supplement to associations now 07|11
Association
Management Company
Directory p. 13
I N S I D E
How AMCs can close the gap 4
One association’s AMC journey 6
FAQs on working with an accredited AMC 10
guide to association
management companies
published by asae: the center for association leadership
Looking for help with a single project or full
management of your association? The experts
at association management companies can help
with that and more.
The Power
of AMCs

supplement 7|11
2 Perspectives
Extend Your Reach With an Association
Management Company
Gain insight into ways associations may
extend their reach by outsourcing or partnering
with association management companies.
By Molly Lopez, CAE
4 When Your Staff and
Volunteers Aren’t Enough
Learn how associations can close the gap by
outsourcing to an AMC.
By Bill Yanek and Greg Schultz
6 Right at Home With an AMC
One association’s journey to find its management
soul mate.
By Lauren Mangnall
8 AMCs Help With Transition
Professional AMCs can be effective partners
with standalone associations moving out of
the association management business.
By Aurelie M. Alger and Susan L. Tibbitts
10 The FAQs on Working With
an Accredited Association
Management Company
What does it mean when an AMC is accredited,
and what are the benefits of
working with an accredited company?
By Suzanne C. Pine, CAE, and Vicki L. Scott
13 Association Management
Company Directory
13 Comparison chart
17 Directory listings
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Associations Now
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10
6
perspectives
2 Associations Now Supplement July 2011
achieve both industry accreditation and
individual professional certifications.
They may also specialize in niche association
industries and have an increased
knowledge base.
In this guide, you will find articles
that touch on these roles. We hope the
articles open your eyes to a new way of
thinking about how an AMC may be able
to help your association, whether that
comes from full-service or partial-service
management. To find solutions and more
information about AMCs beyond this
guide, visit www.asaecenter.org/staffing
or www.amcinstitute.org.
Molly Lopez, CAE, is ASAE’s AMC Section
Council chair and owner/president of
Association Management, Ltd., an AMC
Institute accredited AMC in Des Moines,
Iowa. Email: aml@aml.org
Extend Your Reach With an
Association Management Company
By Molly Lopez, CAE
When you ask staff or volunteer
leaders in the association
industry how they are
doing, you hear, “Busy! It feels like there
aren’t enough hours in the day. The economy
may force us to reduce several of our
in-house staff; how do we get the work
done with less staff?” These statements
are real, but are they based on facts or perception?
And are there solutions available
if you know where to find them?
The articles within this Guide to
Association Management Companies offer
insight into ways associations may extend
their reach by outsourcing or partnering
with association management companies.
AMCs provide custom, scalable management
and service solutions for associations,
professional societies, and nonprofit
organizations. AMCs offer industry-leading
expertise, services, and resources
necessary to weather today’s difficult
economic climate and to build for the
future. At least 500 AMCs exist worldwide,
representing more than 7,600 associations,
professional societies, and nonprofit
organizations with more than three million
members. Approximately 150 AMCs
are members of the AMC Institute, and
approximately one third of AMC Institute
member firms are accredited.
AMC services may include long-term
or contained project services, ranging
anywhere from strategic planning, board
leadership, and committee support to
membership services, financial management,
and government affairs. AMCs are
ready to help nonprofits succeed.
Regardless of your association’s model,
when the staff or volunteer team and
their board of directors explore outsourcing
or partnering with an AMC, they find
opportunities to expand their resources
and do more for their association.
Do you or your board members ever ask,
“Is our association as effective as it could
be? Are we focusing our resources in the
right areas? Collaborating with an AMC
may provide the solutions you seek. AMCs
can serve in a number of roles.
Valuable partners. AMCs, alongside
staff- and volunteer-driven associations,
can provide experience, collaboration, and
strategic direction.
Knowledge sharing. AMCs have an
advantage of leading and managing many
different organizations and can share
their experience and creative ideas with
association clients.
Fewer human-resources concerns.
With the AMC model, the AMC becomes
the employer, which reduces the time an
association spends on HR issues.
Outsourcing solutions. An AMC can
be an option for outsourcing when the
economy forces associations to reduce inhouse
staff. An AMC can also work as an
outsourcing solution to prevent staff and
volunteer burnout and to shift responsibilities
from general staff.
Buying power. AMCs can leverage their
volume of business with hotels, printers,
and other suppliers to lower costs for associations
that hire them.
Efficiency creation. AMCs offer more
staff to provide member services and office
coverage than single-staff or small-staff
organizations are capable of. In addition,
they can help ease the transition process
when it comes to both boards and staff.
Vast experience. AMCs have years
of experience in different kinds of roles,
maintain best practices, and strive to
Do you ever ask, “Is our association as effective as it
could be?” Collaborating with an AMC may provide
the solutions you seek.
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“Expanded business
requires improved
methods.”
– Linus
S:8.25”
4 Associations Now Supplement July 2011
Learn how associations can close the gap by
outsourcing to an AMC.
By Bill Yanek and Greg Schultz
When Your Staff
and Volunteers
Aren’t Enough
Seven years ago, the National PTA hired
an association management company,
Association Management Center, to
provide online conference-registration
processing and onsite registrationdesk
staffing. The initial decision to
outsource was driven by internal
restructuring, and since the registration
experience is mission critical for NPTA,
the plan was only to outsource as an
interim stop-gap measure.
But after the management firm’s
team fit seamlessly into the process
and delivered all the technologies and
service for a successful registration
experience, NPTA leadership decided to
continue outsourcing future meetings.
“NPTA retains control over quality and
cost while reducing overhead expense,”
says Association Management Center’s
Director of Outsourced Services Ronald
M. Moen.
Would an association with a solid
financial structure, a multimilliondollar
operating budget, a strategically
focused board of directors, and leadingedge
technology be a candidate for outAssociations
Now Supplement July 2011 5
Director Mary MacBain.
Bob Kreamer, executive director of
the Iowa Defense Counsel Association,
was an attorney and a well-respected,
longtime IDCA employee who excelled
in lobbying. For many years, Kreamer
had been using the legal assistant at his
law firm to support him with administration
for the association. In 2001,
he chose to free up his legal assistant’s
time and outsource management of the
membership database, financials, meeting
planning, and communications to
Association Management, Ltd. AML’s
support allowed him to focus on what
he loved: lobbying and working with
the board.
Over the years, Kreamer outsourced
more responsibilities to AML in anticipation
of his eventual retirement. Sadly,
he passed away in 2010, before he could
retire. The board turned to AML for
transitional support, and the AML staff
helped the IDCA’s board restructure
the executive director position. The
board and membership had worked
with IDCA’s “associate director” at AML
for several years, so it was a seamless
transition when the associate director
became the executive director. AML also
helped the board identify a contract lobbying
firm, too.
Whether you’re using an AMC for
full-service or partial-service management,
don’t forget to take advantage of
the experience and ideas that your AMC
partner can provide. Fresh eyes and an
unbiased perspective can be a source of
innovation for your association and can
help close the gaps that your association
is currently experiencing.
Bill Yanek is president of Centric
Management and Consulting, Inc., in
Topeka, Kansas. Greg Schultz is vice
president of The Sherwood Group, Inc., in
Deerfield, Illinois. Email: byanek@
centrichq.com, gschultz@sherwoodgroup.
com
tages if a program is outsourced.
n Determine your outsourcing budget
parameters and expense and revenue
impacts.
n Communicate with your staff as to
the purpose, scope, and potential
benefits of outsourcing.
n Develop a request for proposal.
n Identify the firms to receive the RFP.
Once an outsourcing AMC partner
has been selected, establish a communication
plan before work begins. Define
the scope of work and expectations and,
where possible, mandate outcomes, not
processes.
Also, don’t forget that there can be a
“fear factor” for an association’s existing
staff when it comes to outsourcing.
Clear communication with association
staff from the start about the goal and
purpose of your outsourcing program
is essential to a successful partnership.
Your association management company
partner is not a threat but rather on
your team. Often, a management firm
can provide a plug-in function that augments
the core staff. And sometimes a
successful outsourcing relationship can
cushion the impact of a staff crisis. It’s
important to show existing staff how
an AMC may complement the work
they currently do.
Working With an AMC
Associations decide to work with AMCs
for a number of reasons. It was the need
for unique skills and technology that led
the Kansas Society of Certified Public
Accountants to form a partnership with
Centric Management and Consulting.
KSCPA had decided to enhance its programming
with video podcasting, and
Centric headquarters has a built-in podcast
studio with a full array of videorecording
and production equipment.
At any one time Centric is supporting
up to 10 associations with contract
work in marketing, communications,
and video podcasting.
“Centric provides a creative solution
for us to produce high-quality video
podcasts cost effectively … no equipment,
no technical skills required; it’s
almost magical,” says KSCPA Executive
sourcing? “Absolutely,” says Jonathan
Lurie, SmithBucklin vice president, new
client development. “Forget the myth
that AMCs are only for small associations.
Today, AMCs are the backbone
behind many large, growing organizations,
because they can provide access
to high-value resources and fuel growth
during all stages of the association’s
lifecycle.”
Making the Case for an AMC
Few business trends have received
as much attention as the practice of
outsourcing. Outsourcing was once a
ho-hum tactic for reducing the costs
of backroom functions such as payroll
or IT. But by the 1990s, outsourcing
had morphed into a critical management
tool for associations, and recent
economic stresses on nonprofits have
accelerated the trend.
By strategically outsourcing and
emphasizing an association’s core competencies,
association managers can
leverage their organization’s skills and
resources for increased competitiveness.
Association managers regularly
turn to outsourcing partners to foster
innovation, close gaps in staffing or
expertise, solve short-term problems,
seize emerging opportunities, and manage
costs.
And from meeting management
to podcast development, association
management companies are at the
forefront of the association outsourcing
movement, providing all types of associations
with specialized expertise, scalable
services, leveraged buying power,
cost advantages, and accountability for
results.
Finding the Right Partner
As the outsourcing question moves
from “Should we?” to “How will we?”
association leaders can mitigate risk
and improve results by following some
basic guidelines:
n Consider your core competencies and
staff needs.
n Identify functions or processes that
could be outsourced.
n Assess advantages and disadvan6
Associations Now Supplement July 2011
Leaders everywhere are hungry for
ideas that change the game. When
the members of the International
Fruit Tree Association looked at the
organization, they not only saw a
successful association but also an
opportunity to make improvements
and raise the stakes. They decided to
evaluate IFTA’s current management
structure and resources, a decision
that led to an unplanned education
on association management
companies and a final interview on
the front porch of the IFTA president’s
home in a rural orchard in
Massachusetts.
Where IFTA Started
IFTA was familiar with the “captive”
or “standalone” management model,
in which an organization directly
employs its staff and contracts for
facilities and resources. But the AMC
concept was unfamiliar. “We didn’t
have a plan at that point as to what
kind of replacement it would be; we
just knew that we were looking for
somebody to help us manage the
association,” says IFTA president
Maurice Tougas.
IFTA has been a leader in the
tree-fruit industry since its formation
in 1958. Its mission is to be
the leading international organization
advancing intensive orchard
systems. In early 2009, the IFTA
Board of Directors took some time
to evaluate its current management
provider. Although the association
was running successfully, the board
realized that some changes needed
to be made, primarily to its management
practices and accounting
One association’s journey to find its management soul mate.
By Lauren Mangnall
Right at Home
With an AMC
Associations Now Supplement July 2011 7
interview. Those three options were
then interviewed by the president, vice
president, and treasurer.
The finalists consisted of one individual
and two AMCs. IFTA cites its
decision to go with an AMC because
of the extensive professional staff
resources, experience, and specialized
expertise that an AMC provides, versus
an individual with a limited scope of
knowledge and experience. At many
AMCs, the in-house accounting, meeting
planning, and membership services
departments are shared across all of
their clients, thus allowing for greater
experience and efficiency. To the associations
this is a value-added benefit.
They have access to all the professionals
and experts in one place.
“The backup that an association
management firm is able to supply in
terms of not having to just rely on one
individual to get the work done is what
convinced us that that was probably
the best way to go,” Tougas says.
In the end, IFTA selected Drake &
Company, a firm with AMC Institute
accreditation and a background with
agricultural associations. IFTA may
not have known what AMC Institute
Accreditation meant at the beginning of
its search process, yet it was the credential
that verified IFTA was getting the
sound accounting practices and strong
management skills it was seeking.
It’s been a learning experience for
the staff and the association leaders.
“We’ve had to learn the history and traditions
of their association, plus as
much as we can about the tree fruit
industry. They’ve had to get accustomed
to having the business of the
association done in a way that meets
association management standards,”
says Rick Dungey, IFTA’s executive
director. “It’s very common for associations
to go through this process as they
grow and change to meet members’
needs.”
Lauren Mangnall is a digital media
specialist at Drake & Company in
Chesterfield, Missouri. Email:
mangnall@drakeco.com
A selection committee composed of
the association’s executive committee
laid out what priorities or qualifications
it was looking for in the new management.
At the top of the list was an executive
director who could bring a better
structure and more accountability to
the association; someone who could
help them develop better accounting
principles and a more systematic
approach to managing the association.
In terms of its top search priorities,
IFTA had a need for adequate accounting
backup, experience developing
and running conferences in different
locations and different countries, and
experience in membership communications.
Also, because of the horticultural
expertise and scientific knowledge that
the association demands, it was leaning
toward finding someone with expertise
in tree fruit. It wasn’t a strict requirement
but something IFTA wanted to
consider.
The search committee’s main priority
was to “find someone who could
provide us with a structural capacity
that we felt like we were lacking, good
accounting, and good management
skills in terms of organizational management,”
says Tougas. Also, with a
strong management team guiding them
in the right direction, IFTA leaders felt
the organization could produce more
content-oriented expertise and researchbased
information to members.
Although many associations prioritize
AMC Institute Accreditation and
Certified Association Executives as factors
in their search to ensure that they
are getting the good accounting and
management skills they are looking for,
IFTA did not have those credentials on
its radar. “That wasn’t part of what we
were looking for,” Tougas says. “Frankly,
we didn’t know that those accreditations
even existed, so that wasn’t part
of our criteria.”
Narrowing Down the List and a
Final Decision
Together the selection committee
reviewed the proposals it received and
narrowed it down to a final three to
records, and came to the conclusion to
not renew its contract with the existing
management provider. With the decision
made, IFTA was forced to begin the
search for new management.
The Search for New
Management
IFTA did not go through the traditional
request for proposal process like many
other associations do. It began its search
by promoting what IFTA was seeking.
