Page 1
DIRECTORY OF PRODUCTS AND SERVICES
As of July 29, 2015
Page 2
The family of companies that make up Great American’s insurance operations do
business under several brands in a variety of markets.
DIRECTORY OF PRODUCTS AND SERVICES
Property & Casualty Insurance Annuities
GreatAmericanInsuranceGroup.com
Corporate Headquarters
Great American Insurance Group Tower
301 E Fourth Street
Cincinnati, OH 45202
Annuities
GreatAmericanELD.com
The operations of Great American Insurance Group intentionally focus on specialty niche markets where we
can have an advantage based on our expertise, unique products or distribution. Our group consists of highly
diversified businesses offering a wide range of specialty commercial property and casualty coverages as well
as fixed and fixed-indexed annuities. These businesses are operated by seasoned managers with a depth of
knowledge and expertise in each of our specialty lines of insurance and the markets they serve.
Each business unit has significant operating autonomy to oversee important operation functions, such as
underwriting, pricing, marketing, policy process and claims service. Each, however, is subject to controls over
capital allocation, financial reporting, actuarial assessments and strategic direction.
For more information about our Company, please visit us online at GreatAmericanInsuranceGroup.com.
show horses
ranches
oil rigs
schools
banks
court and probate bonds
auto repair shops
excess property liability
refineries
medical equipment
construction equipment
media liability
bakeries
marinas and boat dealers
long haul truckers
fire protection
mosaic art in churches
crops
senior care facilities
construction
casinos
factories
condo associations
cyber liability
The Strength of Specialization
Property & Casualty Divisions
AgriBusiness®.......................................................................................................... 1-2
Alternative Markets.................................................................................................. 3
Aviation.................................................................................................................... 4
Bonds....................................................................................................................... 5
Crop Insurance........................................................................................................ 6
ECA.......................................................................................................................... 7
Environmental.......................................................................................................... 8-10
Equine Mortality....................................................................................................... 11
Excess Liability........................................................................................................ 12
Executive Liability.................................................................................................... 13
Fidelity/Crime........................................................................................................... 14-15
Financial Institution Services.................................................................................. 16
Great American Custom.......................................................................................... 17
Great American International.................................................................................. 18
Ocean Marine.......................................................................................................... 19-20
Professional Liability................................................................................................ 21
Property & Inland Marine......................................................................................... 22
Public Sector........................................................................................................... 23
Specialty E&S.......................................................................................................... 24-26
Specialty Equipment Services................................................................................ 27-28
Specialty Human Services...................................................................................... 29
Strategic Comp....................................................................................................... 30
Supplemental Unemployment................................................................................. 31
Trade Credit & Political Risk.................................................................................... 32
Trucking................................................................................................................... 33
P&C SUBSIDIARIES
American Empire Group.......................................................................................... 34
El Aguila................................................................................................................... 35
Marketform.............................................................................................................. 36
Mid-Continent.......................................................................................................... 37
National Interstate................................................................................................... 38
Republic Indemnity.................................................................................................. 39-40
Summit..................................................................................................................... 41-42
SERVI CES
Claims Data Warehouse.......................................................................................... 43
Drug-Free Workplace Program............................................................................... 43
MyBilling.................................................................................................................. 44
Loss Prevention....................................................................................................... 45-46
Specialty Claims Offices......................................................................................... 47-48
ANNUITIES
Great American Insurance Group - Annuities......................................................... 49
Legal Notices............................................................................................................. 50-51
TA BLE OF CONTENTS
Page 1
301 E Fourth Street, 26N
Cincinnati, OH 45202-4201
513 763 8550
800 567 7359
513 763 8549 fax
4414 SW College Road, Ste 1422
Ocala, FL
34474
352 369 4131
800 315 5522
352 369 4172 fax
AgriBusiness Division
Jeffrey A. Cruey
Divisional President
800 722 3260
513 763 8549 fax
jcruey@gaig.com
Ken Patrick
Divisional Assistant Vice President
513 763 8617
513 763 8549 fax
kpatrick@gaig.com
Equine Farm Center
Jim Mitchell
Divisional Vice President,
Equine Farm Center
352 369 4130
352 369 4172 fax
jmitchell@gaig.com
AGRIBUSINESS®
Great American’s AgriBusiness® Division has been insuring
farm and ranch operations for 100 years. We specialize in
providing coverage for full-time operating farms and ranches and
agricultural operations on a nationwide basis. We operate through
independent agents who also specialize in the rural market and
have been selected for their underwriting and marketing expertise
in supporting the rural customer.
The Division has two primary underwriting operations: the Farm
Center, located in Cincinnati, Ohio and the Equine Farm Center,
located in Ocala, Florida.
The Farm Center offers specialized programs and coverages for
dairy farms (DairyPak®), seed merchants, livestock operations,
vegetable farms and others. Through the variety of insurance
products available, we are able to meet the risk management
needs of the wide range of agricultural operations.
Through professional independent equine agents, our Equine
Farm Center offers a full line of property and casualty products
for the equine community. We also offer mono-line property and
liability, care, custody and control, umbrella and auto insurance to
the horse farm community. Specialized coverages for individual
horse owners, race horse owners and riding clubs are available.
If you would like to locate a Great American agent in your area or
become an agent, please contact us.
www.GAIG.com/Agribusiness
Agribusiness®
Page 2
Product Management
Great American Insurance Company has updated its policies to
further strengthen one of the best programs currently available
for farmers and ranchers. You can now protect your assets with
comprehensive and flexible coverage from one of the leaders in
property/casualty insurance. Great American’s Farm and Ranch
Property and Casualty Insurance Center is staffed by experts in
farm underwriting, claims, and policyholder services. Since farm
and ranch insurance is our only business, we understand your
critical issues as only agricultural specialists can.
AgriPak® (P&C Coverage) - Comprehensive and flexible
insurance coverages for farms operated by individuals,
partnerships, corporations, and limited liability companies.
Equine Farm & Ranch AgriPak® (P&C Coverage) - Provides
Farm & Ranch coverage, Care, Custody or Control Coverage,
coverage for Race Horse owners, Riding Clubs or Individual
Horse Owners.
DairyPak® (P&C Coverage) - Innovative insurance coverages
designed specifically for today’s complex dairy operation.
AgriPro® (Commercial Ag P&C Coverage) - Industry leading
insurance coverage for commercial farm and ranch operations.
AgriGuard® (Umbrella Coverage) - Provides broad catastrophic
protection for farm, auto and watercraft liability.
Equipment Breakdown (Property Coverage) - The equipment
breakdown coverage, available through Great American AgriPak®
policy, fills important coverage gaps for farms, including
mechanical breakdown, artificially generated electrical current,
explosion of steam equipment, internal loss or damage to
steam equipment, and internal loss or damage to water heating
equipment. For the farm residence, the coverage includes
mechanical breakdown, electrical breakdown (except brownout
and power surge), and tearing apart, cracking, burning, or bulging
of a steam or hot water system or air conditioning system.
Claims
Steve Heffelmire
Divisional Vice President, Claims
513 763 8505
513 763 8549 fax
sheffelmire@gaig.com
Farm Center
Julie Barnhill
Divisional Vice President
513 763 8514
513 763 8549 fax
jkbarnhill@gaig.com
Products
Dan Mersch
Senior Product Manager
513 333 6919
513 763 8549 fax
dmersch@gaig.com
www.GAIG.com/Agribusiness
Agribusiness®
Page 3
Division Home Office
5786 Widewaters Pkwy, 2nd floor
Syracuse, NY 13214-4201
301 E Fourth Street, 24th floor
Cincinnati, OH 45201-5432
Profit Center Manager
Gary Powers
Divisional President
888 677 5872 Ext. 28
315 446 5853 fax
gpowers@gaig.com
Marketing
Rich Suter
Divisional Vice President
860 683 4746
rsuter@gaig.com
Carol Frey
Assistant Vice President
484 888 4002
cfrey@gaig.com
Claims
P.O. Box 5432
Cincinnati, OH, 45202-4201
Tom Jabs
Divisional Senior Vice President
513 287 8132
513 412 4113 fax
Product Development
Mike Wood
513 412 4341
mwood@gaig.com
Relationship Managers
Hugh MacWilliam
315 445 3940
hmacwilliam@gaig.com
Jeff Henke
513 412 4651
jhenke@gaig.com
Jay Bombard
860 683 4748
jbombard@gaig.com
Tom Colosi
860 683 4751
tcolosi@gaig.com
Cyber Technology
Jeremy Ong
425 653 5222
jong@gaig.com
www.GreatAmericanCaptive.com
ALTERNATIVE MARKETS
The Alternative Markets Division of Great American Insurance Group is a leader in the development of
long-term, profitable captive partnerships with agents, associations and groups of larger accounts. For over
15 years we have delivered customized solutions to our partners by establishing a reputation for flexibility,
responsive service and open communication. Our risk-sharing business model is a great alternative to the
traditional commercial marketplace. Our appetite includes:
• Agency Captives – programs where a retail agent or program administrator shares risk
• Association Captives – programs where an association, franchisor or corporate sponsor shares risk
• Group Captives – programs where a group of businesses shares risk
The Alternative Markets Division also operates the following non-captive businesses:
Elite Programs
Elite Programs allow retail agents with an industry niche or class specialty turn an existing book of business
into an exclusive specialty program. No captive risk-sharing is required.
Cyber Risk
Our suite of cyber risk insurance products was developed to protect commercial enterprises from a variety of
exposures inherent with the use of the Internet as a business tool. This insurance solution provides both first
and third party coverage through multiple insurance agreements.
alternative markets
Page 4
Michael E. Chevrette
Divisional Senior Vice President
2 Tower Center Blvd., 20th Floor
East Brunswick, NJ 08816
732 214 2668
mchevrette@gaig.com
AVIATION
Great American’s Aviation Division specializes in the placement
of hull, liability and excess liability across a wide array of aviationrelated
risks. Our underwriters are experts in analyzing, pricing,
and tailoring unique insurance coverage on an admitted basis.
All of our underwriters have extensive experience in the aviation
industry in areas including air traffic control, landside operations and
commercial pilot operations.
We offer the following coverage types:
• Non-commercial hull and liability
• Commercial hull and liability
• Helicopter hull and liability
• Fixed Base Operators liability
• Manufacturers Product liability
• Unmanned Aerial Vehicle hull and liability
• Excess liability
Great American offers coverage on a 100%, or a quota-share basis.
For more information, contact our Aviation Division at 732 214 2668.
www.GAIG.com/Insurance/Aviation/
AVIATION
Page 5
BONDS
Great American’s Bond Division writes a wide range of surety and fidelity products including standard contract
surety, commercial surety and miscellaneous non-contract surety and fidelity.
Standard Contract Surety writes contract surety for general contractors, subcontractors and specialty trade
contractors with approximately 20 strategically located contract underwriting marketing offices throughout the
United States. Many of these offices can also write non-contract bonds and small fidelity bonds.
Commercial Surety underwrites all bonds associated with commercial accounts, as well as bonds for
non-account opportunities. This includes performance bonding for service and non-construction enterprises
and traditional commercial surety segments such as public official, court fiduciary and judicial, federal
government, license and permit, and ERISA bonds.
www.GreatAmericanBonds.com
Main Offices
301 E Fourth Street
Cincinnati, OH 45202-4201
1255 Treat Blvd., Suite 810
Walnut Creek, CA 94597-7968
31 St. James Avenue, Suite 830
Boston, MA 02116
Cincinnati Office
Gary Dunbar
Divisional President
513 369 5869
gdunbar@gaig.com
Greg Thomas
Divisional Vice President
513 369 3683
513 723 2740 fax
gthomas@gaig.com
Stephen Sullivan
Divisional Assistant Vice President
513 412 9158
513 419 2031 fax
ssullivan@gaig.com
Ken Bearley
Divisional Vice President
513 369 5740
513 723 2740 fax
kbearley@gaig.com
David Kitchin
Divisional Senior Vice President,
Claims
513 412 4602
888 290 3706 fax
dkitchin@gaig.com
Finance and Systems
Tom Turner
Divisional Vice President
513 333 5176
513 723 2740 fax
tturner@gaig.com
West Coast Administrative Office
Francis Plante
Divisional Senior Vice President
925 988 2252
925 935 9189 fax
fplante@gaig.com
Boston
Commercial and
Miscellaneous Surety Office
Scott Leone
Divisional Vice President
617 348 2934
617 451 7928 fax
sleone@gaig.com
Bonds
Page 6
CROP INSURANCE
Great American has been an innovative leader in the crop insurance industry since it issued its first crop
policy in 1925. Our Crop Insurance Division provides the tools you need in the form of specialized crop
insurance coverages, which can insure your revenue stream even if elements outside your control go awry.
That means even in the face of a worst-case scenario you will have the guaranteed income you need to
keep your operation functioning properly.
