for IT asset acquisitions, Call center PBX and dialer management, Microsoft domain administration, Global data center and facilities management.

Accomplishments:
Redesigned data center for greater efficiency, safety concerns and redundancy.
Designed data archiving solution.
Re-designed electrical power layout within data center.
Implemented several new IT related business continuity processes
Resolved several reoccurring issues with the VOIP call delivery system.



Senior Systems Administrator - IBM (The Judge Group) Research Triangle Park, NC, 2000 - 2002
Global services division responsible for web and data hosting for several large corporations.

Managed Windows 2000 web server clusters for several high profile clients in a multi-customer server farm.  24/7 on-call support.  Managed approximately 40 Windows 2000 Servers and a few SUN systems in a fully redundant, clustered environment.  Developed process documentation.  Improved upon redundancy and disaster recovery issues.  Implemented complex RAID configurations.  Load balancing.  Technical liaison for upper management and client representatives.

Accomplishments:
Assisted in revamping the Web server configuration update process.
Reviewed and edited a Windows cluster install and support document.
Resolved an ongoing RAID 5 hot swap drive issue.

Systems Administrator - EDS, Raleigh, NC, 1995 - 2000
Position #2 w/EDS
United States Postal Service Project:  EDS, a major outsourcing solution, played a major role in the implementation of a distributed systems architecture for USPS postal facilities.

Team leader for a national deployment team responsible for traveling to numerous post offices around the country in order to install servers and routers, test LAN and WAN connectivity.  Level 3 and above problem resolution.  Responsible for training east coast regional postal system administrators.  MQSeries system maintenance.  Senior administrator for a team tasked with supporting the 4000+ windows servers.  Lead for several special assignments

Accomplishments:
Successfully deployed and tested systems in facilities throughout the east coast and Texas.
Built and deployed servers which would become critical to the USPS Delivery Confirmation and Point of Sale (POS) initiatives.
Developed several support documents to be used by technical support agents during support calls.
Received a number of rewards for resolving and documenting several server related issues.

Systems Administrator - EDS, Raleigh, NC
Position #1 w/EDS
Call Center:  EDS owned a number of outsource customer contact centers located around the country.  Each facility housed approximately 400 call center workstation seats.  The primary customer was AT&T.

Windows server management.  Mail server management.  PBX and telecom management.  Supported  two 400+ seat, inbound and outbound call centers.  Created documentation of installation procedures for various in house software packages.  Created and deployed several server and workstation builds.

Accomplishments:
Started as entry-level analyst.  Advanced quickly to the role of Systems Administrator due to my enthusiasm and my quickness in learning.
Assisted in developing systems which were used for call tracking and documentation.
Lead the deployment of 400+ call center stations and various servers during a new facility call center build out



SUMMARY
Current Career Level: Manager (Manager/Supervisor of Staff)

Years of relevant work experience: 10+ to 15 Years

Date of Availability: Within one month


WORK STATUS:
       US - I am authorized to work in this country for any employer.

Active Security Clearance: No

TARGET JOB:

       Target Job Title: IT Manager / Director

       Desired Job Type: Employee
       Desired Status: Full-Time


TARGET COMPANY:
       Occupation: IT/Software Development (Computer/Network Security, Desktop Service and Support, Network and Server Administration, Systems Analysis - IT, Telecommunications Administration/Management)

TARGET LOCATIONS:
       Selected Locations: US-DC-Washington/Metro, US-NC-Charlotte, US-NC-Raleigh/Durham-RTP, US-VA-Northern, US-VA-McLean/Arlington
       Relocate: Yes

       Willingness to travel: Up to 25% travel


EXPERIENCE:
        - Present
       IT Manager



LANGUAGES:
       Language        Proficiency Level
       English Fluent



----------------------------------------------------------------------



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Monster resume #zzv7ersfzbbz2mer
Hourly Assistant
Monster job #
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----------------------------------------------------------------------
Name:     Victoria Mouring
Street:     6563 Saint Helena Avenue
City/Town:     Baltimore
State:     MD

ZIP Code:     21222
Country:     US

Phone Number:     410-908-6369
Email:     vmouring@yahoo.com
Relocate:     Will Not Relocate
Salary Requirements:     32,000.00 - 35,000.00 USD Per Year
Work Requirements:     Employee, Temporary/Contract/Project

Education:     Some College Coursework Completed
Work Status:     US - I am authorized to work in this country for any employer.
----------------------------------------------------------------------

CONTACT INFO

Victoria Mouring
6563 Saint Helena Avenue

Baltimore, MD 21222
US
vmouring@yahoo.com
Mobile: 410-908-6369
Home Phone:
Contact Preference: Email
RESUME
Monster resume #zzv7ersfzbbz2mer
Resume Headline: Hourly Assistant

Victoria L. Mouring
6563 Saint Helena Avenue
Baltimore, Md. 21222
Phone (410) 908-6369

OBJECTIVE
To obtain a middle/upper-level business administrative position to which I have the leadership abilities required for advancement.

WORK HISTORY

Caplan Glass    05/06/2009 - present                                                                      Inside Sales Representative for a glass distributor.  I was new to the glass industry but quickly learned the many different types of glass and the installation application requirements.  Answered phones to schedule appointments for measure, installation, and retail over the counter sales.  I contacted the customer to give the free estimate price and processed the down payments for the materials to be order.  I was the eyes and ears for the outside sales representative, gathering directions, details of the broken glass and or door repairs. Data entry using excel tracking customer sales, warehouse stock and material locations.   Issue word documents for AR collections, thank you letters, faxing/emailing proposed contracts, and various other department request.