The organization contacted all of
the industry publications that had to
do with tree fruit and asked them to
run articles relating to its search for
new management. IFTA also ran ads
in those publications. Online listservers
were another method IFTA utilized
to announce its search with the hope
that it would get picked up. Drake &
Company, an AMC Institute-accredited
firm, saw the position announcement
through a Google News Alert. Drake &
Company then sent a letter of inquiry to
begin the process.
Going into the search, IFTA’s selection
committee tried to keep an open
mind about various management
structures. The committee was hoping
to receive proposals from both individuals
and full-service management
companies. But the time-management
concerns with its previous provider still
weighed heavy.
“I would say that we probably did
have a tendency to think that we wanted
a multiperson management team
because of some of the concerns we had
of being able to get all of the work done
in a timely fashion by an individual. So,
while we were willing to accept proposals
from individuals, we probably had a
bit of a leaning toward more of a management
firm,” Tougas says.
Although unfamiliar with the term
“AMC” before beginning the search,
Tougas knew it was an option. “I’m not
going to say that we didn’t know that
there were such things as companies
that manage associations; we knew
that there were outfits that manage
associations,” he says. “We didn’t know
it by that acronym of AMC.”
8 Associations Now Supplement July 2011
Professional AMCs sometimes see
themselves as competitors for business
not only with other AMCs but also with
standalone associations that offer management
services to smaller groups,
particularly those affiliated with the
standalone association’s specialty.
Examples of the association AMC model
include the 46,000-member American
Society of Anesthesiologists and the
36,000-member American Academy of
Orthopaedic Surgeons. Both offer management
services to a number of smaller
specialty organizations and do so “to
strengthen the link between specialty
societies and the AAOS,” according to
the AAOS website.
For some associations, offering
management services to affiliated specialty
groups works well. In other cases,
managing a subsidiary business is not
necessarily beneficial to the association
or the clients. Whether the standalone
association board has made the tough
decision to cease managing specialty
groups or a specialty is seeking greater
independence, AMCs have a unique
opportunity to partner with the standalone
association and transition clients
in a professional and amicable manner
beneficial to everyone concerned.
Read on for a closer look at two such
examples.
Case Study 1: Overcoming
Obstacles
In 2002, the board of a large, Chicagobased
medical association made the
tough decision to close its association
management services business after
nearly 20 years. At the time when client
associations and staff were notified of
the closure, the in-house management
business had grown to 15 staff dedicated
to managing 17 societies whose
memberships ranged from 200 to 2,500.
Professional association
management companies can be
effective partners with standalone
associations moving out of the
association management business.
By Aurelie M. Alger and Susan L.
Tibbitts
AMCs Help With
Transition
Associations Now Supplement July 2011 9
levels of service with no hiccups along
the way.
A transparent and successful transition
process forms the foundation for a
growing mutual respect between new
AMC staff, the former management
team, and the association’s leaders;
open communication forged stronger
working relationships and engendered
a healthy respect for the services previously
provided by the standalone. A
transition that may have started as a
difficult decision on one side quickly
became a win-win for all three parties.
Rather than viewing the gain of new
association clients as a victory over
a competitor, the AMC realized that
successfully and simultaneously transitioning
multiple related associations
laid the groundwork for a positive and
unique partnership that supported their
clients’ missions and the larger specialty
that they served.
When management relationships
end, association members and staff
often continue long-established relationships,
making a professional and
collegial transition essential. By showing
respect for the standalone association,
the challenges it faced, and the
bonds it built, and by taking the lead to
keep the lines of communication open,
the AMC built client confidence and
made a challenging transition the first
step in a bright future in the new AMC
home.
Aurelie M. Alger, JD, is president of
the Professional Relations & Research
Institute, Inc., in Beverly, Massachusetts.
Susan L. Tibbitts is executive director at
The Sherwood Group, Inc., in Deerfield,
Illinois. Emails: aalger@prri.com,
stibbitts@sherwood-group.com
staff manage their workload. This wellhoned
ability to multitask allows AMCs
to take on new clients quickly, a feature
that can be critical for small and midsize
associations facing a short deadline
to find a new home. Even if the standalone
association has the ability to offer
departing clients three to six months
of transition time, the time demand
required of busy volunteer leaders during
a management change is daunting,
and many smaller associations are ill
prepared.
When a standalone association
needs to transition clients quickly and
effectively, the AMC can be a supportive
partner during a difficult time, ready
to step in and take on the client’s scope
of work “as is,” including annual conferences
, certification programs, and
member drives.
During the management transition,
the AMC’s challenge is to devote
enough resources at the outset to assure
that client-society activities are not
slowed or stalled and that the transition
is seamless to the general membership.
Equally important is the need for key
staff on both sides to work collaboratively,
with the shared understanding
that the interests of the client come
first. Successful professional association
management companies go out of their
way to be supportive of the divesting
team.
Case Study 2: Communication
Is Key
In another example, several specialty
associations found themselves without
a home, following the decision by
a standalone association to close its
association management division. This
meant that the new management company
was faced with a plethora of staff
and volunteer leaders and hundreds of
programs and services to coordinate.
Its first order of business was establishing
expectations for professional
and open communication with the
previous staff. Regular and candid communication
eased the transition and
assured that new client associations
and their members received the highest
With the specialties housed under one
roof, it was significantly easier for the
large association board to maintain
close ties with specialty leadership.
Over the years, the parent association
had enjoyed the benefits of growing the
smaller groups, but the disadvantages
were increasing. Among them:
n Member confusion over mission.
Was the primary intent to deliver
service to the specialty or revenue
diversification?
n Lack of profitability and the unwillingness
of the board to raise administrative
management fees to AMC
competitive rates.
n Ongoing conflict over expectations:
Service level to clients versus the
larger association.
n Competition for staff time and sponsorship
dollars. Whether real or perceived,
tension resulted.
n Reticence to address conflict. When
board members of the specialty are
or might someday be members of
the larger association board, groups
rarely parted company, and relationships
and staff morale suffered.
By partnering with interested AMCs
and encouraging staff to start their
own businesses, all of the standalone’s
clients had found new homes and all
staff had found new positions within
six months of the decision to close. In
addition to the opportunity created for
the largest subspecialty to become an
independent standalone, the majority
of the clients joined existing or new
professional AMCs, where they have
continued to prosper.
The AMC in this case helped in a
number of ways. Unlike the standalone
model, there is no “parent” organization
with larger or competing interests.
In an AMC, there is no client hierarchy.
The key focus is to make each client—
regardless of size—feel as if it is the
company’s only client.
In addition, AMC staffers multitask
on a daily basis, balancing the needs
of multiple client associations at the
same time. The AMC model maximizes
efficiencies, which benefits the clients
economically, and defines how AMC
10 Associations Now Supplement July 2011
Association executives and volunteer leaders are well versed
in the value of individual professional credentials; however,
some may not be aware that association management companies
can also possess an industry accreditation.
When considering the option of partnering with an AMC
for project management or full-service management, volunteer
leaders and association executives should start by gaining
a better understanding of the AMC Institute Accreditation
Program. Here are the answers to questions frequently asked
about the program and the benefits of working with an
accredited AMC.
What does it mean for an AMC to be accredited?
An AMC Institute accredited AMC has undergone a rigorous
process to ensure that it has documented policies and procedures
(best practices) in place that support quality standards
and a commitment to exceptional customer service. In addition
to the documenting requirement, the AMC needs to train
staff on the policies and confirm consistent implementation.
The final phase of the accreditation process requires a third
party (normally a CPA) to perform an onsite review of documentation,
evaluate staff awareness of the processes, and
ensure consistent implementation.
What does it mean when an AMC is
accredited, and what are the benefits of
working with an accredited company? The
answers to commonly asked questions about
accredited AMCs are revealed.
By Suzanne C. Pine, CAE, and Vicki L. Scott
The FAQs on Working
With an Accredited
Association
Management
Company
Associations Now Supplement July 2011 11
and update policies and procedures to
validate compliance with the program’s
standard.
Who authenticates an AMC’s
compliance with the program
standard, and how is it
validated?
There are two distinct audit or review
requirements associated with the AMC
Institute Accreditation Program:
External audit. A third-party independent
auditor such as a CPA must
perform an onsite review every four
years. The auditor will be looking for
current documentation to support the
written policies associated with compliance
to each section of the standard.
Internal audit. The AMC shall adopt
its own ongoing method of internal
self-auditing (quality control) to ensure
the consistent implementation of
approved procedures. This internal
audit confirms that new clients and
new employees know, understand, and
live by the documented processes.
Why aren’t all AMCs
accredited?
The AMC Institute Accreditation
Program is strictly voluntary. AMC owners
who instinctively recognized the
value of the program to their internal
operations, and who wanted to make
an outward sign of their commitment
to delivering a consistently high standard
of association management services,
jumped on board at the start. Others,
however, were and still are concerned
about the potential strain on resources
required to undergo the initial application
process. Although AMC owners
don’t unanimously agree on the need
for a mandatory accreditation program,
they do agree that best practices and
high standards are extremely important
to the AMC industry.
How many accredited AMCs
are there?
It’s been nine years since the first group
of more than a dozen AMCs received
the designation of “AMC Institute
Charter Accredited AMC,” and there are
calculated based on the specific scope of
services that a nonprofit organization
requires. Accredited AMCs are able to
develop consistent processes that result
in internal efficiencies in the delivery of
standard management tasks.
Won’t the strict requirements
of the accreditation program
interfere with an accredited
AMC’s ability to implement
association projects and
programs “our” way?
The AMC Institute Accreditation
Program is built on the American
National Standards Institute’s Standard
of Good Practices for the AMC industry.
The standard was intentionally developed
to provide broad flexibility. Each
AMC is permitted to create its own
measurable. An AMC’s compliance with
the standard will depend on its adoption
and implementation of its own
definitions, procedures, and policies as
they relate to each element of the program’s
standard.
Will hiring an accredited
AMC guarantee 100 percent
accuracy on service delivery?
Working with an accredited AMC does
not negate the human factor essential to
any business; however, it does provide
documented processes relative to the
steps used to evaluate what went wrong
and how to prevent similar mistakes
from occurring in the future should a
lapse in service occur. Another component
of the standard is that an accredited
AMC regularly evaluates service
performance in a formalized fashion
with the client (e.g., association executive
or volunteer leaders) to guarantee
expectations are consistently being met.
How long is the AMC Institute
accreditation valid?
The AMC Institute accreditation designation
is valid for four years. The AMC
must apply for reaccreditation prior
to the expiration of each accreditation
period. The reaccreditation process is
very similar to the initial application
process, requiring the AMC to review
Specifically, what areas of
association management are
addressed in the accreditation
program?
The major areas addressed in the standard
are
n Client contracts;
n Service-delivery procedures;
n Service-evaluation procedures;
n Financial management and controls;
n Insurance requirements;
n Employee recruitment and selection;
n Employee evaluation and professional
development;
n Subcontracting requirements;
n Record-keeping requirements;
n Internal audit procedures.
For further details on the requirements
to become an AMC Institute
accredited AMC, visit www.amc
institute.org.
Are there any other
accreditation programs
available for AMCs?
No. As of January 1, 2011, there is only
one accreditation program available
for the AMC industry, and it is administered
by the AMC Institute.
What types of AMCs are
accredited?
Accredited AMCs can possess the following
characteristics:
n Employ one to more than 600
employees.
n Manage as few as two full-service
clients to more than 100 clients.
n New AMCs less than one year old
to AMCs established more than 100
years ago.
n Manage trade associations, professional
societies, philanthropic organizations,
and any combination of
these types of nonprofit clients.
n Manage local, regional, national, and
international organizations.
Do accredited AMCs charge
more for management
services?
There is no evidence indicating accredited
AMCs charge higher fees than nonaccredited
AMCs. Management fees are
12 Associations Now Supplement July 2011
now more than 65 accredited AMCs
worldwide.
Does being accredited really
make a difference?
The AMC Institute Accreditation
Program is growing in popularity
within the AMC community and among
volunteer leaders and paid staff of
standalone associations seeking AMC
services. In fact, the AMC Institute saw
a 19 percent increase in the number of
accredited AMCs from 2009 to 2010.
“When seeking new AMC partner,
we only considered accredited AMCs.
The search committee felt strongly
that accredited AMCs demonstrated
their superior level of commitment to
ensuring that all aspects of our association
would be managed responsibly,”
says Robert D. Schuler, president,
International Kitchen Exhaust Cleaning
Association.
The value in selecting an accredited
AMC relates to knowing that a thirdparty
auditor has already performed
an onsite review of agreed-upon procedures
to confirm that the documented
policies and procedures are consistently
being applied throughout the AMC.
Statistics relative to the AMC Institute’s
online RFP Service at http://member.
amcinstitute.org/select/rfp_select.cfm
shows a consistent trend toward having
RFPs distributed to accredited AMCs.
How do I locate an accredited
AMC?
Visit the AMC Institute website at
www.amcinstitute.org to access a directory
of accredited AMCs.
For more information on the value of
partnering with an AMC Institute
Accredited Association Management
Company, visit the AMC Institute’s
website at www.amcinstitute.org.
Suzanne C. Pine, CAE, is the AMC national
account director for the Philadelphia
Convention & Visitors Bureau. Vicki
L. Scott is director of client services
at Fernley & Fernley, Inc., a Charter
Accredited AMC in Philadelphia. Both
are co-chairs of the AMC Institute’s
Accreditation Task Force, responsible for
supporting AMCs to succeed in becoming
accredited. Emails: suep@pcvb.org,
vscott@fernley.com
A TrusTed PArTner for More ThAn YeArs
Associations are all about passion and dedication. At
Association Management Center (AMC), staff members like
Angelisa Belden and Stacy Sohacki, MS, share our partners’
passion to advance their missions and ensure they have the
tools, resources, and expertise to succeed and “Achieve
What You Believe.”
AMC offers a full array of services, from full-service management
to outsourced services, to help grow your organization.