Products offered by this Division include the federally reinsured Multiple Peril Crop Insurance policies (MPCI)
and numerous Named Peril Insurance Products. MPCI insures against disease and weather related disasters
causing crop losses on a unit basis. Named Peril programs are unique and varied. Included in our family of
Named Peril products is Crop-Hail, which provides spot-loss protection against damaging hail or fire.
www.GreatAmericanCrop.com
Main Office
301 E Fourth Street, 26th Floor
Cincinnati, OH 45202-4201
513 763 8400
or 800 587 1553
513 763 8456 fax
Tim Weber
Divisional President
513 763 8415
tcweber@gaig.com
Mark Allison
Div. Senior Vice President
785 840 1108
mallison@gaig.com
Ron Rohling
Div. Vice President, Technology
513 763 8444
rrohling@gaig.com
Dennis Strickland
Div. Vice President, Operations
513 763 8405
dstrickland@gaig.com
Bob Twomey
Div. Vice President, Claims
513 763 8416
btwomey@gaig.com
Tim Copeland
Div. Vice President, Marketing
513 763 8430
tcopeland@gaig.com
Mike Kelley
Div. Vice President, Acct/Admin
513 763 8420
mkelley@gaig.com
Dean Clarke
Div. Vice President, Development/
Reinsurance
513 763 8410
dclarke@gaig.com
Ben Erb
Div. Asst. Vice President, Compliance
513 763 8350
berb@gaig.com
FIELD OFFICES
Lawrence Office
4910 Corporate Centre Dr, Ste 200
Lawrence, KS 66047
785 840 1100 or 800 336 4359
785 749 1301 fax
States: AR, CO, KS, LA, MO, NE,
OK, TX, WY and NM
Brent Dorsey
Div. Asst. Vice President
785 840 1115
BDorsey@gaig.com
Peoria Office
1315 West Commerce Drive
Peoria, IL 61615
309 689 1065 or 800 345 1065
309 689 1055 fax
States: IL, IN, MI and OH
Burr Glasgow
Div. Asst. Vice President
309 689 1065
bglasgow@gaig.com
Albany Office
618 #2 North Westover Boulevard
Albany, GA 31707
229 483 7400 or 800 833 2241
866 310 3440 fax
States: AL, FL, GA, KY, MS, NC,
SC, TN and VA
Terry Young
Div. Asst. Vice President
229 483 7401
tlyoung@gaig.com
Eau Claire Office
3410 Oakwood Mall Drive, Ste 100
Eau Claire, WI 54701
715 834 8155 or 800 826 7090
715 834 1899 fax
States: IA and WI
Wade Eslinger
Territory Manager
715 598 6705
weslinger@gaig.com
Fargo Office
1402 43rd Street SW
Fargo, ND 58103-1904
701 277 0505 or 800 835 7013
701 277 0571 fax
States: MN, MT, ND and SD
Dennis Biewer
Div. Asst. Vice President
701 277 0505
dbiewer@gaig.com
Fresno Office
9477 N Fort Washington, Ste 102
Fresno, CA 93730
559 437 3821 or 800 635 9641
559 437 2479 fax
States: AZ, CA, ID, OR, UT and WA
Kathleen Powell
Regional Manager
559 437 2444
kpowell@gaig.com
crop
Page 7
ECA
On-the-job injuries can be costly to an employer. Great American’s
ECA Division provides protection to employers who opt out of their
state’s Workers’ Compensation system. Our indemnity insurance
can provide the flexible financial protection employers need, at
prices they can afford.
These policies are designed to provide benefits for:
• Employer’s Liability
• Medical Expenses
• Wage Replacement
• Accidental Death and Dismemberment
• Legal Defense Costs
Texas Nonsubscription and the Oklahoma Option can be a good choice for many employers, especially those
in the following industries:
• Restaurants
• Retail Businesses
• Farming
• Manufacturing
• Health Care/Home Health/Nursing Homes
• Hospitality
• Transportation
With Great American’s ECA Division, employers have control with confidence! Control of work-related
injuries and confidence in the support and service they’ll receive from ECA.
Main Office
14350 Proton Road
Dallas, TX 75244
800 299 5250
972 931 2026
972 931 2126 fax
www.GAIG.com/ECA
Darlene Freeman
Divisional President
972.407.6307
dfreeman@gaig.com
www.GAIG.com/ECA/
ECA
Page 8
ENVIRONMENTAL
The Environmental Division of the Great American Insurance Group provides a comprehensive portfolio of
environmental insurance products to a broad array of industries. All products can be customized to address
the specific risks and exposures of the client. The Environmental Division is staffed by only experienced
underwriters and claims personnel who are deeply committed to client service and satisfaction.
Products
• Premises Environmental Liability Insurance
• Indoor Air Quality and Mold Liability Insurance
• Contracting Services Environmental Liability Insurance
• Contracting Services Project Specific Environmental Liability Insurance
• Professional and Contracting Services Environmental Liability
• Closure and Post-Closure Financial Assurance
• Excess Environmental Liability Insurance
Capacity: $35 million per occurrence / $70 million aggregate
Premises Environmental Liability Insurance Policy
This policy covers bodily injury, property damage, legal expenses and clean-up costs resulting from pollution
conditions associated with a covered location on a claims-made basis. It covers an insured’s pollution liability
arising from non-owned disposal sites, transportation of products or wastes, and incidental contracting
services. Coverage is available for new and historical pollution conditions arising from both sudden and
gradual events. The definition of pollutants includes mold matter and legionella. The definition of property
damages includes natural resource damage. A ten-year policy term is available for certain classes of business
and coverage. The policy is suitable for environmental facilities including landfills, recyclers, water/wastewater
treatment plants; real estate including apartments, condos, hotels, offices, shopping centers; chemical/
petroleum facilities including distribution, manufacturing, storage, refining, pipelines, service stations;
commercial facilities including agricultural, airports, colleges/universities, food industry, municipalities;
healthcare facilities; and industrial facilities including general manufacturing, mining, pulp and paper, steel
recyclers, and utilities. Legal expense is provided within the limits of liability.
Indoor Air Quality and Mold Liability Insurance Policy
This policy provides claims-made coverage for bodily injury, property damage, legal expenses and buildingrelated
clean-up costs resulting from pollution conditions associated with buildings on a covered location.
Coverage is available for new and historical pollution conditions arising from both sudden and gradual events.
The definition of pollutants includes mold matter and legionella. The policy responds to claims arising from,
or the discovery of, pollutants on, at or within a building. Legal expense is provided within the limits of liability.
Suitable for real estate risks including apartments, condos, hotels, offices, shopping centers; commercial
facilities including colleges/universities, municipalities as well as healthcare facilities.
www.gaig.com/Environmental
environmental
www.gaig.com/Environmental Page 9
Contracting Services Environmental Liability Insurance Policy
This policy covers bodily injury, property damage, legal expenses and clean-up costs resulting from pollution
conditions associated with contracting services on an occurrence basis. It also covers liability associated with
non-owned disposal sites, transportation of products or wastes and owned locations on a claims-made basis.
There is liability coverage for both ongoing contracting services along with completed operations coverage
to provide protection after the job is finished. Sudden or gradual pollution events are covered plus loss and
clean-up costs from pollution conditions that migrate from the job site or the insured’s covered locations.
In addition there is discovery coverage for sudden pollution conditions at a job site. Other benefits include
blanket non-owned disposal sites, in-bound and out-bound transportation, legal expenses within the limits
of liability and bodily injury including building-related illness and medical and environmental monitoring. The
definition of pollutants includes mold matter and legionella. The definition of property damages includes
natural resource damage. This policy is suitable for many types of contractors including General Contractors,
Specialty Trade Contractors and Environmental Contractors.
Contracting Services Project Specific Environmental Liability Insurance Policy
This policy covers bodily injury, property damage, legal expenses and clean-up costs resulting from pollution
conditions associated with contracting services for a specific project. It also covers liability associated
with project related non-owned disposal sites and the transportation of products or wastes. There is liability
coverage for both ongoing project specific contracting services along with completed operations coverage
to provide protection after the job is finished. Sudden or gradual pollution events are covered plus loss and
clean-up costs from pollution conditions that migrate from the job site. In addition there is discovery coverage
for sudden pollution conditions at a job site. Coverage can be written for the contractor, using an Owner
Controlled structure (OCIP) or using a Contractor Controlled structure (CCIP). Other benefits include blanket
non-owned disposal sites, in-bound and out-bound transportation, legal expenses within the limits of liability
and bodily injury including building related illness and medical and environmental monitoring. The definition of
pollutants includes mold matter and legionella. The definition of property damages includes natural resource
damage. A ten-year policy term is available on project policies with an additional completed operations
period. This policy is suitable for many types of contractors including General Contractors, Specialty Trade
Contractors and Environmental Contractors.
Professional and Contracting Services Environmental Liability Insurance Policy
This policy covers acts, errors and omissions arising from professional services performed by or on behalf
of the insured on a claims-made basis and bodily injury, property damage, legal expenses and clean-up
costs resulting from pollution conditions associated with contracting services on an occurrence basis.
There is liability coverage for both ongoing contracting services along with completed operations coverage
to provide protection after the job is finished. It also covers liability associated with non-owned disposal
sites, transportation of products or wastes and owned locations on a claims-made basis. In addition there is
discovery coverage for sudden pollution conditions at a job site. Other benefits include blanket non-owned
disposal sites, in-bound and out-bound transportation, legal expenses within the limits of liability and bodily
injury including building-related illness and medical and environmental monitoring. The definition of pollutants
includes mold matter and legionella. The definition of property damages includes natural resource damage.
This policy is suitable for various types of contractors and consultants including Construction Managers,
General Contractors, Specialty Contractors, Environmental Consultants and Environmental Contractors.
ENVIRONMENTAL
Page 10
Excess Environmental Liability Insurance Policy
This policy provides excess coverage for either a claims-made or occurrence primary pollution policy written
by an approved and qualified environmental carrier. The coverage is designed for both new and historical
conditions and covers either sudden or gradual pollution events. Qualified customers are those who have
purchased a primary environmental insurance policy with a qualified environmental carrier subject to an
underwriting review of the exposures and the primary policy terms and conditions.
Closure and Post Closure Financial Assurance Policy
This policy provides the insured with a financial assurance mechanism to meet the needs for the closure and/
or post closure costs of a regulated waste facility. It does so by allowing for payments directly to the regulatory
agency for a full or partial closure and/or post closure costs. It pays on behalf of the insured and the company
can deal directly with the regulatory agency on behalf of the insured. The policy uses a deductible in lieu of
retention for any retained amount, has modified cancellation provisions to comply with the financial assurance
guidelines and assists the insured in meeting financial assurance obligations. This makes the policy suitable for
any customer class that owns or operates a landfill, waste treatment unit or a hazardous waste treatment, storage
or disposal facility and is required to post financial assurance to meet the regulatory guidelines under RCRA.
www.gaig.com/Environmental
ENVIRONMENTAL
John Reynolds
Divisional President
610 828 4320
jwreynolds@gaig.com
Mark Vuono
Divisional Senior Vice President &
Chief Underwriting Officer
610 567 5061
mvuono@gaig.com
Doug Stepenosky
Divisional Senior Vice President -
Underwriting
610 567 5062
dstepenosky@gaig.com
Robert Burkholder
Divisional Senior Vice President -
Claims
610 567 5066
513 564 3460 fax
rburkholder@gaig.com
Barry Geisler
Divisional Vice President -
Operations & Division Counsel
610 567 5074
bgeisler@gaig.com
Office Locations
Main Office - Pennsylvania
401 Plymouth Road, Suite 100
Plymouth Meeting, PA 19462
888 828 4320
610 828 4578 fax
California
100 Pine Street, Suite 2250
San Francisco, CA 94111
415 477 9400
415 477 9412 fax
Robert Potter
Divisional Vice President -
Underwriting & S.F. Office
Manager
415 477 9401
rpotter@gaig.com
New York
111 Broadway, Suite 809
New York, NY 10006
212 510 0110
Shelli Hamilton
Divisional Vice President -
Underwriting & NY Office Manager
646 564 5282
shamilton@gaig.com
Page 11
EQUINE MORTALITY
Our Equine Mortality Division is one of the world’s leading providers of equine mortality insurance and
related coverages through professional equine independent agents. Our underwriting staff is extremely
knowledgeable of all breeds of horses used for racing, as well as all show and pleasure uses. Our in-house
claims staff specializes in handling equine mortality and injury and losses.
The Equine Mortality Division has taken an active industry leadership role through numerous national
sponsorships. It has been a Corporate Sponsor of HITS (Horse Shows in the Sun, Inc.) with show venues
nationwide, since 1990.
Equine Mortality is a Corporate Sponsor of the NCHA (National Cutting Horse Association). The Equine Farm
Center of the AgriBusiness® Division joined in the Title Sponsorship of the USDF (United States Dressage
Federation) Regional Championship Series and the newly added USDF Breeder’s Championship Series as well
as Corporate Sponsorship for the Florida Horse Park.
www.gaig.com/Equine-Mortality
Main Office
4414 SW College Road, Ste 1422
Ocala, FL 34474
352 351 4799
352 351 2836 fax
Equine Mortality Claims
800 331 0211
Choice Bill
800 847 4357
Kendel Standlee
Divisional President
352 351 4797
352 351 2836 fax
kstandlee@gaig.com
Dianne Meisner
Divisional Vice President/
Underwriter
626 788 5721
877 408 6930 fax
dmeisner@gaig.com
Beth Leaird
Divisional Vice President/
Underwriter
352 369 4122
352 369 4179 fax
bleaird@gaig.com
Kathy Coyne
Divisional Assistant Vice President
352 369 4147
513 345 1362 fax
kjcoyne@gaig.com
Virginia Cardenas
Divisional Assistant Vice
President/Underwriter
352 369 4144
352 369 4180 fax
vcardenas@gaig.com
Patsy Clark
Operations Manager
352 369 4112
352 351 2836 fax
pclark@gaig.com
Kathy Stringer
Marketing Director/Underwriter
352 369 4167
352 351 2545 fax
kstringer@gaig.com
equine mortality
Page 12
EXCESS LIABILITY
The Excess Liability unit of Great American’s Alternative Markets Division offers significant capacity of up to
$50 million dollars for both Lead Umbrella and Excess Liability placements. This protection is made available
to companies varying in size from single location light hazard risks to a wide variety of more difficult to place
manufacturers and processors. This unit specializes in offering large limits of liability to protect its clients’
corporate assets from catastrophic loss. The unit can tailor coverages to meet specific individual exposures
and provide a customized Excess program. The unique Lead Umbrella form includes many of the frequently
requested extensions of coverage sought by discriminating buyers.
