June 2009
Publication of the New England Fuel Institute 
Volume 11/Issue 6
Also Inside:
State Incentives for Equipment Upgrades
Bringing Your Bioheat
®
Message Online
Getting to Know Outdoor Reset Before It’s Required
Plus, Joe Rose’s Propane Column
(PGANE President)
Inside the EXPO
2009 NEFI EXPO Exhibitor Showcase
'LOBAL #OMPANIES ,,#  3OUTH 3TREET 7ALTHAM -!  s 


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IN TIMES LIKE THESE,
THE OLD MATH STILL WORKS BEST
e energy to serve you.
Add up all the factors that make your supplier relationship work 
best for you and you’ll nd that Global is, and will remain to be, 
the answer. We have all the resources to serve you — the products, 
the people, and the proven capacity to serve you under all market 
conditions. It’s the one thing your business can always count on.
Visit Global 
at NEFI’s
2009 EXPO
in boston!
We’ll be at booths
127, 129 and 131
JUNE 2009 • 3
The BaromeTer
Comparing Heating Oil to Other Financial Products
May 13, 2009  One Year Ago
No. 2 Fuel Oil/New York (cents/gallon)  147.50  369.07
Crude Oil (dollars/barrel)  $58.04 $124.12
10-year Treasury Bill  3.11%  3.92%
30-year Mortgage  5.03%  6.01%
Dow Jones Average  8,304.88  12,993
The Diff.
Spot Prices (Cents/Gallon) as of May 13, 2009*
New York Harbor  New York Harbor  U.S. Midcontinent
No. 2 Fuel Oil / Heating Oil   No. 2 Diesel Low Sulfur  No. 2 Diesel
147.50  149.00  142.80
*Figures taken from Energy Information Administration’s “This Week In Petroleum.”
The Front Burner
There’s No 
Getting Away 
From The Law.
The Federal Motor Carrier Safety 
Administration (FMCSA) requires strict 
compliance with Federal drug and alcohol 
testing regulations for motor carriers and 
drivers. Employers in violation are subject 
to civil and criminal penalties.
The NEFI Alliance Consortium is a simple, 
quick, and inexpensive solution to this federal 
requirement. As a non-profit group, the NEFI 
Alliance is able to offer this comprehensive 
program at a most reasonable cost.
Avoid severe fines… 
Join today!
Mandatory Drug & Alcohol Testing 
Regulations for Motor Carriers…
It’s The Law!
NEFI Alliance Consortium
PO Box 9137, Watertown, MA 02471-9137
For program information and application 
information, call 617-923-5020, fax
617-923-1927, or email donna@nefi.com
www.nefi.com
COMMOdItIESREFORMAddEd tOClIMAtEBIll
Energy and Commerce Committee Chairman Henry Waxman, D-Calif., recently began 
marking up the new draft of his climate change legislation, the “American Clean Energy and 
Security Act of 2009” or ACES Act, and commodity reform language is included in the bill.
Proposals will eliminate over-the-counter (OTC) exemptions, nullify no-action letter 
exemptions, require the Commodity Futures Trading Commission (CFTC) to establish uniform 
speculative position limits, re-insert the Position Limit Energy Advisory Group language, 
eliminate the SWAPS loophole, give CFTC authority to limit index fund trading, and require 
trades to settle and clear through registered clearing organizations.
GENSlERCONFIRMEd ASCFtC ChAIRMAN
In late May, the U.S. Senate confirmed nominee Gary Gensler as the next chairman of
the Commodity Futures Trading Commission (CFTC).
The New England Fuel Institute (NEFI) and other trade organizations previously met
with Gensler and recommended his confirmation. Gensler was asked about his deregulatory 
past, including his stance on deregulating swaps and other derivatives that have wreaked 
havoc on U.S. commodity markets over the last several years. Gensler understood the problems 
associated with the deregulation of swaps and other financial instruments that are linked to 
energy commodities and he stressed his belief that over-the-counter financial instruments 
linked to commodities should be traded and cleared through a regulated exchange and
position limits for non-commercial contracts must be required. 
Gensler also agreed that excessive speculation and manipulation in commodity markets 
was one of the causes of the 2008 energy price spike. He said that commodity futures markets 
are broken and that although some instruments that are highly customized would actually 
work better off the exchange, he would work with CFTC commissioners to bring greater 
transparency and accountability to commodity futures markets.
GUlFMOVES hEAdqUARtERS
In early May, Gulf Oil LP moved its headquarters to 100 Crossing Boulevard in Framingham, 
Mass. Gulf will be relocating to a new, state-of-the-art facility, as well as uniting with parent 
company Cumberland Farms under one roof.
Gulf can be reached at (800) 256-4853, and more information can be found at www.gulfoil.com.
VERMONt FUEl ASSIStANCEREFORMBIll FAIlS
Efforts to expand fuel assistance in Vermont recently fell short. A measure that would have 
expanded eligibility guidelines did not pass the state Senate and will not be enacted before
the 2009-10 heating season. The bill would have expanded eligibility for several thousand
Vermonters who are just over the existing income requirements. Given the finite amount of 
dollars available for heating assistance, lawmakers wrestled with the fact that expanding the 
eligibility pool would also reduce the benefit amount paid to some recipients.
4 • OIL&ENERGY
june
Credits
Volume 11/Issue 6 © June 2009
Postage paid at Manchester, NH 
Permit No.1926
Library of Congress, National Serials 
Data Program, ISSN-0044-0205.n 
Oil & Energy is published monthly by
New England Fuel Institute,a non-profit
organization incorporated in Massachusetts. 
The Institute’s energies and resources are devoted 
to Oilheat, Propane, Diesel Fuel, Bioheat
®
industries 
and associated service companies.
Editorial and news matter are not necessarily 
reflective of the opinion of the New England Fuel 
Institute, its officers and members.
Advertising appearing in Oil & Energydoes 
not constitute an endorsement of the advertised 
products or services by this magazine or the
New England Fuel Institute.
© June 2009. All rights reserved. 
Advertising
Complete advertising rates and media data 
are available from Oil & Energy, 
67 Foster St., Peabody, MA 01960
(978) 535-7606, 9 a.m.-4 p.m. daily.
oil.energy@gstone.biz
Classifieds
See classified section.
Subscription Rates
1 year $25, NEFI member; $30, non-member
2 years $40, NEFI member; $50, non-member
Mail payment with complete name, 
address, city, state and zip code to:
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c/o New England Fuel Institute
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Or subscribe online at:
www.NEFI.com/oilandenergy
NEFI Membership
To inquire about membership and 
services of the New England Fuel Institute:
New England Fuel Institute
P.O. Box 9137
Watertown, MA 02471-9137
Phone: 617-924-1000
Fax: 617-924-1022
www.NEFI.com
Oil & EnergyMagazine 
Phone: (978) 535-7606
Fax: (978) 535-7826
E-Mail: oil.energy@gstone.biz
Mailing Address
Oil & Energy 
67 Foster St.
Peabody, MA 01960
Managing Editor
Steven Andrews
Editorial Assistant
Kris Peterson 
Advertising Production
Catherine Armao 
Graphic Designer
Nathan Burke
Calendar ..........................................p. 50
Classifieds ........................................p. 53
Degree Days .....................................p. 46
Industry News ...........................p. 47, 52
Firebox ......................................p. 44, 45
Marketplace ...............................p. 48, 49
NEFI FyI .......................................p. 7, 8
State News .................................p. 31, 37
The Stats Page .................................p. 54
Think About It ................................p. 54
Legislative & Regulatory Action Center
SM
NEFI Action Center:From Washington  .....................................................10
Mark S. Morgan, Esq., New England Fuel Institute (NEFI) Regulatory Counsel, and Jim Collura, 
NEFI Vice President for Government Affairs, look back at what progress the industry has made on
a variety of fronts this year—and preview what remains on the legislative plate for the rest of the year.
q&A:EIA Acting Administrator howard Gruenspecht  ............................12
The U.S. Department of Energy’s Energy Information Administration (EIA) provides a wealth of 
statistics and analysis each week that is useful for heating oil retailers. We talk to the government 
group’s acting administrator to learn how they collect the data, how they are adapting to the spread 
of biofuels and how heating oil companies can best use their numbers.
State Support  ................................................................................................16
In addition to the federal tax credits for energy efficient heating and cooling equipment,
many states also offer incentives for both residents and small businesses. We take a look at
some unique state programs that encourage upgrading and home energy audits.
Remembering Charles thomas  ....................................................................1 7
Longtime NEFI training instructor Charles Thomas recently passed away at the age of 90.
Several students of his, who have gone on to become leaders in the industry themselves,
reflect on his influence in their careers.
2009 EXPO Exhibitor Showcase  ................................................................21
NEFI’s 33rd North American Heating and Energy Exposition takes place in Boston on June 9 and 10. 
As the official show guide, Oil & Energyoffers a look at the exhibitors and what they plan to display.
Oil Market Stance:Opportunity Knocks  ...................................................30
Mark Skaparas of Hedge Solutions defines contango, and then offers a step-by-step process for
fuel retailers to profit from this situation. Skaparas can be reached at mark@hedgesolutions.com
or (508) 721-7604.
tech talk:Getting to Know Outdoor Reset  ..............................................34
Bruce Marshall of Emerson-Swan gives insight into outdoor reset controls,
which could become mandatory in the U.S. in 2015.
Success Stories in Proactive Spill Control ............................................36
Glenn Goral of Response Environmental Inc. highlights some of the ways that home
heating oil companies have been able to prevent spills through technology and training.
Goral can be reached at ggoral@spillmanager.com.
Bioheat
®
:Bringing Your Message Online  ..................................................38
Lou Nazzaro of Advanced Fuel Solutions writes that heating oil retailers need to educate
their customers about biofuels by being an online resource and offers advice on how to begin.
For more information, contact (978) 664-5923 or paulsr@fuelsolution.com.
Prioritizing Payment Safety  .......................................................................39
Tracy Richmond, vice president of Cocard of Beverly, Mass., looks at the first steps companies of 
all sizes should take in order to ensure they are complying with credit card payment regulations. 
Richmond can be reached at www.cocardprocessing.comor (866) 849-8800.
Propane:Solving the Supply Problem .......................................................40
Joe Rose, Propane Gas Association of New England president, writes his first column as
a new contributor about the supply problems that persisted last winter— and how to avoid
them during the next heating season.
dispelling Additive Myths  ...........................................................................42
Rick Trout of Fuel Advantage/Avalux deconstructs many of the myths surrounding fuel additives 
that prevent heating oil retailers from using them.
Weather trends:Warm thoughts  ..............................................................46
John Bagioni of Fax-Alert Weather Service says that the summer heat will certainly be arriving—
but it might not stick around for long. Bagioni can be reached at johnbag@comcast.net.
Biz tip: determining the Value of Your Business  ...................................49
Kelly Monestime, director of marketing for Gray, Gray & Gray CPA, looks at what factors
businesses should consider when sizing up the value of their business in the current market.
Monestime can be reached at (781) 407-0300 or via e-mail at kmonestime@gggcpas.com.
OILHEAT BIOHEAT
®
DIESEL PROPANE SOLAR
TODAY’S SMARTCHOICE FOR A WORLD CLASS SUPPLIER
For further information regarding business 
with Gulf Oil please contact:
Denise Hash, Senior Marketing Manager
phone: 617-997-8602
dhash@gulfoil.com
or
Matthew Harrison, Marketing Manager
phone: 800-256-4853
mharrison@gulfoil.com
Ask about our exceptional GForce™Premium Oilheat.
CONNECTICUT
New Haven
DELAWARE
Delaware City
MAINE
Bangor
Searsport
S. Portland 
MARYLAND
Baltimore
MASSACHUSETTS
Chelsea
Braintree
Springfield
NEW JERSEY
Linden
Woodbury
NEW YORK
Albany
Binghamton
Brooklyn
Holtsville, LI
Inwood, LI
Marcy
Newburgh
Rensselaer
Rochester
Syracuse
Tonawanda
OHIO
Aurora
Columbus
Heath
Toledo
RHODE ISLAND
Providence
VIRGINIA
Fairfax
PENNSYLVANIA
Altoona
Delmont
Dupont
Fullerton
Malvern
Mechanicsburg
Neville Island
Philadelphia
Warren
Williamsport
Thank You!
In recognition of our
appreciated sponsors and 
supporting organizations 
for the New England Fuel 
Institute’s 2009 EXPO 
and Energy Summit.
OILHEATBIOHEAT
®
DIESEL PROPANESOLAR
P L A T I N U M 
SPONSORS
MORE EXPO SPONSORS ON PAGE 33!
FYI
Visit www.NEFI.com for late breaking news.
JUNE 2009 / pagE7 / MOrEFYI pagE8.
CONTACTS:
Jim Collura, NEFI Vice President for Government Affairs: jimcollura@nefi.com
Mark S. Morgan, Esq., New England Fuel Institute Regulatory Counsel: mark@nefi.com
Senate Supporters of LIHEAP Clear Path
for Full Funding
The Senate Northeast Midwest Coalition, co-chaired by Senators
Jack Reed, D-RI, and Olympia Snowe, D-ME, were successful in passing by 
voice vote an amendment to raise the budget allowance for the Low
Income Home Energy Assistance Program (LIHEAP) from $3.2 billion to the 
full $5.1 billion afforded the program last year.
The coalition, with support from advocates including the New England 
Fuel Institute (NEFI) and other industry groups, must now begin work to see 
to it that the full amount is appropriated for fiscal year 2010. The funding 
measure is now being drafted and it is essential for the full amount of
$5.1 billion to be included. NEFI and other industry groups are also
watching to make sure that if LIHEAP is reauthorized in the current
session of Congress, there are no changes to the statute that would put
fuel dealers or their customers at a disadvantage or discourage their
participation in the program.
DOE Devotes $786.5 Million in
Recovery Act Funds in Biofuels
President Barack Obama announced in May that the Department of Energy 
(DOE) plans to invest $786.5 million from the American Reinvestment and
Recovery Act to accelerate advanced biofuels research and development and to 
provide additional funding for biorefinery demonstration projects.
The funding for biorefineries will include a $480 million solicitation for
pilot- and demonstration-scale “integrated” biorefineries, which produce
advanced biofuels, biobased products, and heat and power in a single integrated 
system. DOE anticipates making 10 to 20 awards for refineries at various scales 
and designs, all to be operational in the next three years. The DOE funding ceiling 
is $25 million for pilot-scale projects and $50 million for demonstration-scale
projects. In addition, $176.5 million will be used to increase the DOE funding
ceiling on two or more demonstration- or commercial-scale biorefinery projects 
that were selected and awarded within the last two years. The funds are
expected to expedite the construction phase of these projects and ultimately 
accelerate the timeline for start up and commissioning.
An additional $130 million in funds will 
support biofuels research and develop-ment, including $25 million to further sup-port the Bioenergy Research Centers that 
were established last year and to establish 
a small-scale integrated biorefinery pilot 
plant that will be available as a DOE
user facility. The remaining funds will be 
distributed through three competition
solicitations, including $20 million to
evaluate the impact on conventional
vehicles of gasoline blends containing 
more than 10 percent ethanol, to optimize 
the performance of flex-fuel blends
running on E85 and to upgrade existing 
refueling infrastructure to be compatible 
with fuels containing up to 85 percent ethanol. An additional $50 million
solicitation will support a consortium to develop algae-based biofuels, while
a $35 million solicitation will support a consortium to develop other third-generation biofuels, such as green gasoline and green diesel, both of which are 
bio-based hydrocarbon fuels.
EPA Issues Proposed 
Rule Revising Renewable 
Fuels Program
The U.S. EPA recently released
a proposed rule that revises the
federal Renewable Fuel Standard
program (RFS program). The revised 
statutory requirements establish
new specific volume standards for
cellulosic biofuel, biomass-based
diesel, advanced biofuel, and total
renewable fuel that must be used
in transportation fuel each year. The 
proposed rule also includes new
definitions and criteria for both
renewable fuels and the feedstocks 
used to produce them, including new 
greenhouse gas emission (GHG) 
thresholds for renewable fuels.
The proposed rule sets out the
criteria that all biofuels must meet in 
order to qualify for inclusion under 
the federal RFS program. The most 
controversial of these criteria requires 
renewable fuels to achieve a 20 per-cent reduction in greenhouse gas 
(GHG) emissions over gasoline on
a per gallon basis. Congress mandated 
that the emissions reduction must
be calculated over the life cycle of
biofuel; in other words, from the plant-ing of crops to combustion in a motor 
vehicle engine. Critics of the life
cycle measurement requirement are 
concerned that corn and soy based 
biofuels cannot meet the stringent
20 percent emissions reduction
criteria and argue that there is no
viable alternative for renewable fuel 
production other than cellulosic
biomass, which is still an unproven 
source both from an economic and 
technological standpoint.
To address these concerns, the
proposed rule would exempt from the 
20 percent greenhouse gas emissions 
reduction target approximately
15 billion gallons of biofuel produc-tion capacity that was in place or
under construction when Congress 
revised the renewable fuels standard 
in 2007. This would ensure the viability 
of corn-based biofuels until cellulosic 
alternatives can be developed.
FTC Announces Red 
Flag Rule Compliance 
Deadline Extension
The Federal Trade Commission 
(FTC) recently announced a last-min-ute extension of the compliance 
deadline for companies to implement 
new identity theft requirements for 
customer accounts. The “Red Flag” 
rule as it is commonly known was to 
go into effect on May 1. The new
compliance deadline is now set for 
Aug. 1. Congress mandated the Red 
Flag requirements in the Fair and
Accurate Credit Transactions Act of 
2003. Under the FTC rule, any compa-ny that meets the broad definition of 
“creditor” established by Congress 
must put into place a prevention plan 
that identifies patterns, practices
and activities that are “red flags” for 
possible identity theft.
The FTC essentially defines a “credi-tor” as any company that bills custom-ers for products or services. As a result, 
most fuel dealers qualify as creditors 
under the Red Flag rule and must im-plement an identity theft prevention 
plan. The Red Flag rule goes beyond 
the routine securing of customer ac-count information that most compa-nies already follow. The rule requires 
companies to seek out and respond to 
suspicious data in customer accounts 
that indicate an identity theft has
taken place. In other words,
companies must now police customer 
accounts for identity theft. This is the 
second time the FTC has extended 
the compliance deadline for the Red 
Flag rule, which was initially set to
go into effect on Nov. 1, 2008. The
FTC said the second extension is
necessary given the ongoing debate 
over whether Congress wrote the law 
too broadly capturing businesses far 
outside the traditional definition of 
“creditor.” For compliance informa-tion on the “Red Flag” rule, contact the 
NEFI Action Center at (617) 923-5022.
FYI
Visit www.NEFI.com for late breaking news.
JUNE 2009 / pagE8 
NEFI Welcomes New Members
New England Fuel Institute welcomes five new members.
NEFI Elects New
Board of Directors
At its latest board meeting on April 
30, the New England Fuel Institute 
(NEFI) elected a new board of
directors. The new board includes: 
Steve Abbate, Cetane Associates;
Craig Snyder, Wesson Energy; Walter 
Brickowski, Gulf Oil LP; Judy Delaney, 
Global Companies LLC; Dennis Koch, 
Lipton Energy; John Lamparelli,
Supreme Fuel Company; Ronald
Sabia, Gulf Oil LP; Bill Anderson,
Suburban Energy Services; David 
Daust, Sprague Energy; David Glen-don, Sprague Energy; Richard Larkin, 
Hedge Solutions; John Maniscalco, 
New York Oil Heating Association; 
Steve Goodrich, Kelly Fuels; and
Sharon Bloomer, Apple Oil.
Ethanol Producers
Push for E-15 Fuel
The EPA is considering a waiver
application filed by ethanol producers 
that would allow the sale of E-15 
blends for use in conventional
gasoline fueled vehicles and equip-ment. The EPA called for public
comments on an application filed in 
March by ethanol producers to waive 
the current federal prohibition against 
the sale of ethanol blends for use
in conventional fueled vehicles with 
alcohol content greater than 10 percent. 
Specifically, the waiver application
requests that EPA authorize an E-15 
blend. Ethanol producers say the 
waiver is necessary because the use of 
E-10 alone will not be sufficient
to meet the incremental mandated 
annual increases in the renewable
fuel standard.
The possible move to an E-15 blend 
raises numerous issues for petroleum 
retailers. First and foremost is the 
question of E-15 compatibility with 
“legacy” equipment such as tanks, 
piping and dispensers that are only 
certified for use with alcohol blends 
up to E-10. Midlevel ethanol blends 
are suspected of increased corrosion 
rates in metal tanks as well as the 
breakdown of certain plastic and
rubber polymers used in flexible
piping and gaskets. Currently, there 
are no independent studies on the
effect E-15 would have on legacy 
equipment, though the Department 
of Energy is preparing a limited study.
While Underwriters Laboratories 
(UL) recently determined there is ”no 
significant risk of damage” for use of 
E-15 in legacy equipment, the testing 
laboratory said it will not certify
such equipment for blends over E-10. 
Without the coveted UL certification, 
use of E-15 in legacy equipment would 
likely void equipment warranties and 
cause reluctance among insurers
and tank fund managers. The EPA
indicated it will make certain that
auto engine and exhaust systems are 
compatible with an E-15 blend before 
approving a waiver, but said that
compatibility issues involving legacy 
tanks, piping and dispensers would 
not be considered in their decision.
EIA: Expectations Dim 
for a Near-Term Growth 
in Oil Demand
The global oil market for 2009 looks 
weaker today than it did a month
ago, according to the Department of 
Energy’s Energy Information Adminis-tration (EIA). The EIA’s “Short-Term
Energy Outlook” now projects a fall in 
ASSOCIATE MEMbERS:
F. W. Webb
John Provencal
160 Middlesex Turnpike
Bedford, MA 01730-1408
Phone: (781) 272-6600
Fax: (781) 270-0208
E-mail: jrp@fwwebb.com
Web site: www.fwwebb.com
F. W. Webb is a distributor of 
plumbing, heating, cooling and 
piping products.
HES
James Hodgens
9 Oak Hill Drive, Suite 3
Rock Tavern, NY 12575
Phone: (845) 496-0494
Fax: (208) 975-0943
E-mail: j@hodgens.net
Web site: www.hodgens.net
HES provides complete SPCC 
services including inspection, 
specification, education, planning 
and enforcement support.
Tobin, Sullivan, Fay & 
Grunebaum
Tom Sullivan
60 William St., Suite 330
Wellesley, MA 02481
Phone: (781) 237-0877
Fax: (781) 237-1101
E-mail: tsullivan@tobinsullivan.com
Tobin, Sullivan, Fay & Grunebaum 
offers legal defense for retail oil 
companies under reservation of 
rights or self-insured and insurance 
coverage litigation.
RETAIl FuEl DEAlERS:
blairs Discount Fuel 
Jim or Trudy Blair
P.O. Box 444
Alburg, VT 05440
Phone: (802) 796-3282
Fax: (802) 796-3615
E-mail: therne@fairpoint.net
Blairs is a retail dealer that provides 
diesel both over the road and off, 
kerosene and heating oil.
linwood Fuel Inc.
John Techiera
25 Braewood St. 
Hyde Park, MA 02136
Phone: (617) 361-2914
Fax: (617) 361-1523
E-mail: Johntex24@yahoo.com
Linwood Fuel offers off- and 
on-road diesel, heating oil and 
kerosene, as well as burner service 
and complete installations.
global oil consumption of 1.8 million barrels per day in 2009, a decline that is
.4 million barrels per day larger than the EIA projected in April.
The EIA notes that the initial data for the first quarter of 2009 shows high oil 
inventories, weak oil consumption and higher-than-expected oil production, all 
of which are maintaining downward pressure on oil prices. Crude oil prices are 
now projected to average $52 per barrel in 2009 and only $58 per barrel in 2010, 
with the latter projection falling $5 below the EIA’s projection released in April.
That’s good news at the pump for consumers, who are projected to pay an 
average of $2.12 per gallon of regular-grade gasoline this year and only $2.30 per 
gallon next year, while diesel fuel users are projected to pay $2.26 per gallon, on 
average, in 2009 and $2.48 per gallon in 2010.
NEFI EXPO Booth Sales Exceed 2007 Totals
The New England Fuel Institute (NEFI) expects a record crowd at its 2009 North 
American Heating and Energy EXPO in Boston on June 9 and 10. Exhibitor booth 
sales for the event have exceeded those from 2007 and thousands of attendees 
are expected at the business and technical seminars. The EXPO also promises 
more than 300 exhibits devoted to Oilheat, propane, heating systems and
accessories, and business services.