For more information about AMC or to submit a request for proposal,
please contact Ronald M. Moen at rmoen@connect2amc.com or
847.375.4774. Visit our website at connect2amc.com.
Passionate About Helping Associations
General Information
Headquarters Location
Year Founded
Number of Full-Time Equivalent Employees
Number of Full-Service Clients
AMC Institute Accredited AMC
(CA=Charter Accredited; A=Accredited)
Client Scope
International
National
State and Regional
Local
Client Type
Trade Association
Professional Society
Philanthropic
Other Services Offered
Consulting
Program or Project Management
Expertise
Certification
Expositions
Financial Management and Administration
Government Relations and Lobbying
Meetings and Conventions
Membership Marketing
Publications
Public Relations
Technology
Accent on Management OH 1973 15 26 A • • • • • • • • • • • • • • • •
Advocacy & Management Group, Inc. CA 1988 20 11 • • • • • • • • • • • • • •
Alliance Management Group DC 2001 4 5 • • • • • • • • • • • • • • •
Amber Association Partners, LLC VA 1999 5 4 • • • • • • • • • • • • • • • •
AMG, Inc. (Association Management
Group)
VA 1982 80 16 A • • • • • • • • • • • • • • • • • •
AMP Management Services KS 1982 24 20 A • • • • • • • • • • • • • • • •
AMR Management Services KY 1997 35 10 CA • • • • • • • • • • • • • • • •
Anthony J. Jannetti, Inc. NJ 1972 70 10 A • • • • • • • • • • • •
ASCENT Management, LLC VA 2002 4 3 • • • • • • • • • • • • • • • • • •
Association Acumen WI 2006 10 5 A • • • • • • • • • • • • • •
The Association Advantage, LLC MA 1992 2.5 2 • • • • • • • • • • • • •
Association and Society
Management International, Inc.
VA 1964 20 8 • • • • • • • • • • • • • • • • •
Association Associates, Inc. NJ 1992 13 12 CA • • • • • • • • • • • • • • • • •
Association Headquarters, Inc. NJ 1978 149 27 A • • • • • • • • • • • • • • • • • •
Association Innovation and
Management
VA 2000 35 8 • • • • • • • • • • • • •
Association Management Center IL 1974 180 25 A • • • • • • • • • • • • • • • •
Association Management, Ltd. IA 1976 8 9 A • • • • • • • • • • • • • • • •
Association Management Solutions CA 1997 35 12 • • • • • • • • • • •
Association Resources, Inc. CT 1983 50 18 CA • • • • • • • • • • • • • • •
Association Services Group GA 1995 20 6 A • • • • • • • • • • • • • • • • • •
Association Source, LLC (The) FL 1999 6 • • • • • • • • • • • • • • • • •
Associations International, LLC KY 2011 85 5 • • • • • • • • • • • •
Base Consulting and Management,
Inc.
Canada 1988 12 12 • • • • • • • • • • • • • • • • •
Associations Now Supplement July 2011 13
All listings in this directory are
paid listings. Information was
provided by each company.
General Information
Headquarters Location
Year Founded
Number of Full-Time Equivalent Employees
Number of Full-Service Clients
AMC Institute Accredited AMC
(CA=Charter Accredited; A=Accredited)
Client Scope
International
National
State and Regional
Local
Client Type
Trade Association
Professional Society
Philanthropic
Other Services Offered
Consulting
Program or Project Management
Expertise
Certification
Expositions
Financial Management and Administration
Government Relations and Lobbying
Meetings and Conventions
Membership Marketing
Publications
Public Relations
Technology
Bodkin Management and
Consulting, LLC
FL 2000 7 7 • • • • • • • • • • • • • • • •
Bostrom IL 1935 50 16 A • • • • • • • • • • • • • • • •
Bower Management Services, LLC NJ 2009 2 4 • • • • • • • • • • • • • •
Boylan+Associates, LLC PA 1992 5 4 • • • • • • • • • •
BTF Enterprises CA 1990 5 3 A • • • • • • • • • • • • •
Centric Management and Consulting KS 1977 6 10 • • • • • • • • • • • • • • • • •
Challenge Management, Inc. TX 1998 6 6 • • • • • • • • • • • • • • •
Clemons & Associates, Inc. MD 1977 10 11 A • • • • • • • • • • • • •
CM Services, Inc., The Association
Partnership Company
IL 1977 26 16 CA • • • • • • • • • • • • • • • •
Coulter Nonprofit Management VA 1989 70 16 CA • • • • • • • • • • • • • • • • • •
Davis/Replogle & Associates CA 1954 9 9 • • • • • • • • • • • •
Dolci Management Services NY 1978 15 8 • • • • • • • • • • • • • • • • •
Drake & Company MO 1992 25 10 A • • • • • • • • • • • • • •
Drohan Management Group VA 1986 50 20 CA • • • • • • • • • • • • • • •
Executive Director, Inc. WI 1962 147 25 A • • • • • • • • • • • • • •
Fanning Group MA 1999 6 2 • • • • • • •
FASEB Society Management
Services
MD 1912 76 12 • • • • • • • • • • • • • • • • •
Fernley & Fernley, Inc. PA 1886 45 20 CA • • • • • • • • • • • • • • • • • •
Frontline Association Management,
Inc.
IL 2002 12 6 A • • • • • • • • • • • • • • •
Giuffrida Associates DC 1981 6 6 • • • • • • • • • • • • • • • •
The Harrington Company MN 1977 30 21 CA • • • • • • • • • • • • • • • • •
Holland-Parlette Associates CA 1985 18 15 • • • • • • • • • • • • • • • • •
IDP Association Management NJ 2001 5 3 • • • • • • • • • • • • •
14 Associations Now Supplement July 2011
All listings in this directory are
paid listings. Information was
provided by each company.
General Information
Headquarters Location
Year Founded
Number of Full-Time Equivalent Employees
Number of Full-Service Clients
AMC Institute Accredited AMC
(CA=Charter Accredited; A=Accredited)
Client Scope
International
National
State and Regional
Local
Client Type
Trade Association
Professional Society
Philanthropic
Other Services Offered
Consulting
Program or Project Management
Expertise
Certification
Expositions
Financial Management and Administration
Government Relations and Lobbying
Meetings and Conventions
Membership Marketing
Publications
Public Relations
Technology
IMI Association Executives, Inc. NC 1986 20 17 • • • • • • • • • • • • • •
IMN Solutions VA 1982 15 4 • • • • • • • • • • • • • • • •
Interactive Management, Inc. CO 1974 8 8 CA • • • • • • • • • • • • • •
Interel Association Management Belgium 1983 50 15 • • • • • • • • • • • • •
Kellen Company GA 1964 195 75 CA • • • • • • • • • • • • • • • • • •
King Stringfellow Group, Inc. MD 2000 15 16 A • • • • • • • • • • • • • • •
LoBue & Majdalany Management
Group
CA 1993 9 6 CA • • • • • • • • • • • • •
Management Excellence, Inc. OH 1984 5 5 • • • • • • • • •
Management Solutions Plus, Inc. MD 1985 18 12 A • • • • • • • • • • • • • • •
McBride & Associates, Inc. NE 1983 7 5 • • • • • • • • • • • • • • • •
MCI Group Switzerland 1987 1012 22 A • • • • • • • • • • • • • • • • •
McKenna Management, Inc. MA 2003 5 9 • • • • • • • • • • • • • • • • •
Meeting Expectations, Inc. GA 1992 55 10 • • • • • • • • • • • • • • •
Melby, Cameron & Anderson WA 1978 17 15 A • • • • • • • • • •
MultiService Management Company PA 1962 8 10 • • • • • • • • • • •
Non-Profit Help VA 1994 3 3 • • • • • • • • • • • • • • • •
Offinger Management Company OH 1930 29 15 A • • • • • • • • • • • • • • • •
P & N Association Management LA 1991 8 10 • • • • • • • • • • • •
PAI Management Corporation MD 1984 10 6 • • • • • • •
Partners in Association Management FL 1998 30 17 A • • • • • • • • • • • • • •
Professional Management
Associates, LLC
NJ 1984 15 11 A • • • • • • • • • • • •
PRRI MA 1946 39 26 A • • • • • • • • • • • • • • • •
The Rees Group WI 1986 20 22 • • • • • • • • • • • • • • • •
Associations Now Supplement July 2011 15
All listings in this directory are
paid listings. Information was
provided by each company.
General Information
Headquarters Location
Year Founded
Number of Full-Time Equivalent Employees
Number of Full-Service Clients
AMC Institute Accredited AMC
(CA=Charter Accredited; A=Accredited)
Client Scope
International
National
State and Regional
Local
Client Type
Trade Association
Professional Society
Philanthropic
Other Services Offered
Consulting
Program or Project Management
Expertise
Certification
Expositions
Financial Management and Administration
Government Relations and Lobbying
Meetings and Conventions
Membership Marketing
Publications
Public Relations
Technology
REM Association Services VA 1996 4 6 • • • • • • • • • • • • • • • • •
Resource Center for Associations CO 1984 21 14 A • • • • • • • • • • • • •
Robstan Group, Inc. MO 1985 27 9 • • • • • • • • • • • •
S & S Management Services, Inc. CT 1980 22 25 • • • • • • • • • • • • • • • •
Sentergroup, Inc. IL 2002 13 9 • • • • • • • • • • • • • • • • •
SF Association Management
Services
CA 1986 16 9 A • • • • • • • •
The Sherwood Group, Inc. IL 1979 80 14 CA • • • • • • • • • • • • • • •
SmithBucklin Corporation IL, DC 1949 600 100 A • • • • • • • • • • • • • • • • • •
Strauss Event & Association
Management
Canada 1995 8 5 • • • • • • • • • • • • •
Talley Management Group, Inc. NJ 1987 65 23 A • • • • • • • • • • • • • • • • •
Thomas Associates, Inc. OH 1913 27 20 • • • • • • • • • • • • • •
Thompson Management Associates,
LLC
MD 1993 12 8 • • • • • • • • •
Total Management Solutions, Inc. NJ 2000 3.5 3 A • • • • • • • • • • • • • •
Verto Solutions, LLC DC 2000 23 5 • • • • • • • • • •
Virtual, Inc. MA 1999 83 25 A • • • • • • • • • • • • • • • • •
Wherry Associates OH 1978 6 8 • • • • • • • • • • • • •
Williams Management Resources,
Inc.
IL 2001 6 4 A • • • • • • • • •
16 Associations Now Supplement July 2011
All listings in this directory are
paid listings. Information was
provided by each company.
Associations Now Supplement July 2011 17
Accent on Management
17 South High St., #200
Columbus, OH 43215
David Field, CAE, President
Phone: 614-221-1900
Fax: 614-221-1989
Email: accent@assnoffices.com
www.assnoffices.com
Award-winning association management
for three decades. Our cost-effective
Midwest location, combined with our
skilled association executives and state-ofthe-
art technology, have brought success to
our large, stable client base. Principals are
recognized leaders in the field. Strengths:
membership development, meeting management,
publications, web administration,
legislative/regulatory representation, fundraising,
finances, planning, and consulting.
Industries and Interests Served:
Accounting, Architecture, Bar
Association, Business, Cleaners/
Linen Service, Construction, Economic
Development, Energy, Environment,
Finance, Fuel and Energy, Government,
Healthcare, Insurance Industry, Libraries,
Management, Petroleum, Restaurant,
Retail, Sales, Technology, Textiles,
Transportation, Women.
All Industries and Interests Considered
AMC Institute Accredited
Advocacy & Management Group,
Inc.
One Capitol Mall, #320
Sacramento, CA 95814
Robert J. Achermann, CFO
Phone: 916-444-3568
Fax: 916-444-7462
Email: cpayne@amgroup.us
www.amgroup.us
Advocacy and Management Group, Inc.,
provides full legislative advocacy and
association management services to a
wide range of specialties and professions,
including healthcare, funeral service, automotive
service, financial management, and
many others. AMG’s principals and expert
management staff bring years of combined
experience to ensure professional management
and attention to each client, no matter
the industry or profession.
Industries and Interests Served:
Accounting, Beverage, Dental, Funerals,
Healthcare, Medical, Motor Vehicles,
Technology.
All Industries and Interests Considered
Association Management
Company Directory
All listings in this directory are paid, with information provided by each company.
Alliance Management Group
1707 L St. NW, #570
Washington, DC 20036
Robin Lanier, President
Phone: 202-293-7642
Fax: 202-293-0495
Email: robin@alliancemg.com
www.alliancemg.com
Alliance Management Group serves associations,
citizens groups, professional
organizations, and coalitions. We specialized
in lobbying and grassroots mobilization
efforts but also provide financial
management, meeting planning, strategic
planning, board governance, and online
data-management services. We specialize
in start-ups and small association management.
Industries and Interests Served:
Consumers, Distributors/Wholesalers,
Foreign Trade, Freight Forwarders,
Legal/Law Enforcement, Manufacturers,
Technology, Transportation.
All Industries and Interests Considered
18 Associations Now Supplement July 2011
quality outsourced services and is as passionate
about your association’s vision as
you are? AMR Management Services has
the resources, experience, and innovative
best practices to turn an association’s vision
into action. If your association is ready to
truly experience full service, visit www.
amrms.com today.
Industries and Interests Served: Business,
Government, Graphic Arts, Healthcare,
Hospitality, Libraries, Nursing, Restaurant,
Technology.
All Industries and Interests Considered
AMC Institute Charter Accredited
See our ad on page 21.
Anthony J. Jannetti, Inc.
East Holly Ave., P.O. Box 56
Pitman, NJ 08071
Janet D’Alesandro, CMP, Communications
Director
Phone: 856-256-2300
Fax: 856-589-7463
Email: contact@ajj.com
www.ajj.com
AJJ, Inc., focuses on your success. We serve
the healthcare industry and specialty nursing
associations, partnering with clients
to help them achieve vibrant growth and
success. Our staff is known for exemplary
leadership and management, integrity, and
innovation. AJJ is accredited by the AMC
Institute, the highest recognition an AMC
can receive.
Industries and Interests Served:
Healthcare, Medical, Nursing, Technology.
All Industries and Interests Considered
AMC Institute Accredited
ASCENT Management, LLC
3337 Duke St.
Alexandria, VA 22314
Pamela N. Valenzuela, CAE, President
Phone: 703-370-7436
Fax: 703-342-4311
Email: amgt@ascent-management.com
www.ascent-management.com
Creative, cost-effective, full-service and
project-management solutions for associations
and foundations. Communication
strategies: integrated marketing/communications
utilizing traditional and social
media, website development and SEO, and
Conservation, Consultants, Education,
Engineering, Finance, Foreign Trade,
Forestry/Forest Products, Healthcare,
Medical, Public Relations, Standards,
Technology, Travel Industry, Youth
Organization.
All Industries and Interests Considered
AMC Institute Accredited
AMP Management Services
18000 West 105th St.
Olathe, KS 66061
Patrick Gallagher, Vice President, Sales &
Marketing
Phone: 913-895-4600
Fax: 913-895-4650
Email: info@goamp.com
www.goamp.com
Other Locations: Washington, DC
AMP/MS provides full-service association
management or specific outsourcing and
consulting services to professional societies,
credentialing boards, and trade associations.