With an average experience level of over 20 years, the Excess Liability unit is staffed with an energetic team of
true professionals empowered to respond quickly, decisively and enthusiastically. We are located in Atlanta,
Chicago, Cincinnati, Dallas, Los Angeles, and San Francisco.
Main Office
3775 Roswell Road NE, Suite 300
Marietta, GA 30062-6284
770 509 9300 or 800 345 2913
770 509 3090 fax
Home Office
John V. Bracca
Divisional President
770 509 3001
770 509 3090 fax
jbracca@gaig.com
Christopher O. Bright
Divisional Vice President
770 579 6952
770 578 1657 fax
cbright@gaig.com
BRANCH OFFICES
Atlanta
3775 Roswell Road NE, Suite 300
Marietta, GA 30062
770 509 9300 or 800 345 2913
770 509 3090 fax
Todd Gambrell
Senior Vice President
770 509 3007
tgambrell@gaig.com
Chicago
300 South Wacker Drive, Suite 650
Chicago, IL 60606
312 385 4222
312 663 3975 fax
Tom Hart
Divisional Vice President
312 385 4223
thart@gaig.com
Dallas
14651 Dallas Parkway, Suite 119
Dallas, TX 75254
972 490 8192
972 490 0233 fax
Kathleen Zale
Divisional Vice President
972 455 9313
kzale@gaig.com
Los Angeles
750 The City Drive South, Suite 310
Orange, CA 92868
714 740 3383
714 740 3385 fax
Richard Watkins
Divisional Vice President
714 740 3381
rcwatkins@gaig.com
San Francisco
505 Sansome Street, Suite 425
San Francisco, CA 94111
415 986 2401
415 986 1416 fax
Marcus Lampley
Divisional Vice President
415 986 2402
mlampley@gaig.com
VIRTUAL OFFICES
Cincinnati
Lorri Colby
8196 Woodcreek Dr.
Florence, KY 41042
859 609 7945
513 412 7844 fax
lcolby@gaig.com
Florida
Tom Haddix
PO Box 941026
Maitland, FL 32794
thaddix@gaig.com
Kansas City
Jim Cahill
P.O. Box 4586
Olathe, KS 66063
913 254 9660
513 369 7630 fax
jcahill@gaig.com
Phoenix
Christine Armfield
14227 S 8th Street
Phoenix, AZ 85048
714 740 3384
714 740 3385 fax
carmfield@gaig.com
Claims
Office Location
50 Parsippany Road, Suite 300
Parsippany, NJ 07054
Mailing Address
PO Box 5432
Cincinnati, OH 45201-5432
800 222 0305
973 952 9857 fax
Jim Siessel
Divisional Vice President Claims
973 952 9888
888 223 1317 fax
jsiessel@gaig.com
www.gaig.com/Insurance/Excess-Liability
excess liability
Page 13
EXECUTIVE LIABILITY
Great American’s Executive Liability Division (ELD) offers independent agents and brokers a specialized facility
for Directors’ and Officers’ Liability Insurance (D&O) and related professional liability coverages, including
Fiduciary Liability and Employment Practices Liability. The ELD has the capacity and strength to meet the
needs of large, prestigious Insureds, as well as small, local organizations. The Division also has the capacity to
offer coverage to more difficult or non-standard D&O risks. Limits up to $25 million are available. Underwriting,
claims, accounting and marketing are handled from our main office in Schaumburg, IL, as well as our regional
offices located in Chicago, IL; New York, NY; Princeton, NJ and Toronto, Ontario.
www.GreatAmericanELD.com
Main Office
1515 Woodfield Road, Suite 500
Schaumburg, IL 60173-5437
847 330 6750
513 929 6890 fax
Executive Liability Division
Senior Management
Bruce Smith
Divisional Group President
847 330 6783
bsmith@gaig.com
Kevin Gadbois
Divisional Executive
Vice President, Claims
847 330 6750
eldclaims@gaig.com
Jane Kornesczuk
Divisional Executive Vice President/
Chief Underwriting Officer
847 330 6761
jkornesczuk@gaig.com
James E. Carroll
Divisional Senior Vice President,
Accounting/Systems/
Risk Management
847 330 6767
jecarroll@gaig.com
Jeffrey J. Gauthier
Divisional Senior Vice President,
Marketing Relations
847 330 6758
jgauthier@gaig.com
Thomas Siebers
Divisional Senior Vice President,
Canada
847 330 6774
tsiebers@gaig.com
Nelson Kefauver
Divisional Senior Vice President,
Nonprofit, Private, EPL & Canada
847 330 6833
nkefauver@gaig.com
Dennis Schlaffer
Divisional Senior Vice President,
Public Companies
847 330 6790
dschlaffer@gaig.com
Susan Farrell
Divisional Senior Vice President,
Claims
847 330 6897
sfarrell@gaig.com
Marketing Contacts
Jon Starck
Divisional Vice President,
Marketing
630 897 4299
jstarck@gaig.com
Gina Wood
Sr. Marketing Manager, Southwest
817 441 1981
ggwood@gaig.com
Jack Greguoli
Regional Marketing Manager,
Eastern Seaboard
413 781 0945
jgreguoli@gaig.com
Craig Law
Marketing Specialist, Northwest
US and Canada
604 899 4588
CLaw@gaig.com
G. Shane Allen
Senior Marketing Specialists,
Midwest & South Central
217 586 2565
gallen@gaig.com
Christie Brandenburg
Senior Communications
Coordinator
847 330 6751
cbrandenburg@gaig.com
New York Regional Office
One Grand Central Place
60 East 42nd Street, Suite 3720
New York, NY 10017
Mark Robitzek
Underwriting Manager
212 510 0171
mrobitzek@gaig.com
Chicago Regional Office
300 South Wacker Drive, Suite 650
Chicago, IL 60606
G. Tyler DeFend
Divisional Assistant Vice President
312 385 4250
312 663 4624 fax
gdefend@gaig.com
Toronto Ontario, Canada
181 University Avenue, Suite 1812
Toronto, Ontario, Canada M5H
Mona Wakim
Assistant Vice President—Toronto
416 368 8200
mwakim@gaig.com
Private Equity Specialists Office
103 Carnegie Center, Suite 207
Princeton, NJ 08540
David Garrison, CPCU, ARe
Divisional Senior Vice President,
Partnership Risks
609 297 1401
dgarrison@gaig.com
Akib Ali
Divisional Assistant Vice President,
Partnership Risks
609 297 1403
aali@gaig.com
executive liability
www.CrimeInsurance.com Page 14
FIDELITY / CRIME
Crime directly affects every company in existence, whether a
Fortune 500 company , a small store, a privately held or
non-profit organization.
With the expertise of our professional underwriting staff, our
exceptional claims adjusters, our recognized prompt policy service
and the financial strength of Great American Insurance Group, our
Fidelity / Crime products are regarded as among the best
in the Industry.
We offer coverage for Employee Dishonesty, Forgery, Money &
Securities and Computer Fraud, additional enhancements are
available by endorsement tailored to the insured’s needs.
With an underwriting capacity of $50 million, and products that
are unmatched by our competitors, we actively write insurance for
various classes of business throughout the United States and Internationally.
Here are just a few examples:
Commercial Entities
• High Tech Enterprises • Manufacturers • Retail Businesses
• Restaurants • Utilities • Processors
• Wholesalers • Hotels • Distributors
• Consultants • Construction and Special Trade Contractors
Fiduciary Dishonesty
Financial Institutions
• Commercial Banks • Finance Companies • Stock Brokers
• Investment Bankers • Mutual Funds • Insurance Companies
• Mortgage Bankers
Governmental Entities
• Insurance Pools • Local/State Governments • Lotteries
• Schools/School Boards • Utilities/Cooperatives
Specialized Products
• Gaming • Kidnap and Ransom* • Security Guards
• Check Cashers • Armored Car/Valuables • Armored Car**
• Courier • Jewelry • Vault
*Our broad Kidnap, Ransom & Extortion Policy provides limits up to $65 MM and includes the services of the
industry’s leading crisis response firm.
**We are a founding member of SCT Secure Cash & Transport Association.
Contact us for more information: www.CrimeInsurance.com
fidelity / crime
Headquarters
5 Waterside Crossing
Windsor, CT 06095-1548
860 298 7300
860 285 0616 fax
Frank J. Scheckton, Jr.
Divisional President
860 285 0102
860 285 0616 fax
fscheckton@gaig.com
Fidelity / Crime Claims
860 298 7330
860 688 8188 fax
CrimeClaims@gaig.com
Page 15
Crime Insurance and Kidnap &
Ransom – Windsor, Connecticut
5 Waterside Crossing
Windsor, CT 06095-1548
Stephanie Hoboth
Divisional Vice President
smhoboth@gaig.com
860 285 0076
860 285 0616 fax
Melissa Domian
Divisional Assistant Vice President
mdomian@gaig.com
860 285 0081
860 285 0616 fax
San Francisco, California Office
1350 Treat Blvd., Suite 300
Walnut Creek, CA 94597
Jason Pundt
Manager
jpundt@gaig.com
925 988 2278
925 935 9361 fax
Chicago, Illinois Office
250 S. Wacker Drive, Suite 215
Chicago, IL 60606
Chris Charlesworth
Manager
ccharlesworth@gaig.com
312 462 0521
312 575 0385 fax
Boston, Massachusetts Office
31 St. James Avenue, Suite 830
Boston, MA 02216
Donna Hixon
Manager
dhixon@gaig.com
617 936 7405
513 977 6508 fax
New York, New York Office
65 Broadway, 11th floor
New York, NY 10006
George Pierce
Divisional Vice President
gpierce@gaig.com
212 513 4014
212 513 4015 fax
Ft. Worth, Texas Office
300 Throckmorton St., Suite 1520
Fort Worth, TX 76102
Stan Gover
Manager
sgover@gaig.com
817 348 0569
817 820 0526 fax
9901 IH 10 W, Suite 800
San Antonio, TX 78230
Wesley Holekamp
Senior Account Exec
wholekamp@gaig.com
817 348 0569
513 3697522 fax
Richmond, Virginia Office
2820 Waterford Lake Dr, Suite 200
Midlothian, VA 23112
Joseph W. Anderson
Manager
jwanderson3@gaig.com
804 287 5100
804 287 5104 fax
Toronto, Ontario Office
181 University Avenue, Suite 1812
Toronto, Ontario, Canada M5H
Samuel J. Benedek
Manager
sbenedek@gaig.com
416 368 8200
416 368 4474 fax
Specie
5 Waterside Crossing
Windsor, CT 06095
Jason Kyd
Divisional Vice President
jkyd@gaig.com
860 285 0128
860 285 0616 fax
London Office – Marketform
Marketform Group Limited
8 Lloyd’s Avenue
London, England EC3N 3EL
Syndicate 2468
www.Marketform.com
Tom Simmonds
Underwriter – Cargo, Specie
Thomas.simmonds@marketform.com
44(0) 207 448 7772
www.CrimeInsurance.com
FIDELITY / CRIME
www.gaig.com/FIS
Page 16
FINANCIAL INSTITUTION SERVI CES
Great American Financial Institution Services specializes in
providing risk management, fee income and product enhancement
programs to vehicle lenders and lessors, commercial equipment
lenders and mortgage lenders throughout the U.S. and Canada.
Target clients include commercial banks, credit unions, finance
companies, buy-here pay-here dealers and leasing and
rental concerns.
Financial Institution Services provides insurance products through
agents and General Agents specializing in providing solutions
for financial institutions’ needs. With an average experience level
of over 20 years, Financial Institution Services is staffed with an
energetic team of professionals empowered to respond quickly and
decisively to the needs of our target clients and producer partners.
Financial Institution Services proactively develops new products
and services from our suburban Chicago headquarters. Our
guiding principle is to make business easier, more secure and
more profitable for our customers and producer partners through
innovative product concepts and insurance solutions. Aligning
our interests with those of our clients and producer partners has
helped us become industry leaders in responding to the ever
changing needs in the financial
institution marketplace.
