Charity Retail Conference 2011
Directory of Exhibitors
Content
Book
Recyclers……………………………1
Carrier Bags, Collection Sacks
& Other
Packaging…………………………..1
Christmas & Greetings
Cards…………………………………2
Credit Card
Processing…………………………2
Energy Services………………….3
Gift Aid, EPoS &
Tills…………………………………..3
Insurance
Brokers……………………………..4
Music and Audio-
Visual……….……………………….4
New
Goods………………………………..5
Online
Fundraising………………..........6
Online Marketplace
Software……………………………6
Online Social
Networking………………………..6
Portable Appliance
Testing………………………………7
Property Services……………….7
Retail Loss
Prevention……………………...…7
Shop Supplies, Fittings &
Display………………………………7
Steamers……………………………8
Textile
Processors…………………………8
Waste Disposal…………………..8
Conference sponsored by:
1
Book Recyclers
World of Books Ltd Platinum Member
World of Books offers a reliable, professional collection service for the disposal of surplus books
from charity shops throughout the UK. Our service ensures maximum additional revenue for
shops and minimum disruption, while reducing waste disposal costs and environmental impact.
web: www.worldofbooks.com email: info@worldofbooks.com tel: 01903 507 544
Carrier Bags, Collection Sacks & Other Packaging
B Smith Packaging Ltd Platinum Member
We are the Association's longest standing packaging member. We are able to supply both large
and small charities both ethically and competitively with all types of carriers, collection sacks,
bags for life and much more. Please call Andrew Smith or Mark Turner.
web: www.bsmithpackaging.co.uk email: andrew.smith@bsmithpackaging.co.uk
tel: 01905 757 124
Delta Global Source Ltd Platinum Member
There is an alternative... An experienced group of individuals with over 125 years collective
knowledge within the packaging industry. Alongside our paper and polythene carrier bags,
stickers, tissue and ribbons; DeltaVanPack and DeltaOneBag have been specifically developed
for the charity sector...
web: www.deltaglobalsource.com email: charity@deltaglobalsource.com tel: 0116 239 3337
Euro Packaging UK Ltd Platinum Member
We give you the opportunity to buy direct from the manufacturer. Euro Nature Green in
Malaysia offers 4,500 tons of production capacity every month and is the single largest
manufacturing site in SE Asia. With over 35 years experience, Euro Packaging cannot be beaten.
web: www.europackaging.co.uk email: info@europackaging.co.uk tel: 0121 706 6181
Keenpac Platinum Member
(Main Conference sponsor)
Keenpac are proud sponsors of this year’s Charity Retail Association Conference. We are the
UK's market leader in the supply of bespoke retail bags and packaging, supplying the charity
sector for over 30 years with their total packaging needs.
web: www.keenpac.com email: jonathan.morton@keenpac.co.uk tel: 0116 289 0900
Monro Ltd Platinum Member
(Joint Delegate Bag sponsor)
We offer: Collection packs, carrier bags, refuse sacks, bag for life
With: Artwork and design assistance, storage and nationwide delivery.
Experience: A flexible approach, product innovation, competitive prices, value for money.
web: www.monro.co.uk email: charity@monro.co.uk tel: 01530 278 000
Reddipak Ltd Platinum Member
‘The flexible packaging company’ for your flexible needs that prides itself on customer service.
Suppliers of plain and printed biodegradable carrier bags, collection packs, adhesive tape, refuse
sacks and much more. Established 1989. Nationwide deliveries.
web: www.reddipak.co.uk email: sales@reddipak.co.uk tel: 01789 720 999
2
Christmas & Greetings Cards
Dash (UK) Ltd Platinum Member
Leading charity publishers using responsible manufacturing whilst respecting the environment.
Our portfolio includes Christmas cards, calendars, collection boxes and everyday cards, all
produced using FSC accredited board, biodegradable cello bags and vegetable based inks. Please
contact us to learn more about our stunning, innovative, environmentally friendly products.
web: www.dashuk.co.uk email: enquiries@dashuk.co.uk tel: 01934 519 555
Elle Publishing Ltd Platinum Member
Elle Publishing Platinum Member
Elle publish, manufacture and supply everyday & Christmas cards, calendars and stationery
products to the charity market and are renowned for excellent customer service, quality and
environmentally friendly production. Our in-house design, production, packing and distribution
support clients from concept to delivery. Elle has assisted in raising over £220 million for
worthy causes.
web: www.elle-publishing.co.uk email: office@elle-publishing.co.uk tel: 01268 413 611
Impress Publishing Ltd Platinum Member
Providing a total solution with excellent design, environmentally responsible UK print processes
and first class customer services. Full in-house fulfilment services that are second to none.