Our experienced staff, including
MBAs, CAEs, CMPs, and CPAs, is dedicated
to finding innovative solutions to meet
your needs. Strengths include leadership
training, event planning, membership
recruitment, governmental affairs, marketing,
and financial management.
Industries and Interests Served:
Accounting, Architecture, Business,
Chemistry, Clubs/Fraternal, Education,
Finance, Healthcare, Housing, Insurance
Industry, Legal/Law Enforcement,
Management, Medical, Nursing,
Public Service, Statistics, Technology,
Transportation, Voluntary Health Agency.
All Industries and Interests Considered
AMC Institute Accredited
See our ad on page 19.
AMR Management Services
201 East Main St., #1405
Lexington, KY 40511
Nick Ruffin, Chief Operating Officer
Phone: 859-514-9150
Fax: 859-514-9166
Email: nruffin@amrms.com
www.amrms.com
Other Locations: Washington, DC
What if you could partner with an association
management company that provides
Amber Association Partners, LLC
801 North Fairfax St., #211
Alexandria, VA 22314
Kimberly Korbel, Managing Partner
Phone: 703-299-0000
Fax: 703-299-9233
Email: info@amberllc.com
www.amberllc.com
Searching for a strategic partnership to
advance your association? Amber provides
full-service association management and
meetings and project management to trade
associations and professional societies. Our
fundamentals: a win-win partnership with
association leaders, continual professional
development of Amber staff, and investment
in the right technology for cost-effective
operations.
Industries and Interests Served:
Aeronautic, Business, Consultants,
Foreign Trade, Freight Forwarders,
Government, Hardware and Tools,
Machinery, Management, Manufacturers,
Metals/Mining, Public Service, Standards,
Technology, Women.
All Industries and Interests Considered
See our ad on page 19.
AMG, Inc. (Association
Management Group)
8400 Westpark Dr., 2nd Floor
McLean, VA 22102
Bruce Wardle, President and CEO
Phone: 703-610-9000
Fax: 703-610-9005
Email: info@amg-inc.com
www.amg-inc.com
Other Locations: Washington, DC
AMG offers customized business solutions
to leverage all aspects of your organization.
Your dedicated staff will deliver major revenue-
producing and service programs with
unsurpassed value and economies to benefit
your membership. Everything you need
is under one roof: Meetings Management
Group, www.mmgevents. com, an expert
team to produce your next event, and
Communications Marketing Group, www.
cmgresults.com, offering comprehensive
services from branding to publicity. Visit
AMG today to see what we can do for you.
Industries and Interests Served: Bldg
Owners/Maintenance, Collectors,
Associations Now Supplement July 2011 19
legislative advocacy. Revenue genertaion:
membership recruitment and retention,
education programs, meeting and exposition
management, and advertising and
sponsorships. Management services: leadership
development, administration, and
financial management.
Industries and Interests Served: Bldg
Owners/Maintenance, Communications,
Consultants, Education, Graphic
Arts, Hospitality, Human Services,
Management, Marketing, Minorities,
Public Relations, Rental Housing Industry,
Technology, Travel Industry, Women.
All Industries and Interests Considered
Association Acumen
11950 West Lake Park Dr.
Milwaukee, WI 53224
Gail L. Bast, MBA, CAE, President
Phone: 414-359-1676
Fax: 414-359-1671
Email: info@associationacumen.com
www.associationacumen.com
Other Locations: Arizona
An accredited AMC that manages all
aspects of an association’s headquarters
with creativity, expertise, and enthusiasm.
Small enough to dedicate attention to each
client, large enough to implement the latest
in technological tools and innovative solutions.
Acumen is focused on its clients and
hardwired to the best practices this industry
has to offer.
Industries and Interests Served: Biology,
Education, Healthcare, Medical, Recreation,
Science and Humanities, Statistics,
Technology, Travel Industry, Women.
All Industries and Interests Considered
AMC Institute Accredited
The Association Advantage, LLC
591 North Ave., #3-2
Wakefield, MA 01880-1617
Sherri L. Oken, CAE, Principal
Phone: 781-245-6485
Fax: 781-245-6487
Email: solutions@theassociation
advantage.net
www.theassociationadvantage.net
The Association Advantage guides and supports
volunteer leaders so that they may
achieve their strategic goals. We customize
services to meet unique organizational
needs, then provide high-quality, cost-effective,
and detail-oriented personal attention.
Whether you need comprehensive
professional management or skillful project
management, we’ll give your association a
competitive advantage.
Industries and Interests Served: Business,
Consultants, Distributors/Wholesalers,
Education, Energy, Environment,
Healthcare, Insurance Industry,
Management, Manufacturers, Marketing,
Medical, Motor Vehicles, Office,
Pharmacy/Pharmaceutical, Retail, Sales.
All Industries and Interests Considered
Association and Society
Management International, Inc.
201 Park Washington Ct.
Falls Church, VA 22046-4527
Elizabeth Armstrong, MAM, CAE, President
Phone: 703-533-0251
Fax: 703-241-5603
Email: barmstrong@asmii.net
www.asmii.com
ASMI delivers full-service association management
services to organizations seeking
personalized, professional nonprofit expertise.
Trade associations, professional societies,
and advocacy groups receive administrative
services, management, and counsel
so that elected leaders and members can
focus on policy and special-interest areas.
ASMI earns high levels of customer satisfaction
among its clients.
Industries and Interests Served:
Communications, Government, Industrial
Plants, Machinery, Manufacturers, Public
Relations, Technology, Textiles.
All Industries and Interests Considered
See our ad on page 23.
Association Associates, Inc.
Whitehorse Executive Center, Building B,
#514
1255 Whitehorse-Mercerville Rd.
Trenton, NJ 08619
Debbie A. Hart, APR, CAE, President
Phone: 609-890-9207
Fax: 609-581-8244
Email: dhart@hq4u.com
www.hq4u.com
Association Associates, Inc., was estab-
Amber Association Partners provides
full-service association management
and meetings and project management
to trade associations and professional
societies.
Our fundamentals:
• A win-win partnership with
association leaders
• Continual professional development
of Amber staff
• Investment in the right technology
for cost-effective operations
Searching for a
Strategic
Partnership
to Advance your
Association?
801 N. Fairfax Street, Suite 211
Alexandria, VA 22314
703-299-0000
info@amberllc.com I www.amberllc.com
20 Associations Now Supplement July 2011
Association Management, Ltd.
100 East Grand Ave., #330
Des Moines, IA 50309-1835
Molly Lopez, CAE, Owner/President
Phone: 515-243-1558
Fax: 515-243-2049
Email: associationmanagement@aml.org
www.aml.org
Since 1976, Association Management, Ltd.,
has provided leadership and professional
management services through experienced
staff, best practices, and shared resources.
AML partners with international, national,
regional, and state associations. AML is
AMC Institute internationally accredited.
AML manages the business of associations,
so they can achieve their missions and
visions.
Industries and Interests Served:
Apparel, Bar Association, Bldg Owners/
Maintenance, Business, Chamber of
Commerce, Charities, Construction,
Consultants, Cosmetology, Distributors/
Wholesalers, Economic Development,
Education, Electronic/Elec. Distributor,
Energy, Environment, Management,
Manufacturers, Technology, Utilities,
Women.
All Industries and Interests Considered
AMC Institute Accredited
Association Management
Solutions
48377 Fremont Blvd., #117
Fremont, CA 94538
Lisa Winkler, Principal
Phone: 510-492-4000
Fax: 510-492-4001
Email: info@amsl.com
www.amsl.com
Association Management Solutions, LLC
provides full-service management to corporate-
based nonprofit associations with an
integrated solution created for technology
groups. The AMS solution includes dedicated
staff who provide membership services,
financial reporting, marketing and event
services, and the Association Resources
Online (ARO) suite of web-based tools for
collaboration and communication.
Industries and Interests Served:
Technology.
All Industries and Interests Considered
Association Innovation and
Management
1821 Michael Faraday Dr., #300
Reston, VA 20190
Clarissa L. Russell Wilson, CMP, Vice
President
Phone: 703-438-3103
Fax: 703-438-3113
Email: cwilson@aim-hq.com
www.aim-hq.com
AIM specializes in building partnerships
with scientific and health-related nonprofit
organizations. AIM delivers cost-effective,
proven, exceptional management services
that enable our clients to focus on strategies
necessary to achieve their goals. The
AIM professionals are the industry’s leaders,
utilizing innovation and technology to
deliver results that exceed client expectation.
AIM in an employee-owned company.
Industries and Interests Served: Biology,
Chemistry, Environment, Healthcare,
Medical, Pharmacy/Pharmaceutical,
Science and Humanities.
Association Management Center
4700 West Lake Ave.
Glenview, IL 60025-1485
Ronald M. Moen, Director
Phone: 847-375-4774
Fax: 888-374-9144
Email: rmoen@connect2amc.com
www.connect2amc.com
A trusted partner for more than 35 years,
Association Management Center (AMC)
is passionate about helping associations.
We ensure your organization has the tools,
resources, and expertise to achieve what you
believe. AMC offers a full array of services,
from full-service management to outsourced
services, to help you grow your organization.
Industries and Interests Served:
Architecture, Business, Chamber of
Commerce, Charities, Construction,
Consultants, Education, Healthcare,
Information Management, Management,
Manufacturers, Marketing, Medical,
Metals/Mining, Nursing, Pharmacy/
Pharmaceutical, Retail, Science and
Humanities, Standards, Technology.
All Industries and Interests Considered
AMC Institute Accredited
See our ad on page 12.
lished in 1992 with the mission to provide
outstanding management services to trade
and professional nonprofit organizations.
Our team empowers your volunteers
to lead your association to its highest
potential. Our clients know us as “The
Partner That Leads.” Incorporated in New
Jersey, AAI is headquartered in a suburb of
Trenton, easily accessible to major highways
and airports.
Industries and Interests Served:
Agriculture, Biology, Charities,
Communications, Consultants,
Education, Food, Fuel and Energy,
Government, Healthcare, Human Services,
Management, Marketing, Medical, Office,
Real Estate, Technology, Women.
All Industries and Interests Considered
AMC Institute Charter Accredited
Association Headquarters, Inc.
15000 Commerce Parkway, #C
Mount Laurel, NJ 08054
Brian John Riggs, MA, Assistant Vice
President
Phone: 877-777-6753
Fax: 856-439-0525
Email: inquire@ahint.com
www.associationheadquarters.com
Other Locations: Portugal, Spain, France,
Belgium, Italy, Czech Republic, Austria,
Hungary, Bulgaria, Lithuania
A leading association management company
for more than 30 years, Association
Headquarters provides associations, voluntary
organizations, and medical societies
with tailored management services.
Whether you’re looking for full-service
management or support for a specific project,
our staff of more than 140 dedicated
professionals can help.
Industries and Interests Served:
Accounting, Biology, Distributors/
Wholesalers, Employee Services,
Energy, Environment, Food, Fuel
and Energy, Healthcare, Hospitality,
Information Management, Management,
Manufacturers, Marketing, Medical,
Nursing, Retail, Science and Humanities,
Technology.
All Industries and Interests Considered
AMC Institute Charter Accredited
See our ad on page 23.
Associations Now Supplement July 2011 21
Association Resources, Inc.
342 N. Main St.
West Hartford, CT 06117-2507
Peter J. Berry, CAE, President
M. Suzanne C. Berry, MBA, CAE, Executive
VP
Phone: 860-586-7500
Fax: 860-586-7550
Email: pberry@associationresources.com
www.associationresources.com
Association Resources is a results-oriented
association management company with a
reputation for excellence. Since 1983, AR’s
team of professionals has responded to
the outsourcing and full-service needs of
regional, national, and international clients
from our U.S. headquarters in Connecticut
and our Washington, DC, location. AR is
accredited by the AMC Institute.
Industries and Interests Served:
Accounting, Business, Education, Finance,
Healthcare, Hospitality, Human Services,
Legal/Law Enforcement, Medical,
extensive background in agriculture-related
organizations.
Industries and Interests Served:
Agriculture, Charities, Dental, Disabled,
Education, Plants/Flowers, Retail,
Technology.
All Industries and Interests Considered
AMC Institute Accredited
Association Source, LLC (The)
20423 State Rd. 7, Suite F6 #491
Boca Raton, FL 33498
Jody Rosen Atkins, APR, President
Phone: 561-477-8100
Fax: 561-910-0896
Email: info@associationsource.com
www.associationsource.com
The Association Source, LLC, is a full-service
AMC. Our services include membership
management, meeting planning, graphic/
web design, financial management, marketing,
and social media initiatives. Our
staff has more than 40 years combined
Pharmacy/Pharmaceutical, Real Estate,
Safety, Technology.
All Industries and Interests Considered
AMC Institute Charter Accredited
Association Services Group
P.O. Box 2945
LaGrange, GA 30241
Charles Hall, President
Phone: 706-845-9085
Fax: 706-883-8215
Email: chall@asginfo.net
www.associationservicesgroup.net
AMC Institute accredited Association
Services Group is a full-service association
management company providing membership
marketing, publication services,
public relations, newsletters, government
affairs, meeting and conference planning,
exposition coordination, and financial and
administrative management. The firm’s clients
include health, natural resources, and
education organizations. The firm has an
An accredited AMC makes all the
difference. AMR Management
Services is an AMCI charteraccredited
firm that not only
manages associations, but has
the resources, experience, and
innovation to turn an association’s
vision into action. If your
association is ready to truly
experience full-service,
visit www.AMRms.com today.
Turning vision
into action.
An AMCI Charter-Accredited Company
Ad final.indd 1 5/12/11 5:11 PM
22 Associations Now Supplement July 2011
professional services firm offering consulting,
outsourcing, and association management
services to nonprofit organizations.
Industries and Interests Served:
Biology, Bldg Owners/Maintenance,
Business, Chemistry, Communications,
Construction, Energy, Healthcare,
Housing, Insurance Industry,
Management, Manufacturers, Marketing,
Medical, Public Relations, Real Estate,
Science and Humanities, Social Service,
Technology, Women.
All Industries and Interests Considered
AMC Institute Accredited
Bower Management Services, LLC
One East Zane Ave.
Collingswood, NJ 08108
Tim Bower, CAE, President
Phone: 215-858-8023
Fax: 856-210-1619
Email: tbower@bowermanagement
services.com
www.bowermanagementservices.com
Bower Management Services specializes in
the management of small and medium-size
nonprofit organizations. We understand
the personal attention required to manage
associations and will work tirelessly to provide
the service you deserve. We intently
listen to your needs and make sure we
exceed your expectations. Please contact us,
and we would be pleased to speak with you
regarding how we may be of assistance.