Some of our products include:
• Lender Placed Collateral Protection Insurance (CPI)
• Blanket Lenders Single Interest Insurance (VSI)
• Equipment Physical Damage Insurance
• Guaranteed Automobile Protection (GAP)
• Instant Issue Collateral Protection Insurance
• Lender Placed Mortgage Hazard and Flood Insurance
• Real Estate Owned Property and Liability Insurance
• Blanket Mortgage Fire Insurance
• Credit Involuntary Unemployment / Job Loss Insurance
• Renters Insurance
• Leased Contents and Household Goods
1100 E Washington Street,
Suite 200
Grayslake, IL 60030
847 543 1595 or 877 803 4319
847 543 1597 fax
Christopher L. Wise
Divisional President
877 803 4319
cwise@gaig.com
Charles H. Brummond
Divisional Senior Vice President
877 803 4319
cbrummond@gaig.com
Pat Sinnard
Divisional Vice President
Claims and Cincinnati Operations
513 763 8568
psinnard@gaig.com
financial institution services
Page 17
GREAT AMERICAN CUSTOM
Great American Custom focuses on long-term client relationships and customized business solutions.
We specialize in providing primary casualty products as well as umbrella and capacity excess products
that meet the needs of the commercial market. We also write miscellaneous errors and omissions liability
through wholesale insurance brokers. Our policyholders range from small businesses to complex multinational
corporations and Fortune 1000 accounts. We are a nationwide operation writing both admitted and
nonadmitted business from offices in Los Angeles and Atlanta.
GREAT AMERICAN PROFESSIONAL RISK INSURANCE SERVI CES, INC. (GAPRIS)
Great American Professional Risk Insurance Services, Inc. provides Umbrella and Excess coverages for medium to
large sized companies through major retail brokerage firms in the United States.
www.GAmCustom.com
Great American Custom Insurance
Services Division
725 S Figueroa St., Ste 3400
Los Angeles, CA 90017-5434
213 430 4300 or 800 687 4453
213 629 8223 fax
175 TownPark Drive, Suite 450
Kennesaw, GA 30144
678 594 4980
678 594 4988 fax
Kirk Bull
Divisional President
213 430 4344
kirk.bull@gamcustom.com
Lori Reilly
Divisional Senior Vice President,
Claims
213 430 4396
lori.reilly@gamcustom.com
Raymond Shaghzoian
Divisional Executive Vice President
and Chief Administrative Officer
213 430 4441
raymond.shaghzoian@gamcustom.com
Chris Sterger
Divisional Senior Vice President,
Miscellaneous E&O
578 594 4980
chris.sterger@gamcustom.com
GAPRIS Division
Headquarters
11325 N Community House Rd.,
Ste 200
Charlotte, NC 28277
Herman Roberts
Divisional President
704 364 5161
h.roberts@gapris.com
Frankie Honeycutt
Divisional Executive Vice President
704 442 4283
frankie.honeycutt@gapris.com
Tom Osbourne
Divisional Senior Vice President
704 442 4282
tom.osbourne@gapris.com
Los Angeles Location
725 S Figueroa St., Ste 3400
Los Angeles, CA 90017
Robert Nagaishi
Divisional Senior Vice President
213 430 8701
robert.nagaishi@gapris.com
great american custom
Page 18
GREAT AMERICAN INTERNATIONAL
The Great American International Division provides specialized
insurance products and services to clients in Europe and other
territories outside the USA and Canada. We take pride in
understanding the unique requirements of each client’s business to
develop bespoke insurance programmes, which generate additional
revenue streams while protecting our clients and their customers.
The division comprises of: Great American International
Insurance Ltd Established in Ireland to write insurance business
throughout Europe, our team has in-depth knowledge of finance
and specialized underwriting skills to create new insurance
solutions and customized insurance programmes to meet the
distinct needs of the finance market.
Lease & Loan Insurance Services Ltd An insurance intermediary
and recognized leader in providing products and services to the
finance & leasing sectors in Europe since 1991. Lease & Loan
Insurance Services Ltd administers multi-national insurance
programmes across Europe, which offers high-quality multi-lingual
customer service and claims handling support. We form strategic
partnerships with clients to maximize the effectiveness of their insurance programmes, both in terms of risk
management and revenue generation.
We currently offer a range of insurance solutions, but if you don’t see what you are looking for, please contact us to
discuss your requirements in depth:
AI Insurance – Automatic Asset Insurance
Our Automatic Asset Insurance programme covers leased equipment from physical loss or damage from the day
a lease is activated. We offer a fully outsourced service, which simplifies the insurance sales process and provides
high quality customer service and claims handling so that lessors can concentrate on their core business while
providing added value to their customers.
GAP Insurance
Enables finance companies to reduce the risk of a financial shortfall for their customers when a leased commercial
vehicle or asset is written off through accident fire or theft.
ETI Insurance - Early Termination Insurance
Designed to free lessees from financial commitment for private vehicle, company car and light commercial vehicle
lease rentals, should their personal circumstances change unexpectedly. It enables the lessee to hand the vehicle
back, without the worry of funding the difference between the market value of the vehicle and the outstanding
finance settlement amount.
DPI Insurance - Deposit Protection Insurance
DPI Insurance enables lessors to reimburse customers with their deposit payment on a vehicle in the event of total loss
of the vehicle, or as a result of an unexpected change in personal circumstances, such as bankruptcy or redundancy.
www.gaiil.com / www.llisl.com
GAI International Insurance
Station House
Dublin Road
Malahide
County Dublin, Ireland
+353 1 845 4850
Lease & Loan Insurance
Services Ltd
32 Queen Square
Bristol, BS1 4ND
UK
+44 (0)844 809 4765
17 Square Edouard VII
75009 Paris
France
+33 1 53 43 90 59
Julian Bartlett
Divisional Vice President
+44 (0)844 809 4765
jbartlett@gaig.com
great american international
www.GreatAmericanOcean.com Page 19
OCEAN MARINE
The Ocean Marine Division offers insurance solutions for marine clients including traditional cargo, hull and
liability coverages as well as pollution and complete packages combining marine property and casualty.
The Division also offers Loss Prevention services for its customers.
Main Office
65 Broadway, 20th Floor
New York, NY 10006-2503
212 422 1063 fax
Administration
65 Broadway, 20th Floor
New York, NY 10006-2503
John Rowney
Divisional President
212 510 0115
jrowney@gaig.com
Edward Wilmot
Divisional Vice President
212 510 0135
ewilmot@gaig.com
Cincinnati, OH Branch Office
301 E Fourth Street,
Cincinnati, OH 45202-4201
513 412 4175 fax
Patty Mulshine
Divisional Assistant Vice President
513 287 8146
513 345 6461 fax
pmulshine@gaig.com
State: OH
Loss Prevention
Regional Office
65 Broadway, 20th Floor
New York, NY 10006-2503
Underwriting
Ocean Marine
West Regional Office
1350 Treat Boulevard, Suite 300
Walnut Creek, CA 94597-7959
Cathy Hammer
Divisional Vice President
925 988 2261
925 935 8636 fax
crhammer@gaig.com
States: CA, OR, WA, HI, AZ, NV,
ID, UT, MT, WY, CO and NM
Bang Sin
925 988 2289
Orange, CA Branch Office
750 The City Drive South, Ste 300
Orange, CA 92868-4969
Seattle, WA Branch Office
701 Pike Street, 22 Room N2
Seattle, WA 98101
Travis Collins
Master Business Developer
206 682 0126
206 682 0973 fax
tmcollins@gaig.com
State: ID, MT, OR and WA
New York Metro Regional Office
65 Broadway, 20th Floor
New York, NY 10006-2503
Carl Hees
212 510 0106
Divisional Senior Vice President
chees@gaig.com
Windsor, CT Branch Office
One Waterside Crossing
Windsor, CT 06095
John Gambino
Divisional Vice President
212 510 0118
212 422 1077 fax
jgambino@gaig.com
Debra Savoie
Underwriting Manager
860 298 2587
800 842 5945 fax
dsavoie@gaig.com
States: CT, MA, ME, NH, NY, RI,
and VT
Ocean Marine
East Regional Office
1515 Woodfield Road, Suite 450
Schaumburg, IL 60173-4929
Forrest (“Chip”) Downing
Divisional Senior Vice President
847 330 6831
800 608 1573 fax
cdowning@gaig.com
Chicago, IL Branch Office
1515 Woodfield Road, Suite 450
Schaumburg, IL 60173-4929
Noah J. Kingston, CPCU, AMIM
Divisional Vice President
847 330 6810
800 608 1573 fax
njkingston@gaig.com
States: IA, IL, IN, KS, KY, MI, MN,
MO, NE, OH, WI and WV and
some producers in LA (also see
Houston Office)
Lake Mary, FL Branch Office
200 Colonial Ctr Pkwy., Ste 340
Lake Mary, FL 32746
Rodney Matteson
Divisional Assistant Vice President
407 444 0308
407 444 0301 fax
rmatteson@gaig.com
States: AL, DE, FL, GA, MD, MS,
NC, SC, TN, VA and Washington, D.C.
ocean marine
Page 20
South Miami, FL Office
5900 SW 73rd Street, Suite 306
South Miami, FL 33143
Tim Van Hemert, Esq.
Underwriting Manager
305 668 9071
305 666 8424 fax
tvanhemert@gaig.com
Houston, TX Branch Office
3200 Wilcrest, Suite 300
Houston, TX 77042
Steve Weber
Master Business Developer
713 278 7237 Ext. 300
713 776 8251 fax
sweber@gaig.com
State: AR, LA, MS, OK and TX
Claims
Ocean Marine Division
65 Broadway, 20th Floor
New York, NY 10006-2503
Ocean Marine
West Regional Office
455 Market Street
San Francisco, CA 94105
www.GreatAmericanOcean.com
OCEAN MARINE
Page 21
Become Appointed
Reina Gregorio
Divisional President
646 681 4971
516 238 1772 mobile
rgregorio@gaig.com
Submit Business
Please remit applications to:
PLDSubmissions@gaig.com
Maryland Office
9520 Berger Road
Suite 212
Columbia, MD 21046
Design Professionals Liability
David F. Blue, III
Divisional Vice President
410 381 8040
443 401 3087 mobile
dblue@gaig.com
Joe Miller
Divisional Assistant VP
410 381 8041
240 459 5392 mobile
jsmiller2@gaig.com
New York Office
1350 Broadway, Suite 1510
New York City, NY 10018
646 681 4970 main
212 695 1504 fax
Miscellaneous E&O
Sue Fiederowicz
Operations Manager
646 681 4972
732 569 0799 mobile
sfiederowicz@gaig.com
Nelson Arache
Divisional Assistant VP
646 681 4973
646 574 7649 mobile
narache@gaig.com
Steve Roeder
Divisional Vice President
646 681 4974
646 574 7693 mobile
sroeder@gaig.com
Pennsylvania Office
495 Thomas Jones Way, Suite 302
Exton, PA 19341
Program Business
Stacy Hoffman
Divisional Senior VP
484 873 2103
484 735 2691
shoffman@gaig.com
Matt Ehmann
Divisional AVP
484 873 2117
484 735 2695
mehmann@gaig.com
Phil Howard
Divisional Assistant VP
484 873 2118
610 223 0512
phoward@gaig.com
Professional Liability
Great American’s Professional Liability Division offers non-medical service providers protection from claims
alleging an act, error or omission by the firm, its staff or contractors working on its behalf. We recognize every
industry has its own unique needs. Let us create customized coverage solutions for your specific professional
liability exposures.
Experience the difference with Great American. When you do business with us, you have access to:
• Superior product expertise
• Streamlined claims process
• Experienced team of marketing professionals
• Competitive compensation
Our Miscellaneous Professional Liability (MPL) product is a non-admitted product available nationwide.
Sample classes of business include:
• Arbitrators/Mediators • Excess Accountants
• Advertising Agencies • Franchisors
• Consultants • Third Party Administrators
• Commercial Real Estate Firms/Property Managers • Staffing Firms
www.GreatAmericanInsuranceGroup.com/PLD
Professional Liability
Page 22
PROPERTY & INLAND MARINE
Our Property and Inland Marine Division is interested in working with independent insurance agents and
brokers to create specialized insurance solutions for clients with mono-line property and inland marine
coverage needs. There are many risks that are too unique to be included in a package policy or where liability
is not available in the standard market. Through our knowledgeable and experienced professionals located in
regional offices throughout the United States and Canada, we customize coverage to fit each specific need,
instead of forcing a one-size-fits-all policy.
Besides our regional offices, we have created specialized teams to work with agents or dedicated units within
agencies that concentrate on Residential Construction risks, Motor Truck Cargo risks and Excess
Property coverage.
www.GAIG.com/PIM
Main Office
301 E Fourth Street, 21st Floor
Cincinnati, OH 45202-4201
513 345 6473
800 945 2246 fax
Dale Kelley
Senior Corporate Vice President/
Divisional President
513 345 6465
dkelley@gaig.com
Julie Kadnar
Divisional Senior Vice President
Product Management
513 287 8219
jkadnar@gaig.com
Territory manager contact
information can be found at
gaig.com/pim.