Fully FSC accredited - TT-COC-002793. Call us today to see how we can add value to your
greetings card business.
web: www.impresspublishing.co.uk email: bill@impresspublishing.co.uk tel: 01227 811 611
Ling Design Ltd Platinum Member
Look no further for one of the most extensive and innovative charity Christmas and everyday
card ranges. We pride ourselves on the quality of both product and service. Please contact our
friendly team for a brochure and see how we can help you meet your fundraising challenges.
web: www.lingdesign.co.uk email: charity@lingdesign.co.uk tel: 01225 489 768
Powell Publishing Platinum Member
The first choice in Christmas cards for Trading and Fundraising managers. FSC accredited,
environmentally friendly production. High quality designs, including a bespoke range with
merchandising, shop pack and fulfilment. For first class customer service contact Bob Dixon.
web: www.powellpublishing.co.uk email: bob@powellpublishing.co.uk tel: 01304 833 550
Credit Card Processing
Cardsave Community Platinum Member
(Volunteer Awards sponsor)
Looking to take card payments or save costs in your charity shop? For all retail Chip & PIN,
telephone, mail or online requirements we can help you to introduce card machines, mail and
telephone or e-commerce payment solutions. Contact us today for secure, cost-effective card
processing and locally-based technical support.
web: www.cardsavecommunity.com email: marc.frost@cardsave.net tel: 0800 058 8200
3
Energy Services
British Gas Business Platinum Member
(Innovation Awards sponsor & partner)
British Gas Business with the Charity Retail Association will offer our Charity Members a
new Affinity proposition. BGB will manage the scheme - the contacts are Lloyd Russell & Shaun
Quatan. Charity members will receive at LEAST 10% savings on their electricity renewal offer –
should you switch to BGB. In addition, there is a fixed two year energy deal for gas and
electricity. Any savings on BGB products & services will directly benefit Charity members and
not the Association.
web: www.britishgas.co.uk/business/cra email: introducer@britishgas.co.uk
tel: 07789 573 130
Spiral Group Purchasing Platinum Member
(Partner)
Spiral provides independent and impartial advice in all areas of energy and telecoms. Whether
you have just one electricity supply/phone line, or multi-sites with more complex requirements,
Spiral will help you derive best value for your stakeholders and beneficiaries alike.
web: www.spiral-group.co.uk email: info@spiral-group.co.uk tel: 0845 330 8384
Gift Aid, EPoS & Tills
azurri Charity Platinum Member
azurri is a supplier of a full range of charity solutions including Gift Aid, EPoS, web based
reporting and hosted services. The company provides nationwide support services for both
software & hardware for a variety of charity solutions. All products and services are
competitively priced and have flexible rental options for those wishing to avoid capital
expenditure.
web: www.azurricharity.com email: sales@azurricharity.com tel: 0870 389 1205
CRS Business Systems Platinum Member
CRS are specialist suppliers of Sharp scanning tills and Touchscreen Terminals for the charity
retail sector, with over 900 installations in leading charity shops nationwide. CRS’ software
covers flexible Gift Aid, new and donated goods, stock control, loyalty etc... Easy to use costeffective
solutions with professional training, support and service.
web: www.crs-epos.co.uk email: info@crs-epos.co.uk tel:01522 824 555
Cybertill Platinum Member
(Winner of Most Supportive Supplier Award 2011)
Interested in EPoS, Gift Aid or E-Commerce? Cybertill has the latest technology installed in
hundreds of charity stores from small hospice chains to large nationals. With unrivalled systems
for Gift Aid, donated stock, bought-in goods, replenishment and loyalty, Cybertill has the most
cost-effective solution that is also simple to use and manage.
web: www.cybertill.co.uk email: info@cybertill.co.uk tel: 0800 030 4432
Eproductive Ltd Platinum Member
(Prize Draw sponsor)
EpR is a modular internet-based system designed for charity retail. Pioneers in Retail Gift Aid,
there are over 3,000 shops now using the system. More than 1,500 are using EpR Takings &
Bankings and almost 1,000 are using the EpR New Goods module. Other modules are available
– please see our website for more details.