Industries and Interests Served:
Accounting, Banking, Business,
Conservation, Consultants, Energy,
Finance, Forestry/Forest Products,
Healthcare, Insurance Industry,
Pharmacy/Pharmaceutical, Technology.
All Industries and Interests Considered
Boylan+Associates, LLC
4520 City Line Ave., #301
Philadelphia, PA 19131
Christine Boylan, CAE, President
Phone: 215-477-1667
Fax: 215-477-1109
Email: ba@association-cba.org
Our creative company of association
experts, marketing professionals, and meeting
planners handle all the details helping
your association attain its vision of tomornars,
shows, and events. Multilingual and
multitalented professionals with global
experience.
Industries and Interests Served: Banking,
Business, Charities, Healthcare, Human
Services, Information Management,
Insurance Industry, Legal/Law
Enforcement, Medical, Public Relations,
Technology.
All Industries and Interests Considered
Bodkin Management and
Consulting, LLC
1876-B Eider Ct.
Tallahassee, FL 32308
Lawrence E. Bodkin, MS, CAE, President and
Chief Executive Officer
Phone: 850-531-8343
Fax: 850-531-8344
Email: info@bodkin.org
www.bodkin.org
Bodkin Management & Consulting, LLC
(BMC) is a full-service association management
company specializing in the complete
management of professional associations
and foundations of all sizes. Consulting
services are also provided internationally
on a variety of association-specific issues.
The BMC team delivers a wide range of
expertise to its international, national, and
state clients.
Industries and Interests Served:
Aeronautic, Biology, Business, Charities,
Communications, Consultants, Economic
Development, Education, Government,
Healthcare, Libraries, Manufacturers,
Medical, Military/Firearms, Music,
Nursing, Science and Humanities, Sports,
Technology.
All Industries and Interests Considered
Bostrom
230 East Wacker Dr., #850
Chicago, IL 60601-2106
Jeanne Sheehy, VP and Chief Marketing
Officer
Phone: 312-644-0828
Fax: 312-644-8557
Email: solutions@bostrom.com
www.bostrom.com
Other Locations: Washington, DC
Celebrating 75 years of client success providing
advantages to clients, Bostrom is a
experience managing associations. We
offer all of the benefits of a full-time staff,
without the costs of office space, furniture,
equipment, or employee salaries and benefits.
Industries and Interests Served: Bar
Association, Communications, Education,
Healthcare, Legal/Law Enforcement,
Medical, Technology.
All Industries and Interests Considered
Associations International, LLC
2365 Harrodsburg Rd., #A325
Lexington, KY 40504
LeAnn Hamm, HR Manager
Phone: 859-226-4678
Fax: 859-226-4445
Email: leann.hamm@theaiedge.com
www.associationinternational.com
Associations International can help your
association expand membership, promote
your mission, and create growth through
our commitment to service excellence,
superior experiences, innovation, and
technology. With more than 35 years as a
full-service AMC, Associations International
services are customizable, scalable, flexible,
affordable, and ready on day one to serve
you!
Industries and Interests Served:
Accounting, Business, Communications,
Computers, Consumers, Cosmetology,
Culture, Education, Entertainment,
Equine, Food, Hospitality, Management,
Marketing, Recreation, Restaurant, Sports,
Technology.
Base Consulting and Management, Inc.
250 Consumers Rd., #301
Toronto, ON M2J 4V6
Ruth Abrahamson, CMP, CEO
Phone: 416-494-1440
Fax: 416-495-8723
Email: base@baseconsulting.ca
www.baseconsulting.ca
Full-service, proactive, and creative management
for international, national, and
local associations. Strengths in strategic
association management and consultancy,
marketing, print and online communications,
partnerships, sponsorships, research,
evaluation, membership campaigns,
project management, conferences, semiAssociations
Now Supplement July 2011 23
row today. We specialize in volunteerdriven
associations and strategic planning.
Let us help you move your organization to
the next level.
Industries and Interests Served: Business,
Engineering, Finance, Insurance Industry,
Marketing, Materials, Public Relations,
Technology.
All Industries and Interests Considered
See our ad on page 25.
BTF Enterprises
3540 Soquel Ave., #A
Santa Cruz, CA 95062
Shiela Locatelli Wallace, Director of
Operations
Phone: 831-464-4880
Fax: 831-464-4881
Email: info@btfenterprises.com
www.btfenterprises.com
We recently saved our client of more than
20 years more than $125,000 through proven
business and management concepts. BTF
is AMC Institute Accredited, demonstrating
the commitment and ability to deliver the
highest level of professional management
services to association clients. Call us to
find out how we can grow your association.
Industries and Interests Served: Disabled,
Education, Government, Human Services,
Legal/Law Enforcement, Medical,
Technology, Youth Organization.
All Industries and Interests Considered
AMC Institute Accredited
Centric Management and
Consulting
800 SW Jackson St., #1500
Topeka, KS 66612
Brian Pitman, Director of Marketing and
Communications
Phone: 785-271-0208
Fax: 785-271-0166
Email: bpitman@centrichq.com
www.centrichq.com
Centric Management and Consulting delivers
association management and services
to an international client base. Centric
offers a wide variety of services, including
full-service association management, governmental
relations, and social media marketing
strategies and technologies. Centric
also offers cutting-edge communications
media for marketing and member relations.
Industries and Interests Served:
Architecture, Bldg Owners/Maintenance,
Business, Communications, Construction,
Energy, Engineering, Environment, Fuel
and Energy, Government, Healthcare,
Industrial/Interior Design, Management,
Manufacturers, Marketing, Medical,
Pharmacy/Pharmaceutical, Public
Relations, Technology.
All Industries and Interests Considered
Challenge Management, Inc.
4230 LBJ Fwy., #414
Dallas, TX 75244
John S. Swinburn, CAE, President
Phone: 972-755-2560
Fax: 972-755-2561
Email: info@challenge-management.com
www.challenge-management.com
Challenge Management, Inc. (CMI) combines
intellect, successful experience, and
tested processes to help transform and
reinvigorate associations. Our experienced
association executives can help transform
your organization into a high-energy, highproductivity
association. CMI’s experienced
people, coupled with our constant technology
enhancements, help your association
perform at full capacity.
Industries and Interests Served:
Agriculture, Apparel, Architecture,
Banking, Bldg Owners/Maintenance,
Business, Communications, Consultants,
Containers, Economic Development,
Healthcare, Hospitality, Legal/Law
Enforcement, Plants/Flowers, Public
Relations, Public Service, Restaurant,
Science and Humanities, Technology,
Transportation, Travel Industry.
All Industries and Interests Considered
Clemons & Associates, Inc.
5024-R Campbell Blvd.
Baltimore, MD 21236
Crista LeGrand, CMP, CAE, President & CEO
Phone: 410-931-8100
Fax: 410-931-8111
Email: cristal@clemonsmgmt.com
www.clemonsmgmt.com
Looking for performance and productivity
at affordable costs for your organization?
Let our experienced and talented people
AH-11-AH-ASAE-ad-2125x4875 1 4/21/11 10:58 AM
ASSOCIATION AND
SOCIETY MANAGEMENT
INTERNATIONAL, INC.
201 Park Washington Court
Falls Church, VA 22046-4527
703-533-0251
www.asmii.com
Prepare Your Organization
for the Future
Moving your organization forward takes care and
experience. Association and Society Management,
International, Inc. (ASMI) is an association management
company that works with you to plan and achieve your
goals with the attention to detail that only comes from
experience. Since 1964, ASMI has worked with
associations, societies and advocacy groups, tailoring
our services to meet each client’s needs. We support
your mission by providing you with the tools your
organization needs to succeed.
Business Development • Government Relations
Strategic Planning • International Development
Meeting/Exhibit Programs • Marketing
Fiscal Management • Fundraising
Communications & Publications
Continuing Education • Membership
Contract Procurement & Management
We have an experienced staff in metro-Washington, D.C.,
ready to help your organization. Please contact Beth
Armstrong at barmstrong@asmii.net for more
information on how ASMI can help your organization
grow to new heights.
Grow
24 Associations Now Supplement July 2011
nance audits, financial management, evaluation
of existing programs, board and staff
development, fundraising and foundation
promotion, special events, and meetings
and conventions.
Industries and Interests Served: Bldg
Owners/Maintenance, Business, Charities,
Computers, Construction, Education,
Engineering, Finance, Hospitality,
Information Management, Management,
Manufacturers, Medical, Motor Vehicles,
Nursing, Public Relations, Real Estate,
Technology, Women.
All Industries and Interests Considered
Drake & Company
16020 Swingley Ridge Rd., #300
Chesterfield, MO 63017
Brian M. Reuwee, Vice President, Client
Services
Phone: 636-449-5050
Fax: 636-449-5051
Email: info@drakeco.com
www.drakeco.com
Clear the confusion about social media.
Energize your organization through cause
marketing. Meet the opportunities of
generation Y. Revitalize stale programs
and reinvigorate conferences. Drake &
Company can navigate your organization
through challenging times. DrakeCo will
engage members, generate funds, and
expand organizational capabilities through
innovative full-service association management
or on-demand consulting. Trade and
professional organizations of all sizes call
us imaginative, dedicated, and professional.
Drake & Company: Making dreams fly.
Industries and Interests Served:
Agriculture, Biology, Charities,
Communications, Dairy, Dental,
Environment, Equine, Food, Forestry/
Forest Products, Fuel and Energy,
Healthcare, Livestock, Machinery, Medical,
Nursing, Pest Control, Plants/Flowers,
Public Relations, Technology, Veterinary.
All Industries and Interests Considered
AMC Institute Accredited
Drohan Management Group
12100 Sunset Hills Rd., #130
Reston, VA 20190
William M. Drohan, CAE, President
at www.coultercos.com.
Industries and Interests Served:
Accounting, Architecture, Business,
Charities, Communications, Construction,
Dental, Education, Entertainment,
Environment, Finance, Government,
Healthcare, Hospitality, Human Services,
Industrial/Interior Design, Management,
Marketing, Medical, Office, Public
Service, Sales, Science and Humanities,
Social Service, Standards, Technology,
Transportation, Travel Industry, Women.
All Industries and Interests Considered
AMC Institute Charter Accredited
Davis/Replogle & Associates
1970 E. Grand Ave., #330
El Segundo, CA 90245
C. James Dowden, President
Phone: 310-364-0193
Fax: 310-364-0196
Email: jdowden@prodigy.net
Other Locations: Los Angeles, CA
D/R&A has provided full management for
trade associations and societies since 1954.
Our results-oriented team offers staff, facilities,
and services on a contract shared-cost
basis. Specialized services include convention
and exhibit management, publications,
strategic planning, and award-winning
communication programs. Particular talent
and success with new and smaller associations.
Industries and Interests Served:
Alumni, Bldg Owners/Maintenance,
Communications, Legal/Law Enforcement,
Medical, Restaurant.
All Industries and Interests Considered
Dolci Management Services
322 Eighth Ave., 5th Floor
New York, NY 10001-8001
Joel Dolci, CAE, President and CEO
Phone: 212-206-8301
Fax: 212-645-1147
Email: joel@dolcimanagement.com
www.dolcimanagement.com
DMS has been dedicated in providing
state-of-the-art association management
and consulting services to the association
nonprofit community since 1978. Services
include headquarters-office operation,
executive search, strategic planning, govertake
care of your needs and provide solutions
that work. Excellence is our passion
and is truly the difference in making your
organization thrive. We’ve been successful
since 1977—just ask our customers.
Industries and Interests Served: Business,
Chamber of Commerce, Consultants,
Distributors/Wholesalers, Education,
Engineering, Fire Protection, Food,
Hospitality, Management, Manufacturers,
Minorities, Nursing, Office, Restaurant,
Science and Humanities, Technology,
Women.
All Industries and Interests Considered
AMC Institute Accredited
CM Services, Inc., The Association
Partnership Company
800 Roosevelt Rd., Bldg C-312
Glen Ellyn, IL 60137
Rick Church, Head Coach
Phone: 630-858-7337
Fax: 630-790-3095
Email: partner@cmservices.com
www.cmservices.com
Other Locations: Washington, DC
CM Services, Inc., The Association
Partnership Company, partners with trade
associations in progressive industries
worldwide to develop, maintain, and
advance their missions. We give our association
partners what they want, when they
want it, how they want it. Contact us for
free information describing our partnership
approach to full and contracted services.
Industries and Interests Served: Business,
Ceramics, Construction, Distributors/
Wholesalers, Government, Manufacturers,
Plastics Industry, Religion, Retail,
Standards, Technology.
All Industries and Interests Considered
AMC Institute Charter Accredited
Coulter Nonprofit Management
1760 Old Meadow Rd., #500
McLean, VA 22102
Tom Gibson, Chief Executive Officer
Phone: 703-506-3260
Fax: 703-506-3266
Email: info@coultercos.com
www.coultercos.com
Learn how Coulter’s nonprofit clients are
running smarter while changing our world
Associations Now Supplement July 2011 25
Phone: 703-437-4377
Fax: 703-435-4390
Email: wmd@drohanmgmt.com
www.drohanmgmt.com
Drohan Management Group is a full-service
association management and consulting
firm for trade associations and professional
societies. Services include strategic
and business planning, administration,
membership development, financial management,
data management, meetings and
conventions, publications, public relations,
government affairs, fundraising and foundation
promotion. Metro Washington, DC,
area location. We serve all industries with a
special expertise in healthcare and financial
services.
Industries and Interests Served:
Accounting, Biology, Business,
Communications, Consultants, Dental,
Education, Examiners, Finance,
Healthcare, Information Management,
Insurance Industry, Management,
Marketing, Medical, Public Relations, Real
Estate, Sales, Sports, Transportation.
AMC Institute Charter Accredited
See our ad on page 27.
Executive Director, Inc.
555 East Wells St., #1100
Milwaukee, WI 53202
David Baumann, Chief Operating Officer
Phone: 414-276-6445
Fax: 414-276-3349
Email: info@execinc.com
www.execinc.com
Other Locations: Washington, DC;
London
Since 1962, EDI has delivered success for 25
national and global professional and medical
associations with budgets of $250,000
to more than $10 million. We leverage your
knowledge with our cutting-edge technology,
expertise, and experience to realize
your vision. We are AMC Institute accredited.
Offices in Milwaukee and London with
representation in Washington, DC.
Industries and Interests Served: Business,
Education, Healthcare, Management,
Medical, Nursing, Standards, Technology.
All Industries and Interests Considered
AMC Institute Accredited
See our ad on page 29.