Southeast and West Regions
Ed Moran
Divisional Senior Vice President
770 977 3529 Ext. 115
emoran@gaig.com
Offices:
Atlanta, Orlando, Charlotte,
Montgomery, Orange County,
Seattle
Central Region
Cecil Wilson
Divisional Senior Vice President
513 345 6450
cwilson@gaig.com
Offices:
Cincinnati, Chicago, Denver,
Dallas, National Cargo
Northeast Region
Grace Thomas
Divisional Senior Vice President
973 952 9725
gdthomas@gaig.com
Offices:
Parsippany, Windsor, Syracuse
Canada
Paul Garay
Divisional Senior Vice President
800 584 0835
pgaray@gaig.com
Offices:
Toronto, Residential Construction,
Excess Property, Claims
property & inland marine
www.GAIG.com/PublicSector Page 23
Public Sector
Scott Rohr
President
804 370 0563
sarohr@gaig.com
Andrew Kay
Vice President
804 263 3371
akay@gaig.com
Carole Lofness
Vice President, Claims
513 763 8656
clofness@gaig.com
Claims
publicsectorclaims@gaig.com
Public sector
Great American Insurance Group’s Public Sector Division
understands that every risk has a unique story that defines your
organization. We are committed to the public sector community
and specialize in structuring creative solutions to align with your
individual characteristics, values and goals. We offer coverage
in the reinsurance and excess insurance markets through Pools,
Trusts, Joint Powers Authorities, Reciprocals, Mutuals, Captives
and Individual Risks in the public entity space.
Who we serve
Great American is committed to providing customized insurance
programs for local, county and state governments, education
organizations, and special service districts.
Our targeted classes include:
• Community Colleges
• Counties
• Municipalities
• Public schools
• Special Service Districts
Our solutions
Our specialists will tailor our insurance and reinsurance products
to meet your specific needs.
• Casualty Coverage includes general liability, automobile liability,
public officials, school board errors and omissions, buy-back
abuse or molestation, and employee benefits.
• Property Coverage includes earthquake capacity up to $50
million, coverage for acts of terrorism, machinery and equipment
breakdown (M&E), and auto physical damage that occurs as
part of a property incident.
Page 24
Specialty E&S
Primary Products Liability and Excess Casualty Coverage
Great American’s Specialty E&S Division is an excess and surplus
lines operation, supporting wholesale brokers and program
managers located throughout the United States. We specialize in
the placement of unusual risks or those that exceed the capacity
of standard carriers. Our underwriters are experts in analyzing,
pricing and tailoring unique insurance coverage solutions on
a non-admitted basis for a wide range of markets, particularly
consumer and industrial products, new ventures and start-ups.
Your customers gain access to a wide range of coverage options
to choose from, including our Worldwide Coverage, Specialty Plus
and Products Withdrawal Expense Endorsements.
We Get It Done
No matter how complex or difficult the coverage, our experienced
underwriters work closely with you to develop a custom-made
solution. Our products are offered under surplus lines insurance,
so we’re able to move decisively and respond rapidly to help you
best serve your client’s needs. Our specialized expertise in E&S
coverage offers a significant competitive advantage when you
need it most.
Main Office
301 E. Fourth Street, 20th Floor
Cincinnati, OH 45202-4201
513 579 6300
513 412 8435 fax
Mark R. Lonneman, CPCU
Divisional President
513 333 6903
513 324 4989 mobile
mlonneman@gaig.com
Individual Risk
Brian R. Sloan, CPCU, AU,
AIM, AIS
Divisional Senior Vice President
513 369 3608
513 325 6750 mobile
bsloan@gaig.com
Programs
Carolyn Miller, ASLI
Divisional Senior Vice President
513 333 6936
513 706 3116 mobile
cjmiller@gaig.com
Claims
Brian DeSoto, JD, CPCU, AIC
Divisional Senior Vice President
513 287 8156
513 429 9774 mobile
bdesoto@gaig.com
www.GAIG.com/Specialty-E-S
specialty e&S
www.GAIG.com/Specialty-E-S Page 25
Specialty E&S
Brian R. Sloan, CPCU, AU,
AIM, AIS
Divisional Senior Vice President
513 333 3608
513 325 6750 mobile
bsloan@gaig.com
Kimberly Collins, ASLI
Divisional Vice President
513 421 4779
513 309 4181 mobile
kacollins@gaig.com
Lisa Collins, CPCU
Divisional Assistant Vice President
513 412 4649
513 265 9823 mobile
lcollins@gaig.com
Thomas F. Daley
Divisional Vice President
513 579 6331
513 262 5752 mobile
tdaley@gaig.com
Guy Harris
Divisional Assistant Vice President
513 763 7207
513 309 3736 mobile
gvharris@gaig.com
Van Spanos, ASLI, AIS
Divisional Vice President
513 579 6327
513 315 1868 mobile
vspanos@gaig.com
Underwriting Officers for Individual Risk
Call Great American’s Specialty E&S Division for all your products-driven accounts, including:
• Automotive parts
• Clothing and apparel
• Cosmetics, skin and hair care products
• Electrical equipment
• Exercise equipment
• Furniture
• Heating equipment
• Chemicals, primarily household and/or “green” products
• Importers and distributors
• Machinery and equipment, parts and accessories
• Manufacturing
• Metal goods
• New ventures
• Medical products, non-invasive
• Plastic/rubber goods
• Sporting goods and outdoor products
• Start-up operations
• Toys
For your Umbrella/Excess Programs, including:
• Risk Purchasing Groups
• Master Policies
• Specialty Umbrella/Excess Books
Page 26
David Archiable
Production Underwriting Specialist
513 579 6315
513 708 8605 mobile
darchiable@gaig.com
Tirzah Bartley
Production Underwriter
513 412 4269
513 814 1622 mobile
tbartley@gaig.com
Chris Boesing
Production Underwriter
513 579 6303
513 484 0199 mobile
cboesing@gaig.com
Rob Dettmer
Senior Production Underwriter
513 763 7221
513 208 5750 mobile
rdettmer@gaig.com
John Doherty
Production Underwriter
513 412 4236
859 640 9710 mobile
jgdoherty@gaig.com
Kyle Enderle, ASLI
Production Underwriter
513 579 6318
860 942 3852 mobile
kenderle@gaig.com
Kelly Greene
Production Underwriter
513 333 6956
513 484 0006 mobile
klgreene@gaig.com
Jon Grimsley, ASLI, AU
Senior Production Underwriter
513 579 6308
513 835 6093 mobile
jgrimsley@gaig.com
Rodney L. Hoffman
Production Underwriting Specialist
513 763 7210
513 309 7532 mobile
rlhoffman@gaig.com
Jimmy Hollenbeck
Production Underwriter
513 579 6324
513 919 8259 mobile
jmhollenbeck@gaig.com
Matt Madar
Assistant Product Analyst
513 412 1769
mmadar@gaig.com
Ashley Moffatt, CPCU, AIC, ASLI
Senior Production Underwriter
513 357 3215
513 835 6065 mobile
amoffatt@gaig.com
Matthew Parkhurst
Production Underwriter Specialist
513 579 6313
513 255 7874 mobile
mparkhurst@gaig.com
Whitney Rolf
Production Underwriter
513 412 1008
859 801 1340 mobile
wrolf@gaig.com
Katie Stautberg
Production Underwriting Specialist
513 763 7220
513 309 7109 mobile
kstautberg@gaig.com
Timothy Tepe
Production Underwriter
513 763 7227
513 535 3289 mobile
ttepe@gaig.com
Ryan Tomlinson
Production Underwriter
513 412 4288
513 405 1023 mobile
ttomlinson@gaig.com
Jeff Verhoeven
Production Underwriter
513 333 6526
jverhoeven@gaig.com
Underwriting Personnel for Individual Risk
Carolyn Miller, ASLI
Divisional Senior Vice President
513 333 6936
513 706 3116 mobile
cjmiller@gaig.com
Barb Bartson, CPCU
Divisional Assistant Vice President
513 412 4268
513 703 2748 mobile
bbartson@gaig.com
Brett Dailey
Senior Production Underwriter
513 763 7229
859 462 6854 mobile
bdailey@gaig.com
Amy Finnegan, CIC, CISR
Production Underwriter
513 412 4204
513 646 4624 mobile
ahfinnegan@gaig.com
Julie Roberts, ASLI, ARM
Production Underwriting Specialist
513 763 7222
513 295 4904 mobile
jlroberts@gaig.com
Jeff Witzgall
Production Underwriter
513 412 4060
859 512 7209 mobile
jdwitzgall@gaig.com
Underwriting Officers for E&S Programs
Underwriting Personnel for E&S Programs
specialty e&S
Page 27
Main Office
301 E Fourth Street, 21st Floor
Cincinnati, OH 45202
866 676 5677 toll-free
425 649 6084 claims
513 763 8332 fax
EFSquestion@gaig.com
Field Office
15325 SE 30th Place, Suite 100
Bellevue, WA 98007
425 562 9377
425 649 5916 fax
Vic Villegas
Divisional Sr. Vice President
vvillegas@gaig.com
513 763 8327
513 763 8332 fax
Equipment Finance Solutions
Ken Schneider
Divisional Vice President
kwschneider@gaig.com
513 763 7091
513 763 8332 fax
www.GreatAmericanEFS.com
SPECIALTY EQUIPMENT SERVI CES
The Specialty Equipment Services Division is focused on easing
the burden of risk for our key customer segments. Whether it’s
financial institutions, public or private academia, healthcare
facilities, or global corporations, we have unique solutions to help
manage risk, lessen the administrative load and reduce
overall expense.
Our focused business lines are:
Equipment Finance Solutions provides products and services to
manage risk, create revenue opportunities, and ensure customer
satisfaction for our clients in the equipment finance industry.
Multiple products are customized and bundled with unique
systems and flexible options to help organizations streamline
processes and achieve greater efficiencies. Our focus on service
makes it easy for clients to differentiate and grow their business
through customer loyalty and niche-market solutions. Physical
damage and liability insurance for equipment, property insurance
for commercial titled vehicles and equipment residual value
insurance are our hallmarks.
Benefits include:
• Web-based system for easy beginning-to-end insurance
coverage enrollment and ongoing account management at the
client’s convenience
• Full-service program that provides insurance tracking and
placement, reducing administrative costs and conserving
internal resources
• Residual value insurance that enables accounting compliance
for revenue recognition
• Coverages, rates, and structures that are customized to
meet clients’ needs based on asset type, transaction size or
distribution source
specialty equipment services
Page 28
Equipment Management Solutions helps organizations reduce
equipment maintenance costs while also ensuring their equipment
is properly maintained and serviced. Typically, organizations have
multiple maintenance contracts and extended warranties on their
equipment. These agreements must be monitored, managed and
maintained. The EMS maintenance program consolidates these
agreements into one comprehensive multi-vendor service agreement.
Benefits include:
• Immediate reduction in maintenance costs
• A fixed maintenance budget
• Service providers of choice; original equipment manufacturers
or independent service organizations to increase savings
even more
• Reimbursement for maintenance performed by an organization’s
in-house technical staff
• Access to complete service histories, enabling fact-based
decisions regarding future equipment needs
Debt Protection Solutions provides lenders and small business
borrowers with protection against the risk of loan default resulting
from the death or disability of a business owner. Our BizDPTM
offerings utilize new-to-market debt cancelation and credit-related
risk transfer solutions and strategies to help eliminate this risk for
both parties.
Benefits include:
• Peace of mind protection for small business owners against lifeand
business-altering events
• Turnkey administration allowing for effective program
implementation and ongoing management by the lender
• Balance sheet protection for the lender
• New income opportunity for the lender
Chris Wright
Senior Claim Manager
cwright@gaig.com
425 649 6084
888 719 4793 fax
Tom Allen
AVP of Operations
tallen@gaig.com
425 649 5903
888 810 0906 fax
Equipment Management
Solutions
Lou Atwell
Director of Sales
latwell@gaig.com
513 240 9120
513 369 7469 fax
Chris Niehaus
Claim Manager
cniehaus@gaig.com
513 763 6190
866 218 3228 fax
www.GreatAmericanEMS.com
Specialty EQUIPMENT SERVICES
Page 29
Branch Offices
Cincinnati
301 E Fourth Street, 23rd Floor
Cincinnati, OH 45202-4201
800 722 3260
Chicago Branch
300 S Wacker Drive, Ste 1200
Chicago, IL 60606
800 542 4245
SHS Contacts
Home Office
Mike Liguzinski
Divisional President
mliguzinski@gaig.com
800 722 3260
Casey Connor
Divisional Vice President,
Marketing
cconnor@gaig.com
800 722 3260
Doug Svenkerud
Divisional Senior Vice President,
Claims
dsvenkerud@gaig.com
800 722 3260
Phil Shirk
Divisional Vice President,
Products
pshirk@gaig.com
800 722 3260
Carrie Little
Divisional Vice President,
Underwriting
clittle@gaig.com
513 287 8114
Kevin Duke
Divisional Vice President
Western Region
knduke@gaig.com
513 333 2219
Barry Leahy
Divisional Vice President
Eastern Region
bleahy@gaig.com
312 385 4281
www.SpecialtyHumanServices.com
SPECIALTY HUMAN SERVI CES
Specialty Human Services manages Great American’s insurance program for social service agencies &
non-profit organizations. The division has been serving the needs of agents active in the human and social
services niche since 1980.
The division’s Claims, Loss Prevention, Marketing and Underwriting personnel work hand-in-hand with contracted
retail agencies to serve nearly 9,000 social service organizations and non-profit agencies in most states.
At the foundation of Specialty Human Services program is a desire to provide its producer partners with the
products, services, tools and compensation to successfully prosper in the world of the non-profit. Agents have
come to rely on Great American’s insurance program for social service agencies & non-profit organizations for
exemplary customer service, expanded program eligibility, innovative product portfolio and comprehensive
beyond-the-policy insured and agency services, such as dedicated claims, loss prevention, training, marketing
and sales management.
specialty human services
Submit new business to: SpecialtyHumanServices.com.