The type of energy that Sprague delivers is 
more than a commodity. It is the energy that 
derives from people committed to giving our 
customers the products, support and tools 
they need to stay ahead in a competitive
market.
Learn more about how Sprague can help you: 
Get live customer support at 888-440-4944.
Or take a tour of our interactive resources at 
www.demandmoreenergy.com
Monthly Washington Report
A service of
Legislative & Regulatory Action Center
SM
CONTACTS: (left to right):
Jim Collura, NEFI Vice President for
Government Affairs: jimcollura@nefi.com 
Mark S. Morgan, Esq., New England Fuel Institute
Regulatory Counsel: mark@nefi.com
Dave Rocco, Member Services Specialist: dave@nefi.com
2009 Legislative Update
As we approach the mid-year mark in the first session of the 111th Congress, 
it is dizzying to look back on the past six months and try to make sense of what 
has happened and where we are. The Democratic Congress—emboldened by 
the election of a new President and with stronger majorities on Capitol Hill—
has simultaneously taken on an array of issues of consequence to NEFI mem-bers. We’ve tried to stay on top of the latest developments and communicate 
them to our members, and to advocate on their behalf at every opportunity.
Here is an update on a few issues we are working on:
National Oilheat Research Alliance (NORA) Reauthorization
When NORA was passed into law in 2000, it included a so-called “sunset 
provision” that would require its reauthorization every five years. This second 
“sunset” date is fast approaching and industry groups, including NEFI, are 
advocating heavily for NORA’s renewal. The 2009 reauthorization bill would 
strengthen NORA by allowing for gradual board-approved increases in the 
amount of the check off, expand the definition of heating oil to include bio-blends, 
set the “sunset” at every ten years instead of five, and other important technical 
changes. As this issue of Oil & Energywent to press, bills were being prepared 
for introduction by Senators Jack Reed (D-RI) and Olympia Snowe (R-ME) in 
the Senate and Congressman Peter Welch (D-VT) in the House.
Climate Change & Comprehensive Energy Legislation
Also as this issue went to press, the U.S. House of Representatives’
Energy Committee had taken up a bill that would, among other things,
create a national cap-and-trade program that aims to reduce 2005 levels of 
greenhouse gas emissions by 17 percent by 2020. The bill would give away 
free 85 percent of allowances (essentially, government handouts) to certain 
industries, including utilities. Utilities would be required to use these allow-ances to mitigate the impact of higher utility bills on hardest hit ratepayers 
either through conservation programs, efficiency upgrades or discounted 
rates. NEFI opposes free allowances for utilities without a fair and equitable 
program for oilheat and propane consumers. Additionally, NEFI has
questioned the wisdom of creating a $2 trillion carbon trading market that 
would be made subject to the same speculation that has driven other energy 
commodities. Consumers and small businesses would pay the price.
Reform of Commodity Futures Markets
For well over three years now, NEFI has been a champion for greater 
transparency and accountability (and hopefully as a result, stability) in the 
commodity trading markets. We have had some great success. We have
established a broad national coalition that actively promotes tough new 
legislation and reform-minded nominees to federal posts, helped establish 
and retain a seat on an advisory panel that provides input to federal trading 
regulators, and passed the Close the Enron Loophole Act early last year. 
Perhaps most importantly, consumers now rightly identify speculation as the 
leading cause of increased energy prices rather than so-called “gouging” by 
their local retailer. But, there is much left to do. Investment speculation still 
runs rampant thanks to other loopholes and inadequate oversight. Off-exchange 
“dark market” trading is still the norm. In the U.S. House of Representatives, 
NEFI has endorsed a bill (H.R.977) by Agriculture 
Committee Chairman Collin Peterson (D-MN) that 
would close many remaining loopholes and expand 
transparency requirements, speculative limits and 
anti-manipulation measures to all trading environ-ments and platforms.
Our Future: A Cleaner, Greener Fuel
NEFI has also been working hard to inform members of Congress and
regional policymakers on the great strides being made by the industry in heating 
fuel quality and efficiency. The industry is moving towards a lower sulfur stan-dard that will result in a cleaner burning fuel, and when blended with biofuel, 
the result is a new-age product that meets government’s goal of both protecting 
the environment and reducing dependence on foreign oil. We are also advocating 
for a “correction” of the 90 percent AFUE standard for oil-fired boilers that was 
approved as part of the 2009 stimulus bill, so that more heating oil consumers 
can take advantage of the expanded home efficiency tax credit.
The above are just a few of the top items on our national agenda. Our work 
and the work of the NEFI Legislative & Regulatory Action Center is made pos-sible only through generous contributions by individuals like you and companies 
like yours. NEFI dues alone do not support this important work. Please
consider making a contribution by visiting www.nefiactioncenter.com, calling 
(617) 923-5022 or visiting us at the NEFI booths 716 and 718 at the 2009 EXPO.
Jim Collura
NEFI Vice President for Government Affairs
Acronyms Abound
What You Need to Know About SPCC, TWIC and HME
Thus far, 2009 has been a watershed year for federal regulatory activity. 
The push to complete ongoing rulemakings during the closing months of the 
Bush administration and the new regulatory priorities of President Barack 
Obama have resulted in an unprecedented wave of new and proposed rules 
during the first six months of this year that directly affect the Oilheat, propane 
and petroleum marketing industry. This six-month mark is a good time to 
stop and review the status of a few of the many ongoing rulemakings that 
promise to shape industry compliance efforts and the way you conduct the 
day-to-day operations of your business.
SPCC for Aboveground Storage Tanks
The Spill Prevention, Control, and Countermeasure Plans (SPCC)
rulemaking was first finalized in 2002. Since then, a series of amendments 
meant to fine-tune the final SPCC rule have been adopted. Each time the 
SPCC rule is amended, the compliance date for final SPCC plan revision and 
implementation has been extended. 
The final set of SPCC amendments were issued on Dec. 5, 2008. Those 
amendments offer streamlined compliance for bulk facilities with 10,000 gallons 
or less of aboveground storage, provide compliance flexibility with fencing and 
lighting requirements, and clarify the definition of “facility” and “loading rack” 
in a way that benefits small bulk plant operators. More importantly, the amend-ments eliminate the SPCC provision requiring cargo tank vehicles be parked 
within secondary containment structures at bulk plant facilities—significant 
regulatory relief for heating oil dealers that the New England Fuel Institute 
(NEFI) worked very hard to attain. The SPCC amendments were set to go into 
effect by Feb. 3, 2009, but got caught up in the regulatory freeze imposed by the 
If you would like more information on how NEFI’s Legislative & Regulatory
Action Center serves your interests, and how you can contribute to our annual 
efforts, please email jimcollura@nefi.com, or telephone 617-924-1000.
COMMITMENT COMES WITH NAMES ATTACHED
WE ARE PLEASED TO RECOGNIZE OUR VALUED SUPPORTERS Legislative & Regulatory Action Ce
SM
Visit www.NEFIActionCenter.com
$5,000 or more
Arlex Oil Corp.  Lexington, MA
$3,500 or more
Buckley Heating & Cooling  Wakefield, RI
Champion Energy  New Rochelle, NY
MacFarlane Oil  Dedham, MA
Scott-Williams, Inc.  Quincy, MA
$2,500 or more
W.H. Riley & Son Inc.  North Attleboro, MA
L.E. Belcher, Inc.  Springfield, MA
Noonan Energy Corp.  Springfield, MA
$1,750 or more
CK Smith  Worcester, MA
Medway Oil Co.  Medway, MA
$1,000 or more
Anderson Fuel  North Scituate, MA
Densmore Oil Co.  Mystic, CT
D.F. Richard  Dover, NH
Energy Kinetics  Lebanon, NJ
Fraticelli Oil Co.  Leominster, MA
M&T Oil  South Boston, MA
Norbert E. Mitchell  Danbury, CT
Northboro Oil Co.  Northboro, MA
Palmer Gas Co./Ermer Oil Co.  Atkinson, NH
Kerivan-Lane Inc.  Needham, MA
$600 or more
B&B Oil  Charlestown, MA
Blue Cow Software  Lynnfield, MA
Boston Steel & Mfg. Co.  Malden, MA
Bourne’s of Morrisville  Morrisville, VT
Brideau Oil Corp.  Fitchburg, MA
D. Ferruccio & Son Inc.  Hudson, MA
Dutchess Oil Co.  Millerton, NY
Fuel Services Inc.  Westfield, MA
Gault Inc.  Westport, CT
Gillespie Fuels, Inc.  Northfield, VT
Goodrich Oil Co. Inc.  Newport, NH
Gottier Fuel Co. Inc.  Rockville, CT
Guy Nido, Inc.  Wilmington, VT
Haffner’s Service Stations, Inc.  Lawrence, MA
Hall Oil Co.  South Dennis, MA
Holden Oil Inc.  Peabody, MA
Homestead Fuel Inc.  Ellington, CT
Lakeside Oil Co. Inc.  Marlboro, MA
Lees Oil Service Inc.  Westport Pt., MA
J.J. Sullivan  Guilford, CT
John A. Healy & Sons  Westford, MA
Julian’s LLC  Medway, MA
Juniper Farms Bolton Oil, Inc.  Hudson, MA
Murphy Fuel Corp.  Waltham, MA
Needham Oil & Air LLC  Needham, MA
…$600 or more
Pioneer Propane Co.  Harrison, AR
Rand-Handy Oil  Marshfield, MA
Rowayton Fuel & Oil Co. Inc.  Norwalk, CT
Reggie’s Oil  Quincy, MA
Reliable Oil & Heat  Glenbrook, CT
Sherman Oil Co.  West Brookfield, MA
Sippin Energy Products  Monroe, CT
Sochia’s Oil & Gas  East Douglas, MA
Star Petroleum  Foxboro, MA
Swanzey Oil  Swanzey, NH
Town Oil Co.  Wethersfield, CT
Westmore Fuel Co. Inc.  Greenwich, CT
Winthrop Fuel Co.  Winthrop, ME
$300 or more
Ashley Fuel Inc.  Beverly, MA
Benway Oil Co.  Milton, MA
Braley & Wellington  Worcester, MA
Cetane Associates  Ellicott City, MD
Chapman Fuel, Inc.  Gardiner, ME
Cocard/Richmond Financial Svs.  Beverly, MA
Columbus Oil Co.  Swansea, MA
Continental Fuel Co.  Bridgeport, CT
EP Cotter  Norwood, MA
Glendale Oil Service Inc.  Glendale, RI
Hiller Fuels, Inc.  Marion, MA
Howell Fuel Inc.  Fairfield, CT
John’s Fuel Service  Lynn, MA
Landry & Martin Co.  Pawtucket, RI
Lemay Oil Co.  Hartford, CT
Madison Oil Co. Inc.  Madison, CT
McKusick Petroleum Co.  Dover-Foxcroft, ME
Micheletti Oil Service, Inc.  Johnston, RI
Pallett Oil Co. Inc.  Chesapeake, VA
Todd Oil / Div. of Rose’s Oil Svc.  Gloucester, MA
Spring Brook Service, Inc.  New Britain, CT
Stocker Oil Co.  Peabody, MA
Wehof Forms  Somerville, NJ
$100 or more
Arrow Fuel  Seekonk, MA
Blanchard Oil  Orleans, VT
Community Oil Company  Cambridge, MA
East Providence Fuel Oil  East Providence, RI
Guardian Fuel  Westerly, RI
Gray, Gray & Gray  Westwood, MA
Harvard Oil  Harvard, MA
Hilton Oil Co.  Lawrence, MA
Interstate Biofuels  Sudbury, MA
Medway Oil Co.  Medway, MA
Niccoli Bros. Oil Inc.  Brockton, MA
People’s Fuel, Inc.  Gardner, MA 
Perillo Brothers Fuel Corp.  Framingdale, NY
Obama administration on Inauguration Day. The 
amendments will now be effective Jan. 14, 2010.
Extension of the SPCC Deadline for Plan Revision 
and Implementation
It was widely expected that the Environmental 
Protection Agency (EPA) would extend the current 
July 1, 2009, compliance deadline for SPCC plan 
revision and implementation in the wake of the De-cember 2008 amendments. In fact, the EPA was set 
to issue a proposed rule that would extend the SPCC 
deadline to Nov. 20, 2009. That rule fell victim to the 
regulatory freeze and was withdrawn before it was 
even proposed. Since that time, NEFI has been lob-bying the EPA intensively, both in public comment 
submissions and meetings with regulators, in an effort 
to extend the July 1, 2009, SPCC compliance dead-line. NEFI requested a one-year delay for SPCC 
compliance, in order to give bulk plant operators time 
to employ the regulatory relief provisions made avail-able in the December 2008 amendments. NEFI’s 
efforts on this front are already bearing fruit. 
The EPA recently announced that a new proposed 
rule extending the SPCC compliance date has been 
sent to the White House for approval. Details of the 
proposed extension have not been revealed, though 
inside sources hint that it will likely be at least a year 
in duration, if not longer. The new rule is likely to be 
finalized before July 1, 2009—a key victory for NEFI 
members.
Coordination of TWIC and HME Driver Security Back-ground Checks and Fingerprinting Requirements
Both the U.S. Department of Transportation 
(DOT) and the Transportation Security Administra-tion (TSA) require security background checks and 
fingerprinting for hazardous material drivers. The 
DOT requirements are part of the hazardous materi-als endorsement (HME) program for CDL license 
holders. The TSA requires the security background 
check and fingerprinting as part of the Transportation 
Worker Identity Card (TWIC) regulations for secu-rity sensitive port facilities. Both these driver back-ground check and fingerprinting requirements are 
identical and performed by the same agencies, yet a 
driver who requires both TWIC and an HME must 
undergo the process twice. 
Not only does this add an unneeded compliance 
cost, but also requires additional off-duty time to 
undergo duplicate security checks involving travel to 
processing centers far from a driver’s base of opera-tion. NEFI has been working with other national trade 
groups, the U.S. Small Business Administration 
(SBA), the TSA and the U.S. DOT since last August 
in an effort to end this needless duplicity in security 
background check requirements. A single driver 
background check and fingerprinting standard would 
save NEFI members money, as well as avoiding need-less driver absence from delivering product. This is 
an ongoing effort that will hopefully bear fruit in the 
near future. In the meantime, Congress is slated to 
address this problem in upcoming legislation.
Mark S. Morgan, Esq.
New England Fuel Institute Regulatory Counsel
2009 CONTRIBUTORS
As of May 18, 2009
12 • OIL&ENERGY
Q&A
EIa’s Howard gruenspecht
the EIA has been around for more than
30 years. Why was it created by Congress?
Those familiar with discussions at the 
time suggest that there was a desire for the 
government to have an independent source of 
energy information, instead of having to rely 
entirely on data provided by the industry.
how does the EIA, as a federal agency, stay 
insulated from outside political pressures?
The Energy Information Administration is 
considered to be one of the federal government’s 
statistical agencies, all of which operate with 
considerable independence with respect to 
their data products. In addition, Section 205 of 
the Department of Energy Organization Act
explicitly states that the EIA administrator shall 
not be required to obtain the approval of any 
other officer or employee of the department in 
conjunction with the collection or analysis of 
any information; nor shall the administrator 
be required, prior to publication, to obtain the 
approval of any other officer or employee of the 
United States with respect to the substance of 
any statistical or forecasting technical reports 
which he has prepared in accordance with law. 
This language, and the professionalism of EIA 
staff, has been quite effective in keeping
EIA insulated from political pressures.
how has the agency’s mission or product 
output changed? Are there any areas of
research it has added or dropped since its 
creation? If so, why? Who determines what 
projects to undertake?
The EIA’s program has evolved over
the years. For example, since 2001 EIA has 
taken on responsibility of reporting on 
weekly natural gas storage inventories, after 
an industr y association decided to stop
collecting this data due to concerns over legal 
liability. Faced with unacceptable time lags
in the availability of monthly natural gas 
production data collected through voluntary 
cooperation w ith the st ates, EIA began
collecting its own monthly data on natural gas 
production in 2006. 
Pursuant to direction from Congress
during the 1990s, EIA has also increased its 
data collections related to greenhouse gas 
emissions and alternative fuels. Ultimately, 
decisions regarding the content of EIA’s
energy information program rest with the 
administrator of EIA and with the Congress, 
which provides the funds for the operation
of the agency.
We constantly solicit input from our respon-dents and from other stakeholders regarding the 
content of our energy information program. 
Biofuel mandates, along with the Renewable 
Fuel Standard, guarantee that renewable 
fuels will be part of the nation’s future.
does the EIA track production and pricing
for renewable fuels or plan to do that in
the future?
Biofuels and other renewable fuels are 
definitely a growth area for EIA data collection 
and analysis efforts. The Energy Policy Act
of 2005 asked for more data in the area of 
ethanol and other biofuels, and Congress has 
recently provided funds for this purpose. EIA 
is planning to launch a monthly survey on 
biodiesel production this summer.
Beginning in January, we significantly 
upgraded our collection of ethanol data on
a monthly basis, and plan to extend these 
improvements to the weekly ethanol data 
beginning in 2010.
how could home heating oil and propane 
dealers and wholesalers benefit from EIA 
data? Which reports should they monitor to 
know what trends and projections would 
impact their products?
During the heating season, EIA works in 
cooperation with the states to collect heating 
MANY ENERGY MARKEtERS ANd FINANCIAl ANAlYStStAKE FOR GRANtEd thE PlEthORA
of statistics made available from the government that provide up-to-date price and
supply information for fuels including heating oil, gasoline and natural gas.
Most of those numbers come from the Energy Information Administration 
(EIA), an independent group within the U.S. Department of Energy (DOE), 
with the sole purpose of publishing unbiased information and analysis for 
public and government use. In addition to weekly supply and price updates, 
the EIA also produces outlooks that forecast energy use for periods of time 
ranging from the rest of the year to decades into the future. 
Leading this agency with a nearly $100 million budget is Acting
Administrator Howard Gruenspecht, who has been working with energy 
policy for more than 25 years. Gruenspecht originally joined the DOE
in 1991 as deputy assistant secretary for economic and environmental 
policy and was named EIA deputy administrator in 2003. His career
accomplishments at the DOE have been recognized with three Presidential rank Awards. 
Gruenspecht recently answered Oil & Energy’squestions about how the group
plans to incorporate biofuel statistics, how a government agency can remain politically 
independent and more.
Howard Gruenspecht
Biofuels and other renewable fuels are definitely 
a growth area for EIA data collection and analysis 
efforts. The Energy Policy Act of 2005 asked
for more data in the area of ethanol and other 
biofuels, and Congress has recently provided funds 
for this purpose. EIA is planning to launch a monthly 
survey on biodiesel production this summer. 
–EIA Acting Administrator Howard Gruenspecht Continued on page 14…

14 • OIL&ENERGY
Q&A
EIa’s Howard gruenspecht
oil and propane prices on a weekly basis. EIA 
also issues heating oil and propane inventory 
data on a weekly basis.
Finally, the residential and commercial 
buildings energy consumption surveys provide 
infor mation on heating and other fuel-consuming equipment at the end-use level. 
Where does the EIA get its numbers to produce 
its weekly production and price reports?
EIA develops its weekly data from weekly 
surveys of importers, refiners, terminals and 
distributors of petroleum products.
how have better technology and computing 
power impacted the agency’s ability to
create projections and models, as well as 
collect data?
EIA makes extensive use of information 
technology for data collection, data process-ing, and data dissemination. The application 
of technology has enabled EIA to reduce
burdens on its respondents, reduce costs and 
improve both the quality and accuracy of its 
data collection programs.
For ex ample, t he collect ion of d at a 
through the Internet rather than on paper 
forms reduces the need for steps such as
keypunching data from paper forms, which 
reduces opportunities for error. We are also 
introducing systems that flag warnings or 
errors for respondents as they enter data
online, saving them and EIA the annoyance 
and cost of a subsequent follow-up call to
address possible discrepancies.
Advancements in technology have also 
e n able d c omp a r able i mprove me nt s i n
proce s si ng s ystem s a nd d i s sem i n at ion
practices. Dissemination improvement s 
should be readily apparent to regular users 
of the EIA Web site, with the addition of 
features such as the state energy profiles that 
provide a portal to all of EIA’s most current 
state energy data.
More improvements are pending—stay 
tuned to our Web site, www.eia.doe.gov, for 
further developments. 
Are there any factors that have made forecast-ing prices or collecting data more difficult?
With respect to data collection, EIA
must turn to knowledgeable contacts in
organizations that respond to our surveys
to resolve questions when apparent discrepan-cie s ar i se. In some c a se s, mergers and
acquisitions among the respondents to EIA 
surveys, and the turnover of skilled staff
at respondent companies, has made it more 
difficult to get substantive resolution of such 
discrepancies in a timely manner. Forecasting 
prices has never been easy, even in the
short term. We are planning ways to make
the uncertainty surrounding our short-term 
forecast s clearer, based on infor mation
already available in energ y futures and
options markets.
In the long term, oil markets can be
heavily inf luenced by above-the-ground
factors, including geopolitics and policy
decisions in key producing countries, as well 
as by below-the-ground factors, such as the 
amount of oil in place. In the long term,
we explicitly recognize that a wide range
of price outcomes is possible, and develop
a variety of cases that reflect a wide range of 
oil price scenarios. 
the EIA offers a long-term energy outlook 
for 2030. With the potential for price
volatility in the last year, how can analysts 
look that far ahead?
Our long run projections do not reflect 
volatility, even though we know that energy 
markets are inherently volatile. As noted 
above, we do provide projections for a wide 
range of oil price cases, which can help to 
illuminate the implications of different
price scenarios.
Is there any pending or possible legislation 
the EIA thinks could impact long-term energy 
prices, as the report was created based on 
laws before President Barack Obama was 
elected? If so, what could they change?
EIA is the independent statistical and 
analytical agency within the Department of 
Energy. Our mission is to produce objective, 
timely and relevant data, projections and 
analyses to assist policymakers, help markets 
function efficiently and inform the public.
We do not promote, for mul ate or t ake
positions on policy issues, and our views 
should not be construed as representing
those of the Department of Energy or the 
administration. At the request of the admin-istration and Congress we do produce special 
reports that analyze policy proposals and
report their projected impacts. 
In April 2009, for example, EIA issued
one report that updated the Annual Energy 
Outlook 2009 reference case to reflect the 
provisions of the American recovery and 
reinvestment Act, the law more commonly 
referred to as the stimulus package that was 
enacted in February 2009. We also issued
an analysis of a proposal for a renewable
electricity standard based on language in the 
House discussion draft of energy and climate 
change legislation. Like all EIA reports,
these documents are publicly available on
our Web site. 
do you expect the current economic uncer-tainty to keep crude oil prices suppressed 
this summer?
As noted above, it is very hard to forecast 
prices, even in the short term. The current 
econom ic dow nt ur n i s h av i ng a m ajor
effect on global oil demand, and demand will 
likely be sensitive to the future trajectory of 
economic activity. Oil is a global market,
so what matters for oil prices is worldwide 
economic activity, not just what happens
domestically. Supply developments are also 
important for prices. Key factors to watch
are trends in inventories and the extent to 
which OPEC members are able to maintain 
their agreed production targets. 
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…Continued from page 12
The current economic downturn is having a major effect on global oil demand, and demand will 
likely be sensitive the future trajectory of economic activity. Oil is a global market, so what 
matters for oil prices is worldwide economic activity, not just what happens domestically.
–EIA Acting Administrator Howard Gruenspecht
Thanks to all our
customers and suppliers 
for 10 successful years!
TOTAL ENERGY SOLUTIONS
LLC
100 International Drive, Suite 260, Portsmouth, NH 03801  877-436-9812
Hats off to you guys 
for helping me meet 
MY customers needs.
Happy Birthday, TES!
Thanks to all our
customers and suppliers 
for 10 successful years!
TOTAL ENERGY SOLUTIONS
LLC
100 International Drive, Suite 260, Portsmouth, NH 03801  877-436-9812
Hats off to you guys 
for helping me meet 
MY customers’ needs.
Happy Birthday, TES!
16 • OIL&ENERGY
Efficiency
thROUGh thEAMERICANRECOVERY ANd
rei nve st ment Act of 20 09, t he feder a l
government will furnish billions of dollars
in the form of tax credits and rebates for
companies and individuals willing to upgrade 
to more energy efficient equipment. That’s not 
the only support available to equipment 
m anufact urers and compan ie s of fer ing
efficiency services, however, as many states 
also have programs that offer aid, often
with support from the stimulus bill. While
Oil & Energ yhighlighted details of the
federal program in the April issue, we now look 
at some of the unique state-level incentives.