web: www.eproductive.com email: info@eproductive.com tel: 01306 875 785
4
Gift Aid, EPoS & Tills (Continued)
Kudos Software Ltd Platinum Member
(Pad and Pen sponsor)
Bringing 20 years of retail experience to charity shops. Volunteer friendly - No Commission -
Paper free Gift Aid process - Expert training and support - Easily configure POS - Pickup and
Deliver - Bought in goods - Cloud or Local Head Office.
web: www.kudos-software.co.uk/charities email: sales@kudos-software.co.uk
tel: 01548 843 586
Maxa Solutions Platinum Member
(Joint Delegate Bag sponsor)
Maxa Solutions provide integrated business IT solutions for charity shops. Our volunteer
friendly EPoS solution, CHARiot, covers both donated and purchased goods and is combined
with powerful retail management tools as well as charity retail specific reporting. CHARiot also
has a powerful Gift Aid module which enables charities to make Gift Aid claims on sales of
donated goods.
web: www.maxasolutions.co.uk email: info@maxasolutions.co.uk tel: 0161 942 7874
Sanderson RBS Ltd Platinum Member
(Delegate Gift sponsor)
Sanderson provides comprehensive solutions for all types of retailer, and is experienced in the
charity retailing sector. Our charity customers find our solutions to be functionally rich yet
simple to use, making selling, Gift Aid and reporting simple tasks.
web: www.sanderson.com email: info@sanderson.com tel: 024 7655 5466
Insurance Brokers
Alan Boswell Group Platinum Member
(Retail Awards sponsor and partner)
The Alan Boswell Group is a leading independent insurance broker operating throughout the
UK. We have considerable experience in the charity sector. Working in partnership with the
Charity Retail Association and one of the UK’s largest insurers, we offer Charity members tailormade
protection.
web: www.alanboswell.com/cra email: scaplehorn@alanboswell.com tel: 01953 455 600
Music & Audio-Visual
Amazing Instore Exhibitor
amazinginstore is an innovative digital media music business operating across the UK from a
base in Newcastle Upon Tyne. We provide a range of music licensing, instore radio and
customer messaging solutions designed to enhance and improve your offer to customers.
We specialise in the use of non PRS/PPL music and use a broad range of contemporary
emerging artists with a vast and expanding database of over 40,000 tracks. amazinginstore
provides a range of PRS/PPL exempt music services for use in charity, commercial and public
spaces.
web: www.amazinginstore.com email: jason.legget@amazing-media.com tel: 0191 603 0920
5
Music & Audio-Visual (Continued)
Imagesound PLC Platinum Member
Nothing attracts custom and helps increase spend better than a positive reinforcement of your
brand in the eyes and ears of your customers. Imagesound help to stimulate the senses by
delivering effective music profiling, integrated audio and on-screen media solutions to create a
highly effective brand messaging tool.
From simple background music to state-of-the-art, multi-screen solutions we install, manage
and maintain your chosen solution!
web: www.imagesound.co.uk email: annette.baulcombe@imagesound.co.uk
tel: 01246 572 990
New Goods
Alexander Thurlow & Co. Platinum Member
Alexander Thurlow have been supplying Fashion Jewellery for more than 75 years. We are able
to provide a good honest service and great selling jewellery for your stores. Contact us for
friendly advice on a great selling product.
web: www.alexanderthurlow.com email: sales@alexanderthurlow.com tel: 020 8766 6466
Amabyss (Bijou UK Imports Ltd) Exhibitor
We specialise in supplying charity retailers with fashion jewellery, delivered direct to shop, with
each delivery having only one or two of each style. Retail prices are between £1.99 - £4.99 and a
minimum order of 70 items.
web: www.amabyss.co.uk email: sue@amabyss.co.uk tel: 011 5966 5555
Candlelight Products Ltd Platinum Member
Candlelight is a major designer, importer and wholesale supplier of very competitively priced,
fashionable giftware, home accessories, soft furnishings, and outdoor living. A large range of
inexpensive promotional ranges are available all year round from our lifestyle collections.