Report claims online: SpecialtyHumanServicesClaims.com; by phone: 888 317 4828.
Loss Prevention Hotline: 800 720 1354
Page 30
STRATEGI C COMP
At Strategic Comp we believe that workers’ compensation is a
controllable cost. Since 1992 we have successfully worked with
thousands of clients to dramatically reduce both losses and
workers’ compensation expenses.
Our Strategy
Strategic Comp provides the resources and expertise needed to
keep claims low, and uses a unique financial pricing structure that
can yield immediate results and savings.
A dedicated team will implement a tailor-made program,
combining effective loss control strategies and intensive claims
management.
• Subsidiary of Great American Insurance (A.M. Best A: XIV)
• Loss control strategies that work
• A positive impact to the bottom line
• Exceptional field-based claims adjusting with low case loads
• A financial structure that rewards good experience
At Strategic Comp we seek to provide a long-term solution to your
workers’ compensation needs.
For more information please visit us at www.strategiccomp.com.
Main Office
3131 S I-10 Service Road
Metairie, LA 70002
800 467 7725
770 225 3532 fax
Jason Cohen
Divisional Executive Vice
President
513 287 8120
770 325 1467 fax
jcohen@gaig.com
Illinois, Indiana, Kentucky, West
Virginia
Sharon A. Gilliam, CIC
Business Developer
865 984 5000
770 325 1453 fax
sgilliam@strategiccomp.com
Georgia, Tennessee
Yuri W. Namkoong
Account Executive
770 325 1512
770 325 1469 fax
ynamkoong@strategiccomp.com
North Carolina, Virginia
Karen F. Wise, CIC
Business Developer
706 568 6195
770 325 1444 fax
kwise@strategiccomp.com
Alabama, Georgia, North
Carolina, South Carolina
www.StrategicComp.com
strategic comp
Page 31
Supplemental Unemployment
Great American’s Supplemental Unemployment unit offers
an exclusive supplemental unemployment insurance program
that helps individuals achieve financial stability in the event of
involuntary job loss.
It can be difficult to meet basic living expenses and financial
obligations, like tuition or mortgage payments, on state
unemployment benefits alone. Though state unemployment
systems are designed to replace 50% of a worker’s lost income,
benefits are capped at a fixed dollar amount that varies by state.
As a result of low caps in many states, state unemployment
benefits do not actually replace 50% of income for workers
earning approximately $50,000 per year or more. This program
closes the gap between state unemployment benefits and 50% of
individual income so that an unemployed individual is still able to
meet short-term financial obligations–without exhausting personal
and retirement savings.
Visit IncomeAssure.com for more information or to apply.
Main Office
301 E 4th Street, Suite 2400
Cincinnati, OH 45202-4201
888 428 3133
Dave Ferron
Product Management Director
513 763 8313
513 333 4578 fax
dferron@gaig.com
www.IncomeAssure.com
supplemental unemployment
Page 32
TRADE CREDIT & POLITICAL RISK
FCIA Management Company, Inc. underwrites and services the
credit and political risks business of Great American Insurance
Company and Foreign Credit Insurance Association. Policies
issued by both are written in the name of Great American
Insurance Company. Credit insurance minimizes nonpayment risk
caused by financial, economic or political uncertainties. Credit
insurance is also a useful tool for managing financial performance,
increasing sales and optimizing balance sheet efficiency, as well
as facilitating financing of receivables.
FCIA provides credit insurance that protects both export and
domestic sales. We specialize in offering flexible coverage options
against nonpayment risks whether resulting from commercial or
political events. Our coverage is available to U.S. businesses on
their customers worldwide. FCIA makes its products available
exclusively through brokers and independent agents, many of
whom are specialists in credit insurance and related
financial products.
125 Park Avenue, 14th Floor
New York, NY 10017
212 885 1500
212 885 1535 fax
Lindley M. Franklin
President & CEO
212 885 1504
lfranklin@fcia.com
Underwriting Contact
Kenneth J. Cavanagh
Senior Vice President
212 885 1507
kcavanagh@fcia.com
Claims Contact
Carol McEvoy
Senior Vice President
212 885 1508
cmcevoy@fcia.com
Country Analysis Contact
Byron Shoulton
Vice President
212 885 1512
bshoulton@fcia.com
Information Technology Contact
Philip Lally
Executive Vice President
212 885 1505
plally@fcia.com
www.fcia.com
TRADE CREDIT & POLITICAL RISK
Page 33
TRUCKING
Great American’s Trucking division started in the early 1990s with the development of a trucking physical
damage policy. Focused solely on the needs of Truckers, the division has grown to be a leading provider of
best-in-class insurance products and services.
The catalog of products and services designed to protect drivers, their trucks and their families consist of:
• Trucking Physical Damage with the Signature Rig Ready® Program
• Physical Damage Enhancements
• Non-Trucking Liability
• Occupational Accident
• Contingent Liability
• Workers’ Compensation
• Trucking Independent Contactors Loss Control Services
Great American’s Trucking Division knows the Trucking industry and provides products and services designed
specifically with the Trucker in mind.
They take care of the Independent Contractor better than anyone!
www.GreatAmericanTrucker.com
trucking
Main Office
301 E Fourth Street, 22nd Floor
Cincinnati, OH 45202-4201
800 643 7882
513 369 7778 - Agency fax
truckers@gaic.com
Mark Calkin
Divisional President
513 744 2044
mcalkin@gaic.com
Mary Ford
Divisional Senior Vice President
513 412 9451
mford@gaic.com
William Riemen
Divisional Vice President
513 333 6508
wriemen@gaic.com
Randal Smith
Divisional Senior Vice President
904 548 9922
rmsmith@gaic.com
Tina Young
Divisional Vice President
513 333 6530
tyoung@gaic.com
Page 34
AMERICAN EMPIRE GROUP
American Empire Surplus Lines Insurance Company (AESLIC) has consistently been one of the most profitable
and innovative excess and surplus lines writers in the country. AESLIC provides an excess and surplus facility
for brokerage firms that do business on a wholesale basis.
American Empire Insurance Company (AEIC) Offers Primary Casualty and Property program coverages.
American Empire Underwriters, Inc. acts as a producing managing general agency for the American Empire
Surplus Lines Insurance Company. It writes umbrella, excess umbrella, general liability and following form
excess business through both wholesalers and retailers.
301 E Fourth Street, 25th Floor
PO Box 5370
Cincinnati, OH 45202
513 369 3000
513 412 7800 fax
3200 Wilcrest, Suite 300
Houston, TX 77042
713 771 9800, Ext. 2022
800 333 5785
713 776 8251 fax
Frederick J. Woebse, CPCU
President & Chief
Operating Officer
513 369 3794
513 412 7800 fax
fwoebse@gaig.com
Larry Potrafke
Senior Vice President, Claims
513 369 3717
513 369 3062 fax
lpotrafke@gaig.com
T. Matthew Held
Vice President and Treasurer
513 369 3040
mheld@gaig.com
Ken Nieberding
Divisional Vice President
Business Development
513 763 8460
knieberding@gaig.com
American Empire Underwriters, Inc.
Tracy Cox
President
713 771 9800
txcox@gaig.com
www.aeslic.com
american empire group
Page 35
EL AGUILA
Headquartered in Mexico City, El Aguila is Great American oldest
international operation, well regarded for its industry expertise
and outstanding customer service. Since 1994, it has been an
insurance leader offering specialized, multi-channel auto insurance
in the Mexican marketplace. El Aguila auto insurance products are
designed for private vehicle owners, typically over 25 years of age
and / or operators of family vehicles.
Juan P. Riveroll, President of El Aguila, attributes the company’s
success to its strong underwriting and pricing values. “While most
of our products come standard in this market, we offer specialized
products that potentially lower deductibles for our insureds
compared with certain products offered by our competitors.” For
example, El Aguila’s “Coverage 100” product lowers deductibles
for collision and theft incidents to 3% against their competitors’ rates of 5% and 10%. In cases of total loss,
an additional $700 is added to the overall value of the vehicle. Free replacement car and uninsured motorist
coverages are also significant competitive advantages in a Market where 3 out of 4 vehicles are not insured.
This approach mirrors Great American’s pricing and underwriting operating values which translates into taking
products to market that are attractive and priced correctly.
Although pricing and underwriting are top priorities for Juan and his team, excellent customer service (another
Great American value) is always top of mind for every employee.
The Company’s name –El Aguila—whose English translation means “The Eagle,” serves as a great marketing
tool for the company. “The name serves as an asset for commercial and marketing purposes. In fact, eagles
are the national emblem of both Mexico and the United States, so it’s simple for people to remember.”
El Aguila at a glance
• 100% owned subsidiary of Great American Insurance
• Founded in 1994
• Headquartered in Mexico City with offices in Monterrey, Guadalajara and Puebla.
• 180 employees
www.elaguila.com.mx/cotiza.asp
El Aguila
Juan Riveroll
Divisional President
Av. Insurgentes Sur #1106, Piso 1,
Col. Tlacoquemecatl
Mexico City, D.F, Mexico, 03200
+011 52 55 5488 8882
+011 52 55 5431 1550 mobile
jriveroll@elaguila.com.mx
Enrique Morales
Vice President
Av. Insurgentes Sur #1106, Piso 1,
Col. Tlacoquemecatl
Mexico City, D.F., Mexico, 03720
+011 52 55 5488 8881
emorales@elguila.com.mx
www.marketform.com Page 36
MARKETFORM GROUP LIMITED
London, United Kingdom
20 Gracechurch St
London, EC3V 0BG
+44 (0)207 488 7700
+44 (0)207 488 7800 fax
Sydney, Australia
Marketform Australia Pty
LimitedLevel 16, 25 Bligh Street,
Sydney, NSW 2000, Australia,
+61 (0)2 9221 5610
+61 (0)2 9221 5648 fax
Milan, Italy
Studio Marketform Srl,
Via dei Fiorentini 21, 80133
Milano, Italy,
+39 02 8905 1900
+39 02 8905 1901 fax
Naples, Italy
Studio Marketform Srl,
Via dei Fiorentini 21, 80133
Napoli, Italy,
+39 081 1971 2101
+39 081 1971 2102 fax
MARKETFORM GROUP LIMITED
Marketform is a leading supplier of specialist insurance products,
with many years experience in delivering flexible tailor-made
solutions to address our clients’ specific areas of exposure. In 2012
American Financial Group Inc. became the 100% shareholder
in Marketform.
Operating in the Lloyd’s market, the company is a market leader in
many insurance classes, working with brokers and businesses to
insure risks in more than 140 countries.
Marketform’s underwriters and claims handlers are highly-qualified
experts in their field, committed to delivering unrivalled service.
Marketform underwrites via two platforms, Marketform Managing
Agency Limited and Marketform Limited.
Marketform Managing Agency Limited
MMA operates through Syndicate 2468 at Lloyd’s. It was
established in 1998. It writes twelve classes of business and
does so via Lloyd’s brokers. In many of its classes it specializes
in delegated authorities. Its key geographic markets are Canada,
Australia, South Africa and Europe.
Marketform Limited
ML was established in 1989. In 1994 it was granted full Lloyd’s
binding authority status. In 2011 it was converted into a Service
Company that writes on behalf of Syndicate 2468 and other Lloyd’s
syndicates. It writes a UK portfolio of predominately medical
malpractice business via both Lloyd’s and non-Lloyd’s brokers.
Page 37
MID-CONTINENT GROUP
Mid-Continent Group, based in Tulsa, OK, specializes in commercial casualty coverages with an emphasis on
general liability for the construction, oil/gas and difficult-to-place industries. It also provides a wide array of
inland marine, surety, commercial automobile and umbrella products. Mid-Continent has expanded its offerings
to include general liability coverage on a non-admitted basis either direct with the company or through its internal
Agency. Group members include Mid-Continent Casualty Company, Mid-Continent Assurance Company,
Oklahoma Surety Company and Mid-Continent Excess and Surplus Insurance Company.
Main Office
1437 South Boulder, Suite 200
Tulsa, OK 74119-3693
P.O. Box 1409
Tulsa, OK 74101-1409
918 587 7221
800 722 4994
Business Unit Leader
Jim Davis
President, COO
800 265 7482
jsdavis@mcg-ins.com
Claims
Kirby Pancoast
Senior Vice President
800 722 4994
kpancoast@mcg-ins.com
Financial
Gregg Jones
Senior Vice President
800 538 4517
gjones@mcg-ins.com
Surety
Todd Bazata
Vice President
888 918 7717
tbazata@mcg-ins.com
Human Resources
Rick Simpson
Vice President
800 722 4994
rsimpson@mcg-ins.com
Information Technology
Bob Martin
Vice President, CIO
800 722 4994
rdmartin@mcg-ins.com
Underwriting/Marketing
John Gant
Vice President
800 615 8586
jgant@mcg-ins.com
www.mcg-ins.com
mid-continent group
Page 38
NATIONAL INTERSTATE
National Interstate Insurance Company specializes in providing insurance and insurance related services for
the following:
• Recreation Vehicles
• Motorcoaches
• School Buses
• Moving and Storage Trucking
• Public Transit Systems
• Limousines
• Local to Intermediate Range Trucking Companies
• Energy Haulers
• Waste Operations
• General Commercial Insurance (HI only)
We deliver these products in a cost-effective manner and at a level of excellence that fosters the continued
loyalty of our customers. To accomplish these objectives, we employ a team of professionals who command
the technical aspects of our business and share a common passion to consistently deliver superior
customer service.