Fax: 215-564-2175
Email: info@fernley.com
www.fernley.com
Our specialty is providing full-service
management to associations and professional
societies with minimum budgets of
$300,000. We can also be your outsourcing
service provider, working at the direction
of association staff or volunteer leaders
in the areas of membership and database,
accounting and dues, site selection, meeting
planning, and registration.
Industries and Interests Served:
Accounting, Aeronautic, Banking,
Business, Distributors/Wholesalers,
Education, Finance, Freight Forwarders,
Healthcare, Manufacturers, Medical,
Nursing, Plants/Flowers, Real Estate,
Social Service, Statistics, Technology,
Transportation, Utilities, Women, Youth
Organization.
All Industries and Interests Considered
AMC Institute Charter Accredited
Fanning Group
P.O. Box 479
Hanson, MA 02341-0479
Deborah M. Fanning, CAE, President
Phone: 781-293-4100
Fax: 781-294-0808
Email: debbief@acminet.com
www.fanningnet.com
Fanning Group, Inc., offers client organizations
association and financial management
services. We provide a full line of
general association management services,
and our specific expertise lies in product
and professional certification and marketing.
The majority of our expert staff has 20
or more years of association management
experience.
Industries and Interests Served: Art,
Education.
All Industries and Interests Considered
See our ad on page 31.
FASEB Society Management
Services
9650 Rockville Pike
Bethesda, MD 20814
Stefan Ryan Bradham, MS, MSM, Marketing
& Business Development Manager
Phone: 301-634-7213
Fax: 301-634-7909
Email: management@faseb.org
www.faseb.org/sms
Other Locations: Washington, DC
FASEB has supported life science nonprofits
for almost a century and tailor our services
to meet the needs within this community.
From full-service to project management,
financial to meeting services, membership
marketing to publications, FASEB’s Society
Management Services will help achieve
your mission while adding value to your
bottom line.
Industries and Interests Served: Biology,
Chemistry, Environment, Medical, Science
and Humanities, Statistics, Technology.
All Industries and Interests Considered
Fernley & Fernley, Inc.
100 North 20th St., #400
Philadelphia, PA 19103
G. A. Taylor Fernley, President and Chief
Executive Officer
Phone: 215-564-3484
Boylan+Associates LLC
It’s the details that
will keep you...
...from moving
your association
forward.
Our creative association
management experts,
marketing professionals and
meeting planners can
handle all the details and
help your association attain
its vision of tomorrow –
today! . . . . . . . . . . . . . . . . . . .
Boylan+Associates LLC
4520 City Avenue, Suite 301
Philadelphia, PA 19131
T: 215-477-1667
F: 215-477-1109
E: ba@association-cba.org
26 Associations Now Supplement July 2011
Science and Humanities, Technology.
All Industries and Interests Considered
IDP Association Management
1930 East Marlton Pk., #A2
Cherry Hill, NJ 08003
Donna Pollander
Phone: 856-424-8998
Fax: 856-424-9248
Email: info@idpcreative.com
www.idpassociationmanagement.com
Other Locations: Pennsylvania
IDP Association Management, with offices
in New Jersey and Pennsylvania, has seasoned
professionals able to provide you
with detailed management of all aspects
of your association. In addition, we have a
publications division, which can provide ad
sales, editorial, and production services for
periodicals. IDP’s customer service is incredible—
just ask our client references.
Industries and Interests Served:
Architecture, Bldg Owners/Maintenance,
Business, Distributors/Wholesalers,
Electric, Electronic/Elec. Distributor,
Energy, Engineering, Machinery,
Management, Manufacturers, Metals/
Mining, Paper/Packaging, Sales,
Standards, Technology.
All Industries and Interests Considered
IMI Association Executives, Inc.
2501 Aerial Center Pkwy., #103
Morrisville, NC 27560
Stevie Hughes Kernick, President
Phone: 919-459-2070
Fax: 919-459-2075
Email: stevie@imiae.com
www.imiae.com
Since 1986, IMI Association Executives, Inc.,
has been helping international, national,
regional, and state associations meet the
needs of their members with a turnkey
package of administrative, meeting, and
event-planning services provided by a staff
of association management professionals
with a collective 65 years of experience.
Industries and Interests Served:
Agriculture, Appraisers, Business,
Dairy, Employee Services, Government,
Healthcare, Human Services, Medical,
Nursing, Pest Control, Storage, Technology.
All Industries and Interests Considered
Marketing, Public Relations, Technology,
Travel Industry, Women.
All Industries and Interests Considered
The Harrington Company
4248 Park Glen Rd.
Minneapolis, MN 55416
John P. Francis, President
Phone: 952-928-4666
Fax: 952-929-1318
Email: info@harringtoncompany.com
www.harringtoncompany.com
Our unique business model provides each
client not only with a dedicated team of
professionals but also access to specialists
and a full range of shared resources on an a
la carte basis. The team approach guarantees
personal, knowledgeable, and consistent
service, while our flexibility equates to
precision, efficiency, and savings.
Industries and Interests Served:
Accounting, Agriculture, Audio-Visual,
Bldg Owners/Maintenance, Charities,
Construction, Electric, Electronic/Elec.
Distributor, Energy, Healthcare, Housing,
Industrial/Interior Design, Insurance
Industry, Legal/Law Enforcement,
Management, Medical, Nursing, Real
Estate, Technology, Utilities, Women.
All Industries and Interests Considered
AMC Institute Charter Accredited
Holland-Parlette Associates
575 Market St., #2125
San Francisco, CA 94105
Kerry Parker, MPA, CAE, Principal
Phone: 415-764-4822
Fax: 415-764-4915
Email: kparker@hp-assoc.com
www.hp-assoc.com
Other Locations: Indiana
Holland-Parlette Associates provides fullservice
management to professional and
trade organizations ranging from local
to international in scope. Staff expertise
includes membership development, publications,
conferences and trade shows, marketing,
web and social media, and financial
management. Since 1985, HPA’s management
expertise has allowed volunteers to
effectively lead their associations.
Industries and Interests Served:
Engineering, Finance, Medical, Real Estate,
Frontline Association
Management, Inc.
100 East Washington St.
Springfield, IL 62701
Kim Robinson, CAE, President
Phone: 217-528-3434
Fax: 217-528-6545
Email: kimrobinson@frontlineassociations.com
www.frontlineassociations.com
Managing an association is complicated
work, requiring critical thinking, attention
to detail, and above all else, exceptional
service. Frontline offers energy, creativity,
unparalleled client service, and a proven
record of helping our client associations
excel. Whether you serve 12 or 12,000
members, our team of professionals can
help move your association forward.
Industries and Interests Served: Agriculture,
Architecture, Bldg Owners/Maintenance,
Business, Chamber of Commerce,
Conservation, Construction, Consultants,
Economic Development, Engineering,
Examiners, Finance, Government,
Healthcare, Management, Marketing,
Nursing, Pharmacy/Pharmaceutical, Public
Relations, Public Service, Technology.
All Industries and Interests Considered
AMC Institute Accredited
Giuffrida Associates
204 E St. NE
Washington, DC 20002
Annette Summers, Chief Operating Officer
Phone: 202-547-6340
Fax: 202-547-6348
Email: info@giuffrida.org
www.giuffrida.org
Giuffrida Associates (GA) is a team of experienced,
innovative and resourceful professionals
providing customized, cost-effective
services to clients with confidence and
integrity. We create proactive partnerships
with professional and trade association clients,
never losing sight of three main goals:
growth, member satisfaction, and financial
health. At GA, our goal is not to just maintain.
We work with the elected leadership
to lead, manage, and build.
Industries and Interests Served:
Aeronautic, Agriculture, Consultants,
Dairy, Entertainment, Food, Foreign Trade,
Government, Hospitality, Management,
Associations Now Supplement July 2011 27
IMN Solutions
1110 North Glebe Rd., #580
Arlington, VA 22201
Mariana Gallo, Director of Marketing and
Events
Phone: 703-908-0707
Fax: 703-908-0709
Email: mgallo@imnsolutions.com
www.imnsolutions.com
Other Locations: New York
Providing next-generation management
services to nonprofit organizations for more
than two decades. Association management
offerings include operations, administration/
data management, marketing/
communications, IT, strategic planning
and consulting, foundation development,
and meeting management (confirming
more than one million room nights annually).
IMN Solutions is regarded a leader in
contract negotiations, housing, and onsite
management. Affiliate organizations
include the Convene Green Alliance and
range of services to fit the specific needs of
clients through centralized administrative
facilities and staff. Our years of expertise
will work for your association to insure a
standard for service, quality, and excellence
for every member.
Industries and Interests Served:
Agriculture, Apparel, Charities,
Communications, Conservation,
Construction, Consultants, Distributors/
Wholesalers, Education, Engineering, Fire
Protection, Food, Legal/Law Enforcement,
Libraries, Management, Plants/Flowers,
Public Relations, Recreation, Sports,
Women.
All Industries and Interests Considered
AMC Institute Charter Accredited
The Alliance for International Meetings and
Commerce.
Industries and Interests Served:
Construction, Dairy, Dental, Economic
Development, Education, Employee
Services, Energy, Finance, Fuel and Energy,
Healthcare, Legal/Law Enforcement,
Medical, Minorities, Nursing, Pharmacy/
Pharmaceutical, Plastics Industry,
Religion, Science and Humanities,
Technology, Utilities, Youth Organization.
All Industries and Interests Considered
Interactive Management, Inc.
3030 West 81st Ave.
Westminster, CO 80031
Gary Leeper, Chief Executive Officer
Phone: 303-433-4446
Fax: 303-458-0002
Email: gary@imigroup.org
www.imigroup.org
Full-service AMC for local to international
associations since 1974. Provides a full
12100 Sunset Hills Road
Suite 130
Reston, Virginia USA 20190
Bill Drohan
+ 1 703.437.4377
wmd@drohanmgmt.com
For more than 20 years, DMG has
been helping trade associations
and professional societies realize
their vision by providing full-service
management, outsourcing and
communication services.
As one of the largest association
management firms in the Washington,
DC area, DMG offers expertise in:
• Strategic Planning
• Marketing
• Communications
• M embership Development
• Meeting Services
• Education Programs
• Financial and Data Management
• Certification Programs
• International Services
Drohan Management Group
Association Management and Communication Services
To learn more, visit www.drohanmgmt.com
Grow. Flourish. Succeed.
28 Associations Now Supplement July 2011
since 2000. KSG’s staff, including three
certified association executives and three
certified meeting professionals, is adept at
working with elected leaders to develop
programs and services that benefit members.
KSG offers proven leadership in meeting
and tradeshow management, program
marketing, member communications, and
financial management. Learning your business
is the key to our success.
Industries and Interests Served: Business,
Conservation, Construction, Distributors/
Wholesalers, Environment, Equine, Fire
Protection, Government, Graphic Arts,
Healthcare, Information Management,
Livestock, Machinery, Manufacturers,
Paper/Packaging, Pharmacy/
Pharmaceutical, Recreation, Safety,
Sports, Standards, Technology, Textiles,
Transportation, Veterinary.
All Industries and Interests Considered
AMC Institute Accredited
LoBue & Majdalany Management
Group
572 Ruger St., P.O. Box 29920
San Francisco, CA 94129-0920
Michael Majdalany, CAE, Vice President and
Principal
Phone: 415-561-6110
Fax: 415-561-6120
Email: info@lm-mgmt.com
www.lm-mgmt.com
Other Locations: United Kingdom
L&M provides full management and project
services to national and international
trade associations. We also offer interim
executive director services. L&M is a charter
AMC Institute accredited firm. Our CAE and
CAE-track executive directors are proven
business managers that can maximize all
available assets and resources to give you
peace of mind.
Industries and Interests Served: Chamber
of Commerce, Communications,
Computers, Employee Services, Human
Services, Information Management,
Standards, Technology.
All Industries and Interests Considered
AMC Institute Charter Accredited
355 Lexington Ave., 15th Floor
New York, NY 10017-6603
Ralph Vasami, Group Vice President
Phone: 212-297-2122
Fax: 212-370-9047
Email: rvasami@kellencompany.com
Avenue Jules Bordet 142
B-1140 Brussels, Belgium
Alfons Westgeest, Group Vice President &
Managing Partner
Phone: +32 2 761 1600
Fax: +32 2 761 1699
Email: awestgeest@kelleneurope.com
www.kelleneurope.com
11/F, R. 1177, Block A
Gateway Plaza
No. 18 Xiaguangli
North Road, East Third Ring
Chaoyang District
Beijing, 100027 China
Alfons Westgeest, Group Vice President &
Managing Partner
Phone: +86 10 59231096
Fax: +86 10 59231090
awestgeest@kellencompany.com
Our mission: To deliver solutions, opportunities,
and innovations to our clients.
Successful in forming and growing associations.
Expertise: association management,
public relations, meetings, exhibitions, government
affairs, strategic advice, internet
services, marketing, certification, codes &
standards. Founded 1964. Serving all industries
worldwide. Charter accredited AMC
with AMCI.
All Industries and Interests Considered
AMC Institute Charter Accredited
See our ad on the inside front cover.
King Stringfellow Group, Inc.
2105 Laurel Bush Rd., #200
Bel Air, MD 21015
Fred Stringfellow, IOM, CAE, Co-CEO
Phone: 443-640-1030
Fax: 443-640-1031
Email: info@ksgroup.org
www.ksgroup.org
Other Locations: Pennsylvania
KSG, accredited by the AMC Institute, has
been providing full-service management
for trade and professional associations
Interel Association Management
22-24 rue du Luxembourg
Brussels, Belgium 1000
Milagros MostazaCorral, Director
Phone: +32 (0) 2 213 1300
Fax: +32 (0) 2 213 1363
Email: milagros.mostazacorral@interelamc.
com
www.interelamc.com
Other Locations: Berlin; London; Paris;
Prague; Washington, DC
Interel provides full-service association
management, project services, EU representation,
and consulting services to trade
associations, professional societies, and
other nonprofit entities in Europe and
worldwide. Our association management
offering is complemented by awardwinning
government relations, public relations,
creative design, and communications
services.
Industries and Interests Served:
Business, Communications, Distributors/
Wholesalers, Education, Energy,
Engineering, Entertainment, Environment,
Finance, Food, Fuel and Energy,
Healthcare, Information Management,
Management, Manufacturers, Marketing,
Medical, Petroleum, Pharmacy/
Pharmaceutical, Plastics Industry, Public
Relations, Science and Humanities,
Standards, Technology, Utilities.
All Industries and Interests Considered
See our ad on page 31.