As with any tax program, be sure to consult 
an accountant before marketing or taking 
advantage of these offerings.
CONNECtICUt
Since July 1, 2007, the state’s Office of 
Policy and Management (OPM) has offered
a $500 furnace and boiler replacement rebate 
program for existing residential buildings. 
The rebate program for Connecticut 
households is designed to encourage home-owners to replace their existing furnaces
or boilers with more energy efficient models, 
and to upgrade or repair their existing
residential furnaces or boilers to achieve 
greater heating efficiency. 
The rebate is available for oil, propane or 
natural gas furnaces and boilers bought
between July 1, 2007, and June 30, 2017.
rebates are available for replacement natural 
gas furnaces or boilers that meet or exceed 
federal Energy Star standards, and for propane 
and oil furnaces and boilers that are at least 
84 percent efficient. The amount of the rebate, 
wh ich dep end s on hou s ehold i ncome,
decreases as income rises. 
The OPM recently released new application 
forms to apply for the rebate. For information, 
call the OPM at (866) 940-4676.
MASSAChUSEttS
Massachusetts allows a 15 percent credit of 
up to $1,000 against the state income tax for 
the purchase of a renewable-energy system, 
including installation costs, for residents. The 
credit can be carried through for three years if 
the amount is greater than the resident’s income 
tax liability. Eligible technologies include solar 
water and space heating, photovoltaics (PV) 
and wind-energy systems.
NEWJERSEY
The New Jersey Board of Public Utilities 
(NJ BPU) offers a Home Performance with 
Energy Star Program for homeowners that 
want to improve the energy efficiency of their 
homes. Qualifying measures include HVAC 
improvements, air sealing, appliance upgrades 
and the installation of better insulation, as 
well as safety measures like radon and smoke 
detectors. In order to receive incentives from 
this program, work must be performed by
a BPI-certified contractor. 
The Home Energy Assessment Program 
provides a home energy assessment for $125 
(a $300 value) and will also provide coupons 
for 10 free compact fluorescent light bulbs.
The homeowner can also receive a cash 
rebate or low-interest loan for the installation 
of improvements identified in the home
assessment. There are different levels of
rebates and loans depending on the amount 
of energy conserved. The more efficient the 
improvements are, the better terms are for 
residents. In addition, the completion of at 
least $2,000 worth of improvements within 
three months of the home assessment entitles 
the homeowner to a refund of the $125 home 
assessment fee.
Contractors also can claim incentives 
through the program. BPI-certified contractors 
can qualify for low-cost training and discounts 
on diagnostic equipment. Contractors can call 
(866) NJSMArT for more information.
Legislation has also been proposed that 
would require NJ BPU to offer similar financial 
incentives for new high-efficiency heating oil 
equipment (85 percent efficient or higher) that 
is currently offered for gas equipment. The 
funding source would be the societal benefits 
charge (SBC) assessed on utility bills of gas 
and electric customers.
PENNSYlVANIA
Gov. Ed rendell recently announced
$25 million for the state’s High Performance 
Building program, which will provide grants 
and loans to families and small businesses 
constructing or renovating buildings that
meet new standards that measure a building’s 
overall sustainability. 
Funds are available to anyone building
or renovating a primary residence and to
businesses with 100 or fewer full-time employees. 
These loans could spur homeowners to take 
on l a rger project s, wh i le a l s o helpi ng
equipment sales.
Loans of up to $2 million are available for 
small businesses; the maximum loan for an 
individual residential project is $100,000. 
Matching funds of at least $1 for every $1 of 
program funds are required, and applicants 
must provide evidence of matching funds.
For information, visit www.newpa.com.
RhOdEISlANd
rhode Island offers a personal tax credit 
for PV systems, solar hot water systems, active 
solar-heating systems, wind-energy systems 
and geothermal-energy systems for residents. 
The tax credit is equal to 25 percent of the 
system cost. The credit is available to the
resident or business that pays for the system.
S ol a r hot-water s y stem s mu st h ave
a minimum collector area of 60 square feet 
and must include a storage tank that holds at 
least 80 gallons. Solar hot-water systems up to 
$7,000 are eligible for the full credit. For more 
about the systems available for the credit and 
where to apply, see www.energy.ri.gov.
VERMONt
Efficiency Vermont provides some financial 
incentives for residential customers to install 
energy efficient equipment in their homes. 
While there are rebates for a variety of products, 
from lighting fixtures to refrigerators, there are 
also rebates for HVAC equipment.
Energy Star-rated furnaces with ECM fan 
motors and central air conditioning units are 
each eligible for a $100 rebate. Additionally, 
contractors can receive a $50 rebate for install-ing energy efficient HVAC equipment. 
Addit ion al se a son al rebate s m ay be
available as well. See www.efficiencyvermont.org
to learn more. 
State Support
Looking at Government Incentives Beyond the Federal Level
For information about energy efficiency rebates for every state, along with more about federal incentives, see www.dsireusa.org.
JUNE 2009 • 17
remembrance
ChARlES thOMAS MAYhAVE PASSEd AWAY ON
May 7, 2009, at 90 years old, but his legacy in 
the Oilheat industry will surely live on, from 
the technicians he personally trained and 
inspired to the curriculum he developed for 
the New England Fuel Institute (NEFI).
Thomas’ work was so respected that
in 2004, the Charles E. Thomas Lecture
room was dedicated to him at NEFI’s training 
facility in Watertown, Mass. For his many 
contributions to the industry, Thomas was 
also awarded a Legend of Oilheat Award in 
March 2000.
“Charlie Thomas was one of the most influ-ential people in my life,” said Bruce Marshall, 
training coordinator at Emerson Swan. “He was 
my instructor at NEFI back in 1974 and I learned 
more from him than any other teacher in my life. 
He taught me not only how to fix oil burners, 
but how to deal with people. He was my mentor, 
saw potential in me and told me I could go as far 
as I wanted in this industry. I feel privileged to 
have had Charlie Thomas in my life and will 
miss him very much.”
Thomas, a Boston native, graduated from 
Mechanic Arts High School. His career in the 
Oilheat industry began following a chance 
encounter with a repair technician. While at 
a friend’s house one day, Thomas watched the 
uniformed technician professionally go about 
his business of fixing the home’s heating unit. 
That incident directly led him to pursue
a career in the Oilheat business, and the
longer he was in it, the more he enjoyed
accepting the challenge of servicing burners 
and receiving compliments from satisfied 
customers.
He first worked at Timken Silent Automatic 
Oil Burners, later going to Glendale Coal & Oil, 
Esso Oil, Bonded Oil, Atlas Oil and Grimes Oil.
In 1965 he was asked to teach oil burner 
service and installation courses at Mass Trade 
Shops, where he met Charles Burkhardt, who 
was then the executive vice president and 
treasurer of NEFI. When Mass Trade Shops 
closed its oil division in 1971, Thomas came 
to NEFI, where he was appointed director of 
training in 1972. In that position he developed 
a curriculum for the traveling school and 
implemented those programs in many cities 
in New England. He also initiated an Oilheat 
training program for the inmates at the Con-cord Correctional Institute.
Thomas once said that one of the keys to 
his longevity in the business was staying on 
top of new developments in the Oilheat indus-try.
He was also noted for his compassion and 
patience. Dave Bessette, currently the vice 
president of service at Arlex Oil Corporation 
and a former National Association of Oil Heat 
Service Managers (NAOHSM) president, cites 
Thomas as a key figure in his career and the 
first to suggest he become an instructor.
Bessette was introduced to Thomas in 1974 
after admitting to his instructor that he was 
unable to follow the lessons he was taking at 
NEFI.
“On my lunch hour, Charlie tutored me,” 
Bessette said. “He was patient, soft spoken; he 
encouraged me and made me think on my 
own. I was able to keep up with the rest of the 
class and completed the course within the 
allotted time.” 
Charles Thomas, center, with his wife of
70 year s, Pauline, at the de dic ation of
the Charles E. Thomas Lecture Room at
the NEFI training facilit y in Water town, 
Mass., in 2004.
longtime Instructor leaves lasting Impression
18 • OIL&ENERGY
AREE
At A CONFERENCE FUll OF SESSIONS CREAtEd
to help home heating retailers and equipment 
manufacturers adapt and diversify while
the worldwide economy struggles through
a recession, the opening speaker was a bit of 
a surprise—an optimist.
Joel Naroff, the chief economist with
TD Bank, stressed that his nickname “the 
Optimistic Economist” was not an oxymoron 
as he spoke at the opening of the 2009
Atlantic region Energy Expo (ArEE) in
Atlantic City in early May. yet while he 
preached optimism during a slow economy, 
he also said that caution must now be applied 
in all aspects of business as we move forward 
into an uncertain future.
“About the only thing we know is that 
future growth will be much slower than
the last 20 years,” said Naroff, who is also 
president of Naroff Economic Advisors. “you 
can’t get rid of deficits without tax increases 
and it will take at least five to 10 years for us 
to clean up this mess we’re in now.”
While the worldwide economy takes time 
to recover, Naroff said the price of oil will 
probably continue to fluctuate.
“If we’re at $50 in the teeth of a worldwide 
recession, what happens 12 to 18 months from 
now when the economy starts to come back?” 
he asked. “I think we learned that $140 is
a backbreaker, but is $100 out of the question? 
I don’t think so.”
Na rof f opt i m i st ic a l ly pred icted t he
government would introduce new regulations 
to keep the commodities market in order, but 
again tinged that with caution.
“The government can come up with clear 
regulations, but you cannot prevent people 
from using commodities as a hedge,” he said. 
“We went too low with the price of oil [in 
February]; we probably will go too high again. 
There will be volatility.”
dIStIllAtE: thENEWGASOlINE
One reason prices will likely continue
to f luctuate, regardless of what the U.S.
government does, is international demand
for distillate fuels, according to Alan Levine, 
a senior vice president with Morgan Stanley 
Global Wealth Management, who spoke
after Naroff.
“Internationally, demand for oil has
been growing more rapidly than refining
capabilit y,” said Lev ine, who has more
than 35 years of experience as petroleum 
specialist. “The demand has outpaced non-OPEC supply.”
A lot of this demand has come from Europe, 
where diesel demand has consistently grown 
since the 1990s. China’s pre-Olympic building 
surge also helped stoke demand. Levine
said that because of the rapid rise of distillate 
demand, it was inevitable prices would rise
as well.
“The United States is now a net exporter 
of d i st i l l ate s a nd t he m a rg i n a l cost of
production has r isen ver y dramatically
because of the difficulty getting oil from
the ground,” he said. “Supply and demand 
caused much of the price rise.”
When Fuel Merchants Association of
New Jersey Executive Vice President Eric 
DeGesero asked about what appeared to be 
solid evidence speculation played a large role 
in the price surge, Levine held his ground.
“I believe the role of speculation to be far 
exaggerated when you look at the demand in 
countries such as China,” he said. “I would 
expect that commodities will continue to rise, 
it’s really nothing unusual, except for the 
depth of the fall and the height of the rise in 
the last year.”
NORA UPdAtE
With those well-respected economic
experts kicking off ArEE predicting higher 
prices—though probably not matching last 
year—many of the following sessions focused 
on how companies will have to adapt.
John Huber, president of the National 
Oilheat research Alliance (NOrA), which 
held its board meeting during the expo, also 
had a presentation about the group’s areas of 
focus as efficiency and competition with 
other fuels becomes more prevalent.
AREE Focuses on Adaptation, diversification
Photo Credit: Tony Rosa
Continued on page 20…
JUNE 2009 • 19
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Industry News
OBAMA tAKESACtIONtOAdVANCEBIOFUElSPROdUCtION
President Barack Obama announced in May that his administration is taking several steps 
to advance biofuels research and commercialization. The president signed a directive to help 
preserve biofuel industry jobs and to establish the Biofuels Interagency Working Group, which 
will develop the nation’s first comprehensive program for advancing the biofuels market.
The new Biofuels Interagency Working Group will be co-chaired by the secretaries of 
Energy and Agriculture and the EPA administrator, and it will work with the National Science 
and Technology Council’s Biomass research and Development Board. It will use existing 
authorities and identify new policies to support the development of next-generation biofuels, 
increase the use of flexible-fuel vehicles and assist in retail marketing efforts. 
The group will also coordinate policies for the infrastructure needed to produce and
deliver biofuels and will work toward the sustainable production of biofuel feedstocks, taking 
into consideration land use, habitat conservation, crop management practices, water
efficiency, water quality impacts and lifecycle assessments of greenhouse gas emissions.
20 • OIL&ENERGY
“We have to respond to what Washington, 
D.C., is doing,” he said, referencing potential 
energy policy to combat global warming,
including a cap and trade program. “We are 
not big enough to change it.”
Citing that Oilheat use by household
has decreased by 30 percent over the last
40 years, and may need to do so again, Huber 
said that NOrA must balance both near- and 
long-term factors. 
While there will be an effort to look at 
higher blends of biofuels above 5 percent in 
current equipment, as well as the integration 
of solar, one of NOrA’s immediate goals is 
looking closer at sulfur content in fuel and
the calls for lowering it by government and 
environmental groups.
NOrA will also continue to look beyond 
fuel, as it rolls out its new Energy Conservation 
Analysis program and certification. Instead of 
making an all-encompassing home energy 
program, NOrA designed the program on heat 
creation and distribution, knowing that as 
equipment becomes more efficient, companies 
will need new services to provide additional 
revenue streams. The program also does
not require a huge investment in additional 
equipment for most home heating companies.
“If we can provide high efficiency biofuels, 
we become the green fuel,” Huber said. “If
we can do this, there’s no reason Oilheat
can’t be the solution for global warming and 
energy security.”
dECIdINGtO dIVERSIFY
Even though many companies may decide 
it is inevitable they need to diversify their
core home heating oil business to include
a product such as home energy audits, it’s not 
a decision to make lightly, according to David 
Singer, president of robison Oil of New york, 
and founder of Comfort Save Solutions,
a subsidiary of robison that specializes in 
energy conservation.
“Diversification is a painful process,” he 
said. “It might sound good on paper because 
you have a captive customer base, but you 
could really be taking your eye off the ball.”
Singer said that many companies choose 
to diversify but do not give the new company 
a chance to succeed, because they do not treat 
it like a standalone company. Instead, they 
may share staff, equipment and marketing 
dollars. Singer said that just because someone 
might make a great heating oil equipment sales 
manager does not necessarily mean they
can also market a whole line of efficiency 
equipment as well.
Once the company’s identity and staff is 
established, developing the proper program 
is necessary. With so many home energy 
audit protocols to choose from—such as 
those offered by the Building Performance 
Institute (BPI), the New york State Energy 
re s e a rc h a nd D e ve lopme nt Aut hor it y
(NySErDA) and NOrA—it took Comfort 
Save Solutions about two years to develop
the right process.
“If you want to be successful, you have to 
go with the times and what the customers 
want,” said Dav id Fein, robison’s sales
manager, who helped develop the program. 
Fein worked to increase the odds that
each energy audit would result in at least some 
sales for the company. Instead of giving
a lengthy report to the resident like the
BPI program provides, Fein’s team talks to 
them immediately after the audit to talk about 
some steps they can take.
“you have to be committed if you’re going 
to diversify like this,” Singer said. “you need 
to come up with a budget and stick with it and 
believe in the product. If your staff feels they’re 
selling something that is not real, you will
lose employees.”
tRUEVAlUE
With the many risks of diversification, 
many business owners may simply be looking 
at how to increase the value of the one they 
own. Steve Abbate of Cetane Associates gave 
a presentation at ArEE about the changing 
way heating oil companies need to look at 
business valuations as margins continue to 
shrink and other costs increase.
“This business used to be so simple,”
Abbate said. “Everyone went to the rack, 
bought fuel, marked it up, made money on the 
fuel and gave the service away to attract
the fuel business. There was competition to 
acquire fuel companies and the value of
a business was based on how many gallons 
delivered, how many customers were on auto-matic delivery and what the margins were.”
It’s not so simply anymore, and Abbate
said that measures such as increasing the 
customer base and selling more gallons also 
don’t guarantee better profits.
“If you have price-protected sales, there 
may be times when you don’t want to sell any 
more gallons if the costs are greater than
your sales price,” he said. “We saw companies 
shed commercial business last year because 
there was no cash flow to support the gallons. 
If you have to drive 20 miles off your route
to get to a delivery are those gallons making 
you money?”
While there are some broad methods that 
can serve to help your business long-term, 
such as creating a business plan that looks
at new revenue streams, Abbate also offered 
some quick ways companies can increase
their cash flow.
“Why do you give your customers 30-day 
terms when our suppliers are asking us for
10 days or less?” he asked. “Make payment 
due upon receipt and no later than 10 days. 
Electronic delivery systems where you leave
a priced out ticket and envelope will help.”
Abbate also suggested moving service 
contract renewal dates to the winter, for
a variety of reasons. It not only allows the 
entire summer for technicians to perform 
tune-ups, it improves cash flow during the 
summer and utilizes the service labor during 
normally slow months.
Another service technique Abbate has
seen positive results with is moving to a flat 
rate billing system. This leads to increased 
customer satisfaction, as they are able to price 
out work before it is performed. It can also 
create less billing complaints down the line 
as people respond to service they did not
think was adequate. To further reduce billing 
c ompl a i nt s, A b b at e r e c om me nd s t h at
technicians receive payment on the day they 
perform service—just like most repairs for 
washers and driers. 
“Would you rather collect on a service call 
when the work is done and the customer is 
satisfied or send them a bill two weeks later 
when the customer has time to consider how 
much they had to pay?” he asked. “The bill
in the mail is a triggering event that leads to 
a phone call about the invoice and other
questions about their account.
For more tips, including this and other 
presentations from Abbate, see Cetane’s Web 
site www.cetaneassociates.com. 
“If we can provide high efficiency biofuels, we 
become the green fuel. If we can do this, there’s 
no reason Oilheat can’t be the solution for global 
warming and energy security.” 
-John Huber, NORA president
…AREE
Photo Credit: Tony Rosa
JUNE 2009 • 21
Adams Mfg. Co.
Booth 347
Jeff Dubasak
9790 Midwest Ave.
Cleveland, OH 44125
Ph: 216-587-6801
Fax: 216-587-6801
adamsx@att.net
According to Adams Mfg. all of their oil-fired 
condensing models (A(C,L,S)HEO) series 
qualify for the higher than 
90 percent AFUE tax credit, 
a nd a re t he on ly ser ie s
of Energ y St ar-rated oil
furnaces that qualify. These 
models are available in four 
dedicated configurations 
(u p f l o w, c o u n t e r f o w,
hor i zont al and lowboy).
The input range is 50,000 
btu/hr through 115,000 btu/
h r w it h a choice of t he
Adams Interburner or Beckett NX burner 
platform. The air handler option is either
a 1,000 cfm or 2,000 cfm capacity.
Advanced Fuel Solutions, Inc.
Booth 406
Paul Nazzaro, Sr. 
162 Park Street, Suite 301
North Reading, MA 01864
Ph: 978-664-5923
Toll Free: 866-213-3219
info@yourfuelsolution.com
www.yourfuelsolution.com
Optimum Discovery™, HeatDoc™Green-burn
®
, Diesel Up™, Bioheat
®
Consulting
Arzel Zoning technology
Booths 473, 475
Jenn Laughlin
4801 Commerce Parkway
Cleveland, OH 44128
Ph: 216-831-6068
jenn@arzelzoning.com
Arzel’s Evergreen Zoning system is the first 
aftermarket zoning product that provides 
blower speed control based on zone capacity 
requirements. Controlling indoor air quantity 
(volume of air 
delivered) is 
vital for com-plete comfort 
a nd i ndo or 
air qualit y 
(IAQ). Since 
Eve rg re e n 
controls the 
volume of delivered air, it virtually eliminates 
the need for an expensive bypass damper 
wh i le it m a x i m i ze s com for t a nd I AQ.
Evergreen Zoning is an energy efficient zoning 
system marrying the most efficient ECM 
technology with the ability to deliver the right 
volume of air to only the areas that need it. 
Evergreen is a solution for improved, more 
economical IAQ solutions and enhanced
dehumidification performance.
Beckett Corp.
Booths 309, 311, 408, 410
38251 Center Ridge Road
North Ridgeville, OH 44039
Ph: 440-327-1060
Fax: 440-327-1064
sales@beckettcorp.com
www.beckettcorp.com
Beckett is a burner manufacturer and has been 
in business since 1937.
Blue Cow Software
Booths 217, 219
Todd Kipperman
7 Kimball Lane, Suite C4
Lynnfield, MA 01940
Ph: 888-499-2583
Fax: 781-623-0087
sales@bluecowsoftware.com
www.bluecowsoftware.com
Come see what is new! See how SmartK
revolutionizes the way you forecast your
automatic customers. See how IgniteWeb
can decrease the phone calls to your office by 
allowing your customers to get the answers 
they need on the Web. Hear how Blue Cow’s 
Ignite software continues to remain ahead of 
the competition.
thENEWENGlANd FUEl INStItUtE’S(NEFI) 33Rd NORth AMERICAN hEAtING ANd ENERGY
EXPO, along with this year’s “Energy Summit” business sessions, is an expanded event 
that offers insight into the future of Oilheat and liquid fuels. Visitors can see the latest 
equipment at the tradeshow and also experience a full lineup of business and technical 
seminars from the industry’s top educators. The EXPO takes place June 9 and 10, at the 
Hynes Convention Center in Boston.
The following companies have provided a preview to Oil & Energyof what they will be 
exhibiting in the tradeshow. Each entry includes the exhibitor’s booth number at the show, 
products and services to be highlighted at the EXPO, and company contact information.
2009 EXPO Exhibitor Showcase
OILHEAT BIOHEAT
®
DIESEL PROPANE SOLAR
22 • OIL&ENERGY
Bond tite tank Service
Booths 205, 207
Don Adams
Bond-Tite Tank Service
P.O. Box 381
Leicester, MA 01524
Ph: 508-892-4378
Fax: 508-892-4295
dadams@bondtitetank.com
www.bondtitetank.com
Bond-Tite specializes in the quick replacement 
of leaking residential oil tanks. They remove 
the old tank and hazardous waste, and provide 
complete disposal documentation for both the 
tank and hazardous waste. Bond-Tite’s spe-cially equipped vehicles allow them to com-plete the work quickly, with no mess and at a 
reasonable cost. Free estimates.
Boston Environmental
tankSure
®
Program
Booths 463, 465
Gerry Brien
One Harbour Place
Portsmouth, NH 03801
Ph: 800-401-TANK (8265)
www.bostonenv.com
Boston Environmental’s TankSure Tank re-placement Insurance Program is a proven way 
to keep customers and acquire new customers.
Boston Steel & Mfg. Co./
hall-trask Equipment
Booths 425, 427, 429, 431, 524, 526, 
528, 530
David Burke
490 Eastern Ave.
Malden, MA 02148
Ph: 781-324-3000
Fax: 781-397-9269
dburke@bostonsteel.com
www.bostonsteel.com
Boston Steel will be displaying two 2700-gallon, two compartment truck tanks mount-ed on a Peterbilt 335 and a Kenworth T-300 
featuring the BOSTON stainless steel Single-Wrap hose reel, as well as electronic L.C. 
meters with the ticket printer located in the 
rear, in a specially designed heated box from 
Boston Steel.
Braley & Wellington
Insurance Agency Corp.
Booth 714
44 Park Avenue
Worcester, MA
Ph: 508-754-7255
Toll Free: 800-920-7255
www.braleywellingtongroup.com
Br a ley & Wel l i ngton i s a profe s sion a l
in surance g roup 
w it h m or e t h a n
200 years of cumu-lative exper ience 
and a well-defined 
mission to provide 
e x p e r t s e r v ic e , q u a l it y pr o duc t s a n d
sound advice.
COCARd
Booth 725
Tracy Richmond, Larry Richmond
100 Cummings Center, Suite 227G
Beverly, MA 01915
Ph: 866-849-8800
Fax: 978-927-3185
info@cocardprocessing.com
www.cocardprocessing.com
COCArD is the preferred payment processing 
partner of many state and regional energy 
associations. COCArD is the countr y’s
re cog n i z e d e x p e r t i n t he M a st e r C a r d
Utility Industry Program, which offers an 
interchange rate for qualifying one-time
and recurring U.S. consumer credit Master-Card card, World MasterCard®
and Debit 
MasterCard®
card transactions.
Creative Printed Solutions
Booth 749
Tom Rich, John Bouchard
P.O. Box 6660
Scarborough, ME 04070
Ph: 207-883-1577
trich@cpsne.com
www.cpsne.com
Creative Printed Solutions specializes in in-voice/statement print and mail services, along 
with electronic bill presentment and payment 
services.