The National Interstate public transportation insurance program is available to qualifying brokers in all states
and the District of Columbia. Truck, general commercial insurance in Hawaii and recreation vehicle insurance
is marketed through a limited number of specialty agents.
www.Natl.com
Main Office
3250 Interstate Drive
Richfield, OH 44286-9000
330 659 8900
800 929 1500
330 659 8901 fax
David Michelson
President &
Chief Executive Officer
dave.michelson@natl.com
Anthony Mercurio
Executive Vice President &
Chief Operating Officer
tony.mercurio@natl.com
Terry Phillips
Senior Vice President
terry.phillips@natl.com
Julie McGraw
Vice President &
Chief Financial Officer
julie.mcgraw@natl.com
Gary Monda
Vice President &
Chief Investment Officer
gary.monda@natl.com
Dale Willis
Assistant Vice President,
Personal Lines
dale.willis@natl.com
James Parks
Vice President &
Chief Underwriting Officer
Passenger Transportation
jim.parks@natl.com
George Skuggen
Vice President, Truck
Transportation
george.skuggen@natl.com
Shawn Los
Assistant Vice President,
Specialty Transportation
shawn.los@natl.com
Chris Mikolay
Assistant Vice President,
National Accounts
chris.mikolay@natl.com
Ray Wise
President, Vanliner Insurance Co.
ray.wise@vanliner.com
John Woods
Vice President, General Manager,
Hawaii Operations
john.woods@natl.com
Hawaii Office
Kapolei Building
1001 Kamokila Blvd., Suite 201
Kapolei, HI 96707-2091
808 536 3366
800 316 9167
808 536 3332 fax
national interstate
Page 39
Main Office
15821 Ventura Boulevard, Suite 370
Encino, CA 91436-2936
818 990 9860
818 986 6559 fax
San Francisco Division
PO Box 7878
San Francisco, CA 94120
415 981 3200
415 981 1087 fax
Southern California Division
15821 Ventura Boulevard, Suite 370
Encino, CA 91436-2936
818 990 9860
818 986 6559 fax
San Diego Office
4995 Murphy Canyon Rd, Suite 401
San Diego, CA 92123
858 292 7002
858 292 4816 fax
Western Division
10300 SW Greenburg Rd, Suite 480
Portland, OR 97223
503 293 5735
503 293 5737 fax
Home Office
Allen Goodwin
President
algoodwin@ri-net.com
David Harkins
Senior Vice President,
Underwriting
daveh@ri-net.com
www.RepublicIndemnity.com
REPUBLIC INDEMNITY
Workers’ compensation laws are often complex, and can vary
widely from state to state. If the business operates in several
states, it can get even more confusing. That’s why it’s so important
to choose a carrier that specializes in this critical coverage that
benefits both employees and employers.
Republic Indemnity is an affiliate of Great American Insurance that
has been helping small and mid-size businesses in the western
U.S. manage their Workers’ Compensation costs since 1945. Our
underwriting, claims and loss control staff works closely with
employers and producers in crafting cost-minimizing solutions.
Workers’ compensation is our only business, and our expertise
can help both you and your clients develop profitable solutions.
republic indemnity
Page 40
David Mitchell
Senior Vice President, Claims
davem@ri-net.com
Marion Chappel
Senior Vice President, Chief
Financial Officer & Treasurer
mchappel@ri-net.com
Rao Tadepalli
Senior Vice President,
Chief Information Officer
raot@ri-net.com
Northern California Division
Sean Pepper
Vice President, Divisional Manager
spepper@ri-net.com
Janet Miller
Vice President, Claims
janetm@ri-net.com
Marcie Wolford
Vice President, Underwriting
marciew@ri-net.com
Tami Galt
Loss Prevention
415 954 3476
tamarag@ti-net.com
Southern California Division
Regina O’Connell
Vice President, Divisional Manager
reginao@ri-net.com
Rhonda Cooper
Vice President, Claims
rhondac@ri-net.com
Anne Bordwell
Assistant Vice President,
Underwriting
abordwell@ri-net.com
Janet Norton
Assistant Vice President,
Underwriting
rhondac@ri-net.com
Dennis McTeer
Assistant Vice President
Loss Prevention
818 382 1042
dennismc@ri-net.com
San Diego Division
Cheryl Richardson
Vice President, Claims
cherylr@ri-net.com
Rita Steichen
Underwriting
ritast@ri-net.com
Western Division
Michael Menacho
Vice President
michaelm@ri-net.com
Phoenix Office
4722 N 24th Street, Suite 480
Phoenix, AZ 85016
602 912 9505
602 912 9685 fax
Jan Smith
Underwriting Technician
jans@ri-net.com
States: AZ, CO, KS and NV
Freda Bodea
Underwriting
fredab@ri-net.com
States: AZ, CO, KS and NV
Dave Pettycrew
Marketing Director
davidp@ri-net.com
States: AZ, CO, KS and NV
Portland Office
10300 SW Greenburg Road,
Suite 480
Portland, OR 97223
503 293 5735
503 293 5737 fax
Michael Menacho
Vice President
michaelm@ri-net.com
States: AK, MT, ID, OR and UT
Las Vegas Office
170 S. Green Valley Parkway, Suite 270
Henderson, NV 89012
702 798 0832
702 614 1140 fax
Sharon Odell
Underwriting
sharonwl@ri-net.com
www.RepublicIndemnity.com
REPUBLIC INDEMNITY
Page 41
Summit
SUMMIT
Summit provides workers’ compensation services to businesses in
Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi,
North Carolina, South Carolina, Tennessee and Texas. Summit is based
in Lakeland, Florida, and has offices in Baton Rouge, Louisiana, and
Gainesville, Georgia.
Summit has built a solid reputation in the insurance industry by providing
outstanding programs to thousands of employers throughout the
Southeast. Our family of carriers provides a variety of options to fit the
workers’ compensation needs of many types of businesses. Each is
managed by Summit and is supported by our extensive resources.
Our Companies
Summit manages the day-to-day operations of five workers’
compensation insurance carriers.
• Bridgefield Casualty Insurance Company, rated A (Excellent) by
A.M. Best Company
A Summit affiliate. Coverage available in Alabama, Arkansas, Florida,
Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South
Carolina and Tennessee.
• Bridgefield Employers Insurance Company, rated A (Excellent) by
A.M. Best Company
A Summit affiliate. Coverage available in Alabama, Arkansas, Florida,
Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South
Carolina and Tennessee.
• BusinessFirst Insurance Company
A stock insurance company managed by Summit. Coverage available in Florida, Georgia, Kentucky, North
Carolina, South Carolina and Tennessee. BusinessFirst Insurance Company and affiliate RetailFirst Insurance
Company make up RetailFirst Insurance Group, which is rated B++ (Good) by A.M. Best Company.
• RetailFirst Insurance Company (formerly the Florida Retail Federation Self Insurers Fund)
A stock insurance company managed by Summit. Coverage available in Florida. RetailFirst Insurance Company
and affiliate BusinessFirst Insurance Company make up RetailFirst Insurance Group, which is rated B++ (Good)
by A.M. Best Company.
• Retailers Casualty Insurance Company, rated A- (Excellent) by A.M. Best Company
A stock insurance company managed by Summit. Coverage available in Arkansas, Louisiana, Mississippi and Texas.
To learn more visit our website at www.summitholdings.com.
Home Office
Mike Arnold
Vice President, Sales & Marketing
800 282 7648
863 665 6060
Underwriting
800 611 2667 toll-free fax
Southeast Region Office
James Wood
Regional Vice President
800 971 2667
678 450 5825
Underwriting
877 288 9774 toll-free fax
Southwest Region Office
Hank Chiles
Regional Vice President
800 421 2944
225 926 3264
Underwriting
866 256 8389 toll-free fax
Customer Service for all states
800 282 7648 or 863 665 6060
Become Appointed
https://www.summitholdings.com/
wc/AgencyApplication
www.SummitHoldings.com
Page 42
Summit
www.SummitHoldings.com
Our Services
Loss prevention and safety resources
Loss prevention field representatives consult directly with employers to evaluate management practices
and workplace safety. Services include workplace hazard assessment, safety training, and assistance with
developing safety programs and understanding applicable regulations.
Claims management
Summit’s innovative claims management services feature specialized fraud and cost containment units, onstaff
nurse case managers and medical directors, and 24-hour claims reporting.
Back2work®
Summit’s return-to-work program gives employers the tools they need to set up structured, manageable
programs to help their injured workers get back on the job quickly and safely. On-site consultations by
Summit’s Back2work coordinators are also available upon request.
Provider network
Summit’s proprietary provider network consists of a group of highly qualified medical providers, facilities and
ancillary service providers that are accustomed to handling workers’ compensation claims. Summit maintains
contracted rates with network providers, which helps control claim costs.
Third Party Administration Services
Summit provides workers’ compensation insurance services on a contractual basis for self-insured
corporations and municipalities, which include claims management and loss control services.
https://agentreports.afglink.com Page 43
CLAIMS DATA WAREHOUSE
The Claims Data Warehouse is an exclusive service for the customers of the Specialty Division of the Great
American Insurance Group. This secure site is an excellent tool for obtaining up to date loss information and
performing risk analysis. Customers can view detailed claim information such as claim number, reserves and
payment amounts. This information can be summarized to provide trending reports and graphs. The data
is updated frequently to provide you with the most recent claim information. To learn more about the Great
American Insurance Group’s Claims Data Warehouse or one of our other claims services, please contact your
Great American Insurance Agent, or your local Great American Insurance representative.
You may also call 800 605 6713.
DRUG-FREE WORKPLACE PROGRAM
Specialty Insurance Operations is proud to offer our Department of Transportation (DOT)-based and basic Drug-
Free Workplace Programs (DFWP) to our insurance customers. Great American has developed a comprehensive
DFWP that complies with all DOT drug and alcohol testing regulations. In conjunction with the DFWP, if
applicable in your state, you may be eligible to receive a 5% discount on your commercial auto or workers’
compensation premium. These savings could offset costs incurred for drug screening your employees.
You can find out more about this program, or request a free copy of the publication, A GUIDE TO CREATING
A DRUG-FREE WORKPLACE by contacting the Great American Drug-Free Workplace Coordinator
at 800 523 3397.
Page 44
MyBilling
MyBilling provides a Producer with easy access to their direct and agency bill information, copies of all output,
downloadable statements and detail of your Insureds policy level billing information. There are search and filter
options available to obtain current customer information.
MyBilling also provides Producers complimentary electronic payment options for Agency Bill Statements
(MyBilling-GreatPay) and Direct Bill down payments (Agent Down payment).
Available for Producers writing Specialty Insurance except for the following divisions: Crop, Great American
Custom, Financial Institution Services, Specialty Equipment Services, Specialty Auto Services Trade Credit
and Political Risk, Executive, Professional Liability.
To sign up for web access, click on the “Register as a New User?” link and follow the easy instructions in our
self registration process.
For questions regarding MyBilling access, please contact Specialty Accounting at 800 847 4357 or email
mybillingaccess@gaig.com
Visit the MyBilling Website. https://mybilling.gaic.com
https://mybilling.gaic.com
Page 45
Jim Matthews
Divisional Senior Vice President
513 412 4094
513 412 4175 fax
jmatthews@gaig.com
Nancy Combs
Administrative Assistant
513 412 4631
Quality Control &
State Regulatory Compliance
Louise Cook
Divisional Assistant Vice
President
513 763 7147
513 412 4175 fax
513 226 7123 mobile
lcook@gaig.com
Central Region
Mike Garvic, CSP
Divisional Assistant Vice
President
281 391 6933
513 419 2064 fax
281 731 6391 mobile
mgarvic@gaig.com
Eastern Region
Glenn Smith, CSP, CFPS
Director, Eastern Division
205 821 1183
513 419 2090 fax
Western Region
Douglas Carrell, CSP
Director, Western Region
260 940 7575
513 419 2055 fax
www.GAIG.com/Agent-Services
LOSS PREVENTION
Thank you for your interest in Specialty Loss Prevention. We
provide a wide range of services to Great American insured
customers and to organizations yet to be insured by our Great
American team. Our consultants are strategically located
throughout the United States to meet your business needs. The
average experience of our consultants is over 18 years. More than
90% of our consultants hold advanced degrees and certifications.
Our Loss Prevention Consultants work closely with customers,
providing specialized loss prevention services to reduce loss
potential, loss costs and control unsafe acts and conditions.
LP Data Guides
We have over 250 Data Guides for your use. These guides will help
you identify and control actual and potential hazards within your
operations. The Guides are generally 1-2 pages each. They can be
printed, posted, used for department meetings and safety meeting
discussions.
Ergonomic Workbooks
An effective Ergonomic Program is essential for reducing
workplace injuries. This guide can assist you on creating an
Ergonomics Program and providing a healthier workplace for your
staff. Along with the guide are sample worksheets and programs.