Kellen Company
1100 Johnson Ferry Rd, Suite 300
Atlanta, GA 30342
Russ Lemieux, Group Vice President
Phone: 404-252-3663
Fax: 404-252-0774
Email: rlemieux@kellencompany.com
www.kellencompany.com
Other locations: Washington, DC; New
York City; Brussels; Beijing
750 National Press Building
529 14th Street, NW
Washington, DC 20045
Rick Cristol, President
Phone: 202-591-2438
Fax: 202-223-9741
Email: rcristol@kellencompany.com
Associations Now Supplement July 2011 29
Management Excellence, Inc.
11 W. Monument Ave., #510
Dayton, OH 45402
Fran Rickenbach, IOM, CAE, President
Phone: 937-586-3700
Fax: 937-586-3699
Email: mei@meinet.com
www.meinet.com
MEI provides full-service, project, and
tradeshow management. Our innovative
approach to aggressive nondues revenue
marketing, anxiety-free meetings, progressive
membership development/ administration,
informative publications, and
eyes-forward strategic planning will meet
the needs of your international, national, or
regional association. We serve professional
societies, trade associations, and franchisedealer
associations.
Industries and Interests Served: Business,
Consultants, Healthcare, Hospitality,
Manufacturers, Recreation, Travel
Industry.
All Industries and Interests Considered
Management Solutions Plus, Inc.
9707 Key West Ave., #100
Rockville, MD 20850
Beth W. Palys, CAE, FASAE, President
Phone: 301-258-9210
Fax: 301-990-9771
Email: info@mgmtsol.com
www.mgmtsol.com
MSP excels at translating your board’s
vision into growth for your association.
MSP offers full-service association management,
meetings management, and consulting.
Receive the expertise of a leader combined
with the attentiveness of a boutique
firm. The common denominator among our
clients: success!
Industries and Interests Served:
Agriculture, Banking, Bar Association,
Business, Chemistry, Communications,
Construction, Consultants, Distributors/
Wholesalers, Education, Environment,
Finance, Forestry/Forest Products,
Industrial/Interior Design, Legal/Law
Enforcement, Manufacturers, Pest Control,
Plants/Flowers, Technology.
All Industries and Interests Considered
AMC Institute Accredited
MCI Group
Europe, Middle East, Asia Pacific, Latin
America
Peter Turner, Senior Advisor, Global
Development Strategy
Phone: 571-275-1516
Email: associations@mci-group.com
www.mci-group.com/associations; www.
growglobally.org
Other Locations: Abu Dhabi, Adelaide,
Amsterdam, Barcelona, Beijing, Belfast,
Bengaluru, Berlin, Brisbane, Brussels,
Buenos Aires, Copenhagen, Cordoba, Delhi,
Dubai, Dublin, French Riviera, Geneva,
Glasgow, Gothenburg, Hobart, Hong Kong,
Lyon, Madrid, Mar del Plata, Marseille,
Melbourne, Montpellier, Mumbai,
Munich, Paris, Petersfield, Prague, Rio de
Janeiro, Rome, Sao Paulo, Seoul, Shanghai,
Singapore, Stockholm, Stuttgart, Sydney,
Tokyo, Vienna, Zurich
With 45 WOFE offices in 22 countries on
four continents and more than 1,000 staff,
McBride & Associates, Inc.
1633 Normandy Ct., #A
Lincoln, NE 68512-1473
Julie Olson, Office Manager
Phone: 402-476-3852
Fax: 402-476-6547
Email: jolson@assocoffice.net
www.mcbridemanagement.com
Founded in 1983, McBride & Associates provides
full-service association management
as well as management of individual projects
or services. We have a proven record
of helping clients grow through strategic
thinking, strong support of volunteers,
sound financial management, and effective
development and administration of membership
services, meetings, and membership
communications.
Industries and Interests Served:
Healthcare, Insurance Industry, Medical,
Plants/Flowers, Technology.
All Industries and Interests Considered
30 Associations Now Supplement July 2011
Fax: 610-971-4859
Email: info@mmco1.com
www.mmco1.com
Medium-size firm specializing in personalized
service to national and international
trade associations and societies for more
than 45 years. Full-service association
management including membership development,
meeting planning, trad shows,
and in-house internet services. Specialized
experience in marketing, certification, and
standardization work for industrial products.
Industries and Interests Served:
Aeronautic, Business, Engineering,
Management, Manufacturers, Standards.
All Industries and Interests Considered
Non-Profit Help
107 South West St., #825
Alexandria, VA 22314-2824
Tom Osina, IOM, CAE, Chief Idea Architect
Phone: 888-441-5454
Fax: 703-530-9653
Email: solutions@non-profithelp.com
www.non-profithelp.com
Everybody needs “help” sometimes when
it comes to adding value to membership,
energizing meeting attendance, raising
nondues revenues, growing market share,
developing effective issue advocacy, building
web traffic, making your brand work
harder, upgrading member learning, and
managing technology. Try us. Your success
will be big.
Industries and Interests Served:
Accounting, Agriculture, Bldg Owners/
Maintenance, Business, Construction,
Distributors/Wholesalers, Energy,
Engineering, Environment, Fuel and
Energy, Management, Office, Petroleum,
Retail, Safety, Technology, Transportation.
All Industries and Interests Considered
Offinger Management Company
1100-H Brandywine Blvd.
Zanesville, OH 43701-7303
Kim Vierstra, President/CEO
Phone: 740-452-4541
Fax: 740-452-2552
Email: omc.info@offinger.com
www.offinger.com
Other Locations: Columbus, Ohio
Email: info@meetingexpectations.com
www.meetingexpectations.com
Other Locations: Utah, Illinois, California
Our CAEs offer a wealth of experience and
innovative strategies to grow membership,
attendance, and sponsorship. Services
include administration and governance,
sponsorship development, member recruitment
and retention, education, technology,
marketing, finance, meeting management,
and headquarters support.
Industries and Interests Served:
Agriculture, Banking, Business, Education,
Energy, Environment, Finance, Healthcare,
Hospitality, Human Services, Information
Management, Management, Nursing,
Petroleum, Recreation, Sports, Technology,
Travel Industry, Women.
All Industries and Interests Considered
Melby, Cameron & Anderson
P.O. Box 2016
Edmonds, WA 98020
Donna Cameron, CAE, President
Phone: 425-774-7479
Fax: 425-771-9588
Email: donna@mcamgmt.com
www.mcamgmt.com
Since 1978, Melby, Cameron & Anderson
has been providing association management
and consulting services to international,
national, regional, and state trade
associations and professional societies. The
winner of many professional awards, MCA
has built a reputation for exceptional service,
integrity, client growth, and long-term
relationships.
Industries and Interests Served:
Accounting, Agriculture, Business,
Construction, Consultants, Dental,
Finance, Healthcare, Hospitality,
Insurance Industry, Legal/Law
Enforcement, Libraries, Management,
Medical, Nursing, Plants/Flowers.
All Industries and Interests Considered
AMC Institute Accredited
MultiService Management
Company
994 Old Eagle School Rd., #1019
Wayne, PA 19087-1866
Robert H. Ecker, President
Phone: 610-971-4850
MCI Group is a global association, communication,
and event-management company.
We help U.S.-based associations grow
globally by building their market presence
to improve their local capacity to deliver
locally relevant membership, product, and
service experiences.
Industries and Interests Served:
Accounting, Banking, Bar Association,
Chemistry, Communications,
Construction, Education, Energy,
Engineering, Environment, Finance,
Forestry/Forest Products, Freight
Forwarders, Healthcare, Human Services,
Insurance Industry, Management,
Manufacturers, Marketing, Medical,
Nursing, Public Service, Technology,
Transportation.
All Industries and Interests Considered
AMC Institute Accredited
McKenna Management, Inc.
6 Boston Rd., #201
Chelmsford, MA 01824
Pam McKenna, CAE, President
Phone: 978-250-9847
Fax: 978-250-1117
Email: info@mckennamanagement.com
www.mckennamanagement.com
Our professional, friendly, and experienced
team can provide your association with
excellent full-service or project management.
McKenna Management serves
diverse clients, including the New England
Society of Association Executives. We offer
effective, creative solutions and will work
with you to make your association the best
that it can be!
Industries and Interests Served: Business,
Chamber of Commerce, Cleaners/
Linen Service, Consultants, Education,
Hospitality, Management, Medical,
Nursing, Pharmacy/Pharmaceutical,
Retail, Technology.
All Industries and Interests Considered
Meeting Expectations, Inc.
3525 Piedmont Rd., Bldg. 5, #300
Atlanta, GA 30305
Karl Kirsch, CAE, Vice President, Association
Management
Phone: 404-240-0999
Fax: 404-240-0998
Associations Now Supplement July 2011 31
An AMC Institute accredited association
management company, Offinger provides
your association and its members rock-solid
services: accounting, certifications, education,
events, conferences and expositions,
fundraising, member benefits, and website
management. From association administrative
support to full-service association
headquarters, you get it all.
Industries and Interests Served:
Agriculture, Apparel, Art, Business,
Conservation, Consumers, Distributors/
Wholesalers, Food, Forestry/Forest
Products, Gems and Jewelry, Healthcare,
Industrial/Interior Design, Management,
Manufacturers, Medical, Pharmacy/
Pharmaceutical, Recreation, Retail,
Technology, Textiles, Women.
AMC Institute Accredited
P & N Association Management
8550 United Plaza Blvd., #1001
Baton Rouge, LA 70809
Bland O’Connor, CAE, President
Phone: 225-922-4619
Fax: 225-408-4422
Email: boconnor@pnassociations.com
www.pnassociations.com
We are committed to providing client associations
with close personal attention and
high-quality services tailored to the clients’
unique needs. Our clients are served by
qualified professionals working in an environment
of robust resources to build membership,
enhance communications, and
grow meeting and tradeshow relevance
and attendance.
Industries and Interests Served: Education,
Healthcare, Information Management,
Libraries, Pharmacy/Pharmaceutical,
Technology, Veterinary.
All Industries and Interests Considered
PAI Management Corporation
5272 River Rd., #630
Bethesda, MD 20816
Norman Wallis, Ph.D., President
Phone: 301-718-6539
Fax: 301-656-0989
Email: nwallis@paimgmt.com
www.paimgmt.com
PAI specializes in meeting the distinctive
management needs of professional societies
in the health professions and biomedical-
research disciplines. Our successful
track record of helping volunteer leaders
increase membership, boost conference
attendance, and improve financial stability
is based on our association management
skills, experiences in the healthcare industry,
and use of state-of-the-art technology.
Industries and Interests Served:
Healthcare, Medical, Pharmacy/
Pharmaceutical.
Partners in Association
Management
325 John Knox Rd., #L103
Tallahassee, FL 32303
Bennett Napier, CAE, President/CEO
Phone: 850-224-0711
Fax: 850-222-3019
Email: piam@executiveoffice.org
www.yoursearchisdone.com
Partners in Association Management is the
largest association management company
in Florida. Our firm serves both state and
national organizations specializing in trade
associations and certification programs.
Our firm is small enough to provide a personal
touch but large enough to bring “A
World of Resources at Your Fingertips.”
Industries and Interests Served:
Aeronautic, Banking, Business, Dental,
Fire Protection, Funerals, Healthcare,
Manufacturers, Standards, Technology.
AMC Institute Accredited
See our ad on page 33.
Professional Management
Associates, LLC
390 Amwell Rd., #402
Hillsborough, NJ 08844
Joanne J. Cole, CAE, CMP, Managing
Member
Phone: 908-359-1184
Fax: 908-359-7619
Email: info@association-partners.com
www.association-partners.com
PMA is a full-service association management
company providing services to trade
and professional associations, user groups,
business networks, membership organizations,
and donor-supported foundations. In
the year 2010 alone, 70 percent of our client
organizations were able to keep reserves
Interel
Association
Management
Establishing your
presence in Europe
To develop your European Strategy,
please contact:
milagros.mostaza-corral@interelamc.com
(Brussels)
benno.vanderlaan@interelamc.com
(Washington DC)
www.interelamc.com
INT 0713 Ad 1-6 Assoc. Manag b-w.indd 1 12/05/11 17:03
32 Associations Now Supplement July 2011
services to professional associations since
1984. In partnership with our clients, we
identify needs and provide guidance and
support to achieve mutual goals through
superior management, administrative, and
consulting services.
Industries and Interests Served: Business,
Education, Healthcare, Management,
Medical, Nursing, Science and Humanities,
Technology, Women.
All Industries and Interests Considered
AMC Institute Accredited
Robstan Group, Inc.
400 Admiral Blvd.
Kansas City, MO 64106
Ken Bowman, President
Debra Nemec, Senior Vice President
Phone: 816-472-8870
Fax: 816-472-7765
www.robstan.com
Other Locations: Arizona, Virginia
RGI has been serving the marketing and
management needs of our association clients
since 1985. RGI provides a full range
of services, including strategic planning,
financial management, marketing and public
relations, internal and external communications,
and meeting and event planning.
Please visit www.robstan.com for more
information.
Industries and Interests Served:
Accounting, Architecture, Bldg Owners/
Maintenance, Business, Construction,
Distributors/Wholesalers, Engineering,
Finance, Freight Forwarders, Insurance
Industry, Manufacturers, Motor Vehicles,
Safety, Technology.
S & S Management Services, Inc.
P.O. Box 30, One Regency Dr.
Bloomfield, CT 06002
Mark Schuman, President
Phone: 860-243-3977
Fax: 860-243-3977
Email: aschuman@ssmgt.com
www.ssmgt.com
S & S Management Services is a full-service
association management company located
in the greater Hartford area, just 15 minutes
from Bradley International Airport.
Our leadership has been with the firm since
its founding 31 years ago. We take pride in
service management for the progressive
professional association. Specializing in
active partnerships with boards and committees,
we focus on leadership development,
member acquisition and retention,
fundraising, financial reporting and analysis,
meeting development and planning,
exhibit-hall management, editorial support,
graphic design, and web-based initiatives.
Industries and Interests Served:
Aeronautic, Beverage, Biology, Business,
Charities, Chemistry, Clubs/Fraternal,
Education, Healthcare, Medical,
Nursing, Science and Humanities,
Sports, Standards, Statistics, Technology,
Veterinary.
See our ad on page 33.
REM Association Services
2001 Jefferson Davis Hwy., #1004
Arlington, VA 22202
Robert E. McLean, CAE, President
Phone: 703-416-0010
Fax: 703-416-0014
Email: info@remservices.biz
www.remservices.biz
Too small to get the attention of the big
AMCs? Then call REM, a full-service association
management company serving smaller
501(c)(6) and 501(c)(3) associations. Services
include executive management, public
affairs and lobbying, grassroots development
and training, membership development,
financial management, meeting and
convention planning, communications
(including website management), and
more.