Crown Boiler Co.
Booths 361, 363
Lee Ensminger
Crown Boiler Company
3633 I Street
Philadelphia, PA 19134
Ph: 215-535-8900
Fax: 215-535-9736
sales@crownboiler.com
www.crownboiler.com
MAUI (MWC) Wall Mounted 
Combi Boiler: The Maui is
a w a l l-m ou nt e d b oi le r
available in a “heat only” or 
a “combi” model. Its sleek 
compact design and ability 
to deliver both heat and hot 
water from the same unit 
(when the combi model is 
installed) make it ideal for those applications 
where space is at a premium. All major system 
components are incorporated within the 
boiler jacket. The Maui is Energy Star rated 
and utilizes a concentric PPs vent system
offering the latest in energy efficiency and 
venting technology.
dennis K. Burke Inc.
Booths 315, 317, 319
Mark Pszeniczny
P.O. Box 6069
284 Eastern Ave.
Chelsea, MA 02150
Ph: 800-289-2875
Fax: 617-884-7638
mark.pszeniczny@burkeoil.com
www.burkeoil.com
Dennis K. Burke Inc. 
is one of the area’s 
leaders in the biofuels 
field. The company 
specializes in cleaner 
f uel s a nd del iver s 
biodiesel blends, E-85 
ethanol and Bioheat
®
throughout New Eng-land. Burke also offers 
biofuels at the pump at its retail Biofuels
Center in Chelsea, Mass. The family-owned 
fuel distributor has been reliably delivering 
premium diesel fuel, motor oil and gasoline 
for more than 45 years.
E Instruments Group, llC
Booth 516
Jason Esteves
172 Middletown Blvd., Suite B201
Langhorne, PA 19047
Ph: 215-750-1212
Fax: 215-750-1399
info@einstrumentsgroup.com
E Instruments is a manufacturer of innovative 
testing instruments. The full line of products 
include Combustion Analyzers, IAQ meters, 
Leak Detectors, Infrared Thermometers, Air 
Flow Testing, Humid-ity Testing, Pressure 
Meters, Transmitters, 
and much more.
OILHEAT BIOHEAT
®
DIESEL PROPANE SOLAR
JUNE 2009 • 23
Energy Kinetics
Booths 137, 139
51 Molasses Hill Road
Lebanon, NJ 08833
Ph: 800-323-2066
www.energykinetics.com
Energy Kinetics is the manufacturer of the 
System 2000 high efficiency appliance that 
combines the existing water heater and boiler, 
furnace or heat pump. It is designed for use 
with conventional heat and hot water systems 
for homes, buildings, etc., and runs on Oilheat, 
natural gas and propane.
ERC Wiping Products Inc.
Booth 449
Valerie Sweeney
19 Bennett St.
Lynn, MA 01905
Ph: 800-225-9473
Fax: 781-593-4020
erc@ercwipe.com
www.ercwipe.com
ErC is a leading manufacturer and distributor 
of absorbent cotton wiping and polishing 
cloths. ErC stocks more than 150 different 
types of rags and wiping cloths, along with
a complete line of durable paper wipers. ErC 
will display its full line of absorbent cloths as 
well as oil sorbent products including pads, 
socks, booms and kits.
EWC Controls
Booth 316
Jason Zeckman
385 Highway 33
Englishtown, NJ 07726
Ph: 800-446-3110
Fax: 732-446-4946
jzeckman@ewccontrols.com
www.ewccontrols.com
EWT 3900 Wireless Thermostat: The Wireless 
thermostat with seven day or five + two
day programming allows for easy retrofit
appl ic at ion s for zon i ng or non-zon i ng
installations. The thermostat includes the 
wireless receiver and a wall mount bracket 
that allows for easy “pop-on” and “pop-off” 
for hand-held programming. The EWT-3900 
thermostat is compatible with Single Stage
and Two Stage heating and cooling systems, 
as well as Heat Pumps and Three Stage heating 
and Two Stage cooling systems. The receiver 
is 24V powered.
Federated Insurance
Booth 564
121 E Park Square
PO Box 328
Owatonna, MN 55060-0328
Ph: 800-533-0472
www.federatedinsurance.com
For over a century, Federated Insurance has 
provided peace of mind to business owners 
through valued insurance protection. Their 
motto is “It’s Our Business to Protect yours
®”
.
Ferguson/Jd daddario
Booth 551
Evan Yudell
5 Forge Parkway
Franklin, MA 02038
Ph: 508-528-0006
Fax: 508-520-1392
evan.yudell@ferguson.com
Heat Transfer Product Solar: As green building 
continues to gain momentum throughout the 
country, the demand for solar domestic hot 
water systems is increasing rapidly. From 
commercial to residential installations, the 
short- and long-term financial incentives of 
heating water with alternate means of energy 
has made it more popular than ever. Heat 
Transfer Products provides you with every-thing you need to install a solar domestic hot 
water system—from collectors, to the compo-nents, to the storage tank—making it easier for 
the contractor to both install and service.
FISC Solutions
Booth 460
Jaime Berg
PO Box 221
Lewiston, ME 04243-0221
Ph: 888-433-4924
Fax: 207-777-6026
jberg@fiscsolutions.com
www.fiscsolutions.com
FISC Solutions provides outsourcing services 
that include invoice printing and mailing, 
lockbox/payment processing and electronic 
bill payment and presentment. FISC clients 
benefit from our funds acceleration products 
and customized services. 
Flexcon Industries
Booth 632
Sam Williams
300 Pond St.
Randolph, MA 02368
Ph: 781-986-2424
Fax: 781-986-2029
www.flexconind.com
Flexcon is a leading 
pro duce r of h ig h-qualit y ex pan sion 
tanks and well tanks. 
With sizes ranging 
f rom 2 g a l lon s t o
119 gallons, all tanks come with a five-year 
warranty. Well tanks are available as steel
or fiberglass.
FMC technologies
Booth 255
Chuck Myers
Petroleum Meter Manufacturer
1602 Wagner Ave.
Erie, PA 16510
Ph: 814-898-5000
Fax: 814-899-9349
chuck.myers@fmcti.com
www.fmctechnologies.com
Smith Meter Truck Meter packages are versatile 
b e c au s e of t he i r mo du l a r de s ig n a nd
arrangement f lexibility. These consist of
a meter, counter, air eliminator/strainer,
faucet, preset counter and ticket printer. The 
Smith Meter AccuLoad III and microLoad.net 
controllers can be configured to fit the right 
application and offer all-tank truck loading, 
control and back-office interfacing. All of these 
products meet or exceed weights and measures 
and electrical requirements worldwide.
OILHEAT BIOHEAT
®
DIESEL PROPANE SOLAR
24 • OIL&ENERGY
FPPF Chemical Co. Inc.
Booth 562
Melba Saddler
117 W. Tupper St.
Buffalo, NY 14201
Ph: 800-735-3773
msaddler@fppf.com
www.fppf.com
Ne w a n d I m p r o ve d G a s
Treatment: FPPF has a new 
concentrated gas treatment 
for use in all gasoline, ethanol, 
et h a n ol /g a s ol i n e ble n d s
including E-85. It is formu-lated to reduce fuel /water 
phasing, prevent corrosion, 
clean injectors a s well a s
st abi l i ze a nd reduce f uel
oxidation. According to FPPF, 
their new gas treatment is not 
harmful to electronic fuel injection systems 
or engine sensors. Available in 12 oz. bottles, 
5-gallon pails and 55-gallon drums.
General Filters, Inc.
Booth 146
43800 Grand River Ave.
Novi, MI 48375
Ph: 866-476-5101
customerservice@generalfilters.com
www.generalfilters.com
Manufacturer of General, Unifilter, and Gar-Ber 
brand fuel oil filters. Look to General for the 
BioGasket Bio-Fuel Oil Filter Gaskets as well. 
Exciting news coming in October with new 
features and offerings from General Filters.
Global Companies llC
Booths 127, 129, 131
Duane McLevedge
800 South St., Suite 200
Watermill Center
Waltham, MA 02454
Ph: 800-685-7222
dmclevedge@globalp.com
www.globalp.com
Global Companie s LLC ser ve s t he fuel
needs of a broad range of commercial and 
industrial interests throughout the Northeast. 
Customers include commercial users, gasoline 
distributors and major power and public
utility companies. Ser v ing independent
heating oil ret ailers remains a pr imar y
focus, however. Global dependably delivers 
reliable products and innovative programs.
Gray Equity Management llC
Booth 721
Dan Romano, CPA
34 Southwest Park
Westwood, MA 02090
Ph: 781-407-0300
Fax: 781-407-0303
dromano@gggcpas.com
www.gggcpas.com/equity
Gray Equity Management offers a wide range 
of personal financial ser v ices that help
business owners to gain control of their own 
financial future. Gray Equity has trusted
advisers in areas such as retirement planning, 
asset protection, wealth management and
college saving plans. Gray’s goal is to make 
your financial life easier, delivering innovative 
solutions to financial challenges.
Gray, Gray & Gray llP
Booth 723
Paul Gerry, CPA
34 Southwest Park
Westwood, MA 02090
Ph: 781-407-0300
Fax: 781-407-0303
jcicarello@gggcpas.com
www.gggcpas.com
Gray, Gray & Gray is the petroleum industry’s 
le a d i n g a c c ou nt i n g a n d m a n a ge m e nt
consulting firm. For more than 64 years, the 
firm has provided accounting, tax strategy, 
and business ad-v i sor y ser v ice s 
for retail Oilheat 
dealers and petro-leum distributors 
in New England and throughout the Eastern 
U.S. Their innovative FuelTrack™ analysis 
report has become the benchmark for financial 
and operational performance among Oilheat 
companies. Gray, Gray & Gray also offers
the FuelExchange™ clearinghouse for buying 
and selling Oilheat businesses, which has 
overseen a number of successful transactions 
over the past decade.
Gulf Oil lP
Booths 132, 134
Matthew Harrison, Denise Hash
100 Crossing Blvd.
Framingham, MA 01702
Ph: 508-270-8234
mharrison@gulfoil.com
dhash@gulfoil.com
www.gulfoil.com
The physical assets, proven aptitude and
financial strength of the people you buy
product from are among the many values
that draw retail marketers to
Gulf Oil. Gulf ’s name has 
b een pa r a mount i n t he
petroleum industr y for 
close to a century. Offering 
r e l i a ble , q u a l it y, a n d
competitive product s at
ever y terminal we market 
through. That recognition and 
their renewed commitment to the reseller 
marketplace give you the opportunity to
benefit from their industry expertise: experi-enced trading desks, and secure access to 
product via a growing list of proprietary
terminals and exchange locations.
hedge Solutions, Inc.
Booth 267
500 Commercial St., Suite 303
Manchester, NH 03101-9956
Ph: 603-644-3343
Toll Free: 800-709-2949
service@hedgesolutions.com
www.hedgesolutions.com
Hedge Solutions is a risk 
management consulting 
company, advising clients 
on hedging, purchasing 
and marketing strategies 
to grow and safeguard 
their businesses.
Intellidyne llC
Booth 525
303 Sunnyside Blvd., Suite 75
Plainview, NY 11803
Ph: 516-676-0777
Fax: 516-676-2640
lruff@intellidynellc.com
www.intellidynellc.com
Intellidyne manufactures a complete line
of energy efficiency controls for hydronic, 
s t e a m a n d for c e d a i r
heating systems plus a line 
of microprocessor-based 
controls for AC and com-m e r c i a l r e f r i ge r at i on
system s. Intellidy ne
controls utilize “dynamic 
cycle management” tech-nology to reduce burner/
compressor run time that 
results in energy savings. The products have 
a 15-year replacement warranty and a “money 
back” performance guarantee.
OILHEAT BIOHEAT
®
DIESEL PROPANE SOLAR
JUNE 2009 • 25
Irving Oil Corp.
Booths 415, 417, 419, 421
170 Commerce Way
Portsmouth, NH 03801
Ph: 888-310-1924
www.irvingoil.com
Irving Oil is a family-owned and privately-held regional energy processing, transporting 
and marketing company 
headquartered in Saint 
Joh n, New Br un s w ick, 
Canada, with U.S. market-ing operations in Ports-mouth, New Hampshire. 
Irving serves wholesale, commercial, and
retail customers in Eastern Canada, Quebec, 
and New England.
Itron
Booth 153
Joseph Engram
1310 Emerald Road
Greenwood, SC 29646
Ph: 864-942-2238
Fax: 864-223-0341
joseph.engram@itron.com
www.itron.com
Neptune refined fuel 
meters have been the 
trusted choice since 
the beginning of the 
automotive age. Now 
a part of Itron, the 
Neptune product line 
continues this legacy with advanced meters 
and registers that deliver unmatched accuracy 
and performance.
KME-Kovatch Organization
Booths 604, 606, 608, 610
Philip Gerace
1 Industrial Complex
Nesquehoning, PA 18240
Ph: 800-235-3928
kme@kovatch.com
As one of the nation’s largest fuel truck sup-pliers and a true sole-source tank manufac-turer, KME makes purchasing a new truck 
easy, and keeping your trucks on the road even 
easier. KME offers fuel trucks, refueling ve-hicles and specialty transport trucks, and is a 
franchised truck dealer for Ford, Isuzu, GMC 
and International. KME offers full-service 
capability for chassis, tank, pump, meter and 
parts and has in-stock parts ready to ship the 
same day. KME regularly has stock units ready 
for immediate sale and even offers no-hassle 
financing and leasing.
lincoln laboratory
Booths 205, 207
David Lodding
P.O. Box 381
Leicester, MA 01524
Ph: 508-892-4717
Fax: 508-892-4295
dlodding@lincolnlaboratory.com
www.lincolnlaboratory.com
Lincoln Laboratory’s Tank-Guard Program is 
an oil tank protection service for Oilheat deal-ers. It provides a proven chemical corrosion 
inhibitor for residential oil tanks that is 
backed by the unique Free Tank replacement 
Warranty. Full marketing plan. No upfront 
investment. Guaranteed dealer profit. “Tank-Guard saves customers.”
lIt tank Sales & Service llC
Booths 605, 607, 609, 611
David Wernersbach
1400 South Willow St.
Manchester, NH 03103
Ph: 603-623-8873, ext. 237
Fax: 603-623-0653
david@littanksales.com
www.littanksales.com
Distributor of Amthor International truck-mounted tanks. Product lines include refined 
fuel, propane, vacuum/septic, fire and other 
custom bodies.
lynn Manufacturing Inc.
Booth 114
Patrick Garvey
15 Marion St.
Lynn, MA 01905
Ph: 781-593-2561
Fax: 781-596-0430
www.lynnmfg.com
Lynn Manufacturing Inc. manufactures per-fect-fit replacement combustion chambers and 
chamber “kits” for most residential and com-mercial boilers/furnaces. The company also 
offers high-temperature refractory insulations 
such as boards, blankets (wet and dry), strips, 
insulating firebrick, castables and rope that 
can withstand temperatures up to 3000
degrees Fahrenheit. Additionally, Ly nn
produces the “Clearview” liquid level tank 
gauge which offers both 
a 1-1/2” and 2” bushing 
in one un it w it h an 
easy-to-read no-fogging 
top. This gauge is UL listed and comes
standard in 26”—27” and 42”—44” sizes 
(special-order sizes upon request).
Monitor Products Inc.
Booth 350
Ralf Erlenhoff
7A Marlen Drive
Robbinsville, NJ 08691
Ph: 800-524-1102
Fax: 609-584-7629
rerlenhoff@monitorproducts.com
www.monitorproducts.com
The MW H180 is the new 
adv a nce d t e c h nolog y of
gas fired water heaters. It is 
Energy Star rated with an 
efficiency of 82 percent. With 
a capacity of 5.8 GPM at
a 5 4 de g r e e Fa h r e n he it
temperature rise, it allows 
you to use up to three plumb-ing fixtures simultaneously (e.g. one shower 
and two hot water faucets or two showers).
MPE Inc.
Booth 414
Robert Ceppi
10 Pendleton Drive
P.O. Box 259
Hebron, CT 06248
Ph: 800-833-6734
admin@mpeusa.com
www.mpeusa.com
MPE prov ides engineering ser v ices and
specializes in:
•	 Complete	Turnkey	Bulk	Storage	Facility
Design and Construction
•	 SPCC	Plans	For	Fuel	Storage	Facilities
(40 CFrPart 112)
•	 Existing	Facility
Modifications, Upgrades, 
Maintenance and repairs
•	 System	“As-Built”
CAD Services
•	 Appraisals	and	Cost
Analysis
•	 API	650/653	Certified	Tank	Engineering
Inspections
•	 Facility	Containment	and	Spill	Control
System Development
•	 Fuel	Management	Card/
Key Access Systems
•	 Fire	Protection	Systems
OILHEAT BIOHEAT
®
DIESEL PROPANE SOLAR
26 • OIL&ENERGY
NAOhSM
Booth 519
Judy Garber
PO Box 67
East Petersburg, PA 17520-0067
Ph: 888-552-0900
Fax: 717-625-3077
www.naohsm.org
The National Association of Oil Heating Service 
Managers is an industry trade association
devoted exclusively to the education and
advancement of Oilheat service professionals.
National Biodiesel Board
Booth 404
Paul Nazzaro, Sr.
P.O. Box 104898
Jefferson City, MO 65110-4898
Phone: 1-866-213-3219
Bioheat® Hotline: 1-877-251-5463
www.bioheatonline.com
www.biodiesel.org
National Oilheat Research Alliance 
(NORA) / NORA Education Center
Booth 719
600 Cameron St., Suite 206
Alexandria, VA 22314
Ph: 703-340-1660
Fax: 703-0340-1661
info@nora-oilheat.org
www.nora-oilheat.org
www.noraed.org
NOrA is a collaborative program established 
by the Oilheat industry to improve education 
and training for employees in the industry, 
provide customers with more information, and 
to develop new higher efficiency products for 
customers. NOrA provides the opportunity for 
the industry members to work cooperatively 
for a better and stronger industry. NOrA has 
developed world-class education programs 
through the NOrA Education Center, more 
efficient appliances, and a strong consumer 
education campaign that highlights the
benefits of Oilheat and the recent advancements 
in efficiency.
NEFI legislative & Regulatory
Action Center
Booths 716, 718
Jim Collura, Dave Rocco
PO Box 9137
Watertown, MA 02472-9137
Ph: 617-923-5022
Fax: 617-924-5962
dave@nefi.com
www.nefiactioncenter.com
The New England Fuel Institute’s Legislative 
& regulatory Action Center was established 
i n Ja nu a r y 20 0 6 a nd it s m i s sion i s to
provide constant, up-to-date information on 
public policy, legisla-t ive a nd reg u l ator y
d e ve lop m e nt s a n d
compliance issues that 
impact NEFI member 
companies and the industry at-large. The
Action Center’s staff is located in Boston, 
Mass. and Washington, DC.
NEFI technical training Center
Andrea Medina
Booths 716, 718
PO Box 9137
Watertown, MA 02471-9137
Phone: 617-924-1000
Fax: 617-924-1022
school@nefi.com
www.nefi.com
The NEFI Education Foundation has long 
been regarded as the nation’s leading site
for the training of 
Oilheat technicians. 
They offer profes-sional training for 
b ot h e nt r y- le ve l
heating technicians 
and cont inuing 
education for experienced oil heating personnel. 
Courses are held in Watertown, Mass., as well 
as other locations throughout New England. 
Course time is divided equally between
classroom and “hands-on” instruction utilizing 
the Oilheat laboratories at each location.
New England Fuel Institute
Booths 716, 718
Tracy Goodwin
PO Box 9137
Watertown, MA 02471-9137
Phone: 617-924-1000
Fax: 617-924-1022
tracy@nefi.com
www.nefi.com
For more than 50 years, the New England
Fuel Institute (NEFI) has been dedicated to 
providing a profitable and stable operating 
environment for the independent heating
oil dealer and fuel marketer. Today, NEFI’s 
mission is meeting the challenges posed by 
legislative, regulatory and competitive forces. 
The association’s Legal Action Fund provides 
extensive lobbyist support and representation 
before federal agencies and elected officials on 
behalf of marketers. NEFI is a nationally 
recognized business association of some 1,000 
member companies. In addition to industry 
representation, the association benefit s
members by way of lower cost business
property and health insurance, medical and 
dental coverage and advantageous retirement 
plans. NEFI also provides cost-effective options 
for meeting government regulations.
Newmac Furnaces & Boilers
Booths 166, 168, 170
PO Box 9, Lancaster Crescent
Debert, NS B0M 1G0
Canada
Ph: 902-662-3840
Fax: 902-662-2581
www.newmacfurnaces.com
Newmac is primarily a manufacturer of qual-ity furnaces and boilers and markets a complete 
line of these products through its distributor 
networks in Canada and the United States.
Oil & Energy Magazine
Booth 518
67 Foster St., 2nd Floor Rear
Peabody, MA 01960
Ph: 978-535-7606
Fax: 978-535-7826
oil.energy@gstone.biz
www.nefi.com/oilandenergy
Oil & Energy, the official monthly publication 
of the New England Fuel Institute (NEFI), is 
the leading magazine of the Oilheat industry, 
prov iding in-depth and 
t i mely cover age of key
issues such as regulations, 
fuel supply, equipment, 
tech nolog y, a lter n at ive
fuels, hedging and manage-ment. Distributed to fuel 
r et a i le r s , w hole s a le r s , 
equipment manufacturers 
and others in the heating 
oil industry, the magazine features monthly 
advice and commentary from leading experts 
in biofuels, hedging and weather trends.
Key business and government decision makers 
are seen in our pages each month sharing
their ideas on a variety of topics important
to the average Oilheat retailer and service 
technician.
Oilheating Journal
Booth 648
Doug Bacile
3621 Hill Road
Parsippany, NJ 07054
Ph: 973-331-9545
Fax: 973-331-9547
dbacile@oilheating.com
www.oilheating.com
OILHEAT BIOHEAT
®
DIESEL PROPANE SOLAR
JUNE 2009 • 27
Onspot of North America, Inc.
Booth 730
555 Lordship Blvd.
Stratford, CT 06615
Ph: 800-766-7768/203-377-0777
Fax: 203-380-0441
onspot@onspot.com
www.onspot.com
Onspot automatic tire chains allow the
operator to engage and disengage tire chains 
at the f lip of a dashboard switch without
stopping to enhance traction and reduce
braking distance 
on snow and ice
in for ward and 
reverse. Onspots 
are available as
a factory option 
from more than 
150 builders or for retrofit of existing vehicles 
from half-ton to Class 8 tractor trailers.
PriMedia Inc.
Booth 457
Richard Rutigliano
990 Stewart Ave., Suite 550
Garden City, NY 11530
Ph: 800-79-MEDIA (800-796-3342)
mailroom@primedia-ny.com
www.PriMedia-NY.com
Since 1993, PriMedia has been a leader in 
prov id ing f ull-ser v ice m arket ing and
communications solutions to the Oilheat
industry. PriMedia’s line of services includes 
Internet strategy 
(SEO/ SE M), 
graphic de sign, 
direct marketing, 
strategic planning, corporate identity and 
branding, event marketing, customer relation-ship management (CrM), public relations, 
print and broadcast advertising all designed 
to strengthen our clients’ brand identity and 
address the challenges of an ever-changing 
marketplace. PriMedia specializes in the home 
heating marketplace and customizes services 
for each project and client. They also provide 
leading-edge Internet services.
Simpson dura-Vent
Booth 119
Howard Berman
P.O. Box 1510
Vacaville, CA 95696
Ph: 800-835-4429
Fax: 707-446-4740
www.duravent.com
Complete venting solutions for the hearth 
industry. The leading manufacturer of hearth 
venting systems in North America, producing 
the highest quality UL-listed chimney liners 
and chimneys for wood stoves and inserts, 
pellet and cor n stove s, and direct vent
gas appliances. With more than 50 years of 
eng i ne ere d 
e xc e l le n c e , 
SDV contin-ues to supply 
t he he a r t h 
market w ith 
i n n o v at i ve 
venting solutions and excellent customer 
service. Made in the USA.
Smith’s Environmental
Booth 632
Sam Williams
300 Pond St.
Randolph, MA 02368
Ph: 781-986-2525
www.smithsenvironmental.com
Smith’s Environmental Products is a leading 
producer of kick space heaters and other
related hydronic space heating products. Kick 
space heaters 
come in four 
si ze s: 4,000, 
6,000, 8,000 
and 10,000 BTUh. 