Details of promotions on request from our website.
web: www.candlelight.co.uk email: info@candlelight.co.uk tel: 01709 723 000
Creative Apparel Ltd Platinum Member
Established in 1988 Creative Apparel are a major supplier to both industry and the charity
sector providing quality workwear and fashion clothing. As all artwork, printing and embroidery
are done in-house we are more able to meet our customers’ requirements.
web: www.creativeapparel.co.uk email: jenny@creativeapparel.co.uk tel: 0161 483 6080
Judges and Sampsons Ltd Platinum Member
Judges and Sampsons are leading suppliers of short-run, design-led products to the charity
market. Our portfolio includes innovative charity Christmas cards, bespoke and stock
calendars, notecards and many other products designed and manufactured in-house for charity
retail sales. We also manufacture value for money personalised items such as pens, pencils, key
rings, eco shoppers, mugs and magnets. Whatever you are looking for, we probably have it!
web: www.judges.co.uk email: sales@judges.co.uk tel: 01424 420 919
Padgett Bros. (A to Z) Ltd Platinum Member
Padgett Bros. (A to Z) Ltd are a long established leader in the import trade. Supplying multiple
retailers and wholesalers with value for money toys, housewares and nursery products. The
company’s products are aimed at the cost conscious end of the market.
web: www.padgettatoz.co.uk email: info@padgettatoz.co.uk tel: 01226 381 188
6
New Goods (Continued)
PMS International Group PLC Platinum Member
PMS International specialises in products for the mass market at very competitive prices and are
an established company with over 40 years experience with showrooms in Manchester and
Basildon holding over 1 million cartons divided over 8,000 lines including toys, gifts, travel, first
aid, sweets, soft toys, gardening and Christmas.
web: www.pmsinternational.com tel: 01268 505 050
email: sales@pmsinternational.com / bdavis@pmsinternational.com
Rouge Marketing Ltd Platinum Member
We supply over one million items annually exclusively to charities and hospices so their retail
divisions can raise money for worthy causes. Rouge offer an unrivalled collection of Christmas
novelties, jewellery and fashion apparel at highly competitive prices.
web: www.rougemarketing.co.uk email: office@rougemarketing.co.uk tel: 01763 272 172
White Brothers Platinum Member
White Brothers supply "New Goods" into the charity retail sector. Our offerings consist of a core
range of men's and ladies accessories and a wide and varied range of clearance lines from some
major high street retailers.
web: www.white-brothers.co.uk / www.newgoodsforcharityshops.co.uk
email: matthew.keates@white-brothers.co.uk tel: 01993 709 037
Online Fundraising
eBay for Charity Platinum Member
(Main Conference sponsor)
eBay for Charity helps charities fundraise on eBay.co.uk. Charities can sell everyday items, run
special auctions or ask supporters to sell and buy items in support of them. MissionFish, eBay’s
partner charity, help run the programme which has so far raised over £27m for UK charities.
web: www.ebay.co.uk/charity or www.missionfish.org.uk
email: ukcampaigns@missionfish.org tel: 020 8605 3095
Online Marketplace Software
Monsoon Inc. Platinum Member
Monsoon provides industry-leading tools, software solutions, and services that enable a wide
range of merchants to expand their sales through multiple online marketplaces.
web: www.monsoonworks.co.uk email: sales@monsoonworks.co.uk
tel: 0800 014 8424
Online Social Networking
mycharityshop.com Platinum Member
A free service from Eproductive, mycharityshop.com enables shop or head office teams to
manage shop webpages with minimal time and effort. It appeals to a new supporter-base,
allowing local engagement whilst charities retain central control.
web: www.mycharityshop.com email: info@mycharityshop.com tel: 01306 875 785
7
Portable Appliance Testing
First Stop Safety Platinum Member
First Stop Safety can train your staff or volunteers and supply everything you need to PAT test;
cheaply, quickly and easily. Increase your revenue instantly by reselling electrical appliances.
web: www.firststopsafety.co.uk email: sales@firststopsafety.co.uk tel: 01904 791 050
Property Services
Third Sector Property Ltd Platinum Member
Third Sector Property act solely for charities across the UK. They are working with charities
across the country to set up rent free pop-up shops.
web: www.thirdsectorproperty.com email:david@thirdsectorproperty.com tel: 020 7386 3095
Retail Loss Prevention
Lodge Service (UK) Ltd Platinum Member
(Security Manual sponsor)
Lodge Service are an experienced and proven supplier of security solutions to the charity sector,
specialising in stock/cash loss investigations, loss awareness training and bespoke Mystery
Shopping. National cover using experienced loss prevention managers, who are all sympathetic
to the unique requirements of the sector. Lodge Service – Proud Supporters of Charity Retail.
web: www.lodgeservice.com email: pthomas@lodgeservice.com
tel: 07770 635 929 / 020 8446 6601
Shop Supplies, Fittings & Display
Aspects Shop Supplies Ltd Platinum Member
Aspects specialises in supplying charity retailers with innovative shop fittings, display products
and sundry supplies at competitive prices. Bespoke design and manufacture. Printed tickets,
labels and carrier bags, a single source for all retail supply needs. Aspects prides itself on its
service, quality and innovation.