Noland Company 2004 - 03/09
Inside Sales Representative for a Heating/Air and plumbing distributor. Assist outside Salesperson with keying orders, tracking equipment, faxing quotes etc.... Generating and maintaining new equipment, material and parts order business. Issue Purchase Orders to vendors for non-stock special orders and custom sheet metal packages. Answer all incoming phone orders and assist HVAC contractors and Plumbers with finding the correct part and or part number. Assist counter sales, when needed. Run and work daily and error reports for the sales department. Assist Manager with daily operation functions. Assist manager with all reasonable request.

TA Travel Centers of America 2003 – 2004
Lead Server/Hourly Manger responsible for Restaurant operations. Office duties requiring safe audits, cash drawer assignment, running end of day, credit card settlements, balancing EOD books, schedule changes, payroll and various data entry for side work charts etc… Assisted Line and Prep cooks with all food preparation. Oversee the front of the house assisting servers with order entry, customer service, customer complaints, running orders, table touching, change orders, and cash drawer audits, also working a station serving customers. Supervise back of the house with deliveries, stock, freezer and dish areas.

Home Depot Re-facing Service 2002 – 2003
Business Coordinator responsible for scheduling leads, reviewing contractors, ordering materials, scheduling installations, customer relations, collect and deposit funds, follow up calls, service calls, preparing service schedules and submitting contractors bills. Data entry for weekly and monthly numbers using Excel spread sheets.

BGE Home Products & Services 1996 – 2002
Senior Administrative Assistant assigned to the Home Improvement Department. Responsible for day-to-day operation such as, scheduling, time sheets, payroll, A/P & A/R, coding and approving contractor invoices, job costing, cash balance out sheets, customer service, and site coordinator for new hirer. Responsible for monthly budgets using Microsoft Word, Excel Spread sheets, and FACS documents. Worked closely with the Credit department to receive credit approval for all new Home Improvement contracts. Contacted customers for thank you letters, billing, warranty, service and follow-up calls.

R E Michael Company 1993 – 1996
Administrative Assistant / Counter, route 40 location. Duties included, data entry, payroll, weekly supply order, special tools, equipment orders and tracking, monthly inventory and material stocker. Pulled orders and caged materials for ESP accounts. Assisted Contractors at the counter during the peak hours for data entry, pick tickets, order pulling, dock loading, returns, cashier, and daily CDR’s.

Sparrows Point Security 1991 – 1993
Gate Leader responsible for pass verification, tag security, main office relief, scheduling, time reports, and directions.

Franklin Square Hospital 1990 – 1991
Certified Nursing Assistant promoted to a Nursing Tech II responsible for vital signs, feedings, and bandaging, bathing and first patient contract. Administrated blood drawings, coordinated patient special test with other departments. Assisted unit cleric with data entry, new admits, discharging and reports.

EDUCATION
Dundalk Senior High, Baltimore, Md., 21222, Diploma 1986
Dundalk Community College, Baltimore, Md., 21222, Basic studies 1987-1988

ADDITION INFORMATION
Accustomed to working in a fast-pace environment and juggling multiple assignments while producing accurate work. Detail-Oriented with the ability to work independently and as part of a team.

SUMMARY
Desired Salary/Wage: 32,000.00 - 35,000.00 USD Per Year

Current Career Level: Manager (Manager/Supervisor of Staff)

Years of relevant work experience: 7+ to 10 Years
Date of Availability: Within 2 weeks


WORK STATUS:
       US - I am authorized to work in this country for any employer.

Active Security Clearance: No

TARGET JOB:

       Target Job Title: Customer Service Hourly Administrative Assistant
       Desired Job Type: Employee, Temporary/Contract/Project

       Desired Status: Full-Time, Part-Time

       Willing to work the following shifts: First Shift (day)
       Willing to work weekends: Yes

TARGET COMPANY:
       Company Size: No Preference
       Occupation: Administrative/Clerical (Administrative Support, Data Entry/Order Processing, Filing/Records Management, Office Management, General/Other: Administrative/Clerical)
       Industry: Energy and Utilities/Construction - Industrial Facilities and Infrastructure/Wholesale Trade/Import-Export/Internet Services/Rental Services/Nonprofit Charitable Organizations/Business Services - Other/Construction - Residential & Commercial/Office/Financial Services/Food and Beverage Production

TARGET LOCATIONS:
       Selected Locations: US-MD-Baltimore
       Relocate: No

       Willingness to travel: Up to 25% travel

EXPERIENCE:

       6/2003 - Present        TA Travel Center
       Lead Server / Hourly Manager
       Lead Server/Hourly Manager responsible for Restaurant operations. Office duties requiring safe audits, cash drawer assignment, running end of day, credit card settlements, balancing EOD books, schedule changes, payroll and various data entry for side work charts etc…   Assisted Line and Prep cooks with all food preparation.  Oversee the front of the house assisting servers with order entry, customer service, customer complaints, running orders, table touching, change orders, and cash drawer audits, also working a station serving customers.  Supervise back of the house with deliveries, stock, freezer and dish areas.
       11/2004 - Present       Caplan Brothers Baltimore, Maryland
       Industry: Construction - Residential & Commercial/Office
       Inside Sales Administrator
       Noland Company 2004 - Current
Inside Sales Representative for a Heating/Air and plumbing distributor. Assist outside Salesperson with keying orders, tracking equipment, faxing quotes etc.... Generating and maintaining new equipment, material and parts order business. Issue Purchase Orders to vendors for non-stock special orders and custom sheet metal packages. Answer all incoming phone orders and assist HVAC contractors and Plumbers with finding the correct part and or part number. Assist counter sales, when needed. Run and work daily and error reports for the sales department. Assist manager with all reasonable request.
 davido.extraxim@gmail.com