Other hydronic heat-ing products range as high 
as 40,000 BTUh and come in 
many different creative configurations to meet 
your particular heating needs. All products 
use Teflon bearings to provide the quietest 
performance on the market.
Splash
®Insurance Program
trident Insurance Services of New 
England, Inc.
Booth 717
280 Summer St., 4th Fl.
Boston, MA 02210-1131
Ph: 866-650-4016
Fax: 617-830-0009
www.splash-program.com
Insurance for Oilheat dealers.
Sprague Energy Corp.
Booths 138, 140
Two International Drive
Portsmouth, NH 03801-6809
Ph: 800-225-1560
www.spragueenergy.com
Sprague Energy is a wholesale supplier of 
energy and provides materials handling 
ervices for products such as: home heating oil, 
diesel fuels, residual fuels, Bioheat
®
, gasoline 
and natural gas. Sprague has strategically
lo c at e d d e e p -w at e r t e r m i n a l s i n t h e
Northeastern U.S.
tekmar Control Systems ltd.
Booths 360, 362
5100 Silver Star Road
Vernon, BC, Canada, V1B 3K4
Ph: 250-545-7749
Fax: 250-545-0650
www.tekmarcontrols.com
New i n 20 09, tek m a rNet®Systems for
two-wire retrofits. tekmarNet systems utilize 
two-way communication to provide benefits 
that surpass basic thermostat/outdoor reset 
control. Interior heat gains or losses are
included in the Outdoor reset Module’s
calculations, providing target temperatures 
t h at more acc ur ately ref lect ch a ng i ng
conditions. Now, with tekmarNet 2 Thermo-stats, you can use existing two-conductor,
18 AWG wire to replace old thermostats with 
models that offer the energy savings, comfort 
and convenience your customers want.
therma-Flow Inc./Everhot
Booth 143
Ed Hill
PO Box 416
Watertown, MA 02471-0416
Ph: 800-654-8045, 617-924-3877
Fax: 617-924-7271
sales@tfi-everhot.com
www.tfi-everhot.com
Therma-Flow manufac-tures water heaters and 
the newest additions to 
their line are the stainless 
steel indirect water heater 
and the st ainless steel 
booster. Because each tank 
is made of stainless steel, 
both maintain hot water 
temperature better than 
conventional systems and 
offer exceptional long-term performance. The 
indirect heater features a 
lifetime warranty against 
leakage. All Therma-Flow/
Everhot tanks are made
in the U.S.A.
OILHEAT BIOHEAT
®
DIESEL PROPANE SOLAR
28 • OIL&ENERGY
tjernlund Products
Booth 578
Tim Dwyer
Tjernlund Venting Products
1601 Ninth St.
White Bear Lake, MN 55110
Ph: 800-255-4208
651-426-9547
fanmail@tjfans.com
Make hot or cold rooms more comfortable 
with the AireShare by Tjernlund. Transfer
air from room-to-room or level-to-level.
The perfect companion for homes with split 
system or window A/C and space heaters, 
stoves and fireplaces. Easy to install. Whisper 
quiet operation.
tMC Services Inc.
Booth 142
Kelly Dillon
1 William Way
Bellingham, MA 02019
Ph: 508-966-6015
Fax: 508-966-6215
kdillon@hazmatt.com
www.hazmatt.com
TMC Services is a leading New England area 
f u l l- s er v ice env i ron ment a l s er v ice s
company offering specialized services to 
clients, from the local 
home ow ne r t o t he
fe der a l gover n ment . 
TMC provides environ-mental, construction, 
and abatement services 
to owners, commercial 
entities, general con-t ractors, eng ineers,
and mun icipal and
government agencies. Additionally, TMC
offers 24-hour emergency spill response 
ser vices across the entire New England
region. TMC maintains the widest coverage 
in New England, offer ing a guaranteed
two-hour response across most of the area.
total Control Systems
Booth 125
Dan Murray
2515 Charleston Place
Fort Wayne, IN 46808
Ph: 260-484-0382
Fax: 260-484-9230
sales@tcsmeters.com
www.tcsmeters.com
Total Control Systems is
a manufacturer of custody 
transfer approved piston 
a n d r ot a r y p o s it i ve
displacement flow meters 
for av iation, petroleum, 
c he m ic a l a nd i ndu st r i a l appl ic at ion s.
Mechanical or electronic registration, air 
eliminators, strainers, preset valves; air checks 
and many other accessories are available in
1 1/2” thru 4” sizes, with flow rates from .2 to 
600 GPM, DEF custody transfer meter approvals 
.5 to 50 GPM. Made in Fort Wayne, Ind.
total Energy Solutions
Booth 720
100 International Drive, Suite 260
Portsmouth, NH 03801
Ph: 877-436-9812
Total Energy Solutions is a multi-source pe-troleum distributor offering No. 2 heating oil, 
diesel products, kerosene, and branded gaso-line at multiple pick-up locations. They have 
compet it ive pr ici ng, r i sk m a n agement
programs, competitive credit terms and
consultation services. They are celebrating 
their 10th year in business this year.
trans-tech Industries, Inc.
Jim Rennie
Booths 225, 227, 229, 231, 325, 327, 
329, 331
42 Coffin Avenue
Brewer, ME 04412
Ph: 207-989-0100
jrrennie@transtechtanks.com
www.transtechtanks.com
Trans-Tech truck tanks are designed and built 
in Maine with the most modern technologies 
available. Patented tank design utilizing
extruded rails and box sills, offset baff le
openings to reduce product surge, superior 
elect r ic a l s y stem, a nd equipment a re a
designed for driver safety and efficiency.
UEi
Booth 471
8030 SW Nimbus
Beaverton, OR 97008
Ph: 503-644-8723
Toll Free: 800-547-5740
info@ueitest.com
www.ueitest.com
Founded in Beaverton, Oregon, in 1967,
Universal Enter pr ises, Inc. is a leading
m a nu f act u re r of p or t able t e st i n g a nd
measuring equipment for the HVAC industry. 
UEi backs their products with industry-leading warranties, professional ser vice
tech n ici an s, in-store t rain ing, phone
support and prompt maintenance and repair 
turnarounds.
Weil-Mclain
Booths 161, 163, 165, 167, 260, 262, 264, 
266
500 Blaine Street
Michigan City, IN 46360-2388
Ph: 219-879-6561
www.weil-mclain.com
Founded in 1881, Weil-McLain has manufac-tured home comfort heating products. Their 
products include oil- and gas-fired boilers, 
furnaces, air conditioners, and more.
Warm thoughts Communications
Booth 314
200 Meadowlands Parkway, 2nd Fl.
Secaucus, NJ 07094-2302
Ph: 201-330-9276
info@warmthoughts.com
www.warmthoughts.com
Wa r m Th oug ht s i s a m a rk et i n g f i r m
specializing in the unique needs of companies 
that sell home comfort products and services. 
They provide clients with service plans,
newsletters, inter net marketing, billing
inserts, fuel price protection and more.
OILHEAT BIOHEAT
®
DIESEL PROPANE SOLAR
STOP
Are you still trying to manage today’s volatile energy markets on your own? 
Find out how our clients had their best margins in years during the most 
turbulent market environment in the history of our industry! 
Isn’t the most vital part of your business worth 
one conversation? 
Call us. 
No pressure – straight answers. 
800-709-2949 ~ www.hedgesolutions.com 
30 • OIL&ENERGY
Oil Market Stance
thElAtEMIltONBERlE ONCE SAId, “IF
opportunity doesn’t knock, build a door.”
I would tweak this famous quote by saying
“If opportunity doesn’t knock, fill your
storage.” When looking at the forward curve, 
both crude and heating oil have economically 
viable carries, while gasoline currently, as
I pen this article, does not. Assuming that 
most of you don’t have 
any reason to fill your 
storage w ith cr ude 
oil, this article will 
focus on heating oil.
Why would any-one want to charter
a tanker, fill it with 
crude and anchor it off 
the coast for a future 
sale? The answer is
to make money by 
ut ili zing NyMEX. 
Given the rate of return on many investments 
currently, the storage play is looking very
appealing. Dare I say a no-brainer?
According to a Bloomberg Newsarticle 
w r itten t h i s pa st mont h by A le x a nder
Kwiatkowski, since at least November, oil 
companies such as royal Dutch Shell Plc and 
BP Plc have sought to profit from storing oil 
on tankers, benefiting from the so-called 
contango, where cr ude for longer-dated
contracts is more expensive than near-term 
supply. Traders are storing 100 million barrels 
of oil at sea, enough to supply Europe for five 
days, said Frontline Ltd., the world’s largest 
supertanker operator, back in April. 
What is contango? A market is considered 
to be in contango when prices are higher
in the succeeding delivery months than in
the nearest deliver y month for futures.
The Prophet X quote sheet below shows us 
what contango is. Pay close attention to the 
column titled “Last.” This column represents 
what the last price was at the time when I took 
a snapshot of the NyMEX heating oil futures 
from June 2009 to February 2010. As you can 
see below, the carry is .2589.
February screen minus June Screen = 
.2589 carry
Now the fun part! Here are the nuts
and bolts:
First, fill your storage. Contact your whole-sale supplier and get a quote for a differential. 
Hopefully since you are committing to one 
supplier, you will be able to get a discount off 
the current rack. Some suppliers and brokers 
will fill the storage for you and defer payment 
for the oil, but always remember that the
less you store, the less money you make.
This storage opportunity can easily be done 
in house as long as you have the funds to
fill the storage, plus the ability to trade futures 
or swaps.
Second, sell the futures or swaps against 
your purchased oil in order to lock in the 
spread (carry). For instance, you would sell 
February futures or swaps in order to protect 
the value of the inventory that you just put 
into your storage facility. By selling futures or 
swaps, you not only lock in a carrying charge 
but also protect yourself against a decline in 
the value of your oil. 
Third, determine how long you should 
hold the heating oil in 
storage. The longer 
you hold the heating 
oi l i n stor age, t he
b i g ge r t h e r et u r n
becomes. If you need 
to empty your storage 
before perhaps Janu-ary, then you would 
want to sell futures or 
swaps in the month(s) 
that correspond to 
those in which you 
plan on selling the fuel.
Selling futures or swaps protect you in
a falling market by paying you back should 
the value of your inventory decline. On the 
other hand, if your inventory value increases 
due to the price of heating oil going up then 
your future or swap position will require 
maintenance margin. That means you would 
need to pay your broker.
After everything is said and done, you
w ill walk away w ith a nice profit after
expenses. As is the case with any financial 
decision, make sure you have a good grasp
of the logic behind this type of business
transaction before diving in. Given all the 
regulations and costs of maintaining storage, 
it is nice to know that all that hard work can 
pay off nicely at a time like this. 
Opportunity Knocks
Using Storage to Your Advantage
By Mark Skaparas, Hedge Solutions
Symbol  Month  Bid  Askhigh lowlast  Change
QHOM9  9-Jun  1.4688  1.4698  1.4729  1.4160  1.4705  0.0443
QHON9  9-Jul  1.5011  1.5024  1.5042  1.4500  1.5013  0.0427
QHOQ9  9-Aug  1.5362  1.5379  1.5402  1.4864  1.5381  0.0445
QHOU9  9-Sep  1.5706  1.5727  1.5710  1.5195  1.5694  0.0408
QHOV9  9-Oct  1.6044  1.6068  1.6090  1.5600  1.6060  0.0428
QHOX9  9-Nov  1.6373  1.6401  1.6395  1.6092  1.6357  0.0400
QHOZ9  9-Dec  1.6700  1.6723  1.6750  1.6249  1.6710  0.0428
QHOF0  10-Jan  1.7010  1.7040  1.7063  1.6685  1.7063  0.0466
QHOG0  10-Feb  1.7247  1.7273  1.7294  1.7017  1.7294  0.0447
Some suppliers and brokers will fill the
storage for you and defer payment for the 
oil, but always remember that the less you 
store, the less money you make. This storage 
opportunity can easily be done in house as 
long as you have the funds to fill the storage, 
plus the ability to trade futures or swaps.
JUNE 2009 • 31
BOSTON
TANKS COVER THE USA
Boston Steel & Mfg. Co. 
490 Eastern Avenue
Malden, MA 02148
ph: 781-324-3000 fx: 781-397-9269
www.bostonsteel.com
BOSTON always delivers best!
Financing/Leasing; Stock units 
available in our inventory!
1-800-333-6970
BOSTON continues 
to build and deliver 
the finest and most 
durable truck tanks in 
all phases of the fuel 
delivery business. 
We know the market 
and your need to meet 
diversified product 
delivery. Chalk it up 
to over 94 years of 
experience that still 
provides the best 
value you can obtain 
for any tank in our 
size and class.
Massachusetts
REGUlAtORYFRAMEWORK FORBIOFUEl 
MANdAtE dISCUSSEd
State energy officials recently began
holding a series of meetings to begin the
process of writing the regulations to support 
the July 2010 biofuel blend mandate in
Massachusetts for home heating oil and diesel 
fuel, with the Massachusetts Oilheat Council 
(MOC) there to monitor the proceedings.
As MOC has been reporting for months, 
the start of the regulatory process has been 
eagerly awaited because it will provide the 
f r a mework for how t he whole s a le a nd
retail heating oil network will implement the 
mandate. The initial meeting drew a large 
group of “stakeholders” including MOC staff 
and advisers, a strong contingent of wholesale 
heating oil companies, biofuel manufacturers 
and distributors. The discussion centered 
mainly on the input and concerns from the 
retail and wholesale side of the business.
“Without a doubt, MOC and our wholesale 
partners including Global, Irving, Sprague, Gulf, 
Exxon/Mobil and CITGO were front and center 
at the meeting, and I believe that we accurately 
framed our tacit support for the mandate, but
also acknowledged the significant wholesale 
State News
infrastructure issues we must overcome to
make this mandate workable in 14 months,”
said MOC President Michael Ferrante.
Vermont
ClEANUPBIll PASSES WIth
SEVERAl ChANGES
Lawmakers have passed a bill reauthoriz-ing the Petroleum Cleanup Fund (PCF) with 
some critical changes. First, a provision that 
would have assessed a gross receipts tax on 
all dyed diesel has been removed. In its place 
is clarifying language that applies the existing 
heating fuel gross receipts tax to dyed diesel 
used for heating. 
The bill also clarifies that the existing 
PCF fee of a half cent per gallon on heating 
fuel also applies to the sale of dyed diesel 
used for off-road purposes. There is also 
language to prevent future raids on the PCF. 
If the heating fuel account tops $3 million, 
fuel dealers will not be required to continue 
to collect the fee. Owners of underground 
storage tanks that have less than five facilities 
will be able to borrow from the fund interest-free. Those w ith five or more facilities
will be able to borrow at an interest rate of
2 percent. 
Finally, the bill also sets in motion a plan 
to repeal Stage II requirements. On Jan. 1, 2013, 
gasoline station owners in Vermont will not be 
required to have Stage II vapor recovery con-trols on their pumps. In addition, dispensing 
equipment installed before 2013, including 
those upgraded with PCI-compliant systems, 
will not be required to have Stage II controls.
RENEWABlEENERGYPROdUCtIONCREdIt 
PASSES hOUSE
The Vermont House passed legislation that 
would encourage wind and solar power
producers by paying them more for their
electricity than other producers. Under the bill, 
solar power producers would receive 30 cents 
per kilowatt-hour and wind power producers 
would receive 20 cents per kilowatt-hour. The 
going rate for power from the Vermont yankee 
plant in Vernon is about 4 cents. 
The P ublic Ser v ice Depar t ment h a s
estimated that these provisions could increase 
electricity costs by as much as 3 percent. The 
bill also requires that $22 million in federal 
stimulus funds allocated for the state energy 
program be deposited into the clean energy 
development fund. The money can also be used 
to pay for thermal or geothermal projects.
32 • OIL&ENERGY
COMING NEXtMONthIN
PRICE PROtECtION & hEdGING
profiles
INNOVAtIONRECEIVESBIOdIESEl MARKEtING
ANd PROdUCtIONACCREdItAtION
Innovation Fuels, the New york-based
renewable energy company that manufactures, 
markets and distributes biodiesel has become 
the first Northeast biodiesel producer to
receive BQ-9000 accreditation in both the 
areas of biodiesel production and marketing, 
according to the company.
Innovation Fuels received both accreditations 
from The National Biodiesel Accreditation 
Program, a cooperative and voluntary program 
for the accreditation of producers and market-ers of BQ-9000.  The program is a combination 
of the ASTM standard for biodiesel and a program 
that includes storage, sampling, testing,
blending, shipping, distribution and fuel
management practices.  To receive accreditation, 
Innovation Fuels passed a rigorous review and 
inspection of their quality control processes by 
an independent auditor to ensure that quality 
control is fully implemented.
NORItZANNOUNCESEXClUSIVEREPRESENtAtIVES
The roemer Agency and McKee-Nix
and Associates, manufacturer’s representatives 
for tankless water heaters in the United
States, will now carry the Noritz line of
tankless water heaters exclusively, Noritz 
recently announced.
Noritz offers savings on all 20 of their 
Energy Star-rated residential units thanks to 
the new guidelines handed down in President 
Barack Obama’s recently passed stimulus 
p ac k a ge . I n a d d it ion , c on s u me r s c a n
also take advantage of the many local tax
rebates available in regions across the United 
States with the purchase of a Noritz tankless 
water heater.
For more information on Noritz America 
Corporation and the entire line of Noritz’s 
Energy Star tankless water heaters and a full 
list of rebates, call (877) 986-6748 or visit
www.noritz.com. 
BIOdIESEl MANUFACtURERREG
ANNOUNCESPRESIdENt
renewable Energy Group (rEG), a biodiesel 
m a nu f a c t u r e r a n d m a rk et e r, r e c e nt l y
a n nounced Da n iel Oh, ch ief operat i ng
of ficer, w ill t ran sit ion into t he role of
president as well.
Oh will oversee biodiesel manufacturing, 
sales and marketing, procurement and risk 
management, production operations and 
technology services, in addition to alternative 
feedstock research and commercialization, 
and corporate development programs for 
rEG’s growing domestic biodiesel business.
Oh t a ke s ove r for Ni le 
ramsbottom, who served as 
rEG’s pre s ide nt s i nce t he
company’s incor poration in 
2 0 0 6. I n t h e n i n e ye a r s
ramsbottom served at rEG and 
its predecessor West Central 
Cooperative, the company’s biodiesel business 
has grown from a 1 million gallon-per-year 
batch plant to a network with the more
than 300 million gallons of annual production 
capacity.
rEG markets a biodiesel product lineup—
rEG-9000 biodiesel, which exceeds ASTM 
quality specifications—through existing
nationwide diesel infrastructure. rEG-9000 
biodiesel is produced by rEG network produc-tion facilities consisting of propr iet ar y
multiple feedstock technology.
Daniel Oh
In recognition of our
appreciated sponsors and
supporting organizations 
for the New England Fuel 
Institute’s 2009 EXPO 
and Energy Summit.
Thank You!
OILHEAT BIOHEAT
®
DIESEL PROPANE SOLAR
2009 EXPO
SPONSORS
GOLD SPONSORS
BRONZE SPONSORS
SILVER SPONSORS
Hedge Solutions
PLEASE VIEW PLATINUM SPONSORS ON PAGE 6!
34 • OIL&ENERGY
Tech Talk
WIth thE WINtERhEAtING SEASON WRAPPING
up and the warm temperatures signaling the 
return of spring and summer, it’s time to
take a look in the rear view mirror at our
most recent season. When all is said and done, 
the winter of 2008-09 will turn out to be
a relatively normal winter. What makes it
seem colder is that our winters have been 
above normal for several years and we were 
starting to get used to it. Last summer, when 
oil prices jumped to record levels, people 
panicked and many jumped ship to the
natural gas utilities.
The media portrayed the oil dealer as the 
bad guy, when in fact he was just as much
a victim as the consumer. The oil dealer now 
must dispel this image and the best way to do 
this is to help the consumer through these 
hard times. There has never been a better time 
than now to offer them some relief. We have 
to start thinking about how to sell fewer
gallons to more people.
Heating systems are designed to heat the 
building to a certain temperature under the 
worst outside conditions. These conditions 
actually occur only about 5 percent to 7 percent 
of the heating season. Without an outdoor 
reset device, the heating system does not know 
if it is a cool autumn night or the coldest
winter day. It’s like driving your car as fast
as you can, then slamming on the brakes.
This is neither an efficient way to drive a car, 
nor run a heating system.
A device that made its debut back in the 
1970s was the outdoor reset control. Back in 
1976, a company known as American Stabilis 
introduced the Enertrol
®
to the heating
industry. The Enertrol was state of the art
for its day. It consisted of an outdoor and 
indoor temperature probe and a solid-state 
control. This control was then wired into the 
existing high limit control of the boiler and 
effectively lowered the boiler temperature
a s t he outdoor temperat ure i ncre a sed.
The main drawback was how to heat domestic 
hot water, since all we had back then were 
gas and electric heaters or tankless water 
heaters; indirect water heaters had not yet 
been invented. 
Taco took the next step and incorporated 
the Enertrol with a rotary program timer that 
would allow the boiler to return to normal 
temperatures at preset intervals. This product 
was known as the MasterMind II. It worked 
pretty well for its day, but the weak link
was the timer. If there was a power failure or 
the timer failed, the customer either had
no hot water when they expected it or no 
outdoor reset.
There are functions available in today’s 
controls that did not exist in the 1970s, such 
as warm weather shutdown, a starting water 
temperature setting and a minimum boiler 
supply temperature. Most reset control
systems can monitor the water temperature 
returning to the boiler and will adjust the 
mixing device to keep this return temperature 
above the programmed minimum. This boiler 
protection feature is a necessity in large
volume systems to prevent condensation or 
boiler damage.
“Smart” reset controls also optimize cycle 
times, so the boiler fires less often, but remains 
on longer when it does fire. This increases 
boiler life and efficiency, because a boiler, like 
a car engine, is not efficient until several
minutes after continuous operation. Long run 
cycles are much more efficient than short ones. 
Domestic hot water override ensures an un-interrupted supply of hot water on demand.
Outdoor reset controls have been installed 
in commercial applications for years, but
now they are available to the homeowner. 
With the information sent by the outdoor
sensor, the control can match heat output 
closer to the actual needs of the home. With 
outdoor reset, zone valves and zone pumps 
can have longer on/off cycles or can remain 
cont inuously operat ing t hroughout t he
entire heating season—which extends the 
mechanical life and reduces the start-up
energy consumption.
Some of the European imports have these 
controls built in as part of the package. Taco, 
Tekmar and Heat Timer all offer a variety of 
outdoor reset controls that are affordable, easy 
to install, program and understand. Savings 
will depend on many factors, but a recent 
study performed by the Environment and 
resource Center in St. Paul, Minn., showed 
that outdoor reset controls saved an average 
of 14 percent. By adding an outdoor reset 
control that works alongside your boiler
and thermostat, a typical payback of less than 
a year can be achieved.
While no one was noticing, on Jan. 18, 2008, 
t he U. S. Depa r t ment of Energ y (DOE)
implemented recommendations for new
design requirements for hot water boilers
that call for “temperature reset” feature
that automatically adjusts the boiler output 
accord i ng to t he out do or a mbie nt a i r
temperature. This rule, which went into effect 
a little over a year ago, has a compliance date 
of Nov. 19, 2015. you don’t have to wait until 
the manufacturers start producing these
controls as part of the boiler package. you can 
do this yourself with off-the-shelf controls
that are easily added to any type of hydronic 
system. Now is the time to step up to the plate 
and embrace the concept of outdoor reset. 
Don’t let the world pass you by. Learn all
you can about this technology because the 
future is here today. 
Getting to Know Outdoor Reset
Technology Could Become Compulsory in 2015
By Bruce Marshall, Emerson Swan
Outdoor reset controls have been installed in 
commercial applications for years, but now
they are available to the homeowner. With the 
information sent by the outdoor sensor, the
control can match heat output closer to the
actual needs of the home.
YOUR INDEPENDENT STATE ASSOCIATIONS:
Working to serve your interests as your in-state resource. Working in tandem 
with New England Fuel Institute on regional and national affairs.
MASSACHUSETTS
OILHEAT COUNCIL
Michael Ferrante, President
118 Cedar Street
Wellesley Hills, MA 02181
Ph: 781-237-0730
800-722-0623 (MA Only)
Fax: 781-237-2442 
mferrante@massoilheat.org
www.massoilheat.org
INDEPENDENT CONNECTICUT 
PETROLEUM ASSOCIATION
Executive Offices:
10 Alcap Ridge
Cromwell, CT 06416
Ph: (860) 613-2041
Toll Free 1-866-521-ICPA [4272] 
Fx: (860) 632-1122
Eugene A. Guilford, Jr.