• Ergonomics Program Guide
• Glossary of Terms
• Survey Early Intervention
• Sample Back Safety
• Sample Exercise Program
• Workstation Measurements
• Sample Workstation Layout
• Task Analysis Worksheet
• Walkthrough Worksheet
Return-To-Work Program Guide
There are several ways that your company can gain control
over its work-related accidents/injuries and associated workers
compensation costs. Great American can help you begin the
process. This guide is designed to help your company join the
others who are lowering their employee work-related accident/
injury costs through implementation of a Return-to-Work Program.
Loss prevention
Page 46
Along with the guide, there are sample worksheets, including:
• Absentee Call-In Data • Physician Job Approval
• Physician Notification • Job Approval Reply
• Physician Evaluation • Modified Duty Availability
• Job Physical Assessment • Tracking Sheets
Training and Education
We offer safety education and training for employees, supervisors and management. We offer a number of
different specialized training and education classes. A sampling of some of these sessions are listed below:
• Certified Defensive Driver Training
• Playground Safety
• What to Do Before and After a Loss
• A Guide to Self Inspections
• Office Ergonomics
• Accident Investigation and Reporting
• Powered Industrial Trucks
• Back Safety and Lifting
• Pesticides Safety
• Practicing Fire Safety
• Crane Safety for the Superintendent
• Construction Safety
• Scaffold Safety
Regulatory
When you choose Specialty Loss Prevention to provide your loss control service, we work with you to ensure
that your operations are effective, safe and compliant.
Most states within the United States have strict Loss Control requirements for insurance companies and
policyholders. Most of these requirements focus on workers’ compensation loss control service. However,
more states are expanding these requirements to address amusement rides, professional liability, directors
and officers, errors and omissions, general liability, auto exposure identification and control and more.
Contact us to determine how we can assist you in ensuring your operations are effective, safe and compliant.
Contact Us
For more information on our Loss Prevention Services, contact us at 800 221 7274.
www.GAIG.com/Agent-Services
LOSS PREVENTION
Page 47
AgriBusiness® Division
301 E Fourth Street, 26th Floor
Cincinnati, OH 45202-4201
513 763 8550
800 567 7359
513 763 8549 fax
Steve Heffelmire
Divisional Vice President
513 763 8505
sheffelmire@gaig.com
Alternative Markets Division
301 E Fourth Street, 24th Floor
Cincinnati, OH 45202-4201
877 589 6846
888 223 1317 fax
Thomas Jabs
Divisional Senior Vice President
513 287 8132
tjabs@gaig.com
Bonds
301 E Fourth Street, 24th Floor
Cincinnati, OH 45202-4201
513 369 5000
513 369 5027 fax
David Kitchin
Divisional Senior Vice President
513 412 4602
dkitchin@gaig.com
Crop Insurance
301 E Fourth Street, 26th Floor
Cincinnati, OH 45202-4201
513 763 8400
800 587 1553 Ext. 8417
513 763 8457 fax
Bob Twomey
Divisional Assistant Vice President
513 763 8416
btwomey@gaig.com
Equine Mortality
4414 SW College Road, Ste 1422
Ocala, FL 34474
800 331 0211
513 345 1362 fax
800 331 0211 claims
Kathy Coyne
Claims Manager
352 369 4147
kjcoyne@gaig.com
Environmental Division
401 Plymouth Road, Suite 100
Plymouth Meeting, PA 19462
888 828 4320
610 828 4578 fax
Robert Burkholder
Divisional Senior Vice President -
Claims
610 567 5066
513 564 3460 fax
rburkholder@gaig.com
Excess Liability
50 Parsippany Road
Parsippany, NJ 07054
973 952 9857 fax
Jim Siessel
Divisional Vice President
973 958 9888
jsiessel@gaig.com
Ellen Biondo
Divisional Vice President
973 958 9780
ebiondo@gaig.com
Executive Liability
1515 Woodfield Road, Suite 500
Schaumburg, IL 60173-5499
847 330 6750
513 864 3750 fax
Kevin Gadbois
Divisional Executive Vice
President, Claims
847 330 6763
kgadbois@gaig.com
FCIA Management Company, Inc.
125 Park Avenue, 14th Floor
New York, NY 10017
212 885 1500
212 885 1535 fax
Carol McEvoy
Senior Vice President
212 885 1508
cmcevoy@fcia.com
Financial Institution Services
301 E 4th Street
Cincinnati, OH 45202-4201
877 429 3826
800 838 4013 fax
fisclaims@gaig.com
Pat Sinnard
Assistant Vice President
877 429 3826
psinnard@gaig.com
Great American Custom
725 S Figueroa Street, Ste 3400
Los Angeles, CA 90017-2592
213 430 4300
800 687 4453
213 683 8004 fax
Lori Reilly
Vice President, Claims
213 430 4396
lori.reilly@gamcustom.com
Lawyers Professional Group
2435 N Central Expressway
Richardson, TX 75080-3600
800 531 2297
972 437 7144 fax
Frank Skelly
Divisional Senior Vice President
212 510 0102
fskelly@gaig.com
Ocean Marine/West
1350 Treat Blvd.
Walnut Creek, CA 94596-2133
925 935 8557
925 935 8636 fax
Tom Nager
Divisional Vice President
925 988 2225
tnager@gaig.com
SPECIALTY CLAIMS OFFICES
SPECIALT Y CLAIMS OFFICES
www.GAIG.com
Page 48
Property & Inland Marine
301 E Fourth Street, 21st Floor
Cincinnati, OH 45202-4201
800 584 0835
800 811 4751 fax
Paul Garay
Divisional Senior Vice President
800 584 0835
pgaray@gaig.com
pimclaims@gaig.com
Specialty E&S
301 E Fourth Street, 20th Floor
Cincinnati, OH 45202-4201
513 579 6300
513 412 4157 fax
Brian DeSoto
Divisional Senior Vice President
513 287 8156
bdesoto@gaig.com
Specialty Equipment Services
301 E Fourth Street, 21st Floor
Cincinnati, OH 45202
866 676 5677 toll-free
425 649 6084 claims
513 763 8332 fax
Chris Niehaus
Claim Manager
cniehaus@gaig.com
513 763 6190
866 218 3228 fax
Specialty Human Services
301 E Fourth Street, 23rd Floor
Cincinnati, OH 45202-4201
513 333 6962 or 888 317 4828
888 307 3180 fax
Doug Svenkerud
Divisional Vice President
513 287 8170
dsvenkerud@gaig.com
Supplemental Unemployment
Dave Ferron
Product Management Director
513 763 8313
513 333 4578 fax
dferron@gaig.com
Trucking
301 E Fourth Street, 22nd Floor
Cincinnati, OH 45202-4201
800 643 7882
513 333 6998 fax
Mark Calkin
Divisional President, Underwriting
and Product Development
513 744 2044
mcalkin@gaig.com
William Riemen
Divisional Vice President
800 297 1971
wriemen@gaig.com
AFFILIATES
American Empire Group
301 E Fourth Street, 25th Floor
Cincinnati, OH 45202-4201
513 369 3000
513 369 3062 fax
Larry Potrafke
Senior Vice President, Claims
513 369 3717
lpotrafke@gaig.com
Mid-Continent Group
1437 South Boulder, Suite 200
Tulsa, OK 74119-3693
918 587 7221
800 722 4994
918 588 1294 fax
Kirby Pancoast
Senior Vice President
918 588 1270
kpancoast@mcg-ins.com
National Interstate
3250 Interstate Drive
Richfield, OH 44286-9000
330 659 8900
800 929 1500
330 659 8901 fax
Terry Phillips
Senior Vice President
330 659 8900
terry.phillips@nationalinterstate.com
Republic Indemnity
15821 Ventura Blvd.
Encino, CA 91436-2936
818 990 9860
800 821 4520
818 986 6559 fax
Dave Mitchell
Senior Vice President
818 382 1100
davem@ri-net.com
SPECIALT Y CLAIMS OFFICES
www.GAIG.com
Page 49
Great american insurance group - annuities
Become Appointed
Single Premium Annuities
Great American Life
Insurance Company
800 438 3398, ext. 11999
SPSales@gaig.com
403(b) Annuities
Annuity Investors Life
Insurance Company
800 438 3398, ext. 17197
DirectConnectTeam@gaig.com
Client Relations
800 854 3649, ext. 13522
ClientRelations@gaig.com
Annuity Investors Life Insurance Company®
GREAT AMERICAN LIFE INSURANCE COMPANY®
Annuities designed for retirement needs
Roughly one-third of Americans have no savings for retirement.*
At the same time, people are living into retirement longer than ever,
increasing their need for retirement funds. The good news is that
it’s never too late to start saving, and agents have more options
than ever to help their clients plan for a comfortable retirement.
Our Annuity Group offers a broad range of financial resources,
including fixed and fixed-indexed annuities in the retail, financial
institutions and education markets to help clients enjoy the retirement
they’ve dreamed of. Whether your client is a young educational
professional just starting out or someone who recently retired, our
annuity solutions are designed with their lifestyles in mind.
To see our complete selection of quality products, helpful tools
and other resources for retirement planning, visit
gaig .com/Annuities.
*The Harris Poll® #13, Harris Interactive. February 2, 2011.
www.GAIG.com/Annuities
Page 50
LEGAL NOTICES
The products and services described in this site are underwritten by one or more of the following members of
the Great American Insurance Group (“Great American”):
Great American Insurance Company
Great American Alliance Insurance Company
Great American Assurance Company
Great American Contemporary Insurance Company
Great American E & S Insurance Company
Great American Fidelity Insurance Company
Great American Insurance Company of New York
Great American Lloyd’s Insurance Company
Great American Protection Insurance Company
Great American Security Insurance Company
Great American Spirit Insurance Company
Great American Casualty Insurance Company
American Empire Insurance Company
American Empire Surplus Lines Insurance Company
Mid-Continent Casualty Company
Mid-Continent Assurance Company
Oklahoma Surety Company
National Interstate Insurance Company
National Interstate Insurance Company of Hawaii
Triumphe Casualty Company
Republic Indemnity Company of America
Republic Indemnity Company of California
Bridgefield Employers Insurance Company
Bridgefield Casualty Insurance Company
Great American Life Insurance Company
Annuity Investors Life Insurance Company
Continental General Insurance Company
Manhattan National Life Insurance Company
United Teacher Associates Insurance Company
LEGAL NOTICES
Page 51
Copyright / Trademark
© Copyright 2000-2014 Great American Insurance Company. All rights reserved. No part of the materials
made available may be stored, recorded, reproduced, photocopied or transmitted, in any form or by any
means without prior written approval. The service marks used within this site are the property of Great
American, including but not limited to the Great American eagle logo and the word marks “Great American”,
“Great American Insurance Companies” and “Great American Insurance Group” as well as the names of
various products and services described within and offered by one of the members of the Great American
Insurance Group.
Products Availability
The information and descriptions of products and services contained in this site are intended as general
information and do not contain all of the terms, conditions and exclusions applicable to the products and
services offered by Great American. The precise coverage afforded is subject to the terms and conditions of
the policies as issued and may vary from the general descriptions in this site. Availability of the products and
services described varies by state.
© 2000-2014 by Great American Insurance Company.
LEGAL NOTICES
A.M. Best Company rating last affirmed on February 21, 2014. Coverage features described in this brochure are summarized. Refer to the actual policy for a full
description of applicable terms, conditions, limits and exclusions. Coverage is underwritten by Great American Insurance Company. The underwriting insurers are
authorized in the fifty states and the District of Columbia. Great American Insurance Company is the owner of the following registered service marks: the Great
American Insurance eagle logo, ExecPro®, AgriPak®, DairyPak®, AgriGuard®, AgriPro® and the word marks Great American® and Great American Insurance
Group®. ©2014 Great American Insurance Company. All rights reserved. 0248-CO (11/14)
301 E Fourth Street, Cincinnati OH 45202.
Page 52
Corporate Headquarters
Great American Insurance Group Tower
301 E Fourth Street
Cincinnati, OH 45202
GreatAmericanInsuranceGroup.com
Great American Insurance Group’s roots go back to
1872 with the founding of its flagship company, Great
American Insurance Company. The operations of Great
American Insurance Group are engaged primarily in
property and casualty insurance, focusing on specialty
commercial products for businesses, and in the sale of
fixed and fixed-indexed annuities in the retail, financial
institutions and education markets.
Great American Insurance Company has received an “A”
(Excellent) or higher rating from the A.M. Best Company
for over 100 years. The members of the Great American
Insurance Group are subsidiaries of American Financial
Group, Inc. (AFG). AFG’s common stock is listed and
traded on the New York Stock Exchange and the Nasdaq
Global Select Market under the symbol (“AFG”).
Property & Casualty Operations -
Specialty Divisions
AgriBusiness®
Alternative Markets
Aviation
Bonds
Crop
ECA
Environmental
Equine Mortality
Excess Liability
Executive Liability
Fidelity / Crime
Financial Institution Services
Great American Custom
Great American International
Ocean Marine
Professional Liability
Property & Inland Marine
Public Sector
Specialty E&S
Specialty Equipment Services
Specialty Human Services
Strategic Comp
Supplemental Unemployment
Trade Credit
Trucking
Annuity Operations - Subsidiaries
Annuity Investors Life Insurance Company®
Great American Life Insurance Company®
Property & Casualty Operations - Subsidiaries
American Empire Group
El Aguila
Marketform
Mid-Continent Group
National Interstate
Republic Indemnity
Summit
Great American
Insurance Company + years
100with anAor better rating
by A.M. Best
 davido.extraxim@gmail.com