Industries and Interests Served: Banking,
Business, Charities, Construction,
Containers, Energy, Fire Protection,
Healthcare, Human Services, Insurance
Industry, Safety, Technology.
Resource Center for Associations
10200 West 44th Ave.
Wheat Ridge, CO 80033
David L. Stumph, IOM, CAE, President
Phone: 303-422-2615
Fax: 303-422-8894
Email: dstumph@resourcenter.com
www.resourcenter.com
Full-service management, consulting, strategic
planning, and survey-management
intact and/or grow their member base during
the global economic downturn through
immediate and targeted responses. Due
to added communication efforts, including
an innovative social media initiative,
one of our clients experienced a 45 percent
increase in website visits. 50 percent of
our clients saw an increase in membership
compared to the previous year. Onehundred
percent of our clients’ conference
evaluations returned favorable responses,
and two clients experienced a 20 percent
increase in conference attendance.
Industries and Interests Served: Banking,
Business, Construction, Employee Services,
Finance, Healthcare, Management,
Medical, Nursing, Standards, Technology,
Veterinary.
AMC Institute Accredited
PRRI
900 Cummings Ctr., #221-U
Beverly, MA 01915
Aurelie M. Alger, JD, President
Phone: 978-927-8330
Fax: 978-524-8890
Email: aalger@prri.com
www.prri.com
PRRI is an AMC Institute Accredited association
management company specializing
in full-service professional association
management, including executive management,
administration, meetings, membership,
and exhibition for medical associations
and their related foundations. We
have more than 50 years of experience in
association management.
Industries and Interests Served: Biology,
Chemistry, Dental, Healthcare, Medical,
Nursing, Pharmacy/Pharmaceutical,
Technology, Voluntary Health Agency.
AMC Institute Accredited
The Rees Group
2424 American Ln.
Madison, WI 53704
Susan M. Rees, President and Chief
Executive Officer
Phone: 608-443-2468
Fax: 608-443-2474
Email: srees@reesgroupinc.com
www.reesgroupinc.com
The Rees Group, Inc., offers innovative, fullAssociations
Now Supplement July 2011 33
the variety of associations we serve and our
ability to implement plans and solve association
problems.
Industries and Interests Served: Bldg
Owners/Maintenance, Construction,
Finance, Healthcare, Management,
Medical, Real Estate, Technology.
All Industries and Interests Considered
Sentergroup, Inc.
303 West Madison St., #2650
Chicago, IL 60606-3396
Craig M. Sondalle, Managing Partner
Phone: 312-265-2907
Fax: 312-265-2908
Email: info@thesentergroup.com
www.thesentergroup.com
Breaking through the conventional barriers
of the association management industry,
at Sentergroup we blend our talents with
the clients’ expertise to achieve maximum
growth for each association we support. We
exceed expectations by delivering valuable,
measurable results through high-quality
service, innovative ideas, and cost-effective
solutions, creating the foundation for your
success.
Industries and Interests Served:
Appraisers, Business, Clubs/Fraternal,
Communications, Consultants, Dental,
Education, Employee Services, Gems and
Jewelry, Healthcare, Human Services,
Information Management, Management,
Medical, Technology.
All Industries and Interests Considered
SF Association Management
Services
655 Beach St.
San Francisco, CA 94109
Tim R. Losch, Director
Phone: 415-561-8568
Fax: 415-561-8531
Email: sfams@aao.org
www.sf-ams.com
SF AMS is an AMCI accredited, full-service
AMC, supporting associations in areas
such as operations, meetings, and governance.
Celebrating 25 years of successful
partnerships,our focus is on medical and
healthcare organizations. We currently
manage nine nonprofit organizations.
Industries and Interests Served:
Healthcare, Medical, Nursing, Voluntary
Health Agency.
All Industries and Interests Considered
AMC Institute Accredited
The Sherwood Group, Inc.
111 Deer Lake Rd., #100
Deerfield, IL 60015
Jill P. Hronek, Director, Communications
Phone: 847-480-9080
Fax: 847-480-9282
Email: associations@sherwood-group.com
www.sherwood-group.com
Full-service, project management, and
headquarters and consulting solutions for
nonprofits since 1979. Our goal is to exceed
client expectations with superior customer
service and creative leadership—management,
not maintenance. We help national
and international organizations succeed by
focusing on the present, looking toward the
future, and respecting the past.
Industries and Interests Served:
Accounting, Biology, Business, Economic
Development, Education, Energy,
Forestry/Forest Products, Fuel and Energy,
Healthcare, Management, Manufacturers,
Medical, Public Service, Science and
Humanities, Statistics, Technology.
All Industries and Interests Considered
AMC Institute Charter Accredited
See our ad on page 35.
SmithBucklin Corporation
401 North Michigan Ave.
Chicago, IL 60611
Henry S. Givray, President and Chief
Executive Officer
Phone: 800-539-9740
Fax: 800-539-9741
Email: info@smithbucklin.com
www.smithbucklin.com
Other Locations: Washington, DC;
Missouri; Minnesota
SmithBucklin is the world’s largest association
management and professional services
company. Founded in 1949, the company
provides full-service management and
outsourcing services to trade associations,
professional societies, technology
user groups, corporations, government
institutes/agencies, and other nonprofit
organizations. SmithBucklin’s mission is to
drive growth for its client organizations and
Innovative, full service
management for the
progressive professional
association.
 Day-to-Day Administration
 Membership Acquisition & Retention
 Meeting Planning & Management
 Exhibit Management
 Financial Management
 Leadership Development
 Fundraising & Corporate
Sponsorship Management
 Communications & Public Relations
 Editorial Support
 Graphic Design
 Web Based Initiatives
THE REES GROUP, INC.
2424 American Lane
Madison, WI 53704-3102
Phone: 1-608-443-2468, ext. 138
Fax: 1-608-443-2474
E-Mail: srees@reesgroupinc.com
34 Associations Now Supplement July 2011
Thompson Management
Associates, LLC
105 Eastern Ave., #104
Annapolis, MD 21403
Joseph Thompson, CEO
Phone: 410-263-1014
Fax: 410-263-1659
Email: jthompson@thompson
management.com
www.thompsonmanagement.com
In partnership with your volunteer leaders,
TMA provides cost-effective management
services, delivered with a personal touch,
designed to exceed your expectations.
Services include membership / program
development, marketing and communications,
strategic planning, training and education,
conference management, and financial
management. TMA maintains a clear
focus on helping your members become
more successful, better informed, and,
ultimately, more profitable. Conveniently
located in historic Annapolis, Maryland.
Industries and Interests Served: Agriculture,
Business, Distributors/Wholesalers,
Education, Engineering, Industrial Plants,
Machinery, Manufacturers, Materials,
Metals/Mining, Petroleum, Plants/Flowers,
Plastics Industry, Sales, Standards.
All Industries and Interests Considered
Total Management Solutions, Inc.
55 Harristown Rd.
Glen Rock, NJ 07452
Sheila Guston, MS, CAE, President
Phone: 201-447-0707 or 866-544-0707
Fax: 201-447-3831
Email: info@totmgtsol.com
www.totmgtsol.com
Total Management Solutions provides
nonprofit organizations with “Solutions For
Success.” An AMC Institute accredited management
company, TMS offers professional,
goal-oriented services to help associations
grow, strengthen their brand, remain financially
sound, and become strategically strong.
TMS has the ability to plan for the future while
operating at a superior level in the present.
Industries and Interests Served: Charities,
Clubs/Fraternal, Dental, Healthcare,
Science and Humanities, Social Service,
Technology.
AMC Institute Accredited
Industries and Interests Served:
Computers, Construction, Engineering,
Finance, Government, Healthcare,
Hospitality, Information Management,
Legal/Law Enforcement, Medical, Metals/
Mining, Social Service, Technology, Travel
Industry, Women.
All Industries and Interests Considered
AMC Institute Accredited
Thomas Associates, Inc.
1300 Sumner Ave.
Cleveland, OH 44115
Charles M. Stockinger, Chairman/CEO
Phone: 216-241-7333
Fax: 216-241-0105
Email: cstockinger@thomasamc.com
www.thomasamc.com
Established leader for 95 years in quality
association management, specializing in
national and international technically oriented
manufacturing trade associations.
Recognized for personalized and productive
full-service management, including general
administration, meeting planning, financial
management, statistical services, convention
and tradeshow management, membership
promotion, government relations, and
publications management. Services also
include complete management relative
to national and international standards
maintenance and development, statistical
programs, engineering services, and certification.
Industries and Interests Served:
Agriculture, Appliances, Architecture, Bldg
Owners/Maintenance, Business, Ceramics,
Chemistry, Construction, Distributors/
Wholesalers, Electric, Electronic/Elec.
Distributor, Engineering, Fire Protection,
Hardware and Tools, Industrial Plants,
Machinery, Manufacturers, Materials,
Metals/Mining, Military/Firearms,
Plastics Industry, Standards, Statistics,
Technology, Textiles, Women.
All Industries and Interests Considered
provide uncompromised stewardship for
their long-term prosperity. The company is
100 percent employee-owned.
Industries and Interests Served: Business,
Construction, Consultants, Cosmetology,
Education, Food, Hardware and Tools,
Healthcare, Housing, Insurance Industry,
Machinery, Management, Manufacturers,
Marketing, Paper/Packaging, Retail,
Science and Humanities, Standards,
Technology.
All Industries and Interests Considered
AMC Institute Accredited
See our ad on the back cover.
Strauss Event & Association
Management
386 Broadway, # 503
Winnipeg, MB R3C3R6
Jonathan N. Strauss, President
Phone: 204-947-9766
Fax: 204-947-9767
Email: info@strauss.ca
www.strauss.ca
Strauss is a leading Canadian association
management company based in the center of
the country. We pride ourselves on the leadership
we bring to each of our clients and the
results we help them to achieve. We are your
ideal partner for growth into Canada.
Industries and Interests Served:
Technology.
All Industries and Interests Considered
Talley Management Group, Inc.
19 Mantua Rd.
Mount Royal, NJ 08061
Gregg H. Talley, CAE, President & CEO
Phone: 856-423-7222
Fax: 856-423-3420
Email: tmg@talley.com
www.talley.com
Other Locations: Virginia
Full-service, convention management, consulting,
and project management for nonprofit
national and international organizations
for more than 20 years. TMG provides
management expertise and leadership
based on current trends and best practices
in education, technology, and governance
to help achieve your organization’s goals.
Our success is measured through our client’s
success.
Associations Now Supplement July 2011 35
Verto Solutions, LLC
1620 I St. NW, #925
Washington, DC 20006-4005
John H. Cox, JD, Managing Director
Phone: 202-293-5800
Fax: 202-463-8998
Email: info@vertosolutions.net
www.vertosolutions.net
Verto Solutions is an association management
and scientific-services company, providing
thoughtful and effective programs
that achieve each client’s goals. Whether
your organization needs full association
support, a strategic analysis of current objectives,
legislative or regulatory advocacy, or
scientific program management, our team of
professionals will exceed your expectations.
Industries and Interests Served: Accounting,
Beverage, Bldg Owners/Maintenance,
Charities, Chemistry, Communications, Food,
Government, Management, Manufacturers,
Safety, Science and Humanities.
All Industries and Interests Considered
Wherry Associates
30200 Detroit Rd.
Westlake, OH 44145
Jeffery Wherry, President
Phone: 440-899-0010
Fax: 440-892-1404
Email: jjw@wherryassoc.com
www.wherryassoc.com
Other Locations: Silverthorne, CO
Wherry Associates, Inc., offers more than 50
years of full-service, multitrade association
management specializing in national and
international manufacturing trade associations.
Wherry’s services include ANSI
standard promulgation and maintenance,
international standards work, publication
management, meeting, conference and
tradeshow planning, financial services,
and confidential statistical programs. Also
available are association marketing and
public relations planning and execution,
state-of-the-art desktop publishing, and
website design and hosting.
Virtual, Inc.
401 Edgewater Pl., #600
Wakefield, MA 01880
Steve O’Neill, VP, Business Development
Phone: 781-246-0500
Fax: 781-224-1239
Email: info@virtualmgmt.com
www.virtualmgmt.com
Virtual, Inc., is the first association management
company to combine advanced
technology, industry best practices, and
innovation to give small and mid-sized
associations world-class business operations.
Virtual ranks among the top five percent
of AMCs and was named to the 2010
Inc. 500/5000 list of growth companies.
Industries and Interests Served: Energy,
Healthcare, Legal/Law Enforcement,
Marketing, Pharmacy/Pharmaceutical,
Standards, Storage, Technology.
All Industries and Interests Considered
AMC Institute Accredited
T h e S h e rw o o d G r o u p , I n c .
Full-service headquarters and staff solutions as well as
project management as an extension of your staff in:
• Meeting and Convention Management
• Education and Accreditation
• Marketing and Communication
• Accounting and Financial Management
• Membership and Administration
• Web Site Development
ingenuity teamwork planning
www.sherwood-group.com
111 Deer Lake Road, Suite 100 • Deerfield, IL 60015 • Tel: +1-847-480-9080 • E-mail: associations@sherwood-group.com
TSGI 09 Ad2.indd 1 12/2/08 2:29:10 PM
36 Associations Now Supplement July 2011
Industries and Interests Served:
Appraisers, Banking, Bldg Owners/
Maintenance, Ceramics, Charities,
Construction, Economic Development,
Engineering, Environment, Finance,
Fire Protection, Hardware and Tools,
Industrial/Interior Design, Machinery,
Manufacturers, Marketing, Materials,
Metals/Mining, Real Estate, Safety,
Standards, Technology.
All Industries and Interests Considered
Williams Management Resources,
Inc.
1755 Park St., #260
Naperville, IL 60563
Pamela V. Williams, CAE, President
Phone: 630-599-7123
Fax: 630-416-9798
Email: info@wmrhq.com
www.wmrhq.com
Williams Management Resources is a
full-service AMC providing customized
management as well as project/program
services. We specialize in the management
of local and regional chapters as well as
professional associations. Our staff takes
pride in working in partnership with our
client associations.
Industries and Interests Served: Business,
Charities, Clubs/Fraternal, Consultants,
Culture, Education, Employee Services,
Entertainment, Hospitality, Human
Services, Management, Minorities, Public
Service, Social Service.
AMC Institute Accredited


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