Executive Director & CEO
gene@icpa.org
www.icpa.org
MAINE OIL DEALERS
ASSOCIATION 
25 Greenwood Road
PO Box 249
Brunswick, ME 04011
Phone:  207.729.5298
Fax:  207.721.9227
Web:   www.meoil.com
Email:  jamie@meoil.com
Jamie Pye, President & CEO
www.nhoilheat.com
Phone:603-895-3808
Fax:603-895-3325
Email: ohcnh@nhoilheat.com 
flat color version colors: pms 130, pms warm red and pms 294
Oil Heat Institute
of Rhode Island
873 Warwick Ave.
Warwick, RI 02888-3645
Phone: 401-865-6055
E-mail: julie@ohi.necoxmail.com
www.oilheatinri.com
Be it heating oil, propane, or biofuels, these state associations, in concert with New England Fuel Institute work 
24/7 to protect your business interests and the well being of consumers served by the vast and vital network 
of independent fuel distributors. We encourage you to take advantage of the many benefits provided by state 
and regional membership. Contact your respective state association and New England Fuel Institute via phone 
or email and help yourself grow your business. It is the best and most immediate way to stay informed about 
industry news and critical regulations that impact your operations daily.
New England Fuel Institute
Offices at 20 Summer Street, Watertown, MA 02472
617-924-1000 •www.nefi.com
36 • OIL&ENERGY
IN PASt ARtIClES FOR OIl & ENERGY, I hAVE
devoted considerable space to the dramatic 
news regarding oil spills experienced within 
the industry. However, it is worth the effort 
to detail some of the success stories accom-plished by the industry, learning from prior 
incidents and progressively moving forward. 
A key facet observed is the successful marriage 
of profitability and prevention.
To that end, I want to offer a brief update 
on a Massachusetts initiative to meld oil
line upgrades with homeowner’s insurance 
coverage. This could provide a proactive
marketing opportunity to a service department 
to not only replace un-sleeved fuel lines, but 
also develop a consistent flow of off-season 
service work.
AFtER-hOURSACCOUNt ACCESS
A Massachusetts-based full service oil 
company modified their accounting system 
and provided key employee laptop computers 
with remote wireless access. The after-hour 
employees would check the account payment 
status, as well as delivery/service history, 
when a call would come in. Profitability was 
maintained by allowing the account status 
to be checked prior to any after-hours oil or 
service dispatch. This allowed the company 
to determine the credit /payment history 
prior to any further deliveries or significant 
service. In addition, the system was used to 
determine oil delivery history for after-hour 
“run outs” to insure that the delivery in
fact was likely needed. The company had 
specifically been involved in an after-hours 
run out and filled a tank with a leaking line, 
though they had also filled the tank several 
days prior to the after-hours run out call.
The funding for the laptops was justified
by insuring deliveries/services would be
paid for. The spill prevention was a value-added portion and assisted in presenting the 
company as progressive during insurance 
renewals.
SAFEtY tRAININGStANd-dOWN
A Connecticut-based full ser v ice oil
company conducts an annual safety afternoon 
in the late fall, just prior to the typical surge in 
delivery and emergency service calls. Full-time 
and seasonal delivery service staff are required 
to attend an afternoon of lunch and paid time 
for defensive driver training and spill prevention. 
In this case, their insurance carrier provided the 
trainers at no cost to the insured. The program 
is geared to be an open forum between the
trainers, staff and management. This provided 
management a prime opportunity to gauge 
employee attentiveness and attitude toward 
these vital issues. In addition, it provided
an opportunity for employees to interact on 
various types of deliveries and service events 
incorporating their experiences. Overall, after 
several years of conducting this driver training, 
accidents and spill situations have decreased.
SERVICEPROFItABIlItY INSAFEtY
A rhode Island-based oil company has 
proactively worked with their customers
on upgrading basement storage tanks and
fuel lines. Instead of focusing on potential 
imminent “perils” of an old tank or un-sleeved 
line, the marketing focused on upgrading. 
Homeowners were asked to consider that the 
oldest part of their house was probably the oil 
tank and line. Because roofs are replaced and 
bathroom remodeled, why not market tanks 
and lines on the same basis? A consideration 
was given to creating a new diamond-level 
service plan, which would include upgrading 
vent piping, alarms, safety valves and fuel
lines to current code within the annual cost, 
spreading the cost out for several years. 
MASSAChUSEttSOIl lINESAFEtYUPdAtE
On Jan. 5, Massachusetts Gov. Deval
Patrick signed into law An Act Relative to
Homeowner Heating Safety. This act is focused 
on offering homeowner insurance coverage 
for home heating oil releases when oil lines 
cur rent ly meet or are upg raded to t he
standards set forth in the act. Most people are 
not aware that pollution coverage is generally 
excluded from their homeowner policies. On 
occasions, homeowner carriers will fund 
cleanups when third parties are impacted or 
threatened. However, the homeowner carrier’s 
investigation process to reach this decision 
point usually takes days, weeks or months 
after the release. The act contains two main 
segments: if an oil line is upgraded to the 
standards, then pollution insurance would 
need to be made available to the homeowner. 
These provisions of the act are to take effect 
on July 1, 2010.
Under the act, residents with a heating oil 
tank with one or more fuel supply lines or 
return lines in direct contact with concrete, 
earth or other floor surfaces must enclose
any fuel supply line with a continuous non-metallic sleeve; install an oil safety valve at the 
tank; or employ any other release prevention 
method approved by the board. However, 
these upgrades are not required if the burner 
is located above the fuel storage tank and the 
entire fuel supply line is connected to, and 
above, the top of the tank. These upgrades 
would require an inspection and certification 
by a licensed oil burner technician on a fire 
prevention form that has yet to be created.
These provisions do not apply to any tank 
for which fuel supply lines or an oil safety 
valve were installed or upgraded on or after 
Jan. 1, 1990, as long as that installation or 
upgrade complied with 527 CMr4.03 and
527 CMr4.04. This condition would require 
an inspection and certification by a licensed 
oil burner technician on a fire prevention form 
that also has yet to be created.
The act provides that homeowner carriers 
writing residential insurance policies in
Massachusetts will make available first-party property coverage for cleanup costs 
incurred in response to a release of heating 
oil from a residential fuel tank or any piping, 
fuel supply lines, equipment or connected 
systems. This would also provide for liability 
coverage for third-party claims. There would 
be minimum coverage of $50,000 per occur-rence for first-party property and minimum 
coverage of $200,000 per occurrence for
third-party liability and legal defense costs, 
subject to a deductible not to exceed $1,000 
per claim. At this time, it is unknown at what 
additional premium cost this would be offered 
to homeowners. 
looking at the Bright Side
Success Stories in Proactive Spill Control
By Glenn Goral, Response Environmental Inc.
This is just a brief summary, the entire text of the act can be found at www.mass.gov/legis/laws/seslaw08/sl080453.htm.
Spill prevention
JUNE 2009 • 37
www.DestWin.com • 877-DESTWIN
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including Internet, telephonic, and walk-in’s 
• Syncronize buying and selling, any time of the year
• Real-time customer contract pricing can be automatically updated
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• Integrates with most popular petroleum back-office systems
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NEW!Risk Management By
DESTWIN 7.25 X 4.62 VERT:Layout 1 04/03/2009 6:45 PM Page 1
State News
Connecticut
hEAtINGOIl CONtRACt AUdItSUNdERWAY
Th e C on n e c t ic ut D e p a r t m e nt of
Consumer Protection (DCP) is conducting 
random audits of heating oil dealers that offer 
guaranteed price contracts. DCP has informed 
the Independent Connecticut Petroleum
Association (ICPA) that several heating oil 
dealers have not secured their oil contracts 
with the 75 percent (increased to 80 percent 
for 2009) futures contracts as required by law. 
DCP is concerned that dealers who are not 
in compliance with the law may be subject to 
enforcement action and fines. Oil dealers
who plan on offering contracts should refer to 
ICPA Member Services Bulletin 2.6 on how to 
comply with the law and properly construct 
their contracts.
BIOFUEl MANdAtECOUld BEGIN IN2010
ICPA recently met with the Connecticut 
Bio Association to voice concerns about SB 
1019, a bill that would mandate the use of
a 2 percent biofuel blend in 2010, 3 percent
in 2011, 4 percent in 2012, 5 percent in 2013 
in heating oil and diesel fuel.
IC PA’s p r i m a r y p r oble m w it h t h e
legislation is the ability for heating oil dealers 
who pick up product in rhode Island, New 
york and Massachusetts ability to obtain
the Connecticut mandated fuel, fuel quality 
(BQ-9000), price differentials and the ability 
for the state to waive the mandate in the event 
of supply shortages. The Bio Association 
agreed to several amendments, including:
•	 Adopting	ASTM	D6751,	D396	and	D975;
•	 Allowing	retailers	in	border	states	to
deliver non-biofuel in Connecticut as long 
as the terminal that they pick fuel up from 
in another state does not have biodiesel; 
•	 Allowing	the	state	to	waive	the	mandate
for up to one year if in-state biofuel
production does not meet 50 percent of 
the mandate, the price of biofuel exceeds 
the price of No. 2 oil or diesel by 50 percent 
or there are other supply shortages;
•	 Requiring	 that	 50	 percent	 of	 the
mandated fuel is produced in-state.
Pennsylvania
NEWINCENtIVEStOINCREASE
GREENENERGYJOBS
Pennsylvania’s efforts to attract solar
energy manufacturers to the state, spur an 
increase in projects that harness the sun’s 
power, and create green collar jobs has
taken a major step forward, according to
Gov. Ed rendell. 
Pen n s ylva n i a bu si ne s se s, econom ic
development organizations and political
subdivisions now can apply for a share of
a new $80 million program for solar energy. 
The program is designed to advance projects 
that generate and use solar energy, or that 
manufacture and assemble solar equipment. 
The fund is expected to create at least 10,000 
new jobs and attract more than $3.5 billion in 
private investment to Pennsylvania.
Under the guidelines, applicants must 
provide evidence of at least $1 in matching 
funds for every $1 of program funds awarded 
by the commonwealth. 
Solar energy generation or distribution 
projects and solar r&D facilities are eligible 
for loans of up to $5 million or grants of up to 
$1 million. Companies that manufacture solar 
components for renewable-energy generation 
equipment may receive loans of up to $35,000 
for every new job they project to create 
within three years after being approved; they 
may receive grants of up to $5,000 for each 
new job created.
See us at the 
NEFI EXPO at 
booth 304!
38 • OIL&ENERGY
Bioheat
®
thEWORld WIdEWEB CAN CERtAINlY BE
a double-edged sword. With honed searching 
skills, Google can put enough information at 
your fingertips to raise your level of expertise 
in just about any subject matter. Then again, 
the vast amount of information available
at your fingertips could be dangerous. For 
example, it allows anonymous people to offer 
up opinions that could be entirely unfounded. 
Just how much information is out there,
you ask? Well, at the least it’s more than
4 billion pages, since there are approximately 
4 billion indiv idual Web site addresses
registered. Now compare that number to the 
number of pages you’ve seen on each Web site!
FORWARd thINKERS
Boy, Ben Franklin had the right idea when 
he said, “Believe none of what you hear and 
half of what you see.” Now don’t get me wrong: 
to suggest the World Wide Web has been 
anything but a boon of historic proportions 
to business and industry in general would be 
an understatement. Then again, you really 
need to do your homework. 
If there is anyone out there that thinks 
biofuel/biodiesel is a passing fancy, they have 
not been following what people are blogging 
about out there! When you see the number of 
people ramping up production in their own 
backyard, you have to say, “There must be
a business in this!” We owe it to the consumer 
to create educational forums online or on site 
that provide current information that we have 
the alternative fuel answering many of the
issues plaguing this country, such as energy 
security, greenhouse gas emissions, etc.
Take a look at a random posting from
www.Biodieselnow.com: “EDMONDS, Wash.—
Trying to live green and beat high gasoline 
prices, some enterprising Americans are
turning cooking oil into biodiesel in their 
garages. Problem is, some of these do-it-yourselfers are burning down the house.
Fire officials around the country are warning 
of the dangers and considering new restrictions 
to make sure people don’t torch the whole 
neighborhood.”
There are two items worth mentioning 
here. First, the backyard pioneers are working
their angle and slowly becoming a danger to 
them selves and their communities.
We shouldn’t lose sight of the fact that their 
exploits can become an unnecessary hurdle 
to your success. Is there any doubt that in the 
energy world, a fuel-related accident can hurt 
the image of that particular product? This isn’t 
a scenario that needs to happen, and won’t 
with an educated consumer.
Second, those few hearty souls that want 
to take the sting out of their wallets and make 
an impact on the environment certainly see 
value in their experimentation. Why is it that 
when visiting some heating oil industry groups 
there is so much grumbling about biofuel
initiatives? The sky is falling, my friends!
Is there any reason that we as a united front 
can’t take the biofuel message to market?
Why can’t the distillate industry come 
together as one, top down and bottom up, to 
lay the foundation for a unified plan linking 
production capacity with infrastructure and 
education/marketing plans? If you envision 
the next generation in a family business
carrying on into the future, we need to begin 
the education process of our customers and 
those opposed to the survival of your business 
and our industry. you can wait for the Web 
surfers to get their fragmented and incomplete 
story out through the blogs and forums, but 
it’s up to you to get them the facts now!
A key hurdle is education. Facts need to be 
made clear to the consumer and policy makers.
While there are many trade organizations 
supporting the move, retailers still need to 
take part. you have the customer’s faith and 
trust. your brand and the services you provide 
keep your customers coming back year after 
year. you are the face of your company and the 
industry. you are the most direct route to 
communicating this important information.
Think about it. For the average person 
with little extra time in the day, there’s just 
too much information to gather, organize
and analyze from news sources. How many of 
your customers are working two jobs and 
saddled with mortgages, credit card debt and 
family education funds or the lack thereof? 
W ho’s s it t i ng i n f ront of t he e ve n i ng
news when there are sports, scouts and other 
family responsibilities?
lEVERAGEthEWEB
Now is the time to go to www.bioheatonline.com
and register as a certified retailer of Bioheat
®
. 
Taking a few minutes today will position you 
as an early adopter. What that means to you 
i s m arket accept ance before your st ate
mandates B2 to B5 blends in the heating oil 
industry. This is a competitive differentiator 
that cannot be overlooked. Put yourself in
a position to receive high-quality marketing 
tools that can be customized with your logo 
and business name.
NBB’SYOUtUBE ChANNEl
youTube is the No. 1 Web site for online 
video sharing. A staggering 70 million people 
worldwide visit it each month. I’m sure one
or t wo of your customers are t here on
a daily basis. The National Biodiesel Board 
(NBB) youTube channel features a wide
array of biodiesel information. Clips from 
celebrity users, samples of news coverage
and informative videos are among the nearly 
50 videos already available.
“Sites like youTube and Facebook are more 
than just fun and games today,” said NBB
director of communications Jenna Higgins. 
“They drive public awareness, public opinion 
and mainstream media coverage. We want to 
have a voice in this forum and ensure an
opportunity to learn about the benefits of 
biodiesel is reaching the people who seek it.” 
Biodiesel fans can become subscribers to 
the channel and find out when new videos are 
posted, offer comments and share videos with 
friends. The playing field has been leveled. 
you now have the tools to meet the needs of 
your business, and in the end, your customers. 
From the top down or bottom up, you can 
begin to introduce yourself to a new, cleaner, 
healthier way of doing business!
For more information about Bioheat marketing 
tools, contact Nazzaro at (978) 664-5923 or
lou@yourfuelsolution.com. 
Bringing Your Biofuel Message Online
By Lou Nazzaro, Advanced Fuel Solutions; National Biodiesel Board
JUNE 2009 • 39
Credit Cards
ARE YOU FEElING AlIttlE OVERWhElMEd BY
the concept of Payment Card Industry (PCI) 
security standards? Have you looked at the 
required Self-Assessment Questionnaire 
(SAQ) and realized that since you are a fuel 
oil dealer who happens to store credit card 
data, you must complete the SAQ with 226 
questions?
Well, let me help clear up some confusion. 
First, it is true that any merchant that accepts 
credit cards must comply with PCI. The PCI 
standards were established by the major card 
brands to protect consumers, merchants, 
processors and themselves. The part that gets 
confusing is exactly what you must do, as
a relatively small merchant.
To assist you in the massive effort of achiev-ing full PCI compliance, the security counsel 
has developed a “prioritized approach.”
The prioritized approach provides six 
secur ity milestones that w ill help your
organization incrementally protect against the 
highest risk factors and escalating threats 
while on the road to PCI compliance. The 
prioritized approach and its milestones are 
intended to provide the following benefits:
•	 A	roadmap	that	an	organization	can	use
to address its risks in priority order;
•	 A	pragmatic	approach	that	allows	for
“quick wins;”
•	 Support	for	financial	and	operational
planning;
•	 Promoting	objective	and	measurable
progress indicators;
•	 Helping	promote	consistency	among
Qualified Security Assessors.
To bre ak it dow n even f ur t her, t he
pr ior it i z e d appro ac h e ncou r age s you r
organization to focus on items such as: your 
organization’s firewall, the data your company 
stores and the application you are using to 
process payments.
The applications that are used to process 
payments—such as your internal software 
program that stores credit card data—are
the highest area of vulnerability for most
organizations. If this system is used to process 
you r c re d it c a rd p ay ment s, it i s you r
responsibility to make sure it is secure and 
abides by all PCI standards. There is even
a certification process the software company 
must complete to verify their compliance!
Prioritizing Payment Safety
Taking the First Steps Toward Compliance 
By Tracy Richmond, COCARD/Richmond Financial Services
This is also a great place to point out
another simple concept addressed in the
prioritized approach: if you don’t need it, don’t 
store it. I agree that this is a simple concept, but 
you never want to face a situation with one of 
your customers when a credit card number is 
compromised and you were never supposed to 
have that card on file in the first place.
It is much more realistic to work with
your staff to complete the worksheets for the 
prioritized approach than tackling PCI and 
the entire SAQ in a short period of time.
I do want to remind each of you that the 
SAQ must still be completed and you must 
begin to work with a trusted company to 
perform vulnerability scans on all of your 
computers that are connected to the Internet. 
The prioritized approach does not eliminate 
this need. rather, it helps you address your 
biggest areas of concern first. 
Another extremely important point to 
keep in mind is that in most states, the
requirement of protecting your customer’s 
sensitive data is the law. There are now
44 states that have passed data security
legislation. This includes all major heating oil 
states. For more information on these laws 
and the latest credit card processing news,
see www.cocardprocessing.com/pci. 
40 • OIL&ENERGY
thIS PASt WINtER PROVEd tO BE AlONG
challenging one for propane marketers and 
wholesalers. Starting back in July 2008,
consumers faced record prices for gasoline, 
fuel oil and propane. Many customers called 
their marketer and put deliveries on hold 
until they could save some money to pay
the bills. 
At the same time, many were buying up 
propane for the coming winter at the record 
high prices. Marketers, facing credit line
issues with suppliers and banks, held back on 
filling their storage due to those same high 
prices. Fall weather arrived early in October 
and never let up, creating record demand on 
the TEPPCO pipeline system following the 
slowest summer in years. 
The reserve storage at Watkins Glen, 
N.y.—full on Sept. 1—was nearly empty by 
Th ank sg iv ing. Allocat ion wa s imposed
and the Cavern was fully depleted before 
Christmas, causing long lines and frustration 
at all levels of the supply chain. In mid-November a ship carrying about 18 million 
gallons of propane collided with another
vessel at sea in the Atlantic, causing damage 
to the hull and necessitating a return to
Gibraltar for repairs. That cargo tied up two 
of the four ships that bring propane to the 
Eastern U.S. for nearly a month. The volume 
from that accident never arrived at Newington, 
N.H., until winter was over. Some have called 
this winter the perfect storm, but if it was,
we seem to be experiencing those perfect 
storms on a fairly regular basis. According
to one leading propane supplier who serves 
the Northeast, trucks from the Midwest
have been pressed into service in five of
the past eight winters to meet Northeastern 
U.S. supply needs.
SOlVINGthESUPPlYPROBlEM
What is the answer? If there were only one 
or two this would be easy, but it is a very 
complex problem. Storage is the key! We all 
know that nobody wants added storage in their 
backyard. Portland, Conn., recently passed
a community ordinance prohibiting additional 
fuel storage in the community in excess of 
1,000 gallons. 
The industry is working to coordinate 
efforts to add storage to existing facilities or 
create new ones. The Propane Gas Association 
of New England (PGANE) is prov iding
support, with information for local officials 
and testimony at hearings. The propane
industry needs to build a case of how many 
attempts have been made for added storage 
and how many of those were successful.
Public education is a key component. Marketers 
need to have a week’s worth of storage at
their facilities. This alleviates pressure on the 
transportation system and the local delivery 
system. One key area of storage that is often 
overlooked is the tertiary (consumer) storage. 
Imagine a world where customers only 
need three or four deliveries per year instead 
of one every two or three weeks. Imagine
a bobtail that empties out an extra time
each day by making half as many deliveries! 
These things are possible and won’t happen 
overnight, but by putting larger storage at your 
customer locations you can achieve these
results. The margin on the initial delivery to 
the larger tank in most cases will nearly pay 
for the increased tank cost! Factor in the price 
of a bobtail and driver and this idea starts to 
make dollars and sense.
IMPROVINGthEPIPElINE
Beyond storage, there are key elements in 
the supply process. The first is to develop
a supply plan utilizing multiple supply points 
and t ran sport at ion met hod s, including
pipeline, rail and import terminals. Depending 
on distance to those facilities, the mix will 
vary from marketer to marketer. However, 
every marketer needs to have the insurance 
of a contract at each supply point. The next 
key is to contract what you plan to sell—all 
of it! Unlike other fuels where the supplier 
maintains the supply for customers, propane 
is based on contractual commitment. It is that 
same storage issue again. 
The wholesale supplier does not have the 
storage to hold extra product in the region
just in case, so your contract is key! A major 
component of the supply contract is ratio: 
gallons sold in the six winter months versus 
gallons sold in the six summer months. The 
marketer can impact this ratio greatly, but can 
have storage low at the end of the winter 
months, refill in the beginning of the summer 
months and be totally filled on Sept. 30. The 
same holds true for customer tanks. Push 
some late March deliveries into early April and 
all customer tanks should be full at the end of 
September. This delivery pattern minimizes 
your ratio to your benefit. The lower your 
ratio, the easier time you will have over the 
winter months ensuring adequate supply for 
your company.
What are key actions between now and 
Sept. 30? review your supply plan and make 
sure that you have contracted 100 percent of 
your needs at diverse supply points. you can 
still buy contracts now to fill the gaps. Work 
with your dispatcher on the delivery cycles. 
Start to fill customer tanks used for heat-only 
now. Before the end of September, top off every 
customer tank and your own storage tanks
so you minimize your ratio. Consider offering 
a summer fill special with a prompt pay
discount for all the will-call customers. Begin 
the additional storage permitting process now, 
even if you are not sure you can put it in this 
year. It has taken more than a year to get 
permits in many cases. Once you have a permit 
in hand, the rest of the project seems to fall 
into place much more easily.
Last, and most importantly, communicate 
your plans with your banker, your suppliers, 
your customers and your employees. Everyone 
saw the stress of last winter on your face and 
they should know and will care that you are 
taking proactive steps to alleviate that stress 
for a smoother operation in the future. That 
will make every one of these stakeholders 
sleep a little easier, even you! 
Solving the Propane Supply Problem
Proactive Steps to Avoid Last Winter’s Issues
By Joe Rose, Propane Gas Association of New England
propane
Begin the additional storage permitting process 
now, even if you are not sure you can put it in this 
year. It has taken more than a year to get permits 
in many cases. Once you have a permit in hand, 
the rest of the project seems to fall into place 
much more easily.
Irving’s Superior ULSD is now Irving Blue Diesel.
Visit us at booth # 415 at the NEFI Energy Expo in Boston June 9-10.
UÊ>݈“ˆâi`Ê	/1ÊvœÀ“Տ>̈œ˜ÃÊvœÀʓœÀiÊi˜}ˆ˜iÊ«œÜiÀ°Ê/…ˆÃʈÃÊ	Õi°ÊÊÊ
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œ˜ÃˆÃÌi˜ÌÊÀiˆ>LiʵÕ>ˆÌÞ°Ê/…ˆÃʈÃÊ	Õi°  
www.irvingblue.com
42 • OIL&ENERGY
thERE ARE AlOt OF ERRONEOUS NOtIONS
about fuel additives that keep some heating 
oil retailers from using these chemicals and 
receiving the numerous benefits that additives 
provide. This article addresses the most 
prevalent misconceptions, in order to enable 
more informed decisions regarding the value 
of heating oil treatment programs.