web: www.aspects-supplies.co.uk email: enquiries@aspects-supplies.co.uk tel: 01825 766 222
Eden Shop Equipment Platinum Member
Established for over 20 years, supplying innovative shopfitting display items and POS
equipment to the retail sector. Wide product range. Nationwide delivery, free catalogue on
request or buy online. Special prices for charities, friendly technical advice and support.
web: www.edenshop.co.uk email: sales@edenshop.co.uk tel: 0121 212 1788
Morplan Ltd Platinum Member
Your one-stop shop for retail equipment and supplies. Over 5,000 products - shopfittings,
counters, cabinets, slatboard, gridwall, rails, acrylics, busts, mannequins, hangers, ticketing,
carrier bags, steamers, printing, packaging and much more. PREFERENTIAL PRICES FOR
CHARITIES. Free full colour catalogue.
web: www.morplan.com email: sales@morplan.com tel: 0800 451 122
Stayfast Ltd Platinum Member
With over 20 years experience in dealing with the retail trade, the Stayfast name has become
synonymous with the charity sector. With our huge range of stock ready for immediate
nationwide dispatch, preferential pricing for charities and FREE full colour catalogue.
web: www.stayfast.co.uk email: charity@stayfast.co.uk tel: 0800 970 1883
8
Steamers
Propress Ltd Platinum Member
Your working partner for over 21 years generating increased revenue at point of sale. Propress
steamers give unmatched results, performance, quality and reliability, instantly removing
creases from all fabric for perfect presentation. Dedicated staff for fast-track service to charities.
Health and Safety support.
web: www.propress.co.uk email: info@propress.co.uk tel: 020 8417 0660
Textile Processors
Choice Textile Ltd Platinum Member
(Main Conference sponsor and Bursary sponsor)
Choice Textile is the market leader when it comes to providing quality service for charitable
organisations. We collect textiles ,books and a wide range of recyclables; please contact us for
more information. Let Choice help you to increase your revenue and reduce your waste costs.
Make us your first choice.
web: www.choicetextile.com email: info@choicetextile.com tel: 020 8965 6699
Colltex Ltd Platinum Member
High quality nationwide charity shop collections, total recycling collections. All materials are
paid for rags, shoes, books, metals, cardboard, electrics and polythene. Charity bank sited and
regularly emptied, with charity logo displayed.
web: www.colltexltd.net email: colltex@btinternet.com tel: 01484 842 993
Retrograde Ltd Platinum Member
(Main Conference sponsor)
Established in 1993, Retrograde is an ethical business providing collection and recycling services
throughout England & Wales. Dispose of all unwanted products in the most rewarding and
environmentally friendly way possible. Members of the Textile Recycling Association, Charity
Retail Association and Fleet Transport Association.
web:www.retrogradeltd.org.uk email: enquiries@retrogradeltd.org.uk tel: 01322 440 000
Waste Disposal
1st Waste Management Consultants Ltd Platinum Member
(Main Conference sponsor and WOW! Awards sponsor)
1st Waste Management, the National Retail Recycling Partner of the year 2009/2010, are
dedicated to reducing the level of waste going to landfill and helping the charity sector reduce
their overall waste costs by effective management. During the last five years we have helped the
sector save over £500,000 by using our innovative auditing methods and constant reviewing
mechanisims along with our unique ability to work alongside the local councils as well as the
private sector. WE COULD SAVE YOU MONEY!
web: www.1stwaste.co.uk email: m.nicol@1stwaste.eu tel: 01202 393 001
The Association would like to thank all the featured
companies for exhibiting at the Charity Retail
Conference & Exhibition 2011.
9
Free Member Benefits
As a member of the Charity Retail Association you have
access to range of free services:
 24 hour legal advice line: call the Association for
details on 020 7255 4470
 Tax advice line, email nonprofits@horwath.co.uk
and quote your website login details
 Security advice line, call Lodge Service on 07770
635929
 Recycling helpline, call Retrograde on 01322 433002
 Online Health & Safety and Security training, just go
to our Learning Zone
(charityshops.org.uk/learningzone/) and log in
using your Learning Zone username and password
details
For more information about member services, please call the
Association on 020 7255 4470 or email clare@charityretail.org.uk
 davido.extraxim@gmail.com