Myth 1: the primary cause of sludge in 
heating oil storage tanks is microorganisms. 
“Bugs,” which can occur in the fuel/water 
interface, contribute to tank sludge, but they 
are far from the primary cause of this problem. 
Experience has shown that microorganisms 
are the cause of less than 5 percent of the 
sludge-clogged filters that result in no-heat 
service calls. The other 95 percent are due to 
sludge generated by unstable heating oil that 
has degraded in storage over time.
What is meant by “unstable” and “degraded”? 
refineries employ a cracking process whereby 
large hydrocarbon molecules (heavy oils)
are cracked apart to form smaller molecules 
(light products). These cracked molecules are 
unstable, because their cracked bonds are 
chemically reactive. Over time, many of these 
unstable molecules will recombine and clump 
together, i.e., degrade, resulting in sludge in 
storage tanks.
M y th 2: Ad d iti ves a re ef fe c ti ve i n
eliminating microorganisms, but they can’t 
stabilize heating oil.Some additive suppliers 
focus on eliminating “bugs” and therefore 
they work hard to vastly overstate the bug 
problem, while perhaps also casting doubt 
about the ability of additives to stabilize
fuel. The t r ut h is t hat several addit ive
packages contain an effective fuel stabilizer 
component, wh ich d i sable s chem ic ally
reactive (cracked) bonds, thus preventing 
cracked molecules from recombining and 
forming sludge. Be wary of additive suppliers 
who overplay the microorganism problem 
and downplay the instability issue.
Myth 3: Only older residential heating oil 
tanks have excessive sludge.Sludge from 
unstable fuel occurs and accumulates fairly 
rapidly, especially since tanks are not empty 
when replenished and consequently there is 
fuel carryover from delivery to delivery.
New tanks can accumulate significant sludge 
in two to three years, unless the heating oil is 
stabilized with additive, and transferring
fuel from old tanks to new tanks typically 
accelerates this process.
Myth 4: Additives break up existing sludge 
too aggressively, causing a rash of clogged 
filters, i.e., “shocking” the system.Most
additive manufacturers are abundantly aware 
of the potential for filter problems if the
dispersant component in their additive
package ministers on sludge too aggressively. 
Proper dispersant dosing is the key to proper 
performance. Underdosing won’t eliminate 
existing sludge, overdosing will break it up 
and clog filters and proper dosing w ill
gradually dissolve sludge into particles that 
are fine enough to pass through filters and 
burn. If you try an additive and experience
a rash of clogged filters, don’t put in less
additive, because this may cause other additive 
pack age component s to under per for m.
Instead, you should change additives.
Myth 5: heating oil additive is a net
expense for the heating oil retailer.Depend-ing on the type of business you run, this 
notion may or may not be true. If you operate 
a full-service heating oil company, with
a large portion of your customers on service 
contract s, you w ill save more money—
perh aps a lot more money— on ser v ice
expense than you will spend on additive. 
That’s because a good, mult ifunct ional
additive package w ill reduce your fuel-related service calls by more than 50 percent, 
at a cost of about a half-cent per gallon of 
treated heating oil.
If you don’t offer service or if you’re a full-service company with a minimal segment of 
your customers on service contracts, additive 
may indeed be a net expense. However, since 
additive allows you to sell premium heating 
oil and since it cuts down on no-heat calls 
related to sludge, which reduces customer 
angst, you should ask yourself if improved 
product marketability and improved customer 
satisfaction are worth spending a modest 
amount of money on additive.
If you don’t provide service, you’re not
off the hook. If a service problem is fuel-related, the service tech can only accomplish 
a temporary fix; the problem will recur.
When the homeowner complains about their 
repetitive equipment failure, the technician 
will have no choice but to throw you, and the 
fuel you deliver, under the bus.
Myth 6: Residential sludge problems 
should be addressed as they occur, rather 
than before they occur. This concept is wrong 
on many levels. If this is how you feel, why 
would you ever perform a tune-up on heating 
equipment? Most likely you do tune-ups—
and use additive—because preventative 
maintenance is preferable to cor rective
maintenance, i.e., preventing problems is 
dispelling Additive Myths
By Rick Trout, Fuel Advantage/Avalux
If you operate a full-service heating oil company, 
with a large portion of your customers on service 
contracts, you will save more money—perhaps
a lot more money—on service expense than you 
will spend on additive. That’s because a good, 
multifunctional additive package will reduce your 
fuel-related service calls by more than 50 percent, 
at a cost of about a half-cent per gallon of 
treated heating oil.
JUNE 2009 • 43
additives
better t h an fi xing t hem. The customer
satisfaction implications are obvious.
Also, consider that if you only treat
problem tanks, by the time you take remedial 
action, your customer is living on the edge
of a roaring sludge debacle. remember,
addit ive pack age di spersant s g radually
dissolve existing sludge, by design, so that 
break-off sludge won’t clog filters. It’s going to 
take time to reduce sludge to a less-than-troublesome level. In the meantime, every 
delivery is an adventure, because it stirs up
a mess in the storage tank.
Myth 7: treating a residential tank during 
the annual tune-up is an effective way to 
provide year-round additive protection.This 
approach involves over-treating the heating 
oil initially, so that when the additized fuel
is diluted by subsequent untreated fuel
deliveries, the chemical in the commingled 
fuel will still be sufficiently potent to upgrade 
the quality of the untreated deliveries.
Does the math bear this out? If an additive 
has a recommended treat rate of 1 gallon of 
additive to 12,000 gallons of heating oil and 
the service tech pours 8 ounces of chemical 
into 250 gallons of fuel, the heating oil is
receiving three times the recommended dose. 
If the additive package contains a dispersant, 
a triple overdose may shock the system, with 
break-off sludge clogging filters.
Subsequently, if 170 gallons of untreated 
heating oil are delivered every time the fuel 
in storage drops to 85 gallons and there are 
four deliveries during the winter, the additive 
dose will be 100 percent of the recommended 
treat rate after the first delivery, 33 percent 
after the second delivery, 11 percent after the 
third delivery and 4 percent after the fourth 
delivery. It is unlikely that the additive will 
be effective at 33, 11 and 4 percent of the 
recommended treat rate.
Myth 8: A heating oil retailer can’t be
held responsible for poor fuel quality, because 
it was already in that condition when he
bought it.Fair or not, the consumer holds
the heating oil retailer responsible for poor 
fuel quality. your customers don’t know who 
refined, transported or terminaled the heating 
oil they purchased, but they do know the name 
on the truck that delivered it. Because heating 
oil has been commoditized, the retailer is
the consumer’s only line of defense against 
marginal, unstable, sludge-producing fuel. 
And it’s not as though retailers are without 
recourse. They can additize, at a modest cost, 
for the benefit of both themselves and their 
customers.
Heating oil retailers often proudly proclaim 
that they are full service. But is this enough? 
Isn’t it just as important to be full quality?
It’s what your customers expect. 
44 • OIL&ENERGY
We are Pleased
toWELCOME
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Institutewith competitive dental plan options, 
featuring:
• Special group rates
• Two plan options
• Best-in-class account
& member service
We look forward to 
administering their dental 
benefits to ensure good 
oral health.
www.nef iinsurance.com
Please contact:
Donna Carcerano
Benefits Administrator
New England Fuel Institute
PO Box 9137
Watertown, MA 02471-9137
(617) 924-1000 ext. 220 
Delta Dental of Rhode Island
EIA PROJECtSFAStERClEANENERGY
GROWth WIth RECOVERYACt FUNdS
Despite the challenges presented by the 
current global recession, the stimulus provided 
by the American recovery and reinvestment 
Act (ArrA) is expected to spur energ y
efficiency gains and greater long-term growth 
in renewable energy than previously expected, 
according to the Department of Energy’s
Energy Information Administration (EIA). 
The EIA released its Annual Energy
Outlook in March, but that publication
reflected the situation in November 2008, 
before t he full effect s of t he rece ssion
were clear and before the passage of the 
Ar rA. The EI A h a s now up d ate d t he
publication to include an energy outlook 
without the stimulus of the ArrA and an 
outlook that accounts for the ArrA.
The benefits of the ArrA directing a large 
amount of funding toward energy efficiency 
improvements in homes are most obvious
in heating and cooling. By 2030, energy
consumption for household heating drops by 
1.7 percent, while energy consumption for 
household cooling drops by 3.4 percent.
Between now and 2030, the annual household 
e ne rg y co st s a re proje cte d to ave r age
$64 per year lower than without the ArrA. 
Total annual residential and commercial
energy bills are projected to be $21 billion 
lower by 2030. The ArrA also achieves
a short-term advantage for cutting greenhouse 
gas emissions, resulting in emissions that
are 1.3 percent lower in 2013 than the
no-stimulus case.
NFU StAtEMENt: EthANOl’S lIMItEd IMPACt 
ONFOOd PRICES
National Farmers Union President roger 
Johnson recently commented on a report
released by the Congressional Budget Office 
(CBO) on the impact of ethanol on food 
pr ice s i n re s p on s e to f re quent cl a i m s
that ethanol production drove up food prices 
last year.
“The CBO report states what we have 
known all along, America’s farmers are not
a significant reason for increasing grocery 
store prices. The report states that increased 
ethanol production caused a mere .5 and
.8 percentage point increase in the price of 
food between April 2007 and April 2008,” he 
said. “Increased ethanol production saved 
consumers $48 billion at the gas pump in 
2007. The food cost increase attributable
to ethanol is far less—between $6.1 and
$9.7 billion per year. In other words, for
every extra dollar consumers spent on food, 
they saved between about $5.00 and $8.00 in 
gasoline cost.
“Despite the efforts by some to blame 
higher food costs on farmers and commodity 
prices, it is evident this is not the case. NFU 
is again calling for Congress to reconvene 
hearings to investigate higher retail food 
prices; while commodity prices have tanked 
since last summer’s peak, grocery store prices 
remain high.”
WINd POWERINdUStRYINCREASES
EMPlOYMENt BY70 PERCENt
The U.S. wind power industry directly 
employs about 85,000 people today, a 70 percent 
increase from a year ago, according to a new 
report from the American Wind Energy
Association (AWEA). 
The trade association’s annual wind indus-try report found that 10 new manufacturing 
facilities went online in the past year, while
17 were expanded and another 30 new facilities 
were announced. The new facilities are located 
in 24 states, so the economic benefits are being 
distributed around most of the country.
The U.S. market for small wind turbines 
nearly doubled in 2008, as more than 10,000 
JUNE 2009 • 45
Fire Box
turbines were sold, adding 19.2 megawatts 
(M W ) of n e w w i n d p o we r c a p a c it y.
The industry is bullish on continued growth, 
projecting a 30-fold increase in as little as 
five years, despite the economic slowdown. 
The United States continues to command 
roughly half of the global market for small 
wind turbines, and one-third of the global 
manufacturers are located here.
A record 8,545 M W of w ind power
were installed in 2008, but for 2009 the 
growth is expected to drop to only 5,000 MW. 
The American recovery and reinvestment 
Act is meant to help with that by allowing 
alternatives to tax credits, which lost their 
appeal during the economic downturn.
RGGI AUCtIONPRICES FORJUNESEt
The 10 Northeast and Mid-Atlantic states 
participating in the regional Greenhouse
Gas Initiative (rGGI) recently released
auction details, including reserve price and 
number of allowances offered for sale for the 
June 17 auction.
The June auction will be the second held 
since compliance obligations under the
10-state rGGI CO2 Budget Trading Programs 
took effect on Jan. 1, and the second to offer 
allowances from current (2009-2011) and 
f ut u r e (2 012 -2 014) c ont r ol p e r io d s .
States will offer 30.8 million current control 
period allowances (all for the 2009 vintage) 
and 2.1 million allowances for the future 
control period (all for the 2012 vintage).
The st ates — Connecticut, Delaware, 
Maine, Mar yl and, Ma s sachusett s, New
Hampshire, New Jersey, New york, rhode 
Island and Vermont—will continue to use
a reserve price of $1.86 for all allowances.
In add it ion to t he f irst compli ance
auction in March, rGGI’ also held two
“pre-compliance” auctions in the fall of 2008. 
In each auction, all allowances offered were 
sold and demand for allowances exceeded 
supply. Clearing prices of $3.07 in September, 
$3.38 in December, and $3.51 in March led
an independent market monitor to describe 
all auctions as “robust.”
The March auction was the first to offer 
allowance s from t he second t hree-year
control period beginning in 2012. All of
2012 allowances cleared at a price of $3.05, 
prov iding a first look at future market
prices for rGGI CO2 allowances. By the
end of 2009, the rGGI states will have
offered 5 percent of the total supply of
2012 allowances.
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46 • OIL&ENERGY
REPORTING DATE: 4-30-2009
Total Actual  Normal  Actual  Normal
Station  Accumulation  Accumulation  Accumulation  Next 30-Day
To Date  To Date  To This Date  Period
1-Yr. Ago
Caribou, ME  8771  8984  8937  417
Portland, ME  6646  6841  6505  361
Concord, NH  6955  7086  6771  302
Burlington, VT  7086  7305  6692  283
Albany, NY  6350  6558  5965  240
Worcester, MA  6256  6479  6008  278
Boston, MA  5401  5349  5111  233
Hartford/Springfield  5825  5871  5429  195
Providence, RI  5487  5489  4986  221
Chatham, MA  5423  5427  4889  357
Bridgeport, CT  5306  5258  4686  20
Report compiled by John Bagioni, a consulting meteorologist who runs Fax-Alert Weather Service LLC, Burlington, Conn.
He can be reached at: (860) 675-9091, or at: johnbag@comcast.net.
Degree Day Reporting Form
thE FIRSt thING FOR EVERYONEtO REMEMBER
is that the summer outlook tries to define what 
the three-month temperature average (June-July-August) will end up being. All summers, 
in fact all seasons, are more often than not
a series of temperature pulses. The predicted 
end of the season average tries to determine 
whether or not the cold pulses (cold periods) 
will out duel the warm pulses when all is said 
and done, or vise versa.
This year the summer forecast is going
to be highly dependent upon the expected 
development of an El Nino signal and the 
nature of the spring rainfall pattern. We will 
likely be going into the neutral phase of the 
equatorial Pacific signal from now into at least 
early June, before ending the summer in at 
least a weak El Nino configuration. How fast 
the transition into the El Nino occurs and how 
strong the El Nino is by summer’s end will 
greatly impact the summer forecast. I am 
counting on it reaching weak status during 
the mid- and late-summer season.
Based on the analogs I have looked at,
a weak El Nino would eventually favor much 
of the Eastern U.S. running near normal to 
cooler than normal for an end-of-the-summer 
average. As we move fully out of a La Nina 
phase through the neutral phase between now 
and late June, the pattern should favor much 
of the eastern and southern thirds of the
nation averaging warmer than normal.
During July, the analogs suggest a cooler 
to much cooler-than-normal pattern would 
develop across the Southeast, Midwest and 
Nort he a st / New England reg ion s, while 
warmth dominates the rockies, parts of
the far western Plains, parts of the interior 
Northwest, western and west-central Canada 
and Texas. In this scenario, July would be
the coolest month for the Northeast /New 
England regions.
By August, the pattern trends would favor 
cooler-than-normal or near-normal temps
for the Midwest and Northeast/New England 
regions with a shrinking of the warmth
across the rockies, but warmth possibly
expanding into the Plains and Texas before 
overspreading much of the Deep South. 
Cooler-than-normal conditions could return 
to parts of the Pacific Northwest and far
Southwestern sections of the country during 
the late summer period.
I do not see an overwhelming signal for 
excessive heat this summer across the country. 
There will be a hot zone across parts of the 
western U.S., but it remains to be seen whether 
or not this hot area can become truly excessive.
It should also be noted that studying the 
spring rainfall pattern can often provide tips 
as to which areas may struggle to run hotter 
than normal even if the large-scale pattern 
seems to be favoring heat. As of mid-May, 
rainfall totals had been running way above 
normal from parts of the Southern Plains and 
northeastern Texas north and east across the 
Missouri Valley, the Midwest, northern parts 
of the Deep South and much of the Ohio and 
Tennessee Valley areas. These areas may 
struggle to run warmer than normal even 
when a hot signal starts to show itself due to 
the natural cooling impacts of evaporation 
from the wetter-than-normal surfaces. This 
will be especially true during the early parts 
of the summer. If sustainable heat (more than 
a few days in a row) is going to occur in these 
areas, it is more likely later in the summer 
than early on.
NORthEASt SUMMERSUMMARY
June:Warmer than average, and overall 
warmest month of the summer compared
to normal.
July:Cooler than normal and likely the 
overall coolest month of the summer for
the Northeast.
August:Near normal to slightly cooler 
than normal; not as cool as July compared
to normal.
The forecast does not mean hot weather 
will not occur across the Northeast this
summer. There will be hot days! June could 
well be quite hot at times, and even though 
July and August are predicted to average 
cooler than normal, hot days will occur. It is 
just that I am predicting fewer than normal hot 
days, thus fewer 90 degree days than normal.
Any rapid onset of the El Nino and in-crease in intensity prior to the end of the 
summer might skew temperatures across the 
Northeast and Eastern U.S. quickly above 
normal. right now that seems unlikely, but 
the intensity of the oncoming El Nino is 
critical and will need weekly assessment.
It’s important to look at the severe weather 
potential this summer. The expected pattern 
seems to favor a second year of enhanced severe 
thunderstorm activity, especially from June into 
July. Given the likelihood that a few very warm/
hot and humid air masses will come northward 
into the Northeast /New England only to 
pushed aside by regular intrusions of cooler 
and drier Canadian air, some classic severe 
weather outbreaks are expected. Of course, 
severe weather outbreaks are often ver y
localized. But that does not mean they cannot 
be highly destructive, as noted by the deadly 
New Hampshire tornado outbreak last July. 
Warm thoughts
The Summer Heat is Coming, But Might Not Stick Around
By John Bagioni, Fax-Alert Weather Service
Weather Trends
JUNE 2009 • 47
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NORA AWARdEd tWO
FUEl RESEARCh PROJECtS
The National Oilheat research Alliance 
(NOrA), through the Liquid Fuels research 
Center (LFrC), has been awarded a New york 
State Energy research and Development
Authority (NySErDA) contract for implications 
of reduced heating oil sulfur content for 
boiler and furnace design.
There is currently strong discussion 
within the manufacturing and regulatory 
communities about reducing heating oil
sulfur levels to low (500 ppm) and ultra-low 
(15-100 ppm) levels. These levels may present
manufacturers with new opportunities to 
develop and market very high efficiency
appliances for oil with reduced cost.
U.S. manufacturers, however, generally 
have little experience with designing heat 
exchangers for low and ultra-low sulfur fuels. 
Under this project, materials considered as 
candidates for high performance boilers with 
low sulfur fuel, including aluminum, mild 
steel, and stainless steels will be selected.
rate of corrosion charts will be prepared as
a function of the above conditions. This will 
be a public domain research project with
results available to all manufacturers to
encourage their rapid development of new high 
efficiency appliances. Both near-condensing 
and condensing conditions will be included.
The second project (also through the 
LFrC) for which NOrA has been awarded
a NySErDA contract is the self-powered, oil-fired heating systems based on photovoltaic 
power. The project involves the commercial 
development of an oil-fired residential heating 
system that is self-powered using thermopho-tovoltaic (TPV) generation of electric power, 
a small battery, low power system components 
and appropriate controls.
hOME dEPOt ANNOUNCES
SChOlARShIPS FOR tRAdES 
HVAC Excellence has announced that the 
Home Depot is pledging more than $300,000 
in scholarships to support the construction 
trades, including HVACrprograms.
The Home Depot Trade Scholarship
Program is open to students currently enrolled 
in building and construction trades programs 
at colleges, trade schools, universities and 
apprenticeship programs.
The Home Depot Trade Scholarship
Program will recognize more than 600 students 
nationwide that are on track to graduate 
within the next 12 months with a $500 schol-arship to help offset the cost of their qualifying 
tuition and related expenses.
The application deadline is June 20, 2009. 
Scholarship winners will be announced in 
September 2009.
To apply for the scholarship and learn 
more, visit www.hvacexcellence.organd click on 
the scholarship link.
Industry News
48 • OIL&ENERGY
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Biz Tip
I dEAl WIth OIl COMPANY OWNERS EVERYdAY
thinking about selling their business. One 
question comes up frequently: Do I need
a valuation of the company before putting it 
on the market?
The answer is an unequivocal, “It depends!” 
If the sale is due to an unexpected situation, 
such as a divorce, death of an owner or 
breakup of a partnership, then a formal
valuation by a Certified Valuation Analyst 
(CVA) is warranted.
But if you just want to get an idea of
a possible selling price before entertaining 
offers, then paying thousands of dollars for
a valuation may not be necessary. The current 
value of a company should be determined by 
the ultimate judge: the market. The true value 
of a business is what the market currently 
bears and what buyers are willing to pay. 
dEtERMININGVAlUE
Let me give you an example from outside 
the oil industry. I recently went in search of
a very specific toy for my young son. It was
a toy that I had enjoyed as a child. Imagine my 
disappointment when I discovered that it was 
no longer manufactured.
Not one to be easily deterred, I fired up 
my computer and went to planet’s best source 
for “lost” toys, eBay. Within moments I was 
able to locate the exact item that I was seeking, 
with an “asking price” of $15. However, I was 
not the only parent determined to purchase 
this toy. Others had already bid up the cost 
well above the original $15.
In the end, I triumphed in the bidding
war. But instead of paying the $15 price that 
I expected, the toy carried a final price tag
of $90—six times the “book” value.
Why wa s t hi s simple toy wor t h si x
times its original price? Because the market 
determined that $90 was the correct price at 
this time. There were enough people willing 
to pay a premium to obtain the toy that the 
book value had no meaning. The “market 
value” was $90. Before you ask, yes, I did spend 
the $90 to purchase the toy. I am having
fun with it, even if my son has already moved 
on to other things!
The same principle applies to oil compa-nies, only on a larger scale. If you pay to have 
a formal valuation, you will get a very accurate 
“book value” of your company. Great for settling 
disputes or seeking bank financing. But if you 
put your business on the market for its book 
value, you may be selling yourself short.
ENtERINGthEMARKEt
Don’t settle for getting one or two offers. 
Instead, open up to a wider range of potential 
buyers. Let them compete against each other 
to bid t he pr ice up. Market force s w ill
determine the real value of your company.
What you finally accept as a selling price 
will depend on several factors, including your 
own tolerance for risk. Do you want a lump 
sum check up front so that you can walk away 
from the business cleanly and maybe even sail 
off into the sunset? Be prepared to settle for
a lower offer. But if you are willing to stay
on, run the company for a couple of years
and transition your customer list and sell
the company on retained gallons, you may be 
able to get a higher price.
The value of any oil business can be cal-culated based on “book” assets both tangible 
and intangible. But the real proof of value 
comes when somebody is willing to step up 
and open their checkbook. 
Should the Market decide the Value of 
Your Business?
By Kelly Monestime, FuelExchange LLP
Don’t settle for getting one or two offers. Instead, 
open up to a wider range of potential buyers.
Let them compete against each other to bid the 
price up. Market forces will determine the real 
value of your company.
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50 • OIL&ENERGY
Calendar
For the industry’s most comprehensive full year calendar,
log on to: www.nefi.com/calendar
9-14 Empire State Petroleum Association’s 
Summer Convention,Hyatt Regency Resort, 
Lake Tahoe, NV. 518-449-0702 • www.espa.net
16 NORA Silver Seminar & Certification 
Exam (Test for Gold Available),FW Webb, Wil-liston, VT. 802-223-7750 • www.vermontfuel.com
19-21 Pennsylvania Petroleum Marketers 
& Convenience Store Assn. (PPMCSA)
Summer Conference, Grand Hotel, Ocean City, 
MD. 717-902-0210 • www.ppmcsa.org
28 NAOHSM’s “Crossing the Generational 
Divide” Workshop,Hilton Hotel, Woodcliff Lakes, 
NJ. Phone: 888-552-0900 • www.naohsm.org
8-10 National Propane Gas Association’s 
“Propane Days” and board of Directors 
Meeting, Washington, DC. 202-466-7200,
Ext. 228 • www.npga.org
9“Oil Heat Cares” board of Directors
Meeting,11:00 a.m., Room 111, Hynes
Convention Center, Boston, MA.
888-552-0900 • www.oilheatcares.com
9-10 NEFI’s 33rd North American Heating 
and Energy Exposition & NEFI business
Convention, Boston, MA. 617-924-1000
www.nefiexpo.com
11-19 NEFI Spring Energy Conference,
Italy (extension trip June 19-22).
617-923-5015 • tracy@nefi.com
15-16 “Hedging College,”9am-3pm, 
Hedge Solutions, Manchester, NH. 800-709-2949 
• www.hedgesolutions.com
16, 18 EPA Section 608 universal
Training and Certification,2-session evening 
course, 6-10 pm, NEFI Technical Training Center, 
Watertown, MA
17 “Advanced Hedging College,”
9am-3pm, Hedge Solutions, Manchester, NH. 
800-709-2949 • www.hedgesolutions.com
12 NORA Energy Conservation Analysis 
Seminar, FW Webb, Rutland, VT.
802-223-7750 • www.vermontfuel.com
17 Massachusetts Oilheat Council’s Golf 
Tournament,Pinehills Golf Club, Plymouth, MA. 
800-722-0623 • www.massoilheat.org
25 Carlin “u” Residential Oil Class,
8am-5pm, NEFI Technical Training Center,
Watertown, MA. 617-924-1000 • www.nefi.com
31 Maine Oil Dealers Association
17th Annual J. Garrie Murray Golf Classic,
Penobscot Valley Country Club, Orono, ME. 
207-729-5298 • www.meoil.com
FOR MORE EVENTS, VISIT
WWW.NEFI.COM/CAlENDAR
18 EPA Section 608 universal Training
and Certification, 7am - 3:30 pm, NEFI
Technical Training Center, Watertown, MA.
617-924-1000 • www.nefi.com/training
18Oil Heat Council of New Hampshire’s 
Golf Outing and Membership Meeting, 
Stonebridge Country Club, Goffstown, NH.
603-895-3808 • www.nhoilheat.com
21-23 Maine Oil Dealers Association 
55th Annual Convention,Harborside Resort 
& Marina, Bar Harbor, ME. Phone: 207-729-5298 
www.meoil.com
23-24 Propane Gas Association of New 
England/NYPGA’s Joint Summer Conference,
The Sagamore Resort, Lake George, Bolton
Landing, NY. 603-544-2226 • www.pgane.org
23 bacharach Combustion Analysis,
8am - 12:00 noon, NEFI Technical Training
Center, Watertown, MA.
617-924-1000 • www.nefi.com/training
25-26 Independent Connecticut
Petroleum Assn. (ICPA) 59th Annual Meeting,
Water’s Edge Resort & Spa, Westbrook, CT.
860-613-2041 • www.icpa.org
Former NEFI director Passes Away
William J. Bursaw Jr., 89, owner and president of Bursaw Oil Co. for more than 50 
years, died May 1, in North Andover, Mass.
Bursaw was very active in industry trade associations during his career, serving as 
director of the New England Fuel Institute (NEFI), director of the Better Home Heat 
Council, president of the Massachusetts Home Heating Council and Northeast regional 
vice president of the National Oil Jobbers Council.
He graduated from Holten High School in Danvers and Middlebury College in 1941. 
Bursaw joined the Navy in 1942 and received the Navy’s Silver Star Medal for gallantry 
and intrepidity in action while serving as a commanding officer before his discharge as 
a lieutenant senior grade in 1946.
After the war, Bursaw resumed management of the family oil business, which his 
father had started in 1927. The business was based in Salem, Mass., for 40 years before 
relocating to Danvers, Mass., in 1967.
Bursaw raised eight children with his wife of 64 years, Patricia. Bursaw was active 
on town boards, church committees, United Way, rotary International, and the Peabody 
Essex Museum, and also served as a director to several local banks.
He leaves his wife of 64 years, Patricia, three daughters, four sons, six grandchildren, 
and 11 nieces and nephews. Condolences may be sent at www.campbellfuneral.com.
JUNE 2009 • 51
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The	NEFI	Technical	Training	Center	offers	both
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To	obtain	a	training	brochure,	email	school@nefi.com	or	phone	617-923-5019.
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52 • OIL&ENERGY
Want information from advertisers? Faster? Check 
off boxes, and FAX to 978-535-7826. Or check boxes, 
and mail to: Oil & Energy, 67 Foster St., Peabody, MA 
01960. your request will be sent to desired companies 
for response direct to you. Be sure to include your 
name and address.
advertiser Index
Industry News
ASSOCIAtIONSPItCh IdEAS FORBIOFUEl MANdAtE
The Pennsylvania Petroleum Marketers & Convenience Store Association (PPMCSA) 
and the National Biodiesel Board (NBB) have begun a collaborative effort to address
issues pertaining to the biodiesel mandate being implemented by the Pennsylvania
Department of Agriculture. PPMCSA and the NBB participated in a call with state
Agriculture Department officials to express concerns and offer input into the development 
of the biodiesel program. State law established a requirement that every gallon of diesel 
sold in the state contain 2 percent biofuel on the date of implementation, currently 
slated for Jan. 1, 2010. In January, the governor certified that in-state production had met 
the statutory threshold to trigger the mandate.
Before the date of implementation is finalized, the department must have three
public hearings to determine if the infrastructure is in place to provide smooth delivery 
of the product. After the hearings, a report will be issued that will determine if the
mandate will begin as scheduled.
REPORt: RGGI tRAdINGVOlUMESGROW INFIRSt qUARtER OF2009
A report released by the states participating in the regional Greenhouse Gas Initiative 
(rGGI) shows that the secondary market for rGGI CO2 allowances continues to mature. 
The report, which addresses trading in the first quarter of 2009, finds no evidence of 
anti-competitive conduct and identifies increased market participation and trading
volumes as a “sign of competitiveness and efficiency.”
The report on the Secondary Market for rGGI CO2 Allowances was independently 
prepared by Potomac Economics for rGGI Inc. on behalf of the rGGI participating states.
Potomac’s other key findings include the following:
•	Although	first	quarter	trading	volumes	remain	“modest”	considering	the	number
of allowances sold in auctions, the volume of trading on secondary market exchanges 
has risen considerably—from an average of 303,000 allowances per day in December 
2008 to 979,000 per day in March 2009.
•	Market	price	volatility	declined	significantly	from	the	last	quarter	of	2008	to	the
first quarter of 2009.
•	By	the	end	of	the	first	quarter	of	2009,	26	firms	held	a	significant	quantity	of	futures
and options contracts on secondary market exchanges.
This is a positive sign for the competitiveness of the secondary market at this
early stage.
Potomac’s conclusions were based on the analysis of data reported to the Commodity 
Futures Trading Commission, the Chicago Climate Futures Exchange, the New york 
Mercantile Exchange and other data.
“rGGI Inc. will continue to monitor the rGGI CO2 allowance market through
our independent market monitor,” said Jonathan Schrag, executive director of rGGI Inc. 
“We are grateful to have Potomac Economics, an experienced monitor of electricity 
markets across the region, as an independent monitor of the rGGI market, supporting 
each rGGI participating state’s regulatory oversight of this young program.”
Trac y and Larr y Richmond of credit card processing
company COCARD met with Tom Peters at the Empire
State Petroleum Association (ESPA) during a recent Oil Heat 
Institute (OHI) meeting celebrating five years of working 
together to reduce the fees oil and propane dealers pay to 
process credit cards.
Amthor, p. 19....................................................................................❑
www.amthornewengland.com 
Angus Energy, p. 17  ......................................................................❑
www.angusenergy.com • 800-440-0472
Association Block, p. 35 ................................................................❑
Beckett, p. 13 ....................................................................................❑
www.beckettcorp.com • 800-645-2876
BioheatOnline.com, p. 56 ............................................................❑
www.bioheatonline.com • 877-251-5463
Blue Cow Software, p. 48 ..............................................................❑
www.bluecowsoftware.com • 888-499-2583
Boston Steel & Mfg., p. 31............................................................❑
www.bostonsteel.com • 800-333-6970
Cargas Systems, p. 45 ....................................................................❑
www.cargas.com • 888-611-3138
Delta Dental, NH, VT, p. 45 ...........................................................❑
www.nefiinsurance.com 
Delta Dental, RI, p. 44 .....................................................................❑
www.nefiinsurance.com 
Destwin, p. 37 ..................................................................................❑
www.destwin.com • 877-DESTWIN
DR Micro, p. 49 ................................................................................❑
www.drmnet.com • 800-255-5242
Energy Web Solutions, p. 39 .......................................................❑
www.oilheatonline.com • 866-796-7320
FISC Solutions, p. 32 .......................................................................❑
www.fiscsolutions.com • 888-433-4924
Global Companies LLC, p. 2, 55 .................................................❑
www.globalp.com • 800-685-7222
Gray, Gray & Gray, p. 43 ................................................................❑
www.gggcpas.com
Gulf Oil Ltd. Partnership, p. 5 .....................................................❑
www.gulfoil.com • 800-446-4853
Hedge Solutions, p. 29 .................................................................❑
www.hedgesolutions.com • 800-709-2949
Irving Oil Corp., p. 41.....................................................................❑
www.irvingoil.com • 877-942-3600
K-Systems, Inc., p. 48 .....................................................................❑
www.ksystemsinc.com • 800-221-0204
Market Line Computers, p. 48....................................................❑
www.mlcsoft.com • 800-210-1498
NEFI, p. 3, 6, 10-11, 33, 49, 51 .....................................................❑
www.nefi.com • 617-924-1000
Newmac, p. 48 .................................................................................❑
www.newmacfurnaces.com • 888-291-0990
Oil Equipment Manufacturing, p. 43 .......................................❑
www.oil-equip-mfg.com
PowerMate
®
/LP International Inc., p. 47 .................................❑
www.powermate.info
RenRe Energy Advisors Ltd, p. 14 .............................................❑
www.renre.com • 832-592-0076
Sprague, p. 9 ....................................................................................❑
www.spragueenergy.com • 800-225-1560
Total Energy Solutions, p. 15 ......................................................❑
www.totalenergyllc.com • 877-436-9812
Taurus Systems, p. 48 ....................................................................❑
www.taurus-systems.com
UEi, p. 47 ............................................................................................❑
www.ueitest.com • 800-547-5740
Wehofforms, p. 48 ..........................................................................❑
www.FormsPro.net • 800-221-1209
JUNE 2009 • 53
This is a recent graduate of the NEFI Basic Oilheat 
Technician Training program (160 hour training) 
who is seeking employment.
TECHNICIAN POSITION 
WANTED
GOT TICKETS??? WE DO!
We are a leading provider of Meter Delivery
Tickets. Please call John for a price quote before 
your next order. 
(800) 519-3691 or www.meterticket.com
ONL 0609
Classifieds
ClASSIFIED RATES:
bIGRESPONSE— lITTlE$
$40 gets you four lines of text (approx. 25 words) for 2 issues 
of Oil & Energyand 4 months on www.nefi.com 
Photos are accepted at $30 additional. Additional text lines 
at $10. To obtain these rates, ads must be placed online 
at: www.nefi.com/classifieds.
For regular rates not submitted online and for display clas-sifieds, call 978-535-7606.
OIlHEAT INSTRuCTOR WANTED
The New England Fuel Institute (nefi.com) seeks
a qualified individual to teach its industry standard 
160 hour basic oil heat technician and installation 
course. This course entails classroom as well as 
hands-on heating instruction using live heating 
equipment and follows the industry-standard 
curriculum. We seek to fill a year round position 
teaching adult students from around the region. Full 
time and part time candidates are urged to apply.
All classes are taught in both the classroom and 
in our state-of-the-art lab at our Watertown, Mas-sachusetts facility, but we also have need for in-structors willing to teach at our other locations in 
the northeast.
Instructor Candidates for Massachusetts classes 
must have a valid Massachusetts oil burner license.
Send resume and letter of interest to Bob Messia, 
Principal Instructor, bob@nefi.com, or mail to:
Bob Messia, Principal Instructor
New England Fuel Institute
20 Summer St.
Watertown, MA 02472
Norman Camire
206 Middle Street
Leominster, MA 01453
Ph: 978-840-3121
Email: azsauto@verizon.net
WEbSITEDESIGN FORFuEl DEAlERS
Don’t waste time teaching a web design firm 
about the fuels business. Oilwebs.com builds 
websites for fuel dealers only. We have the experi-ence to design the perfect website for your fuel 
business.
Phone: 413-768-0051
ONL 0609
OP-TECH ENVIRONMENTAl SERVICES
“Response, Service, Experience”
24 hr Emergency Response, Tank Cleaning and 
Installation, Remediation
800-225-6750
www.op-tech.us
Sub 0609
NORTHEASTERN PETROLEUM
SERVICE & SUPPLY, INC.
NEW PRODUCTS AND SERVICES 2009
BOOTH450 ATNEFI SHOW
• Yearly Veeder-Root monitor certifications & 
upgrades.
• Prep for under ground tank 3rd party inspection 
prior to August 8, 2010.
• Bottom tank cleaning of under and above 
ground tanks.
• Fillrite 275 gal. pump-out system w/ 110-V 
diaphragm pump.
• FOR SALE: 1990 Int. CT466 – 5/2 100,000 
miles, 28 gal. 1-C TW Alum Bikini, new piping - 
$19,900.
Urgently need listings of used alum tank trucks to sell, 
especially 2-C and tandems. Will visit and appraise.
Jerry Mello
617-522-8390 Ext. 12
NORTHEASTERN PETROLEUM
SERVICE & SUPPLY, INC.
37 Brookley Road
Jamaica Plain, MA 02130-3624
617-522-8390 Ext. 12
Fax: 617-524-1633
Email: Jerrym@nepss.com
Web: www.nepss.com
NEFI SEEKSEDuCATORS– 
TECHNICAl AND buSINESS
The New England Fuel Institute (NEFI) seeks 
contract educators with training content ready 
for presentation to fuel marketers. We seek
fuel-related and general business curriculum
for integration into our ongoing technical and 
non-technical offerings. NEFI’s education and 
training of ferings are given in traditional
classroom and laboratory formats as well as
webinar and webcast formats. 
Interested par ties are urged to contac t 
Shane Sweet, CEO, at shane@nefi.com or (617) 
923-5011, with proposals or questions.
Avalux Heating Oil Stability Additive
Proven to Reduce Fuel Related Service Calls by 
Almost 60% • Generates Service Savings • Reduces 
Service Tech Workload • Gives You a Powerful 
Marketing Tool
Call Rick or Ryan Trout at 888-584-2422.
X 1109
Clean Harbors, Inc.
Clean Harbors is North America’s leading
Environmental Services provider; 100 locations 
and 4000 employees. 781-792-5000
Sub 0709
G & I Management Services, Inc.
Competitive Market Survey Specialists for fuel
oil and propane companies across the country.
gimanage@nycap.rr.com 5 1 8- 783-7661
Sub 0709
PetroProperties & Finance
“Your 1st Choice in Petroleum Financing and
M&A Activities” Fueling Marketers’ Success!
www.ppandf.biz• Adrian 203-292-3094
Sub 07-09
“Optimum Discovery”
“Optimum Discovery”™, brought to you by
Advanced Fuel Solutions. For over 13 years
we’ve been helping our customers achieve
their business goals through the thoughtful
identification of the barriers to financial success. 
Our team, in concert with industry professionals, 
have built Premium Heating Programs; Bioheat® 
business strategies and improved on-road and 
off-road fleet performance for the leaders in our 
industry! Let us help you identify cost containment 
and marketing opportunities in preparation for 
the challenges facing your business next season. 
Take advantage of a complimentary business
review by calling Lou Nazzaro at (978) 664-2885.
www.yourfuelsolution.com
X 0610
WWW.GENERAlFIlTERS.COM
(866) 476-5101 office • (248) 349-2366 fax
customerservice@generalfilters.com
X 1109
National biodiesel board
P.O. Box 104898
Jefferson City, MO 65110-4898
Toll Free: 1-866-213-3219
Primary Contact: Paul Nazzaro
Bioheat® Hotline: 1-877-251-5463
www.bioheatonline.com • www.biodiesel.org
X 0610
�
TRANS-TECH INDuSTRIES, INC. 
Quality aluminum truck tanks. Visit our website 
www.transtechtanks.com to find a distributor and 
completed units available, or call 207-989-0100.
X 0610
54 • OIL&ENERGY
The Stats page Think about It
54 • OIL&ENERGY
Oil & Energy Securities Recap
Distillate Stocks by PADD (Million Barrels) 
PRODUCTS IN STOCK: MOST RECENT WEEKS
Ultra-Low Sulfur / 15 ppm and under
Week Ending
District  05/15/09  05/08/09  Year Ago 
East Coast (PADD I)  19.5  18.8  13.6
NEW ENGLAND  2.1  2.1  1.5
MID-ATLANTIC  8.9  8.4  6.2
SOUTH TO FLA.  8.5  8.4  5.8
Midwest (PADD II)  27.0  27.7  23.0
Gulf Coast (PADD III)  29.3  28.3  19.5
Rocky Mtn. (PADD IV)  2.8  2.7  2.7
West Coast (PADD V)  9.3  9.6  8.6
U.S. Total  87.8  87.1  67.4
Low Sulfur / 15 ppm+ to 500 ppm
Week Ending
District  05/15/09  05/08/09  Year Ago
East Coast (PADD I)  8.3  8.1  5.2
NEW ENGLAND  0.7  0.7  0.2
MID-ATLANTIC  3.9  4.1  1.6
SOUTH TO FLA.  3.6  3.3  3.4
Midwest (PADD II)  3.8  3.9  3.6
Gulf Coast (PADD III)  6.7  6.5  7.3
Rocky Mtn. (PADD IV)  0.3  0.3  0.4
West Coast (PADD V)  1.4  1.8  1.3
U.S. Total  20.4  20.7  18.0
Company  Symbol  5/20/09  4/15/09  Change
Greater than 500 ppm (0.05%) Sulfur
Week Ending
District  05/15/09  05/08/09  Year Ago 
East Coast (PADD I)  8.3  8.1  5.2
NEW ENGLAND  0.7  0.7  0.2
MID-ATLANTIC  3.9  4.1  1.6
SOUTH TO FLA.  3.6  3.3  3.4
Midwest (PADD II)  3.8  3.9  3.6
Gulf Coast (PADD III)  6.7  6.5  7.3
Rocky Mtn. (PADD IV)  0.3  0.3  0.4
West Coast (PADD V)  1.4  1.8  1.3
U.S. Total  20.4  20.7  18.0
TOTAL DISTILLATE STOCKS
Week Ending
District  05/15/09  05/08/09  Year Ago 
East Coast (PADD I)  57.5  56.1  32.6
NEW ENGLAND  9.8  9.8  3.8
MID-ATLANTIC  33.0  32.4  18.1
SOUTH TO FLA.  14.7  13.8  10.7
Midwest (PADD II)  33.0  33.9  29.4
Gulf Coast (PADD III)  42.6  41.9  31.2
Rocky Mtn. (PADD IV)  3.2  3.2  3.3
West Coast (PADD V)  11.8  12.5  11.3
U.S. Total  148.1  147.5  107.8
Sources:
Energy Information Administration, Weekly Petroleum Status Report.
For information about distillate stocks, contact Diana House:
202-586-9667 or by e-mail at dhouse@eia.doe.gov.
Weather Summary
Selected U.S. Cities
(Population Weighted Heating Degree Days)
The weather for the nation, as 
measured by population-weighted 
heating degree-days from July 1, 
2008 through May 16, 2009 has 
been 3 percent warmer than last 
year and 1 percent cooler than 
normal.
Current  Normal  % Change
7/1/08  7/1/08  Current
thru  thru  vs.
Location  05/16/09  05/16/09  Normal
Boston  5534  5501  +1%
Chicago  6445  6369  +1%
Hartford  5968  6003  -1%
New York  4651  4721  -1%
Philadelphia  4598  4716  -3%
Pittsburgh  5696  5718  0%
Portland  6819  6786  -3%
Providence  5643  5634  0%
Raleigh  3081  3443  -11%
Richmond  3738  3889  -4%
Washington  4200  4031  +4%
Ashland Inc.
ASH  27.42  15.02  +12.4
BP-Amoco
BP   48.20  38.85  +9.35
Chevrontexaco
CVX   65.79  66.57  -.78
Conoco Philips
COP   46.84  39.29  +7.55
ExxonMobil
XOM  70.27  68.12  +2.15
Global Partners
GLP  15.66  12.55  +3.11
hess Corp.
HES   63.98  56.74  +7.24
lUKOIl
LUKOY  50.15  45.31  +4.84
Marathon Oil
MRO  30.87  28.60  +2.27
National Grid Plc
NGG  47.40  39.37  +8.03
Occidental
OXY  64.46  58.26  +6.20
Royal dutch Shell Plc
RDSA   51.75  42.35  +9.40
Star Gas
SGU  3.44  2.99  +.45
Sun
SUN  29.64  27.91  +1.73
tesoro Petroleum
TSO   17.61  15.19  +2.42
total
TOT   56.48  47.47  +9.01
Valero Energy
VLO  22.0  20.89  +1.11
RESEARCh ISKEYtOOIlhEAt’SFUtURE
NO MAttER WhEREhOMEhEAtING OIl
retailers believe the industry is headed, it’s 
obvious that offering a single, petroleum-based fuel in an old-fashioned system will 
eventually cease to be a viable option. With 
ultra-low sulfur and biofuel mandates,
new and frequently updating blends may 
become more common, requiring upgraded 
and compatible systems.
In addition to future fuels, though, the 
industry could also be moving toward
a future where oil is not burned in conven-tional ways, or not even used as the only 
fuel in a system. The Freewatt system is
a combined heat and power (CHP) unit 
currently available for residential use that 
provides both heat and electricity through 
a process called cogeneration. 
This method uses what would normally 
be exhausted “waste heat” to produce
electricity to increase efficiency and use less 
fuel. Currently available for natural gas, with 
plans for a propane unit, this type of out-of-the-box product may be what heating oil 
needs to stay marketable in the face of climate 
legislation and fluctuating fuel costs.
The National Oilheat research Alliance 
(NOrA) has been instrumental in bringing 
more efficient oil-burning technology to 
market by providing grants and support.
Dr. Tom Butcher of Brookhaven National 
Laboratory, recently returned from the ISH 
trade show in Europe where the technology 
for home heating is seemingly light years 
ahead of the United States. 
He came away with many ideas for ways 
that home heating with oil could be improved 
to be more efficient and emit fewer pollutants, 
but admitted we are years away from adapting 
them. While integrated oil and solar water 
heaters are already coming to the market,
this is an area he expects more growth in, 
including oil and electricity integration.
Another target of research could be in 
oil-fired heat pumps, which would guarantee 
much greater efficiencies than current tech-nology . Butcher cited a big initiative in Europe 
for heat pump adaptation as part of the attrac-tion, though he noted the high costs. While 
the units are initially expensive, the expected 
efficiencies and dual use as a heating and 
cooling unit could pay off quickly.
These admittedly far-off projects will 
most likely take years to bear fruit. And 
certainly most heating oil customers will 
not be able to make such large investments 
in new technology as soon as they are avail-able. The industry must push for research 
into these possibilities, however, if it wants 
to continue to offer heating oil, no matter 
the blend or type of system it goes into. 
e energy to serve you.
Global Companies LLC • 800 South Street • Waltham, MA 02454 • 800-685-7222 • www.globalp.com
HEATING OIL DIESEL FUEL   GASOLINE    KEROSENE
GLOBAL provides retail distributors with direct access to our Wholesale Risk Manager, 
in addition to our knowledgeable bank of field representatives. Led by industry veteran 
Bill Braunig, you can ask us for as much guidance as you judge necessary when buy-ing oil. We can explain the mechanics of prompts, futures, options and hedging tools 
to protect your purchase and review your contract before you make a commitment.
In today’s market, relying on the skills and expertise of a professional risk manager can 
provide objective, real-time advice aimed at making your buys more attuned to your
specific business and customer base.
Taking on risk can have its rewards. Having an informative discussion with Global
beforehand has the potential to make your transaction less risky, and thus more
rewarding. We are always available to assist you.
Bill Braunig
Wholesale Risk Manager
Office: 800-685-7222
Direct: 781-398-4318
Cell: 508-769-6049
Fax: 781-398-9217
BBraunig@globalp.com
Yahoo I.M.: wlb009
HELP WITH
RISK MANAGEMENT
IS BUT A PHONE CALL AWAY
&REE HIGH
IMPACT PROFESSIONALLY PRODUCED ADVERTISING FOR "IOHEAT
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